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2080 ti display issues

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xFeaRsD
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2019/05/17 08:57:16 (permalink)
Hello all. Sorry if I'm posting this in the wrong spot. This is my first post and seemed like the right place to ask this.

So I built my first computer. Plugged everything in. Did a custom hard tubing loop. Booted it up for the first time and everything seems to be working except my EVGA 2080 ti FTW3 with the EVGA waterblock attached.

I can't tell if it's getting power at all. It has x2 8 pin connectors that I have plugged in with 2 separate cables into my corsair 1250 watt. My MSI Godlike z390 also has a 6 pin connector near the first pcie slot that I have connected. My GPU is vertically mounted and I'm using a pcie extension/ expansion cable from thermaltake.

My monitor wont come in the mail until Monday so I tried booting it up for the first time via a hdmi into my 4k tv. When I turn on my TV, it says theres a signal coming from that specific hdmi port but when I go to that channel, it says there is nothing.

I can't tell if the GPU is actually running but my TV seems to be getting some sort of signal from it and my GPU has a RGB header that I have my CPU waterblock plugged into, that is lighting it up. I really can't figure out what the problem is. Any clues?
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    xFeaRsD
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    Re: 2080 ti display issues 2019/05/17 09:20:16 (permalink)
    This site won't let me upload pictures on the setup.
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    AHowes
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    Re: 2080 ti display issues 2019/05/17 09:27:07 (permalink)
    Might be a handshake issue with the 4k TV or what it prob really is that the pc is sitting at the bios screen and that screen res the TV cant use.

    Do you have any other older hdmi tv? Like a 1080 tv?

    Either way turn the system off and make sure the TV is on first.

    Are you connecting threw a stereo reciever? That might be messing up the hand shake as well.

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    AHowes
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    Re: 2080 ti display issues 2019/05/17 09:29:56 (permalink)
    xFeaRsD
    This site won't let me upload pictures on the setup.


    Your new.. so you'll need to use a third party site to host the pics and just add the links but put a space somewhere in the link.

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    xFeaRsD
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    Re: 2080 ti display issues 2019/05/17 10:29:20 (permalink)
    http://imgur.com /tfhYTBE
    /pXZH87f
    /DIZVrF2
    /qPXQqWq
    /uv3Hwea
    /bPiH8VS
     
    https://i.imgur.com/tfhYTBE.jpg

     
    https://i.imgur.com/pXZH87f.jpg
    https://i.imgur.com/DIZVrF2.jpg
    https://i.imgur.com/qPXQqWq.jpg
    https://i.imgur.com/uv3Hwea.jpg

    https://i.imgur.com/bPiH8VS.jpg
     

     
     
    edit Cool GTX fix links & embed image
     
    post edited by Cool GTX - 2019/05/17 10:38:01
    #5
    Cool GTX
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    Re: 2080 ti display issues 2019/05/17 10:35:52 (permalink)

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    Nazarus
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    Re: 2080 ti display issues 2019/05/17 10:39:40 (permalink)
    First step with troubleshooting a black screen is the q-code on the motherboard.  When its running, what code do you see on the motherboard?  It's likely starting there.
     
    Your first image is showing 3(rigid tubing)?

    30 - Reserved for ASL (see ASL Status Codes section below)
    31 - Memory Installed
    32 - CPU post-memory initialization is started
    33 - CPU post-memory initialization. Cache initialization
    34 - CPU post-memory initialization. Application Processor(s) (AP) initialization
    35 - CPU post-memory initialization. Boot Strap Processor (BSP) selection
    36 - CPU post-memory initialization. System Management Mode (SMM) initialization
    37 - Post-Memory System Agent initialization is started
    38 - Post-Memory System Agent initialization (System Agent module specific)
    39 - Post-Memory System Agent initialization (System Agent module specific)
    3A - Post-Memory System Agent initialization (System Agent module specific)
    3B - Post-Memory PCH initialization is started
    3C - Post-Memory PCH initialization (PCH module specific)
    3D - Post-Memory PCH initialization (PCH module specific)
    3E - Post-Memory PCH initialization (PCH module specific)
    3F - OEM post memory initialization codes
     
    post edited by Nazarus - 2019/05/17 10:42:45

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    Cool GTX
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    Re: 2080 ti display issues 2019/05/17 10:47:09 (permalink)
    xFeaRsD

    So I built my first computer. Plugged everything in. Did a custom hard tubing loop. Booted it up for the first time and everything seems to be working except my EVGA 2080 ti FTW3 with the EVGA waterblock attached.

    I can't tell if it's getting power at all. It has x2 8 pin connectors that I have plugged in with 2 separate cables into my corsair 1250 watt. My MSI Godlike z390 also has a 6 pin connector near the first pcie slot that I have connected. My GPU is vertically mounted and I'm using a pcie extension/ expansion cable from thermaltake.



     
    Welcome to the EVGA Forums
     
    Nice looking Rig and Great First Build
    Is your Riser cable fully seated & locked in the Top PCIe slot (closest full slot to the CPU) & GPU ? --> Unplug you PC First .. MB has Power All the Time
     
    I cannot tell in your photo - if Riser PCIe cable - is in all the way , Level & Locked into the MB - in your photo
     
    If you MB has switches to turn PCIe slots Off/On ---> cycle the switch ---> check your manual for details
     
    You would not be the First person to get a bad Riser cable

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    Sajin
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    Re: 2080 ti display issues 2019/05/17 10:51:03 (permalink)
    Could be a bad hdmi cable. I would also try plugging the gpu directly into the motherboard.
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    AHowes
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    Re: 2080 ti display issues 2019/05/17 10:58:50 (permalink)
    Looking at the pic the gpu copper block leds are not lit? Did you connect the led cable from the block to the card? When I first powered my system the card blocks led was lit.

    I even had the GPU bracket grounding out on the card as it was installed upside down and the card light was still lit.. I just didnt get any pic from the card. Had to remove the block to discover the issue.

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    Re: 2080 ti display issues 2019/05/17 11:16:26 (permalink)
    Good call AHowes.  GPU should be a light bulb right now for sure.  Could be as mentioned.  A bad riser cable.

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    xFeaRsD
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    Re: 2080 ti display issues 2019/05/17 12:11:40 (permalink)
    Sorry for the late reply. Was running errands. I'll try to reply to all questions.

    I plugged the hdmi into an older 1080 TV. Still nothing.
    I'll check that starter thread.

    The q-code switches between 32 "CPU post-memory initialization is started" and 33 "CPU post-memory initialization. Cache initialization."

    I'll double check that the riser cable is fully inserted on both ends. It is in the first slot though. I'll check manual regarding pcie switches.

    Could possibly be a bad hdmi cable but doubt it because I've used it recently. My last resort will be flushing the system, removing the tubing and connecting the GPU directly to the MB.

    I noticed the GPU waterblock wasn't lit up but I definitely connected it because it was a headache to do with that short cord they give you. Had to have my fiancee hold the block while I plugged it in.

    I just think its strange that the GPU is powering my CPU waterblock through the RGB 12v header but not powered itself.
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    Cool GTX
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    Re: 2080 ti display issues 2019/05/17 12:22:13 (permalink)
    xFeaRsD
    Sorry for the late reply. Was running errands. I'll try to reply to all questions.

    I plugged the hdmi into an older 1080 TV. Still nothing.
    I'll check that starter thread.

    The q-code switches between 32 "CPU post-memory initialization is started" and 33 "CPU post-memory initialization. Cache initialization."

    I'll double check that the riser cable is fully inserted on both ends. It is in the first slot though. I'll check manual regarding pcie switches.

    Could possibly be a bad hdmi cable but doubt it because I've used it recently. My last resort will be flushing the system, removing the tubing and connecting the GPU directly to the MB.

    I noticed the GPU waterblock wasn't lit up but I definitely connected it because it was a headache to do with that short cord they give you. Had to have my fiancee hold the block while I plugged it in.

    I just think its strange that the GPU is powering my CPU waterblock through the RGB 12v header but not powered itself.



    GPU gets power from PCIe slot & cables
     
    Simple test as you have hardline tubing - what happens if you unplug the RGB to your CPU
     
    You could have accidentally reversed the plugs on the GPU - that would stop the RGB - it is polarity sensitive
     
    see post:   https://forums.evga.com/FindPost/2954473
     
    long term put something under your Case feet to raise it up away from the carpet

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    Nazarus
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    Re: 2080 ti display issues 2019/05/17 12:39:27 (permalink)
    I don't think that it stopping at q-code 32 and 33 is a good thing.  Can anyone verify?

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    AHowes
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    Re: 2080 ti display issues 2019/05/17 12:48:31 (permalink)
    Un plug the pcie riser cable from the card and hook the hdmi cable to the motherboard and power up again to see what happens.

    If she posts then you know it's not the system and either the GPU or the pcie riser cable.

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    Sajin
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    Re: 2080 ti display issues 2019/05/17 12:58:06 (permalink)
    Nazarus
    I don't think that it stopping at q-code 32 and 33 is a good thing.  Can anyone verify?


    Yep, not good.
     
    AHowes
    Un plug the pcie riser cable from the card and hook the hdmi cable to the motherboard and power up again to see what happens.

    If she posts then you know it's not the system and either the GPU or the pcie riser cable.

    Not possible.
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    AHowes
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    Re: 2080 ti display issues 2019/05/17 13:02:20 (permalink)
    Sajin
    Nazarus
    I don't think that it stopping at q-code 32 and 33 is a good thing.  Can anyone verify?


    Yep, not good.
     
    AHowes
    Un plug the pcie riser cable from the card and hook the hdmi cable to the motherboard and power up again to see what happens.

    If she posts then you know it's not the system and either the GPU or the pcie riser cable.

    Not possible.


    Why not possible? He cant connect the GPU and run with the internal GPU on the 8700k?

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    Sajin
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    Re: 2080 ti display issues 2019/05/17 13:03:07 (permalink)
    AHowes
    Sajin
    Nazarus
    I don't think that it stopping at q-code 32 and 33 is a good thing.  Can anyone verify?


    Yep, not good.
     
    AHowes
    Un plug the pcie riser cable from the card and hook the hdmi cable to the motherboard and power up again to see what happens.

    If she posts then you know it's not the system and either the GPU or the pcie riser cable.

    Not possible.


    Why not possible? He cant connect the GPU and run with the internal GPU on the 8700k?

    The motherboard doesn't have an hdmi port on the rear i/o.
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    xFeaRsD
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    Re: 2080 ti display issues 2019/05/17 13:04:10 (permalink)
    Tried a few things. Powered down and unplugged power. Took out riser cable on both ends and reinstalled to make sure they were properly inserted. Also toggled pcie switches.

    Powered back on. Still the same problem. I feel like it has t ok be something so simple I'm overlooking but can't figure it out. A little frustrating but will continue to try anything suggested.

    Also, my MB doesn't have an HDMI port. Only my GPU. It has a USB 3.1 Gen2 Type-C and my TV has one too but I don't own that cable. Might have to run to the store.
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    Nazarus
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    Re: 2080 ti display issues 2019/05/17 13:09:40 (permalink)
    32 CPU post-memory initialization is started
    33 CPU post-memory initialization. Cache initialization
     
    I'm not sure what is standard for the motherboard to settle down at, but I don't think it's made it to the HDD yet.
     
    My Gigabyte stops at A0 which is for hard drive initialization
    My Asus stops at 40 which is waking up from suspended state (sleep)
     
    32-33 just don't sound like running numbers.

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    bcavnaugh
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    Re: 2080 ti display issues 2019/05/17 13:13:57 (permalink)
    @xFeaRsD You may also want to put the 2 Screws in.
    Mostly to Provide Good Grounding and Mounting between the GPU and Connector.

    post edited by bcavnaugh - 2019/05/17 13:17:39

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    AHowes
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    Re: 2080 ti display issues 2019/05/17 13:15:19 (permalink)
    Man that's gona suck to tear the water lines apart to check the GPU. Though.. if you do you could try installing the card straight to the mb with the block on with no water lines connected to just see if she posts.. should be fine for a min with no load on it.

    Then atleast if it gets to that point you'll know if its the riser cable or possibly something wrong with the GPU block mounting.

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    xFeaRsD
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    Re: 2080 ti display issues 2019/05/17 13:22:11 (permalink)
    Yeah running out of options here. So everyone pretty much agree it's time to drain the loop and insert directly into the first pcie slot?

    Will it be damaged with the waterblock still attached and no coolant running though it?
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    AHowes
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    Re: 2080 ti display issues 2019/05/17 13:23:23 (permalink)
    Should be fine for a bios post test. No load on the GPU and the block will act like a large heatsink.

    Some people do thet test before installing the water lines with their GPU and cpus.

    The post test.

    I did it recently with my new 9900k.. just the CPU block to test that it was good and making proper contact with the cpu pins in the socket as I run it direct die with no heat spreader.

    Was scared as it was the first time doing it haha. Temps were low though and kept it on for a few mins while I went threw the bios to make sure the m.2 drives were seen as well.. as I would not be able to remove the GPU out of the way to get to them if their was a problem.
    post edited by AHowes - 2019/05/17 13:28:15

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    Nazarus
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    Re: 2080 ti display issues 2019/05/17 13:23:35 (permalink)
    I did a quick verify by not connecting the additional power to the video card.  You should instantly see the card light up on power on.  If it doesn't there is other issues.

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    Re: 2080 ti display issues 2019/05/17 13:27:58 (permalink)
    What other issues do you think it might be? Because literally every single thing in my PC is working except the GPU.

    I should also add, my MB has LED indicators for certain components if not detected. It will light up if the CPU, RAM or GPU aren't detected. It's not lighting up at all which leads me to believe that it knows it's there.
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    bcavnaugh
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    Re: 2080 ti display issues 2019/05/17 13:38:18 (permalink)
    Easer to just Remove the Power Cables from the Graphics Card.
    You should then get a Popup telling you to connect the Power to your Graphics Card if it sees the PCIe GPU.
    That is if your Bios can even see the GPU.
    What is shown here?

     
    Also Unplug the RGB Cable you connected to the Graphics Card.
    "my GPU has a RGB header that I have my CPU waterblock plugged into, that is lighting it up"

    post edited by bcavnaugh - 2019/05/17 13:56:40

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    Cool GTX
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    Re: 2080 ti display issues 2019/05/17 13:50:27 (permalink)
    Use / Borrow a different / Older ---> Air cooled GPU and connect it with you Rise Cable  - See if it Works
     
     
    borrow a monitor or wait till Monday
     
    I like bcavnaugh's - creative idea - remove power lines & Check
     
    I would not test "dry" -- as the others have mentioned --- BIOS Only & Do Not load Windows
     
    Even having some water in the block would increase your safety margin - if you have some spare tube & fittings
     
     

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    Sajin
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    Re: 2080 ti display issues 2019/05/17 13:56:15 (permalink)
    xFeaRsD
    Yeah running out of options here. So everyone pretty much agree it's time to drain the loop and insert directly into the first pcie slot?

    Will it be damaged with the waterblock still attached and no coolant running though it?

    You're gonna have to drain the loop either way. I'm thinking there is something wrong with the cpu at this point as it's getting stuck on post code 32/33.
    #29
    xFeaRsD
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    Re: 2080 ti display issues 2019/05/17 14:24:26 (permalink)
    Removed the RGB from the CPU. Also took out both 8 pins from the GPU.

    When I booted it up, the red light blinked a couple of times where the the GPU light is on the MB but turned off after about 20 seconds. There are 2 right lights now on my GPU at the 8 pin sockets.
    #30
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