EVGA

should I RMA this?

Author
Sir Petus
New Member
  • Total Posts : 45
  • Reward points : 0
  • Joined: 2016/10/22 05:26:47
  • Status: offline
  • Ribbons : 0
2022/05/01 05:34:57 (permalink)

 
I was going to attach a molex fan controller and for easier access I removed the two sata connectors, when plugging them back in I found some resistance and upon checking the same middle pin in all sata connectors is like melted and on the cable the plastic pin came off is it looks like oxidized? frankly the psu was powering a 3700x and 3080 with no issues, i had two sata cables attached to the fractal fan hub and two discs which had no issues... i was thinking arching but the securing pin was firmly attached 
product was bought and registered november 2019
#1

8 Replies Related Threads

    Jomama22
    iCX Member
    • Total Posts : 257
    • Reward points : 0
    • Joined: 2020/09/23 08:06:30
    • Status: offline
    • Ribbons : 19
    Re: should I RMA this? 2022/05/01 07:10:05 (permalink)
    If the plug had been unplugged and replugged many times, it can stretch out the cable side connection and cause the small arching and cause what you see. How many fans did you have hooked up? This shouldn't happen unless you were overloading each of those cables.

    You can try an RMA though I am not sure how they will perceive this damage. If the circuit wasn't overloaded, I would argue there was clearly an issue with the cables themselves that caused a poor connection to the PSU.
    post edited by Jomama22 - 2022/05/01 07:11:47

    My associates code for discount at checkout: LXBKILTLID8VHVK
    <a href="https://www.evga.com/asso...8VHVK"><img src="https://www.evga.com/badg...ng"></a>
    #2
    Sir Petus
    New Member
    • Total Posts : 45
    • Reward points : 0
    • Joined: 2016/10/22 05:26:47
    • Status: offline
    • Ribbons : 0
    Re: should I RMA this? 2022/05/01 07:18:29 (permalink)
    Jomama22
    If the plug had been unplugged and replugged many times, it can stretch out the cable side connection and cause the small arching and cause what you see. How many fans did you have hooked up? This shouldn't happen unless you were overloading each of those cables.

    You can try an RMA though I am not sure how they will perceive this damage. If the circuit wasn't overloaded, I would argue there was clearly an issue with the cables themselves that caused a poor connection to the PSU.



    they've just been plugged in the first time i built the system, it has the stock 3x140mm fans the fractal r6 comes with, the cpu fans are attached to the motherboard. the securing clip were firmly attached when i extracted the psu 
    #3
    Jomama22
    iCX Member
    • Total Posts : 257
    • Reward points : 0
    • Joined: 2020/09/23 08:06:30
    • Status: offline
    • Ribbons : 19
    Re: should I RMA this? 2022/05/01 07:21:13 (permalink)
    Sir Petus
    Jomama22
    If the plug had been unplugged and replugged many times, it can stretch out the cable side connection and cause the small arching and cause what you see. How many fans did you have hooked up? This shouldn't happen unless you were overloading each of those cables.

    You can try an RMA though I am not sure how they will perceive this damage. If the circuit wasn't overloaded, I would argue there was clearly an issue with the cables themselves that caused a poor connection to the PSU.



    they've just been plugged in the first time i built the system, it has the stock 3x140mm fans the fractal r6 comes with, the cpu fans are attached to the motherboard. the securing clip were firmly attached when i extracted the psu 

    Yeah, at that point, especially having it happen to three of them, I would definitely say it was a bad batch of cables.

    Only other explanation is if there was a short or something on the fan hub. But why the third one would be like that doesn't add up.

    My associates code for discount at checkout: LXBKILTLID8VHVK
    <a href="https://www.evga.com/asso...8VHVK"><img src="https://www.evga.com/badg...ng"></a>
    #4
    the_Scarlet_one
    formerly Scarlet-tech
    • Total Posts : 24581
    • Reward points : 0
    • Joined: 2013/11/13 02:48:57
    • Location: East Coast
    • Status: offline
    • Ribbons : 79
    Re: should I RMA this? 2022/05/01 07:22:40 (permalink)
    I would say yes, RMA it, or at a minimum contact support and ask them how to proceed. I haven’t seen a single pin melt like that before, so they may want to look into this and see what caused this.
    #5
    Sir Petus
    New Member
    • Total Posts : 45
    • Reward points : 0
    • Joined: 2016/10/22 05:26:47
    • Status: offline
    • Ribbons : 0
    Re: should I RMA this? 2022/05/01 08:00:57 (permalink)
    Jomama22
    Sir Petus
    Jomama22
    If the plug had been unplugged and replugged many times, it can stretch out the cable side connection and cause the small arching and cause what you see. How many fans did you have hooked up? This shouldn't happen unless you were overloading each of those cables.

    You can try an RMA though I am not sure how they will perceive this damage. If the circuit wasn't overloaded, I would argue there was clearly an issue with the cables themselves that caused a poor connection to the PSU.



    they've just been plugged in the first time i built the system, it has the stock 3x140mm fans the fractal r6 comes with, the cpu fans are attached to the motherboard. the securing clip were firmly attached when i extracted the psu 

    Yeah, at that point, especially having it happen to three of them, I would definitely say it was a bad batch of cables.

    Only other explanation is if there was a short or something on the fan hub. But why the third one would be like that doesn't add up.





    sorry, may not have explained myself very well
     
    basically all three cables were plugged in to psu, (just not to have to take it out had I to add more hard drives)
    1 cable to fan hub (it's far away from hard discs so thats all i could plug to it)
    1 cable to hdd
    1 cable still plugged in but left alone
     
    hope I've explained it better
    btw anyone knows why that specific pin on all three of them? should be the 12v but i dont know this psu specific pinout
    I've also checked the cables and they all have g3 and sata written on all of them, so no mismatch (which ive always carefully checked since the salazar video)
    post edited by Sir Petus - 2022/05/01 08:05:04
    #6
    Jomama22
    iCX Member
    • Total Posts : 257
    • Reward points : 0
    • Joined: 2020/09/23 08:06:30
    • Status: offline
    • Ribbons : 19
    Re: should I RMA this? 2022/05/01 08:07:47 (permalink)
    Sir Petus
    Jomama22
    Sir Petus
    Jomama22
    If the plug had been unplugged and replugged many times, it can stretch out the cable side connection and cause the small arching and cause what you see. How many fans did you have hooked up? This shouldn't happen unless you were overloading each of those cables.

    You can try an RMA though I am not sure how they will perceive this damage. If the circuit wasn't overloaded, I would argue there was clearly an issue with the cables themselves that caused a poor connection to the PSU.



    they've just been plugged in the first time i built the system, it has the stock 3x140mm fans the fractal r6 comes with, the cpu fans are attached to the motherboard. the securing clip were firmly attached when i extracted the psu 

    Yeah, at that point, especially having it happen to three of them, I would definitely say it was a bad batch of cables.

    Only other explanation is if there was a short or something on the fan hub. But why the third one would be like that doesn't add up.





    sorry, may not have explained myself very well
     
    basically all three cables were plugged in to psu, (just not to have to take it out had I to add more hard drives)
    1 cable to fan hub (it's far away from hard discs so thats all i could plug to it)
    1 cable to hdd
    1 cable still plugged in but left alone
     
    hope I've explained it better
    btw anyone knows why that specific pin on all three of them?

    Would definitely RMA. Should never happen with that type of setup. Not sure evga's pinout for sata on that PSU. Only time I have seen it myself is when I overloaded a molex cable over an extented (years) period of time.

    My associates code for discount at checkout: LXBKILTLID8VHVK
    <a href="https://www.evga.com/asso...8VHVK"><img src="https://www.evga.com/badg...ng"></a>
    #7
    Sir Petus
    New Member
    • Total Posts : 45
    • Reward points : 0
    • Joined: 2016/10/22 05:26:47
    • Status: offline
    • Ribbons : 0
    Re: should I RMA this? 2022/05/01 08:14:59 (permalink)
    Jomama22
    Sir Petus
    Jomama22
    Sir Petus
    Jomama22
    If the plug had been unplugged and replugged many times, it can stretch out the cable side connection and cause the small arching and cause what you see. How many fans did you have hooked up? This shouldn't happen unless you were overloading each of those cables.

    You can try an RMA though I am not sure how they will perceive this damage. If the circuit wasn't overloaded, I would argue there was clearly an issue with the cables themselves that caused a poor connection to the PSU.



    they've just been plugged in the first time i built the system, it has the stock 3x140mm fans the fractal r6 comes with, the cpu fans are attached to the motherboard. the securing clip were firmly attached when i extracted the psu 

    Yeah, at that point, especially having it happen to three of them, I would definitely say it was a bad batch of cables.

    Only other explanation is if there was a short or something on the fan hub. But why the third one would be like that doesn't add up.





    sorry, may not have explained myself very well
     
    basically all three cables were plugged in to psu, (just not to have to take it out had I to add more hard drives)
    1 cable to fan hub (it's far away from hard discs so thats all i could plug to it)
    1 cable to hdd
    1 cable still plugged in but left alone
     
    hope I've explained it better
    btw anyone knows why that specific pin on all three of them?

    Would definitely RMA. Should never happen with that type of setup. Not sure evga's pinout for sata on that PSU. Only time I have seen it myself is when I overloaded a molex cable over an extented (years) period of time.



    ok, I've also checked the fan hub and i see no signs of burnt or swollen caps/resistors
    at this point I think it's the 12v sata rail and im lucky it didnt kill hdds, though im sure they can test it better at evga once they open it up
    #8
    ty_ger07
    Insert Custom Title Here
    • Total Posts : 21174
    • Reward points : 0
    • Joined: 2008/04/10 23:48:15
    • Location: traveler
    • Status: offline
    • Ribbons : 270
    Re: should I RMA this? 2022/05/01 19:32:26 (permalink)
    Call me skeptical. Doesn't make sense. I wonder what the rest of the story is.

    ASRock Z77 • Intel Core i7 3770K • EVGA GTX 1080 • Samsung 850 Pro • Seasonic PRIME 600W Titanium
    My EVGA Score: 1546 • Zero Associates Points • I don't shill

    #9
    Jump to:
  • Back to Mobile