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780 GTX Screens turn off after 5 mins of playing games

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omurray
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2018/08/03 20:02:10 (permalink)
So I have a GTX780 on win 7 and just recently after about 5 mins of playing any game the screens go blank and i get a weird sound... windows seems to keep running and so do the games and voip as the sound from the games and from voip keeps working. Only a reset brings the monitors back on.
 
Any idea what this might be or how I should trouble shoot it?
 
Thanks
#1

9 Replies Related Threads

    Sajin
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    Re: 780 GTX Screens turn off after 5 mins of playing games 2018/08/03 20:15:58 (permalink)
    https://forums.evga.com/Basic-troubleshooting-steps-Windows-clean-boot-clean-driver-install-debug-mode-etc-m2504606.aspx

    Give #4 a try. If #4 doesn't help list your full system specs for further assistance.


    #2
    GTXJackBauer
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    Re: 780 GTX Screens turn off after 5 mins of playing games 2018/08/03 23:01:27 (permalink)
    If what Sajin directed doesn't work, try using a different output in the rear of the GPU.  I've had the same issue where it seemed one of my DVI's was going bust for quite some time, 1-2+ years.  Mind you I had tried switching power and video cables, etc.  It would come and go till I gave it a shot and switched it to another connector and haven't had an incident since.  

         
    #3
    sundgren10
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    Re: 780 GTX Screens turn off after 5 mins of playing games 2018/08/09 14:42:05 (permalink)
    Ok hade same problem with my gtx780, worked fine in Windows Tried everything but att last i tried to change thermal past and that was it . Now it works Gr8
    #4
    GTXJackBauer
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    Re: 780 GTX Screens turn off after 5 mins of playing games 2018/08/09 15:07:29 (permalink)
    sundgren10
    Ok hade same problem with my gtx780, worked fine in Windows Tried everything but att last i tried to change thermal past and that was it . Now it works Gr8



    Sounds like it was overheating.  

    Glad to see it's working again.

         
    #5
    sundgren10
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    Re: 780 GTX Screens turn off after 5 mins of playing games 2018/08/10 11:11:18 (permalink)
    Forgett what i told you. Today it is totalt dead. My screen i black and the gpus fans are on max speed. At first i was thinking that my Psu hade died but when i Tried a diffrent grafik card it started up and worked Gr8
    #6
    Cool GTX
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    Re: 780 GTX Screens turn off after 5 mins of playing games 2018/08/10 11:41:17 (permalink)
    sundgren10
    Forgett what i told you. Today it is totalt dead. My screen i black and the gpus fans are on max speed. At first i was thinking that my Psu hade died but when i Tried a diffrent grafik card it started up and worked Gr8

     
    @sundgren10
     
     
    I have moved your other post in yet another members thread to your own Thread --> Please use that thread to get help
     
    https://forums.evga.com/FindPost/2843155
     

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    GTXJackBauer
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    Re: 780 GTX Screens turn off after 5 mins of playing games 2018/08/10 12:03:36 (permalink)
    I'm completely confused.  Just realized it wasn't the OP responding to his/her own thread.  

    Thanks for the fix GTX.

         
    #8
    Cool GTX
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    Re: 780 GTX Screens turn off after 5 mins of playing games 2018/08/10 12:06:20 (permalink)


    Nibbler - EVGA X99 Classified, 5960X, 2-TitanX P & EVGA 1080FE, Custom loop, modded Phanteks Enthoo Primo, 32GB GSkill DR4, Intel NVMe PCIe 750 SSD, Win10 Pro, EVGA 1600 P2, Folding 3.5M PPD, 4K Acer XB280HK monitor
    Bling AIO Folding Rampage5e10, 5930K, EVGA CLC 240 2-EVGA 1080Ti FTW3 Hybrid, 32GB GSkill DDR4, Samsumg 850 Pro SSD, Win 7 Pro 64bit, EVGA 1200 P2 PSU, Folding 2M PPD, Thermaltake View 71 Affiliate code 05MLLDCG6B

    #9
    EVGATech_JacobB
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    Re: 780 GTX Screens turn off after 5 mins of playing games 2018/08/11 17:19:44 (permalink)
    I am sorry that you are having an issue with black screens. When the card's fans ramp up to 100% fan speed attributed with a black screen, this indicates that the Over-Current Protection feature on the card is being triggered. This can be caused by one of two things;
    1. The card has faulty OCP
    2. The Power Supply's 12v rail is fluctuating in voltage

    There are some troubleshooting steps we can do to isolate the source of the issue. The first (easiest) method would be to test the card in another system. If the issue follows the card to another system, the issue would likely be with the card.
    The second method would be to test another power supply in the system. If the issue goes away with another power supply in the system, the issue is likely the power supply's 12v rail fluctuating in voltage under load.

    If you are able to troubleshoot this issue, and you have isolated the issue, please let us know of the results!

    -Jacob B.

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