Cool GTX
EVGA Forum Moderator
- Total Posts : 31353
- Reward points : 0
- Joined: 12/12/2010
- Location: Folding for the Greater Good
- Status: offline
- Ribbons : 123
Re: A customer's GTX 970 was on fire... literally!
Wednesday, July 05, 2017 3:53 PM
(permalink)
Setsuko
My EVGA GeForce GTX 970 SC+ GAMING ACX 2.0 was on fire too, fire start after a complete shutdown when i was playing, then i tried to power up the system again and the fire start from within the card, RMA is in process but someone from EVGA told me that the card CAN NOT BE DAMAGED, how it will be not damaged when the card just started a fire from itself?!
If damage to the card caused the issue; that would most likely void the warranty If one of the electronic parts on the video card caused the issue; warranty should cover you The Warranty Terms can be seen at: (select your region) https://www.evga.com/support/warranty/graphics-cards/
Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members
I am a Volunteer Moderator - not an EVGA employee
Older RIG projects RTX Project Nibbler
When someone does not use reason to reach their conclusion in the first place; you can't use reason to convince them otherwise!
|
the_Scarlet_one
formerly Scarlet-tech
- Total Posts : 24080
- Reward points : 0
- Joined: 11/13/2013
- Location: East Coast
- Status: offline
- Ribbons : 79
Re: A customer's GTX 970 was on fire... literally!
Wednesday, July 05, 2017 4:03 PM
(permalink)
Cool GTX
Setsuko
My EVGA GeForce GTX 970 SC+ GAMING ACX 2.0 was on fire too, fire start after a complete shutdown when i was playing, then i tried to power up the system again and the fire start from within the card, RMA is in process but someone from EVGA told me that the card CAN NOT BE DAMAGED, how it will be not damaged when the card just started a fire from itself?!
If damage to the card caused the issue; that would most likely void the warranty
If one of the electronic parts on the video card caused the issue; warranty should cover you
The Warranty Terms can be seen at: (select your region) https://www.evga.com/support/warranty/graphics-cards/
As long as the user has warranty time left, a faulty card should be covered.
|
joking91388
New Member
- Total Posts : 1
- Reward points : 0
- Joined: 8/24/2017
- Status: offline
- Ribbons : 0
Re: A customer's GTX 970 was on fire... literally!
Thursday, August 24, 2017 4:13 AM
(permalink)
Setsuko
My EVGA GeForce GTX 970 SC+ GAMING ACX 2.0 was on fire too, fire start after a complete shutdown when i was playing, then i tried to power up the system again and the fire start from within the card, RMA is in process but someone from EVGA told me that the card CAN NOT BE DAMAGED, how it will be not damaged when the card just started a fire from itself?!
The exact same thing, same card and everything just happened to me. System shutdown and tried to power it back on and noticed a bright glow and smoke coming from the graphics card. I was able to flip the switch on the PSU before anything actually caught fire. RMA is processing for me now. Luckily the warranty is still good for a couple of months.
|
krane
CLASSIFIED Member
- Total Posts : 3316
- Reward points : 0
- Joined: 2/12/2007
- Location: Brooklyn, NY
- Status: offline
- Ribbons : 15
Re: A customer's GTX 970 was on fire... literally!
Friday, August 25, 2017 0:43 PM
(permalink)
I have 2 EVGA 970 SSCs and they run like a top. I have never had a card go on fire, but I did have one steal my wallet once when I turned to get a screwdriver during a build, he denied it , but I knew it was him. 
i9 12900K cpu | ASUS Prime Z790-V wifi |ROC STRIX LC II 240 ARGB | GSkill RipJaws S5 32GB | EVGA GeForce RTX 3080 FTW3 ULTRA GAMING |Intel ssd | ASUS TUF Gaming 1000w Gold PS | Win 11 pro 64-bit | Corsair 4000D case Affiliate Code: PPZ-BV2-N9LE "When it stops being fun, it's no longer a game" Heatware
|
wmmills
CLASSIFIED Member
- Total Posts : 4688
- Reward points : 0
- Joined: 1/5/2006
- Location: New Jersey
- Status: offline
- Ribbons : 40
Re: A customer's GTX 970 was on fire... literally!
Friday, August 25, 2017 3:39 PM
(permalink)
MOBO: EVGA x299 Dark, CPU: I9 10900X, RAM: Patriot Viper RGB 3600 32gb, SSD: Samsung 860 EVO 1TB, M2: Samsung 970 EVO+ 1TB, PSU: CoolerMaster M2 1500, CPU HSF: EVGA 240 CLC HSF~ P/P EK Furious Vardar, G-CARD:EVGA RTX3090 FTW3 Ultra Gaming w/Hybrid kit and Noctua IPPC 3000 P/P, CASE: LIAN-LI PC-V2010B w/ Window mod, OS: Windows 10 Pro 64bit, MON: Alienware AW3821DW  New EVGA product? Register it NOW with this link: http://www.evga.com/register/default.asp?affiliatecode=4QFQRAMOII Help Our Vets From K-2! [link=https://strongholdfreedom
|
krane
CLASSIFIED Member
- Total Posts : 3316
- Reward points : 0
- Joined: 2/12/2007
- Location: Brooklyn, NY
- Status: offline
- Ribbons : 15
Re: A customer's GTX 970 was on fire... literally!
Friday, August 25, 2017 6:05 PM
(permalink)
wmmills
krane
I have 2 EVGA 970 SSCs and they run like a top. I have never had a card go on fire, but I did have one steal my wallet once when I turned to get a screwdriver during a build, he denied it , but I knew it was him.
LMAO..... Wahh Wahh Waahhhhhh!!!   
i9 12900K cpu | ASUS Prime Z790-V wifi |ROC STRIX LC II 240 ARGB | GSkill RipJaws S5 32GB | EVGA GeForce RTX 3080 FTW3 ULTRA GAMING |Intel ssd | ASUS TUF Gaming 1000w Gold PS | Win 11 pro 64-bit | Corsair 4000D case Affiliate Code: PPZ-BV2-N9LE "When it stops being fun, it's no longer a game" Heatware
|
kougar
CLASSIFIED Member
- Total Posts : 3034
- Reward points : 0
- Joined: 5/8/2006
- Status: offline
- Ribbons : 22
Re: A customer's GTX 970 was on fire... literally!
Friday, August 25, 2017 8:58 PM
(permalink)
This is why I watercool. If there's a fire it'll melt the tubing and the liquid will put out the flames. Perfect automatic sprinkler system for the PC.
 Have water, will cool.
|
Sajin
EVGA Forum Moderator
- Total Posts : 49227
- Reward points : 0
- Joined: 6/8/2010
- Location: Texas, USA.
- Status: offline
- Ribbons : 199
Re: A customer's GTX 970 was on fire... literally!
Friday, August 25, 2017 9:00 PM
(permalink)
kougar
This is why I watercool. If there's a fire it'll melt the tubing and the liquid will put out the flames. Perfect automatic sprinkler system for the PC.
|
bcavnaugh
The Crunchinator
- Total Posts : 38516
- Reward points : 0
- Joined: 9/19/2012
- Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
- Status: offline
- Ribbons : 282
Re: A customer's GTX 970 was on fire... literally!
Friday, August 25, 2017 10:10 PM
(permalink)
Sajin
kougar
This is why I watercool. If there's a fire it'll melt the tubing and the liquid will put out the flames. Perfect automatic sprinkler system for the PC.
|
Squall_Rinoa86
FTW Member
- Total Posts : 1735
- Reward points : 0
- Joined: 7/26/2010
- Location: The Empire State -> Hyde Park
- Status: offline
- Ribbons : 5
Re: A customer's GTX 970 was on fire... literally!
Monday, August 28, 2017 3:29 AM
(permalink)
Fire on the SLI fingers is rare.
However, depending on the damage its covered.
EVGA tried telling me because I used the bio's knob, and it broke off in my hand, it was my fault then they covered it free of charge.
   PSU: EVGA SuperNOVA 1300 G2 My Affiliate Code: AN1FW0VMG6
|
Cool GTX
EVGA Forum Moderator
- Total Posts : 31353
- Reward points : 0
- Joined: 12/12/2010
- Location: Folding for the Greater Good
- Status: offline
- Ribbons : 123
Re: A customer's GTX 970 was on fire... literally!
Tuesday, October 05, 2021 12:16 AM
(permalink)
Locking ... its a thread started 6 years ago ... no need to make post count posts, last previous post was Over 4 yrs ago
Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members
I am a Volunteer Moderator - not an EVGA employee
Older RIG projects RTX Project Nibbler
When someone does not use reason to reach their conclusion in the first place; you can't use reason to convince them otherwise!
|