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Hot!Absurd prices on the European site Evga

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Myrmeleon
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2020/09/17 09:19:19 (permalink)
I tell only:
Evga RTX 3080 XC3 Black Gaming € 739,00 excluding vat...
Evga RTX 3080 XC3 Gaming € 759,00 excluding vat...
Evga RTC 3080 XC3 Ultra Gaming 789,00 excluding vat...
Evga RTX 3080 XCEFTW3 ultra 839,00 excluding vat...
Price's get on Evga european site!
What is this?
Are you joking?
 
 
 
post edited by Myrmeleon - 2020/09/17 12:28:59
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    unox22
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    Re: Absurd prices on the European site Evga 2020/09/17 09:43:47 (permalink)
    I ordered one, but the prices do seem absurd. Especially since retailers here sell the same EVGA cards €100 cheaper including VAT..
     
    EDIT: My order history shows the price in $, but they definitely charged me in €. An error maybe?
    post edited by unox22 - 2020/09/17 09:48:26
    #2
    Myrmeleon
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    Re: Absurd prices on the European site Evga 2020/09/17 09:53:01 (permalink)
    https://eu.evga.com/products/productlist.aspx?type=0&family=GeForce+30+Series+Family&chipset=RTX+3080
     
    Prices in Euro's Excluding Vat...
     
    First i tried to get an order for the Evga RTX 3080 XC3 Gaming but in the shopping cart the total was € 926,00 and so i stopped it!
    post edited by Myrmeleon - 2020/09/17 09:57:26
    #3
    NIR_Rimc
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    Re: Absurd prices on the European site Evga 2020/09/17 10:41:46 (permalink)
    Its robery from EVGA of europeans, that price should be whit VAT not whithout it, im not gona pay +21% VAT for 839 euro card.

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    #4
    Miguell
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    Re: Absurd prices on the European site Evga 2020/09/17 11:43:29 (permalink)
    on caseking.de all prices DO INCLUDE taxes!
     

     
     there is that * on the prices THAT STATES that taxes ARE INCLUDED
     

     
    maybe EVGA made some error??
     
     

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    #5
    mobsters
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    Re: Absurd prices on the European site Evga 2020/09/17 11:45:29 (permalink)
    Need to lessen those EVGA Bucks impact on profit
     
    Wanted to order XC3 Ultra from EVGA EU but 1000e with shipping... Can get FTW3 Ultra from local retailer for 950e with shipping(atleast order, no stock ofc)
     
    Also did not see option to use Associate Code, only evga bucks and coupons...

    AMD Ryzen 3700X / Asus X470 C7H / EVGA GTX 1080 SC / G.Skill 16GB Flare X DDR4 3200MHz CL14 / EVGA SuperNOVA 850w P2
     
    #6
    unox22
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    Re: Absurd prices on the European site Evga 2020/09/17 12:02:02 (permalink)
    It really does seem like an error- Especially since my invoice shows the amount in dollars..
    #7
    Sixtus23
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    Re: Absurd prices on the European site Evga 2020/09/17 12:48:38 (permalink)
     I agree with Miguell and it has been confirmed on the stream that this matter will get reviewed.
     
    Now we have to give them a bit of time.
     
    post edited by Sixtus23 - 2020/09/17 14:47:25
    #8
    MrErik9519
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    Re: Absurd prices on the European site Evga 2020/09/17 14:34:26 (permalink)
    Yea, the pricing has to be wrong. I mean the cheapest card they have at the moment is the EVGA GeForce RTX 3080 XC3 Black Gaming at 739.99€. If I add a VAT of 21% (Netherlands) to that I get 895€, whilst the nvidia 3080 FE is priced at 719€ with VAT so...
    post edited by MrErik9519 - 2020/09/17 14:37:17
    #9
    Nisco3000
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    Re: Absurd prices on the European site Evga 2020/09/18 06:12:12 (permalink)
    Still not solved, i guess they need new cards in stock to change stuff haha.

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    unox22
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    Re: Absurd prices on the European site Evga 2020/09/18 06:13:06 (permalink)
    And now DHL is also billing me for VAT and import fees. Seems like something is going wrong.
    €975 for the card on the EU evga store (including vat)
    But it seems like it shipped from Taiwan so now DHL is charging €222 for import fees and VAT.. :/
    post edited by unox22 - 2020/09/18 06:25:02
    #11
    WilkPolarny
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    Re: Absurd prices on the European site Evga 2020/09/18 07:17:26 (permalink)
    They 
    unox22
    And now DHL is also billing me for VAT and import fees. Seems like something is going wrong.
    €975 for the card on the EU evga store (including vat)
    But it seems like it shipped from Taiwan so now DHL is charging €222 for import fees and VAT.. :/




    yes, and the terms and conditions stated that they ship from the Netherlands. Not only did they charge the wrong VAT for my country (25% instead of 20%), they also double charge by letting DHL collect the VAT (20%) + customs once more. For us it's now 45% in taxes + customs ... which is ... absurd. Something is definitely wrong.
     
    Customer support is overwhelmed right now, while customers ask themselves whether they should pay DHL or return the cards (which were not supposed to ship from outside of the EU) - cause one will never see that money again once DHL collects it. I guess accounting at EVGA Germany will have some rough days or weeks dealing with this.
    post edited by WilkPolarny - 2020/09/18 07:28:09
    #12
    Myrmeleon
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    Re: Absurd prices on the European site Evga 2020/09/18 08:06:47 (permalink)


     



    [quote = unox22]
    And now DHL is also billing me for VAT and import fees. Seems like something is going wrong.
    €975 for the card on the EU evga store (including vat)
    But it seems like it shipped from Taiwan so now DHL is charging €222 for import fees and VAT.. :/

    [/citazione]

    Send to Evga a message to resolve the question or contact DHL for decline shipping!
    You can't do otherwise unfortunately....

     


     


     
     
     
    post edited by Myrmeleon - 2020/09/18 08:10:36
    #13
    unox22
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    Re: Absurd prices on the European site Evga 2020/09/18 08:29:34 (permalink)
    I've contacted evga. Waiting for a reply in the mail. Wondering what I should do about DHL. Hoping evga replies soon and that we won't end up without a card with all these issues.

    +We already paid double VAT on the card, because the store terms say vat is included in eu countries. So the DHL charge is faulty, but the +21% we paid on top of the store price does seem to be a mistake as well.
    post edited by unox22 - 2020/09/18 08:42:26

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    #14
    Myrmeleon
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    Re: Absurd prices on the European site Evga 2020/09/18 08:48:53 (permalink)
    unox22
    I've contacted evga. Waiting for a reply in the mail. Wondering what I should do about DHL. Hoping evga replies soon and that we won't end up without a card with all these issues.

    +We already paid double VAT on the card, because the store terms say vat is included in eu countries. So the DHL charge is faulty, but the +21% we paid on top of the store price does seem to be a mistake as well.




    You must pay only 789,00 Euro's, because this price is already with Vat.
    There is an error from Eu Evga and they must refund you for extra cost payed....
    #15
    unox22
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    Re: Absurd prices on the European site Evga 2020/09/18 08:50:45 (permalink)
    I'm sure it'll be fixed. I'm just curious how long it'll take since it seems to be error on top of error. :P
    #16
    Caedric
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    Re: Absurd prices on the European site Evga 2020/09/18 09:03:23 (permalink)
    Please fix the European prices and double or triple tax issue ... (France shop is the same, and was down for outage yesterday so i was not able to order anyway) ...
    post edited by Caedric - 2020/09/18 09:11:52
    #17
    Deeziel
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    Re: Absurd prices on the European site Evga 2020/09/18 09:15:55 (permalink)
    Guess I wasn't the only one who turned around and nope. They seem to have split and have different tax for every country in the EU. I can't recall that it used to be like this? They can have one tax for all of EU from the country of origin and that should be ok.
    #18
    WilkPolarny
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    Re: Absurd prices on the European site Evga 2020/09/18 09:19:17 (permalink)
    Deeziel
    Guess I wasn't the only one who turned around and nope. They seem to have split and have different tax for every country in the EU. I can't recall that it used to be like this? They can have one tax for all of EU from the country of origin and that should be ok.




    They are required by EU law to charge the tax rate of the country of the recipient and direct the taxes to the corresponding country if they reach a specific turnover per year for residents within that country. This applies to every company within the EU. Amazon does the same.
     
    But as it seems, they even got the individual country taxes wrong and applied the Swedish tax (25%) to Austria (20%) for example. This would only be OK if they were a swedish company not falling under the mentioned EU law due to not reaching a specific turnover for the destination country.
     
    But if they import that stuff from outside of the EU, they should not have charged VAT at all, as the importing party is the client in that case. They need to fix this asap.
    post edited by WilkPolarny - 2020/09/18 09:24:16
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    Deeziel
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    Re: Absurd prices on the European site Evga 2020/09/18 09:32:18 (permalink)
    WilkPolarny
     
    They are required by EU law to charge the tax rate of the country of the recipient and direct the taxes to the corresponding country if they reach a specific turnover per year for residents within that country. This applies to every company within the EU. Amazon does the same.
     
    But as it seems, they even got the individual country taxes wrong and applied the Swedish tax (25%) to Austria (20%) for example. This would only be OK if they were a swedish company not falling under the mentioned EU law due to not reaching a specific turnover for the destination country.
     
    But if they import that stuff from outside of the EU, they should not have charged VAT at all, as the importing party is the client in that case. They need to fix this asap.



    Guess they have increased sales over here then, I did not pay the Swedish tax rate last time. Pretty sure it was the Dutch tax (21%).
     
    Edit: Checked and yep, they took 21% tax.
    #20
    EVGATech_LeeM
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    Re: Absurd prices on the European site Evga 2020/09/18 11:17:51 (permalink)
    Hi everyone, we're looking into this.
    #21
    unox22
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    Re: Absurd prices on the European site Evga 2020/09/18 11:25:37 (permalink)
    EVGATech_LeeM
    Hi everyone, we're looking into this.


    Is it recommended to hold off on paying DHL's charges for now?
    #22
    EVGATech_LeeM
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    Re: Absurd prices on the European site Evga 2020/09/18 12:10:03 (permalink)
    unox22
    EVGATech_LeeM
    Hi everyone, we're looking into this.


    Is it recommended to hold off on paying DHL's charges for now?

    I don't have an answer for that, unfortunately.  What I do know is that these order issues will be reviewed on Monday, and you can expect an update once that is completed.
    #23
    WilkPolarny
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    Re: Absurd prices on the European site Evga 2020/09/18 13:02:50 (permalink)
    EVGATech_LeeM
    unox22
    EVGATech_LeeM
    Hi everyone, we're looking into this.


    Is it recommended to hold off on paying DHL's charges for now?

    I don't have an answer for that, unfortunately.  What I do know is that these order issues will be reviewed on Monday, and you can expect an update once that is completed.




    Could it be that the cards didn't make it to the EU warehouse in time and you decided to ship the directly from Taiwan instead?
    Let's see what Monday brings ;)
    #24
    Airikay
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    Re: Absurd prices on the European site Evga 2020/09/18 13:48:17 (permalink)
    WilkPolarny
    Could it be that the cards didn't make it to the EU warehouse in time and you decided to ship the directly from Taiwan instead?
    Let's see what Monday brings ;)


    I recall reading this somewhere. Might have been Jacob on Twitter? That they were expecting cards to take a week or two to reach EU. But it seemed like they would still be sent from EU eventually.
    #25
    3nnnep
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    Re: Absurd prices on the European site Evga 2020/09/18 16:18:29 (permalink)
    there are multiple posts that clearly citing eu customer support messages: "EU shop isnt working".
    i cant understand, why evga management cant switch eu shop page totally off or at least put a warning messages.


    https://forums.evga.com/FindPost/3080365

    kacan22
    Overdos3
    What about Europe website?


    I contacted EVGA EU support they wont have cards in their shop this year you will need to look for retail shops. Also they told me it will take 1-2 weeks to ship card to retail stores. So if you are buying 3080 as preorder there will be no stock for EVGA cards in EU and we will need to wait 2 weeks before we get our cards. (first week of october for 3080, second or third week for 3090). Stock will be limited even worse then 20 series.
     
    01.10.2020 3080
    15.10.2020 3090 


    https://forums.evga.com/FindPost/3080387
    kacan22
    Thank you for contacting our support

    We would like to assist you with your request for information.

    Currently, our Webshop is still offline, due to re-struckturing efforts, that are made from our management.
    But this seems to be in the last phase, before our shop will be re-opened again.

    Therefore, we can only recommend for the time being, to have a look at our partners, to get one of the RTX-Amphere cards..

    But please take note, that we, from the helpdesk, do not have this information at hand, when the card will be available at our channel partners.

    So far, our sales-Team informed us, that since the release from Nvidia, which was on September 1st,
    there will be between 2-3 weeks, before our partners will have it listed and then 1-2 more weeks, before their stock will be filled with it.

    Due to some limitations of Covid-19, we're assuming, that the cards will be shipped in smaller quantity, to expedite the process.

    If you have any further questions, don't hesitate and contact us again.

    Best regards,

    Manuel - EVGA EU Customer Support
    #26
    naunan
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    Re: Absurd prices on the European site Evga 2020/09/21 09:00:56 (permalink)
    Monday it is! Any news yet?
    #27
    unox22
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    Re: Absurd prices on the European site Evga 2020/09/21 09:02:04 (permalink)
    I haven't heard anything from EVGA yet, but I have heard from DHL that they got contacted by EVGA in an attempt to cover the import fees. Hopefully that's worked out before the attempted delivery!
    #28
    WilkPolarny
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    Re: Absurd prices on the European site Evga 2020/09/21 09:12:30 (permalink)
    naunan
    Monday it is! Any news yet?




    Accounting being like:
     

    #29
    EVGATech_LeeM
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    Re: Absurd prices on the European site Evga 2020/09/21 16:40:22 (permalink)
    naunan
    Monday it is! Any news yet?


    My understanding is that they reached out to DHL today, but they are still looking into the extra charges.


    #30
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