japemo

Scarlet-Tech

warrior10
Not all New Gpu's come with the 5 year warranty, but only 2 years. The 5 year Extended warranty, is there fore Whoever does a Step-up must get the Extended 5 year warranty, as it says that All step-up people must do, or they will only keep Looping in the Step-up circle til' either Evga sends an Email saying that they must get the 5 year Extended warranty to be able to do the Step-up, or it could get cancelled if you have been in the Step-up forever.

For anyone who doesn't know if they need to get the 5 year Extended warranty, they can go to their own Product page and it should tell them if they have bought the 5 year Extended warranty to be able to Step-up, which here in the United States is i believe $30.00. After that your Step-up will continue based on First come first serve bases of course. Also, if that didn't still answer your question, then the best next thing to do will to Call Evga.

Www.evga.com/support/stepup

If the card is registered within 14 days of purchase, the extended warranty is not required.

After 14 days, the extended warranty becomes a requirement.

Thanks @Scarlet-Tech
 
 
I'm from Spain, so I follow this link: http://eu.evga.com/support/stepup/
I have 3 years of warranty from EVGA. So before link said:
 
WHAT PRODUCTS QUALIFY FOR THE STEP-UP PROGRAM?
You can unlock the Step-Up option for any Limited Lifetime Warranty or 3 Year Warranty product as long as it meets the conditions listed below. Once the Step-Up option is unlocked, you will have 90 days from the original purchase date for your product to start the upgrade process through the EVGA website. Once the Step-up process is started you will receive a confirmation email.

• Register your 3 Year Warranty product purchased new from an authorized reseller within 14 days of your original purchase date.
  • If you should happen to miss your 14 day registration window on your 3 Year Warranty product then you may also purchase an extended warranty within 90 days of your original purchase date to enable the Step-Up option.
  • Don't worry, your Extended Warranty and Advanced RMA (EAR) purchases now transfers to your new Step-Up product!
• The EVGA Step-Up program is currently only available to residents of the United States, Canada, and EU Countries.

 
I quote me....
 

My EVGA 1080 SC was bought 7 Feb 2017, registered 16 Feb 2017 with invoice uploaded corrrectly "Invoice has been uploaded."

 
And in my products said:
Date Purchased: 2/7/2017
Date Registered: 2/16/2017 12:38:41 AM
 
Registered with only 9 days...
 
I received yesterday a answer from EVGA support: 
 

Hello,

Thank you for your email.

I can confirm you are in the Step-Up queue and your request will be processed as soon as possible.

If you have any further questions please contact us.

Regards,
EVGA

 
Now I need calm and be patience... :(
 
Regards!!!!

I got the extended for mine, i need the the 1080Ti to last a good while.

brampower

oneslow50
My trade in was just delivered to them 9 minutes ago!! So it will most likely be shipping out tomorrow if thats is true....  Now i just have to figure out if UPS delivers on Saturday with next day shipping if that's the case!  Best of luck to you on getting your card tomorrow! :D  /fingers crossed.

 
"On weekends, UPS works Saturdays but not Sundays. UPS delivers UPS Worldwide Express^®, UPS Next Day Air^® Early, UPS Next Day Air and UPS 2nd Day Air^®packages on Saturdays. Packages must be processed and labeled for Saturday Delivery. The shipper pays extra for Saturday Delivery."
 
I highly doubt EVGA pays extra for the Saturday delivery, so they will not be delivering your package on Saturday. 

It's the Costumer that always pays for back and forth shipping.

"EVGA Step-Up RMA Request - Step 5 of 5"

W00t!  I know what I'll be doing this weekend !!! Packing those puppies up and sending them out.  One question though, the email says " -Please send in all your accessories with your original product- excluding CD, Manual, T-Shirts, Posters or promotional games."
I don't recall any accessories except maybe the pwr extenders.  Mine is a Founders Edition if that helps.  Tks p33ps ... 

TRClark911
Successfully submitted step 1 = 03/10/2017 @ 1:42pm
Upload Invoice Step 2 = Done  on 2/20/2017
Submit Payment Step 3 = 03/20/2017
Ship original GPU to EVGA Step 4 = 03/20/2017 (received by EVGA 03/23/2017)
Stepped up GPU shipped to end user Step 5 =
 
So EVGA received my 1080 about 90 minutes ago... I don't expect the Ti to ship today... but given their "1-3 business days" per the step-up FAQ... what are the odds of it shipping tomorrow?
 
Are most shipped the next day?
 
Not stressing about it either way, mine is coming ground from CA to WA I'm just curious.

Every single person that has gotten theirs already and has posted on here and some other sites that I've read have had their step up card sent to them the next business day after EVGA had their card. So I'm pretty confident yours will too. Haven't seen a person post it took 2 or 3 days yet. Though, if they have any issues with the old card it could delay it another day I'm sure. Like not packaged correctly or you didn't put all the parts back on the air cooler if you had a block on it or the card won't work for some reason, etc. Barring anything like that, you will almost definitely have yours shipped tomorrow.

strato79

TRClark911
Successfully submitted step 1 = 03/10/2017 @ 1:42pm
Upload Invoice Step 2 = Done  on 2/20/2017
Submit Payment Step 3 = 03/20/2017
Ship original GPU to EVGA Step 4 = 03/20/2017 (received by EVGA 03/23/2017)
Stepped up GPU shipped to end user Step 5 =
 
So EVGA received my 1080 about 90 minutes ago... I don't expect the Ti to ship today... but given their "1-3 business days" per the step-up FAQ... what are the odds of it shipping tomorrow?
 
Are most shipped the next day?
 
Not stressing about it either way, mine is coming ground from CA to WA I'm just curious.

Every single person that has gotten theirs already and has posted on here and some other sites that I've read have had their step up card sent to them the next business day after EVGA had their card. So I'm pretty confident yours will too. Haven't seen a person post it took 2 or 3 days yet. Though, if they have any issues with the old card it could delay it another day I'm sure. Like not packaged correctly or you didn't put all the parts back on the air cooler if you had a block on it or the card won't work for some reason, etc. Barring anything like that, you will almost definitely have yours shipped tomorrow.

Cool... I should be good to go then.  I only had the 1080 SC card for a month and didn't modify it in any way because I knew I wouldn't have it long.  I took 3 inch foam padding from work and packed it well enough the UPS guy actually asked me if the box was empty.
 
Will post back on the shipping... hopefully tomorrow.

TRClark911
Successfully submitted step 1 = 03/10/2017 @ 1:42pm
Upload Invoice Step 2 = Done  on 2/20/2017
Submit Payment Step 3 = 03/20/2017
Ship original GPU to EVGA Step 4 = 03/20/2017 (received by EVGA 03/23/2017)
Stepped up GPU shipped to end user Step 5 =
 
So EVGA received my 1080 about 90 minutes ago... I don't expect the Ti to ship today... but given their "1-3 business days" per the step-up FAQ... what are the odds of it shipping tomorrow?
 
Are most shipped the next day?
 
Not stressing about it either way, mine is coming ground from CA to WA I'm just curious.

Mine took about two days days to ship out this time. They got my card on Monday ~11:00 according to UPS. They shipped last night and it's out on delivery. I'm about two hours from them in CA for reference. I'm sure they got a bunch of cards on Monday from people shipping them and the cards in transit over the weekend so probably had a backlog of cards to work through in my case. Best of luck, looking forward to getting mine in the machine tonight if the guys in the brown trucks do their part.

Can't wait to get my step up done!

They received my GPU early this morning but it still says "Pending" on received for me 

Successfully submitted step 1 = 03/10/2017 @ 1pm PST
Upload Invoice Step 2 = 03/10/2017 - Received Step 2 confirmation email 3/20/2017 at 9:35am PST
Submit Payment Step 3 = 03/20/2017 12:10pm PST
Ship original GPU to EVGA Step 4 = 03/20/2017 Around 2pm PST, Recieved 3/23/17
Stepped up GPU shipped to end user Step 5 = Pending

icebladexi
They received my GPU early this morning but it still says "Pending" on received for me 

 
Same here.  I read this earlier...
 

bloodhawk1989
Really doubt it, mine got there yesterday early morning around 9:30AM PST, they updated the status on the site 30 mins later. Im hoping the 1080 Ti ships out today, and ill have mine tomorrow. 
I hoping for same day processing yesterday, but from all the step up feedback i read over the last few days, they seem to be shipping them out the next day.

... hasn't happened to me though.  8 hours later still says "Pending" under received.

bloodhawk1989
Any idea by what time people start getting the shipping emails? The step 5 email said after 6PM, buts its the next day after EVGA received my card, and no updates yet. I think everyone's step up card was shipping out the following day after EVGA received their old one.

That seems to be the trend based on...
 

strato79

Every single person that has gotten theirs already and has posted on here and some other sites that I've read have had their step up card sent to them the next business day after EVGA had their card. So I'm pretty confident yours will too. Haven't seen a person post it took 2 or 3 days yet. Though, if they have any issues with the old card it could delay it another day I'm sure. Like not packaged correctly or you didn't put all the parts back on the air cooler if you had a block on it or the card won't work for some reason, etc. Barring anything like that, you will almost definitely have yours shipped tomorrow.

Or maybe you'll break the trend?
 

condemned5
mine arrived on a Friday, they shipped the 1080TI on Monday... (I'm supposed to get my 1080TI tomorrow)

Yeah everyone keeps saying it's next day after they receive it... and mine was received today so we'll see.  Shipping Friday is better than Monday but it's still coming ground either way so I'll be waiting 3 days for the truck to drive up I-5 from CA to WA.
 
 

TRClark911

icebladexi
They received my GPU early this morning but it still says "Pending" on received for me 

 
Same here.  I read this earlier...
 

bloodhawk1989
Really doubt it, mine got there yesterday early morning around 9:30AM PST, they updated the status on the site 30 mins later. Im hoping the 1080 Ti ships out today, and ill have mine tomorrow. 
I hoping for same day processing yesterday, but from all the step up feedback i read over the last few days, they seem to be shipping them out the next day.

... hasn't happened to me though.  8 hours later still says "Pending" under received.

Probably good news that it happen to both of us then.  I just hope it gets shipped out tomorrow.  Actually I Just hope my old card got there safely more than anything lol.

icebladexi

TRClark911

icebladexi
They received my GPU early this morning but it still says "Pending" on received for me 

 
Same here.  I read this earlier...
 

bloodhawk1989
Really doubt it, mine got there yesterday early morning around 9:30AM PST, they updated the status on the site 30 mins later. Im hoping the 1080 Ti ships out today, and ill have mine tomorrow. 
I hoping for same day processing yesterday, but from all the step up feedback i read over the last few days, they seem to be shipping them out the next day.

... hasn't happened to me though.  8 hours later still says "Pending" under received.

Probably good news that it happen to both of us then.  I just hope it gets shipped out tomorrow.  Actually I Just hope my old card got there safely more than anything lol.

Yeah kinda, i paid for next day delivery. So if ships tomorrow i get it on Monday, just wont be able to play with it over the weekend. My water blocks should be here on Monday as well though.
 
Was really hoping it gets shipped out today, like everyone else. But oh well.. cant help it.
 
I did pack the 1080 FTW Hybrid properly, in the original box and then inside a much bigger box.

hard-case

strato79

TRClark911
Successfully submitted step 1 = 03/10/2017 @ 1:42pm
Upload Invoice Step 2 = Done  on 2/20/2017
Submit Payment Step 3 = 03/20/2017
Ship original GPU to EVGA Step 4 = 03/20/2017 (received by EVGA 03/23/2017)
Stepped up GPU shipped to end user Step 5 =

So EVGA received my 1080 about 90 minutes ago... I don't expect the Ti to ship today... but given their "1-3 business days" per the step-up FAQ... what are the odds of it shipping tomorrow?

Are most shipped the next day?

Not stressing about it either way, mine is coming ground from CA to WA I'm just curious.

Every single person that has gotten theirs already and has posted on here and some other sites that I've read have had their step up card sent to them the next business day after EVGA had their card. So I'm pretty confident yours will too. Haven't seen a person post it took 2 or 3 days yet. Though, if they have any issues with the old card it could delay it another day I'm sure. Like not packaged correctly or you didn't put all the parts back on the air cooler if you had a block on it or the card won't work for some reason, etc. Barring anything like that, you will almost definitely have yours shipped tomorrow.

 
UPS shows card was received Wednesday, 03/22/2017 at 10:17am, left at Receiver, received by CASTILLO. Profile page shows Received as 03/22/2017, Shipped out is still pending as of 10:52 EST / 7:52 PST...perhaps I'm bucking the trend here? Solidly packed it, card was bone stock and packed in the original box...hindsight being 20/20 I'm kicking myself for paying the extra to ship it there AND the extra to ship from EVGA as they got my card Wednesday and I'm wagering the Ti won't get to me until probably a week after that. Oh well, c'est la vie...
 

Yeah then makes you the second person who has reported the same thing as me, i live in LA itself so shipping wasn't expensive. But i was really hoping to get to tinker with it over the weekend. Ill call them tomorrow if they are willing to change the shipping to Saturday Delivery for a charge.

TRClark911

bloodhawk1989
Yeah kinda, i paid for next day delivery. So if ships tomorrow i get it on Monday, just wont be able to play with it over the weekend. My water blocks should be here on Monday as well though.
 
Was really hoping it gets shipped out today, like everyone else. But oh well.. cant help it.
 
I did pack the 1080 FTW Hybrid properly, in the original box and then inside a much bigger box.

I did the same... packaging definitely won't be a problem.  Just gotta wait it out and see if it updates tomorrow.  Honestly I'm not gonna lose sleep if I get the card next Thursday instead of Tuesday.  I'm already expecting Tuesday to be a best case scenario Friday shipment.
 

hard-case
UPS shows card was received Wednesday, 03/22/2017 at 10:17am, left at Receiver, received by CASTILLO. Profile page shows Received as 03/22/2017, Shipped out is still pending as of 10:52 EST / 7:52 PST...perhaps I'm bucking the trend here? Solidly packed it, card was bone stock and packed in the original box...hindsight being 20/20 I'm kicking myself for paying the extra to ship it there AND the extra to ship from EVGA as they got my card Wednesday and I'm wagering the Ti won't get to me until probably a week after that. Oh well, c'est la vie...

 
Signed for by the same guy on my UPS tracking.
 
Stories like yours are why I feel pretty good about just paying the $11 ground from EVGA and the $35 ground (with insurance) to EVGA.  What good is it to pay for overnight shipping when the item sits for 3 days?
 
Good luck with the shipment.

Yeah, its weird how all of the last batch shipped the next day the original card was received and then all of a sudden ours is delayed.