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Hot!2080ti, Warranty Void if removed.

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cyberlocc
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2019/03/22 10:47:16 (permalink)
Just curious why the 2080ti has this huge warranty void if removed sticker? 
 
Am I okay to remove this sticker, has anyone verified? Especially seeing how that sticker is illegal. I can try and keep the sticker and put it back, problem is, it looks like it will fall apart upon removal. 
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    AHowes
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    Re: 2080ti, Warranty Void if removed. 2019/03/22 11:17:17 (permalink)
    If it has the serial number on the sticker I would not remove. If it's just another kind of sticker with just evga on it you can remove. It's just there to tell evga that you removed the cooler and to inspect further.

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    cyberlocc
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    Re: 2080ti, Warranty Void if removed. 2019/03/22 11:19:48 (permalink)
    AHowes
    If it has the serial number on the sticker I would not remove. If it's just another kind of sticker with just evga on it you can remove. It's just there to tell evga that you removed the cooler and to inspect further.



    Ya it has a serial number, and its in plain view on my 1400 dollar GPU on an open case in full view. 
     
    It is also Against the law, to put a sticker like that. 

    https://www.digitaltrends.com/computing/ftc-warranty-stickers-illegal/
    https://www.pcgamer.com/ftc-gives-asus-microsoft-and-sony-30-days-to-change-illegal-warranty-terms/

    I am asking this more so, to get EVGA to make changes, just like everyone else has Asus, and MSI have adjusted their rulings as to these stickers. So hopefully there will be some EVGA notice, before the FTC has to get involved. 
     
    If it were under the backplate, or somewhere not in view, I wouldn't care. Its not, its in blatant view, and once again, its ILLEGAL. 
     
     
    post edited by cyberlocc - 2019/03/22 11:24:27
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    the_Scarlet_one
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    Re: 2080ti, Warranty Void if removed. 2019/03/22 11:31:48 (permalink)
    You are confusing two separate things.

    It is s not against the law to put a warranty void if the serial number sticker is removed. If the serial number is removed, you have no proof that the serial number is correct or what you say it is.

    The Tamper stickers are illegal. Tamper stickers DO NOT contain serial numbers. Tamper stickers are not the same as a serial number sticker. The tiny tamper stickers is to show if the GPU has been opened, and if it needs to be inspected, it is NOT a warranty void sticker.

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    cyberlocc
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    Re: 2080ti, Warranty Void if removed. 2019/03/22 11:32:45 (permalink)
    the_Scarlet_one
    You are confusing two separate things.

    It is s not against the law to put a warranty void if the serial number sticker is removed. If the serial number is removed, you have no proof that the serial number is correct or what you say it is.

    The Tamper stickers are illegal. Tamper stickers DO NOT contain serial numbers. Tamper stickers are not the same as a serial number sticker. The tiny tamper stickers is to show if the GPU has been opened, and if it needs to be inspected, it is NOT a warranty void sticker.



     
    Incorrect, Please read Asus update and the Law, Any warranty void if Removed Sticker is against the Law, Period. Including the serial number ones, Asus stated this themselves, when they were forced by the FTC to remove that from their warranty policy. 

    https://www.reddit.com/r/ASUS/comments/8jxhh9/does_removing_the_serial_number_sticker_on_your/


    "Asus_USA
    2 points·10 months ago
    Apologies for the delayed response. Our warranty policies has been updated and this will not void your warranty."
     
    You cannot place any sticker, and void a warranty due to its removal or falling off. Period. 


    Here is a better one, 
    "This warranty does not apply if this product . . .  has had the warranty seal on the [product] altered, defaced, or removed."
    https://www.ftc.gov/news-events/press-releases/2018/04/ftc-staff-warns-companies-it-illegal-condition-warranty-coverage

    Any sticker may be removed, and you are not legally allowed to deny warranty for it, in the United States. 

    I would suggest EVGA gets in touch with the FTC to ensure compliance, because Asus and Msi, for a fact have already changed their policy's, Asus forced, and MSI did so willingly. The sticker is illegal. 
    post edited by cyberlocc - 2019/03/22 11:43:57
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    the_Scarlet_one
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    Re: 2080ti, Warranty Void if removed. 2019/03/22 11:44:39 (permalink)
    I think you are trying to interpret the wording.  Nowhere, in any form, does it state you can remove the serial number from a product.  
     
    The serial number is bound as proof that the product is legitimate.
     
    Tamper stickers were made illegal. 
    The Red arrow is NOT a tamper sticker.  This wil NOT hinder you from servicing the product. Your serial number is tied to the product to show when and where it was manufactured, and when the warranty is bound to the card.
     
    The green arrow is a tamper sticker.  Tamper stickers are illegal.  Stamper stickers are not allowed to hinder a consumer from servicing their product.  The only serviceable products on a GPU are the cooler components and the thermal material.  If you replace the cooler, you still need to original cooler for warranty. The thermal material can be replaced without any issue.   User serviceable components are what the FTC is protecting. 
     

     

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    Cool GTX
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    Re: 2080ti, Warranty Void if removed. 2019/03/22 11:48:36 (permalink)
    OK,
     
    How would you Prove your part is still under warranty - without the tracking (serial) number ?
     
    There are Terms as written by the Mfg... in this case EVGA
     
    I would suggest you forward your Concern in writting to EVGA directly for a reply
     
     
    https://www.evga.com/about/contactus/
     
     

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    AHowes
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    Re: 2080ti, Warranty Void if removed. 2019/03/22 12:18:21 (permalink)
    Amazon? Coming up on strange times.. now a warranty sticker is triggering people.

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    cyberlocc
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    Re: 2080ti, Warranty Void if removed. 2019/03/22 12:22:38 (permalink)
    Cool GTX
    OK,
     
    How would you Prove your part is still under warranty - without the tracking (serial) number ?
     
    There are Terms as written by the Mfg... in this case EVGA
     
    I would suggest you forward your Concern in writting to EVGA directly for a reply
     
     
    https://www.evga.com/about/contactus/
     
     




     
    Well he just showed you how, There is another sticker under the PCI slot, and I am not confusing anything, the FTC Ruled that removing any sticker or Logo, is not subject to denial of a warranty. 

    Its fine, this will be my last EVGA product, I will switch to Asus and MSI, who have updated their policy's accordingly. My card hopefully will not fail, if it does and warranty is not granted, I will file in court. Im not the average consumer, as a business owner myself I know the laws, I know how to file, and have to do it quite often on tenants of my rental property. So if it comes to that, it does. 

    AHowes
    Amazon? Coming up on strange times.. now a warranty sticker is triggering people.

    AHowes
    Amazon? Coming up on strange times.. now a warranty sticker is triggering people.

     
    Amazon? 

    Your right a warranty sticker is triggering me, if it was under the back plate I wouldn't care. Its not, its front in center, in an expensive show build and that sticker isn't going to fly. 


    the_Scarlet_one
    I think you are trying to interpret the wording.  Nowhere, in any form, does it state you can remove the serial number from a product.  
     
    The serial number is bound as proof that the product is legitimate.
     
    Tamper stickers were made illegal. 
    The Red arrow is NOT a tamper sticker.  This wil NOT hinder you from servicing the product. Your serial number is tied to the product to show when and where it was manufactured, and when the warranty is bound to the card.
     
    The green arrow is a tamper sticker.  Tamper stickers are illegal.  Stamper stickers are not allowed to hinder a consumer from servicing their product.  The only serviceable products on a GPU are the cooler components and the thermal material.  If you replace the cooler, you still need to original cooler for warranty. The thermal material can be replaced without any issue.   User serviceable components are what the FTC is protecting. 
     

     




     
    This is also, once again not the case. Anything can be repaired or modified and must be upheld by warranty. The only reason you can deny warranty do to repair or modification is if you can prove the repair or modification caused the defect its being RMAed for. 

    Removing the sticker could be seen as a modification. 

    It could be argued once more, that the sticker isnt even on the device itself. Its on the backplate, a User replaceable part, therefore, it could be argued to repair a replacement backplate was needed which was void of the sticker. 
    post edited by cyberlocc - 2019/03/22 12:47:27
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    AHowes
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    Re: 2080ti, Warranty Void if removed. 2019/03/22 12:46:14 (permalink)
    If I wasn't lazy I'd go grab my old evga 8800gtx that has a beat up old white serial sticker "just hanging on" I bet you would just totally love!

    Blow it up poster sized and hang it above your bed.

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    AHowes
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    Re: 2080ti, Warranty Void if removed. 2019/03/22 12:48:28 (permalink)
    Honestly.. I'm sure if ya called Evga 24/7 and was polite, and just asked if you could remove the label carefully so you could put it back on once you sell it or need to rma if, they would probably be fine with it.

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    cyberlocc
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    Re: 2080ti, Warranty Void if removed. 2019/03/22 12:51:43 (permalink)
    AHowes
    If I wasn't lazy I'd go grab my old evga 8800gtx that has a beat up old white serial sticker "just hanging on" I bet you would just totally love!

    Blow it up poster sized and hang it above your bed.



     
    On the contrary, I wouldn't have an issue at all. As the sticker is on the PCB, where I will hide it with a backplate. 

    However with this card, and its backpate stock, and my want to support EVGA by buying solely Hydro Coppers the last few gens, I know am supposed to deal with a huge sticker on the back of my card? I think not.

    Im not too lazy btw, and no the serial Number was wrote on the card itself on the EVGA, there was a model sticker thats it.
     
    Also attached a pic of my 980ti SC+ that came with a backplate on it, and guess what, Shockssss the Serial sticker is under the backplate! And on the PCI Slot, which I have no issue with either.  
     
     
    post edited by cyberlocc - 2019/03/22 13:04:58

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    AHowes
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    Re: 2080ti, Warranty Void if removed. 2019/03/22 13:01:16 (permalink)
    I guess I'm not that lazy after all!

    For my evga brothers!

    http://imgur.com/gallery/hOLWV2U

    Tossed in a sexy pic of my new (bought many months ago) evga SN 1300watt PSU with new all white power cables! Also bought from evga! Cant wait to get it in there.
    post edited by AHowes - 2019/03/22 13:05:47

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    cyberlocc
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    Re: 2080ti, Warranty Void if removed. 2019/03/22 13:05:24 (permalink)
    AHowes
    I guess I'm not that lazy after all!

    For my evga brothers!

    http://imgur.com/gallery/hOLWV2U


    Already beat you too it, and here is the 980ti, I referenced above. 
     
    Also the one on the 8800, is blocking a screw, and also the Serial is wrote on the PCB itself.
     
    Edit: the sticker situation is different on the 8800 GTX vs the 8800 Ultra. (mine too is EVGA, but a 8800 Ultra) 



    post edited by cyberlocc - 2019/03/22 13:19:55

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    ksgnow2010
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    Re: 2080ti, Warranty Void if removed. 2019/03/22 13:08:58 (permalink)
    cyberlocc
    Cool GTX
    OK,
     
    How would you Prove your part is still under warranty - without the tracking (serial) number ?
     
    There are Terms as written by the Mfg... in this case EVGA
     
    I would suggest you forward your Concern in writting to EVGA directly for a reply
     
     
    https://www.evga.com/about/contactus/
     
     




     
    Well he just showed you how, There is another sticker under the PCI slot, and I am not confusing anything, the FTC Ruled that removing any sticker or Logo, is not subject to denial of a warranty. 

    Its fine, this will be my last EVGA product, I will switch to Asus and MSI, who have updated their policy's accordingly. My card hopefully will not fail, if it does and warranty is not granted, I will file in court. Im not the average consumer, as a business owner myself I know the laws, I know how to file, and have to do it quite often on tenants of my rental property. So if it comes to that, it does. 



     
    You own an EVGA product, yet you do not understand EVGA's customer service and how they stand behind their product.
     
    Have you actually tried contacting or conversing with EVGA directly?  Our is your only reason to post here and try to impress us with your interpretation of legal rulings?
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    xblackvalorx
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    Re: 2080ti, Warranty Void if removed. 2019/03/22 13:10:48 (permalink)
    Given stickers can just fall off, I really wish they'd add like a physical serial either painted or engraved etc onto the pcb
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    cyberlocc
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    Re: 2080ti, Warranty Void if removed. 2019/03/22 13:18:54 (permalink)
    ksgnow2010
    cyberlocc
    Cool GTX
    OK,
     
    How would you Prove your part is still under warranty - without the tracking (serial) number ?
     
    There are Terms as written by the Mfg... in this case EVGA
     
    I would suggest you forward your Concern in writting to EVGA directly for a reply
     
     
    https://www.evga.com/about/contactus/
     
     




     
    Well he just showed you how, There is another sticker under the PCI slot, and I am not confusing anything, the FTC Ruled that removing any sticker or Logo, is not subject to denial of a warranty. 

    Its fine, this will be my last EVGA product, I will switch to Asus and MSI, who have updated their policy's accordingly. My card hopefully will not fail, if it does and warranty is not granted, I will file in court. Im not the average consumer, as a business owner myself I know the laws, I know how to file, and have to do it quite often on tenants of my rental property. So if it comes to that, it does. 



     
    You own an EVGA product, yet you do not understand EVGA's customer service and how they stand behind their product.
     
    Have you actually tried contacting or conversing with EVGA directly?  Our is your only reason to post here and try to impress us with your interpretation of legal rulings?




    I did one better, I ran through the forums to see other thoughts/replies/issues, and counted 3 people denied RMAs for having this sticker or the other one gone or messed up on 20** series cards. 

    Thats the worst part, I have stuck with EVGA for years, whether new or used, with or without warranty, from PSUs to boards, to GPUs, and to see that Asus (whose boards I prefer) doesnt void my warranty for removing this sticker, works with the Aura, that my Mobo, and Monitor run off of. Kind of peeves me, I can deal with Aura, I still love EVGA, but really, the sticker on the backplate and voiding the warranty if its removed from a backplate that could be swapped anyway? If someone was trying to screw EVGA out of warranty support for a non warranty card, well thats as easy as switching the back plate right? No, because the serial number is elsewhere, so why void my warranty to remove it? It could have went anywhere else. The serial doesn't show through the box anymore. 

    And I'm not even shy of spending money. Want the sticker on the OG back plate, I could give a crap, give me a back plate to replace it with, with no sticker. The TI black guys could use one as well, make it fit my hydro copper block, and I am a happy camper. As it stands, I am forced to use the back plate with a huge sticker on it, and thats just bull, and even worse, supporting EVGA and buying the HC block, is what got me in this position, EK back plate wouldnt suffer this issue, and a block and back would have been cheaper.   
    However yes, for my 1400 dollar GPU to have a large ugly blatant visible sticker on its back plate. I'm sorry, but that is going to upset me. 

    Its funny too, EVGA product images have no sticker on the backplate. https://images.evga.com/products/gallery/11G-P4-2382-KR_XL_7.jpg
    Reviewers cards, have no sticker on the backplate. They do have the tamper sticker, sure but that is told it can be removed, and has to be to install the waterblock. 
     
    Oh so the product, that I received, has an added sticker, which was not disclosed, which now on removal will cause void of my warranty, ya GL with that. 
    post edited by cyberlocc - 2019/03/22 13:41:52
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    Cool GTX
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    Re: 2080ti, Warranty Void if removed. 2019/03/22 14:05:03 (permalink)
    This is not resolving the issue you have brought up
     
    Only EVGA has the Ability to change their TERMS .....  we are just fellow EVGA Forums Members
     
     
     
    In North America ---> https://www.evga.com/warranty/graphics-cards/
    (excerpt)

    What is not covered by this Limited Warranty

    This Limited Warranty applies only to Products used in accordance with this Limited Warranty and EVGA's published documentation, and does not cover:

    • Products that are modified outside of factory specifications and/or not in factory condition.
    • Products with modification to the serial number and/or factory identification labels whether removed, relocated, falsified, defaced, damaged, altered or made illegible.
    (excerpt #2)
     

    We reserve the right to update this Limited Warranty

    We have and will continue to make policy changes over time. Make sure you read this document carefully and check back for updates. EVGA reserves the right to change this policy without notice. Last update May 25, 2018.
    Please feel free to call us first for any needed support at (888) 881-EVGA (3842) 24 hours a day, 7 days a week.

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    wmmills
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    Re: 2080ti, Warranty Void if removed. 2019/03/22 14:07:30 (permalink)
    Mountains out of mole hills. Heres the story with the serial number stickers, because that's all that matters. This was a big issue many years ago cause the white stickers used to dry out and fly off the cards and be sucked into psu, case etc... fans and what EVGA did was allow you to remove the serial number sticker and put it in a plastic ziplock bag as long as you keep it with the card and send it with the rma and you call them so they can ok it and put a note in your account that it was a issue. Then they moved to these stickier black stickers and many were put under the backplates, but some did not have back plates and occasionally it was a issue, but the new ones are much better. If you need/want to remove the serial sticker from the backplate, being there is another one on the card anyway, and save it into a bag so it doesn't get lost or damaged and you called them and explained this issue, they would more than likely work with you and it would not void your warranty. They are very flexible and def take care of there customers who have honest issues and try to do the right thing. Actually, ive seen them give the benefit of the doubt to customers that surely shouldn't have gotten it and some that were almost def pulling scams, although that hasn't really cropped up so much in the last few years.

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    EVGATech_LeeM
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    Re: 2080ti, Warranty Void if removed. 2019/03/22 14:18:16 (permalink)
    the_Scarlet_one


    We seem to have a thread like this every so often.
     
    The serial number sticker on the upper right is basically a serial number sticker, along with UPC/EAN.  The lower serial number sticker is usually a manufacturer sticker from our factory, for internal tracking.  For warranty purposes, we need to know when a product is purchased or shipped, so a serial number is necessary to register the product.  If a person was to lose the serial number sticker on the graphics card (it comes off, gets defaced, etc.), we can use the serial number from the box, if it's still available.  As noted above, if your s/n sticker is falling off, just store it someplace safe, notify us in advance that the s/n sticker will not be on the card, include it with your RMA, and we can take care of that.  It's not recommended to remove it, of course, but sometimes it can't be helped.
     
    The "EVGA" sticker on the left side is a tamper sticker, but it's not a "Warranty Void if Removed" sticker.  It's actually incorrectly placed, as it should be over the screw above it.  This sticker is only to notify our RMA team that a person has opened it, so that they can go through and check the condition of the card, and make sure all thermal paste/thermal pads are in place in order to recertify it.  Breaking this sticker or removing it does not void your warranty.
    #20
    Heini2
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    Re: 2080ti, Warranty Void if removed. 2019/03/22 16:33:47 (permalink)
    cyberlocc
    Its fine, this will be my last EVGA product, I will switch to Asus and MSI, who have updated their policy's accordingly. My card hopefully will not fail, if it does and warranty is not granted, I will file in court. Im not the average consumer, as a business owner myself I know the laws, I know how to file, and have to do it quite often on tenants of my rental property. So if it comes to that, it does.

     
    It's already been suggested but I'll repeat for you, get in touch with EVGA customer Service and ask them if it's OK to remove it. Otherwise you can switch to which other brand you wish but you'll regret the decision if "real" customer service is ever needed.
     

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    #21
    the_Scarlet_one
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    Re: 2080ti, Warranty Void if removed. 2019/03/22 17:13:28 (permalink)
    cyberlocc
    It could be argued once more, that the sticker isnt even on the device itself. Its on the backplate, a User replaceable part, therefore, it could be argued to repair a replacement backplate was needed which was void of the sticker. 

     
    Cyberlocc,
     
    I want clarify one huge thing, you can replace the backplate. EVGA has a sticker on the PCI slot that matches the Sticker on the backplate.  The serial numbers must match. If you do not like the sticker on the backplate, simply purchase a different backplate and hold onto the original, but make sure you place it back onto the card before RMA if it is ever required. Removal of EITHER serial number will undoubtedly cause you major issues. I do not want to see you go through the heartache and headache you may experience if you remove either of these stickers. Use a piece of black tape to cover it or replace the backplate with one you like more.. or grab a spare off of EBay or something.
     
    This next part gets very long winded.. click the spoiler button if you are ready to read a lot:
     
    Spoiler
     
    You are missing the point of the FTC wording.  The serial number sticker is NOT a seal.  The serial number is not a seal, it does not seal anything.  https://www.ftc.gov/news-events/press-releases/2018/04/ftc-staff-warns-companies-it-illegal-condition-warranty-coverage . No where does the FTC mention you can remove the Serial Number. Notice the FTC wording specifically says Seal Definition of a seal: 
     
    a device or substance that is used to join two things together so as to prevent them from coming apart or to prevent anything from passing between them.


    cyberlocc
    Its fine, this will be my last EVGA product, I will switch to Asus and MSI, who have updated their policy's accordingly.




    Now, to be honest, it seems that you have not actually taken the time to read the warranty terms of the other manufacturers that you are threatening to go with. You seem to have read two reddit threads as well as two very poorly worded articles and interpreted them incorrectly, and now you are trying to say it is illegal practice. Here is a few examples for reference. Specifically, ASUS and MSI both state that if you damage or remove a serial number, your warranty is void. Both companies were previously placing seals over screws to keep users from opening their GPU to service thermal paste and thermal pads.  Seals.. to stop users from getting to the screws.  That was what they changed.  They removed the seals and changed the wording saying that users could not disassemble their cards at all.
     
    ASUS: https://www.asus.com/us/support/article/677/
    The warranty will not apply to or be valid under conditions including but not limited to the following:
         The serial number of the ASUS product, components or accessories has been altered, cancelled, removed, or otherwise not valid as identified by ASUS.
    MSI: https://us.msi.com/page/warranty
         Defacing of product labeling (label alterations and falsifying, serial number missing, serial number no longer discernible, serial number invalid). All serial numbers are recorded and tracked for warranty purposes.
     
    Colorful: https://en.colorful.cn/channels/45.html (they covered this twice)
         The warranty label has been tornoff, destroyed or blurred;
         The Serial Number is not inconformity with the product;
    Galax: http://www.galax.com/en/support#jm-tab-policy
         Product Label or series number is missing or destroyed 
    Gigabyte Doesn't even publicly display warranty terms.  You have to register for an account, so I did that just to address your accusations even further: https://ggcs.gigabyte.com/WarrantyTerms.aspx (you can create an account and login to verify I am telling the truth.)
         This limited Warranty is also invalid if any serial number on the product has been altered or removed.
    PowerColor: https://www.powercolor.com/rma
         Removal and/or damaging of serial number sticker(s) on the back of the product will VOID all warranties.  <- They are super serious and put VOID in red to really drive home the point.
     
    VisionTek: https://www.visiontek.com/support/warranty-information.html
         Removal of Serial/Part number sticker
    Sapphire: https://support.sapphiret.../warranty.asp?lang=eng
         Products that do not have the same serial number on the product and the original receipt.
    close

     
    Ok, I think I have everything edited in properly, with a couple of things used as proof of what has been stated numerous times.
    post edited by the_Scarlet_one - 2019/03/22 17:54:38

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    #22
    hellish
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    Re: 2080ti, Warranty Void if removed. 2019/03/22 22:08:39 (permalink)
    I work in IT for a living and out of dozens of PC's, I've had several serial number stickers fall off or curl up and be unintelligible due to normal use. These components can get pretty hot, glue can degrade quickly in these conditions. But I glue/tape the sticker down to a piece of card stock or cardboard and place it in the original box/packaging in case I or the customer needs it in the future. 
    post edited by hellish - 2019/03/22 22:19:43
    #23
    the_Scarlet_one
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    Re: 2080ti, Warranty Void if removed. 2019/03/23 00:34:23 (permalink)
    The current stickers that Cyberlocc is trying to call illegal do not come off easy at all. The old stickers would come off in the past, but the specific one mounted to the backplate probably isn’t going to fall off by accident.

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    #24
    ComboSlicer
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    Re: 2080ti, Warranty Void if removed. 2019/03/23 03:18:02 (permalink)
    First world problems


    #25
    blackpanther26
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    Re: 2080ti, Warranty Void if removed. 2019/03/23 13:47:05 (permalink)
    I do agree with the fact that the serial number on the back plate can become an eyesore for open air case like Test Benches and with the cards back plate to the tempered window as you are looking at it. How ever if you don't like the sticker you could always swap out for a nice ek back plate? 


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    #26
    ty_ger07
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    Re: 2080ti, Warranty Void if removed. 2019/03/23 13:51:01 (permalink)
    the_Scarlet_one
    cyberlocc
    It could be argued once more, that the sticker isnt even on the device itself. Its on the backplate, a User replaceable part, therefore, it could be argued to repair a replacement backplate was needed which was void of the sticker. 

     
    Cyberlocc,
     
    I want clarify one huge thing, you can replace the backplate. EVGA has a sticker on the PCI slot that matches the Sticker on the backplate.  The serial numbers must match. If you do not like the sticker on the backplate, simply purchase a different backplate and hold onto the original, but make sure you place it back onto the card before RMA if it is ever required. Removal of EITHER serial number will undoubtedly cause you major issues. I do not want to see you go through the heartache and headache you may experience if you remove either of these stickers. Use a piece of black tape to cover it or replace the backplate with one you like more.. or grab a spare off of EBay or something.
     
    This next part gets very long winded.. click the spoiler button if you are ready to read a lot:
     
    Spoiler
     
    You are missing the point of the FTC wording.  The serial number sticker is NOT a seal.  The serial number is not a seal, it does not seal anything.  https://www.ftc.gov/news-events/press-releases/2018/04/ftc-staff-warns-companies-it-illegal-condition-warranty-coverage . No where does the FTC mention you can remove the Serial Number. Notice the FTC wording specifically says Seal Definition of a seal: 
     
    a device or substance that is used to join two things together so as to prevent them from coming apart or to prevent anything from passing between them.


    cyberlocc
    Its fine, this will be my last EVGA product, I will switch to Asus and MSI, who have updated their policy's accordingly.




    Now, to be honest, it seems that you have not actually taken the time to read the warranty terms of the other manufacturers that you are threatening to go with. You seem to have read two reddit threads as well as two very poorly worded articles and interpreted them incorrectly, and now you are trying to say it is illegal practice. Here is a few examples for reference. Specifically, ASUS and MSI both state that if you damage or remove a serial number, your warranty is void. Both companies were previously placing seals over screws to keep users from opening their GPU to service thermal paste and thermal pads.  Seals.. to stop users from getting to the screws.  That was what they changed.  They removed the seals and changed the wording saying that users could not disassemble their cards at all.
     
    ASUS: https://www.asus.com/us/support/article/677/
    The warranty will not apply to or be valid under conditions including but not limited to the following:
         The serial number of the ASUS product, components or accessories has been altered, cancelled, removed, or otherwise not valid as identified by ASUS.
    MSI: https://us.msi.com/page/warranty
         Defacing of product labeling (label alterations and falsifying, serial number missing, serial number no longer discernible, serial number invalid). All serial numbers are recorded and tracked for warranty purposes.
     
    Colorful: https://en.colorful.cn/channels/45.html (they covered this twice)
         The warranty label has been tornoff, destroyed or blurred;
         The Serial Number is not inconformity with the product;
    Galax: http://www.galax.com/en/support#jm-tab-policy
         Product Label or series number is missing or destroyed 
    Gigabyte Doesn't even publicly display warranty terms.  You have to register for an account, so I did that just to address your accusations even further: https://ggcs.gigabyte.com/WarrantyTerms.aspx (you can create an account and login to verify I am telling the truth.)
         This limited Warranty is also invalid if any serial number on the product has been altered or removed.
    PowerColor: https://www.powercolor.com/rma
         Removal and/or damaging of serial number sticker(s) on the back of the product will VOID all warranties.  <- They are super serious and put VOID in red to really drive home the point.
     
    VisionTek: https://www.visiontek.com/support/warranty-information.html
         Removal of Serial/Part number sticker
    Sapphire: https://support.sapphiret.../warranty.asp?lang=eng
         Products that do not have the same serial number on the product and the original receipt.
    close

     
    Ok, I think I have everything edited in properly, with a couple of things used as proof of what has been stated numerous times.

    How could it have been stated better?
    #27
    the_Scarlet_one
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    Re: 2080ti, Warranty Void if removed. 2019/03/23 13:56:49 (permalink)
    ty_ger07
    How could it have been stated better?


    I could have used a fancy font...

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    #28
    wmmills
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    Re: 2080ti, Warranty Void if removed. 2019/03/23 14:48:34 (permalink)
    Maybe this thread should get stickied so we can just send people to it. You did a lot of work there Scarlet, great job.

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    #29
    the_Scarlet_one
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    Re: 2080ti, Warranty Void if removed. 2019/03/25 10:02:20 (permalink)
    I keep looking back at this thread, and notice one thing in particular..

    I want to note that ASUS has not fully removed the blurb about the warranty seals voiding warranties, as quoted on the reddit threads. Those terms are still on some of ASUS warranty information pages.


    If you look at the public USA ASUS website, it still clearly states that:

    The warranty will not apply to or be valid under conditions including but not limited to the following:

    The serial number of the ASUS product, components or accessories has been altered, cancelled, removed, or otherwise not valid as identified by ASUS;​

    The product has been tampered with, repaired and/or modified by non-authorized personnel;

    The product warranty seals have been broken or altered;​


    Furthermore, ASUS publicly posts this in NUMEROUS locations on their on webpage in different formats with the same wording:

    https://www.asus.com/supp...-8ef2-314781c08f4d.pdf

    https://www.asus.com/us/support/article/677/


    —————————————-
    The only place you can find the terms without the above wording is if you go through the support page meant to download drivers, per item that you are looking to submit a warranty claim for. One example:

    https://www.asus.com/us/G...-8G/HelpDesk_Warranty/

    I would guess that ASUS tries to get away with voiding warranties, until someone calls them out and then they say “Oops, we meant to update that already, our bad.”

    I wonder if any users have been denied warranty by ASUS and did not know about this?

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    #30
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