Leoneedees
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Re: 1080ti ftw3 shipping date
2017/05/01 19:54:24
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ImAyakIRL since theyre shipping in order, what was the latest preorder to be shipped today. we can get an idea of where theyre at :p
10:14 seems to roughly be the last consistent time to be shipped out. But take that with a grain of salt because I've seen some with 10:13 order times and haven't shipped yet.
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NexusSix
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Re: 1080ti ftw3 shipping date
2017/05/01 19:59:41
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3/28/2017 1:14 PM EST confirmation email received. Order Date: 2017/03/28 10:13:53 I still do not have a shipping confirmation or tracking number. Not holding my breath, also not exactly happy.
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sailorman50
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Re: 1080ti ftw3 shipping date
2017/05/01 20:26:36
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- Order Date: 3/29/2017 5:47:13 PM
- Order Status: Pre-Ordered
- Estimated Shipping Date: 5/8/2017
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Hypnotized_Mind
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Re: 1080ti ftw3 shipping date
2017/05/01 20:49:35
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US Pre-ordered 3/28/2017 10:19:09 AM PST Still notta word. It was bad enough having to wait this long while seeing other competitors' 1080 Ti's releasing throughout the last month, but now when it finally comes time to ship this happens? This isn't the first time I've ordered from EVGA, but it is the first time I've pre-ordered and definitely the last time I pre-order.
Intel® Core™ i5-6600K @ 4.4 GHz | Z170X-Gaming 7 | EVGA GTX 1080 Ti FTW3 | 16 GB 2400 MHz DDR4 | 240 GB SanDisk SSD | 2 TB WD HDD | EVGA SuperNOVA G2 650W
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Alex Hinestrosa
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Re: 1080ti ftw3 shipping date
2017/05/01 20:55:37
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- Order Date: 3/28/2017 10:22:03 AM
- Order Status: Pre-Ordered
- Estimated Shipping Date: 5/1/2017
Your order has not shipped
Its almost midnight EST right now.
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Ab1987
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Re: 1080ti ftw3 shipping date
2017/05/01 21:15:50
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From what evga told me on the phone today about shipping it may not ship the same day as the release date stated it can ship any day within the week
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Johnny3D
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Re: 1080ti ftw3 shipping date
2017/05/01 21:17:13
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Alex Hinestrosa
- Order Date: 3/28/2017 10:22:03 AM
- Order Status: Pre-Ordered
- Estimated Shipping Date: 5/1/2017
Your order has not shipped Its almost midnight EST right now.
I was told by customer support at about 4pm PST that if we did not have our card charged by then that we wouldn't be processed today. From what I understand their office is open until 6pm PST, but they stopped processing additional pre-orders about 2 hours prior to close. The first note today from anyone on the forums that I could find was a card charged and status changed at 12pm PST. So... if that is accurate it looks like they only spent 4 hours processing pre-orders before they cut off processing any new ones. Of course that's only going by what information I can find here on the forums and from having chatted with customer support. I would hope that they spent more than 4 hours working on processing orders on the estimated ship date, but that's what it looks like from what I can see.
10G-P5-3895-KR 9/22/2020 11:05:30 PM PT No
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Capt_Caveman
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Re: 1080ti ftw3 shipping date
2017/05/01 21:29:37
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Johnny3D I was told by customer support at about 4pm PST that if we did not have our card charged by then that we wouldn't be processed today. From what I understand their office is open until 6pm PST, but they stopped processing additional pre-orders about 2 hours prior to close. The first note today from anyone on the forums that I could find was a card charged and status changed at 12pm PST. So... if that is accurate it looks like they only spent 4 hours processing pre-orders before they cut off processing any new ones. Of course that's only going by what information I can find here on the forums and from having chatted with customer support. I would hope that they spent more than 4 hours working on processing orders on the estimated ship date, but that's what it looks like from what I can see.
Like I said in your other thread, it's just a couple of guys doing order fulfillment and it's just a part-time thing. EVGA doesn't do enough volume to hire dedicated people and they're too cheap to outsource order/order fulfillment so they just provide a mediocre service and don't really care about the customer.
AMD 5900XEVGA 3080 FTW3AsRock X570 Taichi / Noctua NH-U14SG.Skill TridentZ Neo 32gb(16x2) 3600mhz CL16Seagate Firecuda 520 2TB NVMe / Samsung 960 EVO 1TB NVMeCorsair Crystal 570X CaseEVGA G3 850wSoundblaster AE-5Alienware AW3418DW and LG 27GP850-B
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sailorman50
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Re: 1080ti ftw3 shipping date
2017/05/01 21:46:56
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To bad we don't know the exact number of pre orders were made on the 28th and the 29th. if we knew that and adding in the math that it was worked on for only 4 hours a day and how many got shipped, I am sure everyone would know approx. when they were going to have there cards shipped lol. If we had the numbers for the math lol?? but I am sure only evga will know those numbers ....
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Johnny3D
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Re: 1080ti ftw3 shipping date
2017/05/01 21:55:49
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Capt_Caveman ...and don't really care about the customer.
I don't think I agree with that particular sentiment. I do wish they had better logistics and order fulfillment going on with something like this though. I made the switch to EVGA video cards when XFX switched to only selling AMD based cards. EVGA's cards have served me very well. I have an EVGA 285 GTX that is still working flawlessly in one of my machines to this day. Since then I've bought many EVGA cards and the quality and reliability definitely gives me the impression that they care about their customers and want to provide us with quality hardware. Besides my own machines and the cards I've personally bought, many of my friends have come to me for advice about computer equipment and when the question of which video card to buy comes up, I inevitably direct them to buy an EVGA. While their excellence in build quality has earned them a solid reputation with me, this pre-order experience has left me questioning whether or not I'll pre-order a card through EVGA in the future. I'm certainly sticking this out for this one and have no plans of canceling this pre-order. I just wish they had handled communication and managed expectations better. EVGA_JacobF did pop into the thread I started and did communicate with us a little bit of information and I definitely appreciated that. That was good... but as I said, the overall experience so far has lead to a bit of trepidation on my part going forward in the future as far as pre-ordering cards directly from EVGA goes. I also don't understand why they seem so far behind other manufacturers in releasing their premier 1080 Ti cards. That confuses me a lot. Seems like the ball was dropped somewhere on that front. I'll still be advising my friends to choose EVGA cards, but I will likely only be recommending they buy cards that are available in-stock from hardware websites that I trust. TLDR: I think they care about their customers, I am just disappointed in how this pre-order deployment was handled.
10G-P5-3895-KR 9/22/2020 11:05:30 PM PT No
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ThatOneRoadie
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Re: 1080ti ftw3 shipping date
2017/05/01 23:21:12
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Leoneedees
ImAyakIRL since theyre shipping in order, what was the latest preorder to be shipped today. we can get an idea of where theyre at :p
10:14 seems to roughly be the last consistent time to be shipped out. But take that with a grain of salt because I've seen some with 10:13 order times and haven't shipped yet.
I'm one of them; - Order Date: 3/28/2017 10:13:53 AM
- Order Status: Pre-Ordered
Your order has not shipped
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DrTim
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Re: 1080ti ftw3 shipping date
2017/05/01 23:26:06
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For those interested about release dates for outside of US. I sent a question to CS: Hi,I ordered a 1080Ti FTW3 on the day it was available for pre order (28/03/2017) from the AU EVGA site.My question is when will this item be shipped, and will there be any additional costs (the cost price stated $799 USD) once the item has been put through and processed for shipping?I have been seeing that some of the pre order sales for US customers have been sent/payments processed, and I have not heard anything regarding the status of AU customers, and when we can expect payments put through and shipments sent out.Any assistance you could provide on this matter would be greatly appreciated.Kind RegardsTim Their response: Hello,Unfortunately we have no ETA or news on this at this time. Please stay tuned to the web site for the most up to date news and information on this. We sincerely apologize for any inconvenience this matter has caused. RegardsEVGA, So no news even officially...well that's great...
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wolfie81
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Re: 1080ti ftw3 shipping date
2017/05/01 23:51:58
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DrTim For those interested about release dates for outside of US. I sent a question to CS: Hi, I ordered a 1080Ti FTW3 on the day it was available for pre order (28/03/2017) from the AU EVGA site. My question is when will this item be shipped, and will there be any additional costs (the cost price stated $799 USD) once the item has been put through and processed for shipping? I have been seeing that some of the pre order sales for US customers have been sent/payments processed, and I have not heard anything regarding the status of AU customers, and when we can expect payments put through and shipments sent out. Any assistance you could provide on this matter would be greatly appreciated. Kind Regards Tim Their response: Hello, Unfortunately we have no ETA or news on this at this time. Please stay tuned to the web site for the most up to date news and information on this. We sincerely apologize for any inconvenience this matter has caused. Regards EVGA, So no news even officially...well that's great...
Personally I wouldn't put too much weight on anything from CS. They have no idea what they are doing. Its a generic fob off email. Much like my response. I am fuming at EVGA atm. Very poor service. How would their staff feel if the shoe was on the other foot and a company gave them pre orders and gave them zero further info on the product? 'Hello, Shipping of pre-orders has started, when any particular order will ship we are unable to say as it depends on stock availability and the time that your pre-order came through.We appreciate your patience and understanding. Regards, EVGA'
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TimStoll
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Re: 1080ti ftw3 shipping date
2017/05/02 00:38:31
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- Order Date: 3/28/2017 15:49:42
- Order Status: Pre-Ordered
Your order has not shipped Nothing from EU either...
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MrAmos123
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Re: 1080ti ftw3 shipping date
2017/05/02 00:48:14
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This is SLOWER ETA than Amazon, even if you pre-ordered. Response for the UK/EU: (it took them 4 days to respond, I sent that on 28th I received their message back today.) Dear Mr. Amos, While we are not able to give you a definitive shipping date for your order at this moment we do expect to ship it around 12 th of May.Please not that we will of course send the items out as soon as the first shipment of cards arrive in our EU warehouse.Don’t hesitate to contact us again, if you have any further concerns or questions. Kind Regards Von:  csemailEU@evga.com [mailto:csemailEU@evga.com] Gesendet: Freitag, 28. April 2017 11:20 An: Jan Wyroda Betreff: [Notice] :Definitive Shipping Date for UK/EU for 1080 Ti FTW3? - MGR FWD (Jan Wyroda) THEIR RESPONSE :: ^^ MY QUESTION :: VV From: "FName Amos" < amos@******.com> To: " supportEU@evga.com" < supportEU@evga.com>;" chrisb@evga.com" < chrisb@evga.com>;" sales@evga.com" < sales@evga.com> Subject:Definitive Shipping Date for UK/EU for 1080 Ti FTW3? Hi all, Sorry for messaging you all, however we (the community) have had no real clear-cut answer to this question for the UK. Can anyone please provide concrete time for the first pre-order EVGA GTX 1080 Ti FTW3's of shipping? I've not had any phone call from any EVGA representative confirming my pre-order, nor has the money been drawn from my PayPal account. It's nearing the 1st of May shipping estimation yet it seems like nothing is happening in Europe/UK. However, people on the forums in the US are saying that everything is being confirmed, their getting phoned the money is being taken out of their accounts and it's looking good for them. I pre-ordered the FTW3 on 28/03/2017 which makes me come under the first batch of pre-orders. Please see below forum thread I made today which no one seems to know either; https://forums.evga.com/UK-1080Ti-FTW3-Shipping-Update-Please-m2656123.aspxThere's a thread that was made a while ago, however the response was for the US, stating the 1st May. https://forums.evga.com/1080ti-ftw3-shipping-date-m2652883.aspx Note when I pre-ordered, everyone including myself had a banner stating "1st of May estimated shipping", I ordered from the EU store. Since then none of us have had any update and it's getting quite ridiculous. Can we please have better PR for EU/UK? And can I get a clear-cut update for when my order is going to be shipped? Thank you for your time, Amos.
post edited by MrAmos123 - 2017/05/02 01:05:33
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wolfie81
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Re: 1080ti ftw3 shipping date
2017/05/02 01:06:26
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Ill be cynical with that response. Thats a 'safe' answer, not necessarily the true answer. The reason I say that is EU, along with AU clearly state shipping around the 1st. Can EVGA care to explain why should we even bother ordering directly, when it appears to be the same date as your resellers? Ive had enough experience with corporations and CS. The responses vary because they are often also out of the loop. You may get it before the 12th, or well and truly after it. You've been mislead already, so remain cynical.
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MrAmos123
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Re: 1080ti ftw3 shipping date
2017/05/02 01:12:02
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wolfie81 Ill be cynical with that response. Thats a 'safe' answer, not necessarily the true answer. The reason I say that is EU, along with AU clearly state shipping around the 1st. Can EVGA care to explain why should we even bother ordering directly, when it appears to be the same date as your resellers? Ive had enough experience with corporations and CS. The responses vary because they are often also out of the loop. You may get it before the 12th, or well and truly after it. You've been mislead already, so remain cynical.
Yeah I don't doubt you, but as you say... What is the point ordering from EVGA when Scan.co.uk/Amazon are listing the same time. Also, my order status is just sitting in 'pre-ordered' I haven't had any confirmation/call nor has the money been taken. It's in the same state as it was back in 28/3/2017.
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Rasket
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Re: 1080ti ftw3 shipping date
2017/05/02 01:45:56
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Alright so despite saying 1st of May shipping, that's not happened for EU. Guess the "on track" doesn't apply to us?
I don't care that much to be honest but I can imagine the lack of communication is rubbing people up the wrong way. I could have had a Strix weeks ago.
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wolfie81
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Re: 1080ti ftw3 shipping date
2017/05/02 01:49:02
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Lack of communication and misleading is definitely making people upset. People might be more accepting if they weren't lied to from the beginning. Do not state 1st May to EU and AU customers on the website (which still states it so), and make preorders at the same time as US if you never intended on it being delivered around the same time as US.
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MrAmos123
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Re: 1080ti ftw3 shipping date
2017/05/02 01:49:37
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Rasket Alright so despite saying 1st of May shipping, that's not happened for EU. Guess the "on track" doesn't apply to us?
I don't care that much to be honest but I can imagine the lack of communication is rubbing people up the wrong way. I could have had a Strix weeks ago.
Communication is the real problem here. I would have been fine if they announced it beforehand. We're still in the dark... EVGA's communication is piss-poor.
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Pet0r
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Re: 1080ti ftw3 shipping date
2017/05/02 02:06:55
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Order just sitting in "not shipped" here as well in the UK. Pre-ordered in the UK at 10:10 on 28th... If it's May 12th I am going to question why I bothered pre-ordering if other retailers are getting it the same day.
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MrAmos123
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Re: 1080ti ftw3 shipping date
2017/05/02 02:12:28
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Pet0r Order just sitting in "not shipped" here as well in the UK. Pre-ordered in the UK at 10:10 on 28th... If it's May 12th I am going to question why I bothered pre-ordering if other retailers are getting it the same day.
How do you see that "Not shipped"? On my order page I see; Order Date: 3/28/2017 Shipping Method: Standard Order Status: Pre-Ordered Payment: PayPal Account
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Pet0r
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Re: 1080ti ftw3 shipping date
2017/05/02 02:17:10
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MrAmos123
Pet0r Order just sitting in "not shipped" here as well in the UK. Pre-ordered in the UK at 10:10 on 28th... If it's May 12th I am going to question why I bothered pre-ordering if other retailers are getting it the same day.
How do you see that "Not shipped"? On my order page I see; Order Date: 3/28/2017 Shipping Method: Standard Order Status: Pre-Ordered Payment: PayPal Account
I have that too but there's also some big text underneath my address - "Your order has not shipped"
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MrAmos123
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Re: 1080ti ftw3 shipping date
2017/05/02 02:21:22
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Pet0r
MrAmos123
Pet0r Order just sitting in "not shipped" here as well in the UK. Pre-ordered in the UK at 10:10 on 28th... If it's May 12th I am going to question why I bothered pre-ordering if other retailers are getting it the same day.
How do you see that "Not shipped"? On my order page I see; Order Date: 3/28/2017 Shipping Method: Standard Order Status: Pre-Ordered Payment: PayPal Account
I have that too but there's also some big text underneath my address - "Your order has not shipped"
Got you. I see it also. I hope our orders get confirmed today for EU/UK... Getting tired of this now. ;l
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Pet0r
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Re: 1080ti ftw3 shipping date
2017/05/02 02:23:02
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MrAmos123
Pet0r
MrAmos123
Pet0r Order just sitting in "not shipped" here as well in the UK. Pre-ordered in the UK at 10:10 on 28th... If it's May 12th I am going to question why I bothered pre-ordering if other retailers are getting it the same day.
How do you see that "Not shipped"? On my order page I see; Order Date: 3/28/2017 Shipping Method: Standard Order Status: Pre-Ordered Payment: PayPal Account
I have that too but there's also some big text underneath my address - "Your order has not shipped"
Got you. I see it also. I hope our orders get confirmed today for EU/UK... Getting tired of this now. ;l
Yeah to be honest I can forgive them not shipping yesterday, it was a holiday in the UK and some of Europe. I think some EU countries even have a holiday today. What is annoying though is seeing all the US preorders starting to get filled, ones made later than we made ours, while we sit here waiting, despite having the same estimated ship dates.
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MrAmos123
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Re: 1080ti ftw3 shipping date
2017/05/02 02:29:13
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Pet0r
MrAmos123
Pet0r
MrAmos123
Pet0r Order just sitting in "not shipped" here as well in the UK. Pre-ordered in the UK at 10:10 on 28th... If it's May 12th I am going to question why I bothered pre-ordering if other retailers are getting it the same day.
How do you see that "Not shipped"? On my order page I see; Order Date: 3/28/2017 Shipping Method: Standard Order Status: Pre-Ordered Payment: PayPal Account
I have that too but there's also some big text underneath my address - "Your order has not shipped"
Got you. I see it also. I hope our orders get confirmed today for EU/UK... Getting tired of this now. ;l
Yeah to be honest I can forgive them not shipping yesterday, it was a holiday in the UK and some of Europe. I think some EU countries even have a holiday today. What is annoying though is seeing all the US preorders starting to get filled, ones made later than we made ours, while we sit here waiting, despite having the same estimated ship dates.
This, exactly. And the fact that EVGA will not give us any update. Thankfully I only have to do this every 2 years. Haha for each Ti.
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Rasket
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Re: 1080ti ftw3 shipping date
2017/05/02 03:05:23
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So someone been told 12th of May for EU/UK? Pretty shocking - EVGA took our orders over a MONTH ago and on the day our orders are supposed to ship out they tell one person via email that its now going to be two weeks late. To think I bought this over a Strix because I hear EVGA has good customer service
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Simon Belmont
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Re: 1080ti ftw3 shipping date
2017/05/02 03:09:19
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Rasket Alright so despite saying 1st of May shipping, that's not happened for EU. Guess the "on track" doesn't apply to us?
I don't care that much to be honest but I can imagine the lack of communication is rubbing people up the wrong way. I could have had a Strix weeks ago.
Yup. I knew EU/UK would get shafted, We always do. 1080 was a complete fiasco, now 1080Ti. I'll tell you this will be the last time for me.
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Nervoize
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Re: 1080ti ftw3 shipping date
2017/05/02 04:47:54
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MrAmos123 This is SLOWER ETA than Amazon, even if you pre-ordered.
Response for the UK/EU: (it took them 4 days to respond, I sent that on 28th I received their message back today.) Dear Mr. Amos, While we are not able to give you a definitive shipping date for your order at this moment we do expect to ship it around 12th of May.Please not that we will of course send the items out as soon as the first shipment of cards arrive in our EU warehouse.Don’t hesitate to contact us again, if you have any further concerns or questions. Kind Regards Von:  [mailto:csemailEU@evga.com] Gesendet: Freitag, 28. April 2017 11:20 An: Jan Wyroda Betreff: [Notice] :Definitive Shipping Date for UK/EU for 1080 Ti FTW3? - MGR FWD (Jan Wyroda) THEIR RESPONSE :: ^^ MY QUESTION :: VV From: "FName Amos" <******.com> To: "" <>;"" <>;"" <> Subject:Definitive Shipping Date for UK/EU for 1080 Ti FTW3? Hi all, Sorry for messaging you all, however we (the community) have had no real clear-cut answer to this question for the UK. Can anyone please provide concrete time for the first pre-order EVGA GTX 1080 Ti FTW3's of shipping? I've not had any phone call from any EVGA representative confirming my pre-order, nor has the money been drawn from my PayPal account. It's nearing the 1st of May shipping estimation yet it seems like nothing is happening in Europe/UK. However, people on the forums in the US are saying that everything is being confirmed, their getting phoned the money is being taken out of their accounts and it's looking good for them. I pre-ordered the FTW3 on 28/03/2017 which makes me come under the first batch of pre-orders. Please see below forum thread I made today which no one seems to know either;
There's a thread that was made a while ago, however the response was for the US, stating the 1st May.
Note when I pre-ordered, everyone including myself had a banner stating "1st of May estimated shipping", I ordered from the EU store. Since then none of us have had any update and it's getting quite ridiculous. Can we please have better PR for EU/UK? And can I get a clear-cut update for when my order is going to be shipped? Thank you for your time, Amos.
When i was on the phone with the Europe support they've told me that everything is already in the warehopuses. The only thing they had/have to do is prepare everything to be shipped out this week.
Intel Core i7 7700k @5.1Ghz 1.376v - MSI Z270 Gaming Carbon PRO - 32GB DDR4 3200MHz Corsair Vengeance PRO RGB Corsair HX1000 - EVGA GTX 1080Ti FTW3 2000/5505 @ 1v
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MrAmos123
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Re: 1080ti ftw3 shipping date
2017/05/02 05:02:12
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Nervoize
MrAmos123 This is SLOWER ETA than Amazon, even if you pre-ordered.
Response for the UK/EU: (it took them 4 days to respond, I sent that on 28th I received their message back today.) Dear Mr. Amos, While we are not able to give you a definitive shipping date for your order at this moment we do expect to ship it around 12th of May.Please not that we will of course send the items out as soon as the first shipment of cards arrive in our EU warehouse.Don’t hesitate to contact us again, if you have any further concerns or questions. Kind Regards Von:  [mailto:csemailEU@evga.com] Gesendet: Freitag, 28. April 2017 11:20 An: Jan Wyroda Betreff: [Notice] :Definitive Shipping Date for UK/EU for 1080 Ti FTW3? - MGR FWD (Jan Wyroda) THEIR RESPONSE :: ^^ MY QUESTION :: VV From: "FName Amos" <******.com> To: "" <>;"" <>;"" <> Subject:Definitive Shipping Date for UK/EU for 1080 Ti FTW3? Hi all, Sorry for messaging you all, however we (the community) have had no real clear-cut answer to this question for the UK. Can anyone please provide concrete time for the first pre-order EVGA GTX 1080 Ti FTW3's of shipping? I've not had any phone call from any EVGA representative confirming my pre-order, nor has the money been drawn from my PayPal account. It's nearing the 1st of May shipping estimation yet it seems like nothing is happening in Europe/UK. However, people on the forums in the US are saying that everything is being confirmed, their getting phoned the money is being taken out of their accounts and it's looking good for them. I pre-ordered the FTW3 on 28/03/2017 which makes me come under the first batch of pre-orders. Please see below forum thread I made today which no one seems to know either; There's a thread that was made a while ago, however the response was for the US, stating the 1st May. Note when I pre-ordered, everyone including myself had a banner stating "1st of May estimated shipping", I ordered from the EU store. Since then none of us have had any update and it's getting quite ridiculous. Can we please have better PR for EU/UK? And can I get a clear-cut update for when my order is going to be shipped? Thank you for your time, Amos.
When i was on the phone with the Europe support they've told me that everything is already in the warehopuses. The only thing they had/have to do is prepare everything to be shipped out this week.
I hope you're right.
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