zzcool

whitnasty1

H70 with gentle typhoons I'm telling ya

never been in such a horrible mood to be honest i thought this was a good day i was so wrong now i need to wait EVEN MORE TIME for a new stupid cheap bright color blue plastic thing can this day get any worse oh wait it can't as it's 00:29 now let's see if this day gets as horrible

this is what the h70's look like bigger screw head and everything and it looks like this is attached and not plastic things you have to attach 

None of that picture is one solid assembly.  There are three separate pieces in that pic (retainer ring, screw, and plastic peice). That is how it will look once you assemble each part together properly and the screw will have play in it.  Also notice the screw is not threaded all the way. That is why I have a difficult time understanding how you were able to screw it down so hard as to break the plastic.  Did this happen when you were trying to screw it down into the backplate?  

I found this forum via Google - just wanted to say I have the same problem as zzcool.
 
The crappy plastic risers used to hold the retaining ring off the board are extremely easy to break - there's no indication that you've screwed in too much, and since most coolers work on 'more pressure the better', it's pretty standard to just keep going until the screw no longer turns.
 
In this case, that winds you up with stress fractures all through the little plastic thingeys. I don't think it's actually a problem since all the force is going through the screw not the riser, but it's still not a very good design. It also means I'm very hesitant to remove the cooler (to change orientation, replace TIM, whatever) because I'm worried the riser will fall to pieces when I remove the screw.
 
Where can you get replacements for these things anyway?

Still don't know if the Kuhler is worth getting more or the H70...
 
No $$ to go full watercooling as of now so I'm definitely only eying the all in one water cooling solutions...
 
Gotta make a choice, fast!

They all work great until they leak.I just sent my H50 in for RMA today after a year and a half.Scares the hell out of you too when you see that white puddle on top of your graphics card.

direraptor22

darienphoenix

The Kuhler is definitely better than the H70 if you ask me, just make sure you don't overtighten the screws like I did. :)

I see lots of reviews saying the Kuhler is better in push pull than the H70. Yet it is smaller and lighter. Only $69 and FREE SHIPPING on AMAZON! I think I'm sold.......

 
i honestly wouldn't get it due to those cheap plastic things also note they are bright blue which will stick out alot so in my opinion i would get the h70 after this mess i have no idea what to do now i have emailed antec and the store so far no reply 

wcchamp18 

  I still cannot understand how the plastic was broken.... 

 
 
 
"the screw is very long it has a non threaded middle to slide down and yes it wen't all the way down and i felt nothing i just kept on going untill the plastic broke stupidly i didn't look at it while screwing i noticed it untill i felt how can it feel the same for this long and looked oh i broke the plastic "

wcchamp18

Yes, the unthreaded section of the screws has a purpose.  Once each screw is screwed in just a little, it will allow you to lift up on the retaining ring, insert and twist the pump to lock it into place on the opposing "teeth".  Then you simply tighten the screws. If you tightened the screws enough to break the plastic then you must have drove the screws almost completely through the backplate "nuts".  

 
i did everything correctly the plastic just simply broke you have it in your head to screw untill it stops i felt no stop what so ever 
 
but yea i wasn't careful enough i never actually knew that you have to be that careful so i guess it was my foult for not being careful i still think that plastic instead of metal and that kind of weak plastic is bad thou thats my opinion and now i can't do anything 
 
btw to everyone im not out to bash this product if you want to buy it then buy it i am just stating my opinion and what i wen't thru if you know how weak they are then you are fine but i didn't know 
 
so sorry to wcchamp18 if you think i am bashing this product it is just a matter of opinion and i didn't get a nice first expression im sure once it's installed it's wounderful i just need 4 new of those 

direraptor22

Just ordered the Kuhler... I'll make sure to be careful during installation

 
good luck im sure it will go perfectly fine for you as you know know of the risks and won't repeat the same mistakes i did 

antec_jessie

Hey guys, this is really useful feedback and I've passed this on to our product team. I'm working on getting the plastic inserts in stock as replacement parts as we speak.

 

 
Welcome to EVGA forums, Jessie!

antec_jessie

Hey guys, this is really useful feedback and I've passed this on to our product team. I'm working on getting the plastic inserts in stock as replacement parts as we speak.

 
Always good to see companies at least acknowledging an issue and taking steps to get it cleared up. 
 
+1 for Antec
 
 

zzcool

kody7839

antec_jessie

Hey guys, this is really useful feedback and I've passed this on to our product team. I'm working on getting the plastic inserts in stock as replacement parts as we speak.

Always good to see companies at least acknowledging an issue and taking steps to get it cleared up. 

+1 for Antec

i was contacted thru pm by antec so i think all of this will work out nicely

thankyou antec

Good job Antec! Nice to hear your helping out your customers. 

darienphoenix

I've been in contact with Antec with two separate support tickets: one for the aforementioned plastic standoffs, and another because the pump has a bubble stuck in it which won't seem to buzz off, and it has been cavitating since I started it.

Antec emailed me the other day asking for my postal address so they could send me replacement plastic standoffs, after I sent them photos of the stress-fractured ones on my current pump.

Amazing service, really. (They still should have used metal or a harder plastic)

 
i agree they are sending me an o ring and 4 new plastic parts they asked for my shipping adress a week ago so far nothing thou i will give them more time

Ohh wow, I did not know there was a thread on the Kuhler here. I rarely venture into this section of the forum. Even better, Jessie is here too. I was an early adopter and I must say I am quite impressed with the product so far. I haven't had any of the problems you guys are experiencing. I am even still using the stock TIM but not the stock fan.
Is there going to be a 140mm Radiator version? 

There is a trend towards getting 140mm fans on new cases. I think it makes more sense than to release a thicker 120mm rad like the H70.

I just read an article on these, H20 vs H60 to be precise, in the current issue of Maximum PC magazine:
 
Excerpts of the Kuhler H20 620 review:
"...while it's radiator looks like the H50s and the pump unit looks like the H70's."
"Antec has tapped Asetek, the OEM behind the Corsair H50 and H70, for it's Kuhler series, which feature Asetek's newest pump unit and radiator."
Then it goes on to say the tubing is different, some mounting bracket color differences, and:
"The radiator fan plugs into a lead on the pump unit, and the pump unit plugs into the CPU_FAN header. Previous coolers had both the fan and the pump plug into the motherboard, which can lead to confusion."
 
The review of the H60 says:
"The H60's performance puts it squarely between the H50 and Antec's 620 at both burn and idle temperatures. The H60 really isn't about performance though - Corsair's H70 is still the best liquid-cooling loop for that."
 
Kuhler H20 rated a 9, and the H60 rated 8. The previous review of the H70, on 8/4/10, was a 9:
   
Maximum PC: Corsair Hydro H70 Liquid-Cooling System Review