unox22And now DHL is also billing me for VAT and import fees. Seems like something is going wrong.€975 for the card on the EU evga store (including vat)But it seems like it shipped from Taiwan so now DHL is charging €222 for import fees and VAT.. :/
unox22I've contacted evga. Waiting for a reply in the mail. Wondering what I should do about DHL. Hoping evga replies soon and that we won't end up without a card with all these issues.+We already paid double VAT on the card, because the store terms say vat is included in eu countries. So the DHL charge is faulty, but the +21% we paid on top of the store price does seem to be a mistake as well.
DeezielGuess I wasn't the only one who turned around and nope. They seem to have split and have different tax for every country in the EU. I can't recall that it used to be like this? They can have one tax for all of EU from the country of origin and that should be ok.
WilkPolarny They are required by EU law to charge the tax rate of the country of the recipient and direct the taxes to the corresponding country if they reach a specific turnover per year for residents within that country. This applies to every company within the EU. Amazon does the same. But as it seems, they even got the individual country taxes wrong and applied the Swedish tax (25%) to Austria (20%) for example. This would only be OK if they were a swedish company not falling under the mentioned EU law due to not reaching a specific turnover for the destination country. But if they import that stuff from outside of the EU, they should not have charged VAT at all, as the importing party is the client in that case. They need to fix this asap.
EVGATech_LeeMHi everyone, we're looking into this.
unox22EVGATech_LeeMHi everyone, we're looking into this.Is it recommended to hold off on paying DHL's charges for now?
EVGATech_LeeMunox22EVGATech_LeeMHi everyone, we're looking into this.Is it recommended to hold off on paying DHL's charges for now?I don't have an answer for that, unfortunately. What I do know is that these order issues will be reviewed on Monday, and you can expect an update once that is completed.
WilkPolarnyCould it be that the cards didn't make it to the EU warehouse in time and you decided to ship the directly from Taiwan instead?Let's see what Monday brings ;)
kacan22Overdos3What about Europe website?I contacted EVGA EU support they wont have cards in their shop this year you will need to look for retail shops. Also they told me it will take 1-2 weeks to ship card to retail stores. So if you are buying 3080 as preorder there will be no stock for EVGA cards in EU and we will need to wait 2 weeks before we get our cards. (first week of october for 3080, second or third week for 3090). Stock will be limited even worse then 20 series. 01.10.2020 308015.10.2020 3090
Overdos3What about Europe website?
kacan22Thank you for contacting our supportWe would like to assist you with your request for information.Currently, our Webshop is still offline, due to re-struckturing efforts, that are made from our management.But this seems to be in the last phase, before our shop will be re-opened again.Therefore, we can only recommend for the time being, to have a look at our partners, to get one of the RTX-Amphere cards..But please take note, that we, from the helpdesk, do not have this information at hand, when the card will be available at our channel partners.So far, our sales-Team informed us, that since the release from Nvidia, which was on September 1st,there will be between 2-3 weeks, before our partners will have it listed and then 1-2 more weeks, before their stock will be filled with it.Due to some limitations of Covid-19, we're assuming, that the cards will be shipped in smaller quantity, to expedite the process.If you have any further questions, don't hesitate and contact us again.Best regards,Manuel - EVGA EU Customer Support
naunanMonday it is! Any news yet?