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2080ti Kingpin Stays at 2130

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Re: 2080ti Kingpin Stays at 2130 2019/05/05 19:36:13 (permalink)
 
The only thing that is covered by EVGA warranty is if it fails to run at Advertised speed
 
OC is never guaranteed
 
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    #31
    sparetimepc
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    Re: 2080ti Kingpin Stays at 2130 2019/05/06 03:19:15 (permalink)
    Yeah they won't let me rma it, said its performing as advertised even though its much lower then the other card. Can't even return it for refund because i'm not satisfied with it, so much for 30 days returns.




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    AHowes
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    Re: 2080ti Kingpin Stays at 2130 2019/05/06 07:26:56 (permalink)
    dwexpress
    Yeah they won't let me rma it, said its performing as advertised even though its much lower then the other card. Can't even return it for refund because i'm not satisfied with it, so much for 30 days returns.


    Really? I'll have to read the refund policy again. What's the point of a 30 day return window? For what defective items only?

    You sure? Was it just that they wanted to charge a restocking fee?

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    Re: 2080ti Kingpin Stays at 2130 2019/05/06 07:47:48 (permalink)
    Return Policy
    EVGA offers a 14-day return for refund policy from the date of purchase on items purchased directly by you from EVGA.com. EVGA does not offer any refunds on shipping once the order has shipped to the customer and the customer is responsible for any transit, customs, or brokerage fees due to a non-deliverable or rejected package.

    The below EVGA policy is applicable to products purchased by you directly from the EVGA.com website.

    All products returned for a refund require an EVGA Return Merchandise Authorization number (RMA number). You may obtain an RMA number by contacting the EVGA customer support department either by email or through the phone. Please visit our contact page at https://www.evga.com/about/ContactUs/ for further contact information.
    Any open products returned for a refund will be subject to a 15% restocking fee.
    Products returned for a refund must be in “as-new” condition, in the original packaging and with all warranty cards, manuals, and accessories.
    You will be responsible for the return shipping of non-defective or unwanted products.
    Any product missing a UPC sticker or serial number from the box are not able to be returned for a refund.
    Combos and bundles including two or more items that must be purchased together to receive a discount will require that all items are returned for a refund.
    Promotional items such as games or software marked as free upon purchase must not be redeemed, opened, or used when returning an item for a refund. If the promotional item was redeemed, opened, or used than the cost of the promotional item will be deducted from the refund amount and the cost of the promotional item will be determined by EVGA at the time of refund.
    Prizes offered by EVGA do not have a purchase value and therefore cannot be returned for a refund.
    You will be credited with your refund within 7-10 business days of EVGA receiving your returned product.
    PayPal Refunds

    Refunds for products purchased through PayPal are subject to additional fees levied by PayPal. Requests for a refund must follow the EVGA Return Policy process outlined above. Once EVGA receives the product and approves the refund request, EVGA will supply the refund amount to PayPal. After PayPal receives the refund, PayPal may apply a fee for handling the process prior to refunding the amount to the customer. EVGA and its affiliates are not responsible for any fines or fees applied by PayPal or any other third-party payment service, and will not be held liable or responsible to the customer for the cost of any fees or fines applied by PayPal or any other third-party payment service.
    Affirm Refunds

    Refunds for products purchased through Affirm are subject to both EVGA’s Return Policy and Affirm’s Terms of Service. Requests for a refund must follow the EVGA Return Policy process outlined above. Once EVGA receives the product and approves the refund request, EVGA will supply the refund amount to Affirm. After Affirm receives the refund, Affirm may apply a fee for handling the process prior to refunding the amount to the customer. EVGA and its affiliates are not responsible for any fines or fees applied by Affirm or any other third-party payment service, and will not be held liable or responsible to the customer for the cost of any fees or fines applied by Affirm or any other third-party payment service.
    In most cases, purchases through Affirm do not require the first payment until one (1) calendar month from the date of purchase. If a payment has not been made, you must still comply with the EVGA Return Policy in order to process a refund. If a payment has been made to Affirm prior to a refund, Affirm will process the refund according to its Terms of Service after verification that the required steps under the EVGA Return Policy have been completed.

    14 days? Always thought it was 30. And they got ya cause you need them to issue an RMA for refund and they choose not to cause your not happy. :/

    Hmmm.. stuff to remember next time I'm gona pull the trigger.

    I bet you'll be real hesitant next time you see a new Kingpin card.. since it's the only place you can buy it.

    I remember the one time I had an issue with a evga card. Bought 2 1080ftw hybrid cards.. one had the black screen 100% fan issue I noticed after a week or so. Wanted to return both as I didnt feel confident that the other wouldnt do the same shortly. They didnt have the classifieds in stock. They wanted to charge me the restocking fee and return shipping! I was like that dont sound fair since the cards are defective.. it's not my fault and there isint another card there I can exchange it with. Finally a higher up allowed me to return for full refund and no restocking fee.

    Ending up buying 2 classifieds at microcenter.

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    #34
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    Re: 2080ti Kingpin Stays at 2130 2019/05/06 08:45:41 (permalink)
    Yeah i was thinking it was 30 days but maybe they changed it or maybe i just was thinking of someone elses policy. Oh well i'll do some more trouble shooting and keep in touch with them maybe even give them all call on the phone, sometimes its hard to get your point across and problems via emails or messages properly, but something seems wrong with the card to me.
    post edited by dwexpress - 2019/05/06 11:23:52




    #35
    Cool GTX
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    Re: 2080ti Kingpin Stays at 2130 2019/05/06 08:53:18 (permalink)
    Someone may be happy with 2130 if you sell it on the open market ? 

    It could help you recover most of your cost - if you wanted to try the silicon lottery & buy another one




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    #36
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    Re: 2080ti Kingpin Stays at 2130 2019/05/06 09:08:47 (permalink)
    Well since they are limited to 2 can't do that from the store. Maybe from ebay in the future but kind of weary now.
    post edited by dwexpress - 2019/05/06 09:33:22




    #37
    AHowes
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    Re: 2080ti Kingpin Stays at 2130 2019/05/06 09:43:26 (permalink)
    dwexpress
    Well since they are limited to 2 can't do that from the store. Maybe from ebay in the future but kind of weary now.


    Yeah no doubt..

    So it's not limited to 2130 it's just that what it default boosts to right?

    Forget it.. re read the thread.

    Have you tried taking readings from the GPU die for voltage? What the idle and load voltages when you lock them at say 1.050v and loadline 0 <- no droop.
    post edited by AHowes - 2019/05/06 09:49:06

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    Re: 2080ti Kingpin Stays at 2130 2019/05/06 11:42:31 (permalink)
    I decided to return my card rather than ditch it off on eBay.  If the person who received it was upset with the low overclock it could be a major hassle and cost ultimately more than the restock.  I feel kinda bad for the person who'll buy it as b-stock to be honest...
     
    If I learned anything from this, I'll stick to buying my GPUs from a retailer, unless I really feel lucky when the next KPE comes out.
     
    Just for reference, my card boosted to 2050 stock.
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    bcavnaugh
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    Re: 2080ti Kingpin Stays at 2130 2019/05/06 11:46:24 (permalink)
    Xero717
    I decided to return my card rather than ditch it off on eBay.  If the person who received it was upset with the low overclock it could be a major hassle and cost ultimately more than the restock.  I feel kinda bad for the person who'll buy it as b-stock to be honest...
     
    If I learned anything from this, I'll stick to buying my GPUs from a retailer, unless I really feel lucky when the next KPE comes out.
     
    Just for reference, my card boosted to 2050 stock.

    What did it Overclock at?

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    Re: 2080ti Kingpin Stays at 2130 2019/05/06 11:57:49 (permalink)
    Yeah the one of mine is just goofy, it would change stock boost for no reason, run 3 tests in a row with everything at default and not change any settings, boost clock 2010, 1975, 2000.   Other card at default and not change settings 3 tests in a row 2055, 2055, 2055




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    Xero717
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    Re: 2080ti Kingpin Stays at 2130 2019/05/06 11:58:15 (permalink)
    bcavnaugh
     
    What did it Overclock at?



    I managed to get through Timespy once at 2145 with Classified Tool settings, but other than that 2130. Stability in games was 2115.  2130 would last for a while, but then it would eventually have a soft crash.  If it hit 2160 during anything it was insta crash.  It was really depressing having all that power and being so limited by the silicon.
     
    Another thing I noticed was even at 2115 performance degradation seemed pretty evident over time, like the card was simply being kept up by the over-engineered PCB.  One example I can think of was how the card was running stable at 2130 in AB but there was definitely micro stutter that was not apparent at 2115.
     
    I did fairly thorough testing too, Classified Tool, clean OS Installs, DDU, PX1 clean outs everything I could think of.
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    Re: 2080ti Kingpin Stays at 2130 2019/05/06 12:23:36 (permalink)
    Xero717
    bcavnaugh
     
    What did it Overclock at?



    I managed to get through Timespy once at 2145 with Classified Tool settings, but other than that 2130. Stability in games was 2115.  2130 would last for a while, but then it would eventually have a soft crash.  If it hit 2160 during anything it was insta crash.  It was really depressing having all that power and being so limited by the silicon.
     
    Another thing I noticed was even at 2115 performance degradation seemed pretty evident over time, like the card was simply being kept up by the over-engineered PCB.  One example I can think of was how the card was running stable at 2130 in AB but there was definitely micro stutter that was not apparent at 2115.
     
    I did fairly thorough testing too, Classified Tool, clean OS Installs, DDU, PX1 clean outs everything I could think of.

    With my Card only Boosting to 2040MHz then should I also return my Card?

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    #43
    Xero717
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    Re: 2080ti Kingpin Stays at 2130 2019/05/06 12:27:12 (permalink)
    bcavnaugh
    With my Card only Boosting to 2040MHz then should I also return my Card?



    Doesn't yours overclock to 2175 in benches?  I just gave my boost as a point of reference, I'm not sure if anyone here knows if it will always correlate with a certain max overclock.
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    Re: 2080ti Kingpin Stays at 2130 2019/05/06 12:30:26 (permalink)
    Xero717
    bcavnaugh
    With my Card only Boosting to 2040MHz then should I also return my Card?

    Doesn't yours overclock to 2175 in benches?  I just gave my boost as a point of reference, I'm not sure if anyone here knows if it will always correlate with a certain max overclock.

    Yes, Mostly 2160 MHz. but you got me thinking.
     
    Like with my FTW3 one Boost at 1920 MHz and the other at 2070MHz.
    post edited by bcavnaugh - 2019/05/06 13:07:28

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    #45
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    Re: 2080ti Kingpin Stays at 2130 2019/05/06 13:12:42 (permalink)
    bcavnaugh
     
    Yes, Mostly 2160 MHz. but you got me thinking.

     
    I think you received one of the better binned cards.  If mine held clocks higher than my FTW3, I wouldn't have returned it.
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    AHowes
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    Re: 2080ti Kingpin Stays at 2130 2019/05/06 13:15:59 (permalink)
    Xero717
    bcavnaugh
     
    What did it Overclock at?



    I managed to get through Timespy once at 2145 with Classified Tool settings, but other than that 2130. Stability in games was 2115.  2130 would last for a while, but then it would eventually have a soft crash.  If it hit 2160 during anything it was insta crash.  It was really depressing having all that power and being so limited by the silicon.
     
    Another thing I noticed was even at 2115 performance degradation seemed pretty evident over time, like the card was simply being kept up by the over-engineered PCB.  One example I can think of was how the card was running stable at 2130 in AB but there was definitely micro stutter that was not apparent at 2115.
     
    I did fairly thorough testing too, Classified Tool, clean OS Installs, DDU, PX1 clean outs everything I could think of.


    Sounds like super low voltage. Which was the first thing I noticed from mine.. also a bench would get real flaky with real low voltage.

    What settings did you try in the CT?

    Did you ever use a dmm to probe the actual GPU voltage? Done that for stock settings?

    Loadline 0 or 1 would pretty much get the idle voltage to what you set in the CT tool but it will drop on load. Hopefully you didnt try like LL 10.

    I've found too low of a voltage can seriously kill performance. Close to 1000 points I've observed.

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    Re: 2080ti Kingpin Stays at 2130 2019/05/06 13:17:19 (permalink)
    LL 10 is the Default.

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    #48
    AHowes
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    Re: 2080ti Kingpin Stays at 2130 2019/05/06 13:20:10 (permalink)
    Xero717
    I decided to return my card rather than ditch it off on eBay.  If the person who received it was upset with the low overclock it could be a major hassle and cost ultimately more than the restock.  I feel kinda bad for the person who'll buy it as b-stock to be honest...
     
    If I learned anything from this, I'll stick to buying my GPUs from a retailer, unless I really feel lucky when the next KPE comes out.
     
    Just for reference, my card boosted to 2050 stock.


    Anorher member attempted to return the card due to low boost clock over his other card and evga refused.

    So good luck!

    You have 15 days to submit an RMA request and have to be approved to get a return. They will also try to charge you 15% restocking fee and return shipping.

    No idea what the 15 day return window is for when you cant just return the card unless its defective..

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    AHowes
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    Re: 2080ti Kingpin Stays at 2130 2019/05/06 13:23:04 (permalink)
    bcavnaugh
    LL 10 is the Default.


    Wish I had my notes in front of me to quote the beautiful low voltages seen using that at first.

    Be nice is a few members would quote them to compare cause at first and really still I feel somethings up as it's real off.

    Also would love to know what the ftw3 is running on idle and load cause I'm guessing they run hot on voltage as to why it clocked so well.. cause so far with the kingpin voltage is king for me.

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    Re: 2080ti Kingpin Stays at 2130 2019/05/06 13:28:34 (permalink)
    Sorry not following.

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    Re: 2080ti Kingpin Stays at 2130 2019/05/06 13:34:48 (permalink)
    AHowes

    Sounds like super low voltage. Which was the first thing I noticed from mine.. also a bench would get real flaky with real low voltage.

    What settings did you try in the CT?

    Did you ever use a dmm to probe the actual GPU voltage? Done that for stock settings?

    Loadline 0 or 1 would pretty much get the idle voltage to what you set in the CT tool but it will drop on load. Hopefully you didnt try like LL 10.

    I've found too low of a voltage can seriously kill performance. Close to 1000 points I've observed.



     
    1) No
     
    2) I tried several different LLC settings, and voltage as high as 1.15 in CT.  At that point it was just adding a bunch of heat...  My card did not scale well with voltage at all, but I also wasn't running LN2.
     
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    Re: 2080ti Kingpin Stays at 2130 2019/05/06 13:37:45 (permalink)
    AHowes
    Anorher member attempted to return the card due to low boost clock over his other card and evga refused.

    So good luck!

    You have 15 days to submit an RMA request and have to be approved to get a return. They will also try to charge you 15% restocking fee and return shipping.

    No idea what the 15 day return window is for when you cant just return the card unless its defective..



    They let me return it, I just have to eat the restocking fee, RMA was approved.  I have a feeling he may have tried after the 14 days from receiving it, which they would deny it then.
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    Re: 2080ti Kingpin Stays at 2130 2019/05/06 13:47:03 (permalink)
    Sad thread. My card auto boosts to 2050 and I thought that was closer to the bottom of the bin, as I am pretty sure some peoples boost at 2055 and 2070.

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    Re: 2080ti Kingpin Stays at 2130 2019/05/06 13:54:41 (permalink)
    Zeddivile
    Sad thread. My card auto boosts to 2050 and I thought that was closer to the bottom of the bin, as I am pretty sure some peoples boost at 2055 and 2070.

    Some did but I think they were talking about their FTW3 Cards.

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    Re: 2080ti Kingpin Stays at 2130 2019/05/06 13:56:26 (permalink)
    Xero717
    AHowes
    Anorher member attempted to return the card due to low boost clock over his other card and evga refused.

    So good luck!

    You have 15 days to submit an RMA request and have to be approved to get a return. They will also try to charge you 15% restocking fee and return shipping.

    No idea what the 15 day return window is for when you cant just return the card unless its defective..



    They let me return it, I just have to eat the restocking fee, RMA was approved.  I have a feeling he may have tried after the 14 days from receiving it, which they would deny it then.




    Yes mine was out of the 14 day for a return/refund but with mine it wasn't just the low boost which i could have lived with,  mine it was the issue of the boost clock changing all the time. In SLI with one card maintaining its boost clock all the time and not changing and the other card always changing the boost clock from 2010 to 1975 to 2000 for some reason it was just impossible to stay stable. I called EVGA and after describing better what was going on they as well agreed to do a replacement RMA for me which is what i wanted originally not a return/refund.
    post edited by dwexpress - 2019/05/06 14:00:19




    #56
    bcavnaugh
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    Re: 2080ti Kingpin Stays at 2130 2019/05/06 14:01:22 (permalink)
    Best of luck dwexpress on your new card.
     
    post edited by bcavnaugh - 2019/05/06 15:02:34

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    #57
    Cool GTX
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    Re: 2080ti Kingpin Stays at 2130 2019/05/06 14:37:31 (permalink)
    dwexpress
     
    Yes mine was out of the 14 day for a return/refund but with mine it wasn't just the low boost which i could have lived with,  mine it was the issue of the boost clock changing all the time. In SLI with one card maintaining its boost clock all the time and not changing and the other card always changing the boost clock from 2010 to 1975 to 2000 for some reason it was just impossible to stay stable. I called EVGA and after describing better what was going on they as well agreed to do a replacement RMA for me which is what i wanted originally not a return/refund.




     
    If you reverse the GPU order / place the bottom Card in the Top PCIe Slot does it still change Boost Clock "all the time" ?
     
    Does it also do this when it is the Only GPU in your MB ?

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    #58
    sparetimepc
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    Re: 2080ti Kingpin Stays at 2130 2019/05/06 14:38:44 (permalink)
    Cool GTX
    dwexpress
     
    Yes mine was out of the 14 day for a return/refund but with mine it wasn't just the low boost which i could have lived with,  mine it was the issue of the boost clock changing all the time. In SLI with one card maintaining its boost clock all the time and not changing and the other card always changing the boost clock from 2010 to 1975 to 2000 for some reason it was just impossible to stay stable. I called EVGA and after describing better what was going on they as well agreed to do a replacement RMA for me which is what i wanted originally not a return/refund.




     
    If you reverse the GPU order / place the bottom Card in the Top PCIe Slot does it still change Boost Clock "all the time" ?
     
    Does it also do this when it is the Only GPU in your MB ?




    Not in SLI now when doing this, testing individually. But when in SLI the problem followed the card, didn't matter which slot.




    #59
    Cool GTX
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    Re: 2080ti Kingpin Stays at 2130 2019/05/06 14:55:47 (permalink)
    I would Check/ change the TIM the GPU

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    #60
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