Sir Petus
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I was going to attach a molex fan controller and for easier access I removed the two sata connectors, when plugging them back in I found some resistance and upon checking the same middle pin in all sata connectors is like melted and on the cable the plastic pin came off is it looks like oxidized? frankly the psu was powering a 3700x and 3080 with no issues, i had two sata cables attached to the fractal fan hub and two discs which had no issues... i was thinking arching but the securing pin was firmly attached product was bought and registered november 2019
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Jomama22
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Re: should I RMA this?
2022/05/01 07:10:05
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If the plug had been unplugged and replugged many times, it can stretch out the cable side connection and cause the small arching and cause what you see. How many fans did you have hooked up? This shouldn't happen unless you were overloading each of those cables. You can try an RMA though I am not sure how they will perceive this damage. If the circuit wasn't overloaded, I would argue there was clearly an issue with the cables themselves that caused a poor connection to the PSU.
post edited by Jomama22 - 2022/05/01 07:11:47
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Sir Petus
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Re: should I RMA this?
2022/05/01 07:18:29
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Jomama22 If the plug had been unplugged and replugged many times, it can stretch out the cable side connection and cause the small arching and cause what you see. How many fans did you have hooked up? This shouldn't happen unless you were overloading each of those cables.
You can try an RMA though I am not sure how they will perceive this damage. If the circuit wasn't overloaded, I would argue there was clearly an issue with the cables themselves that caused a poor connection to the PSU.
they've just been plugged in the first time i built the system, it has the stock 3x140mm fans the fractal r6 comes with, the cpu fans are attached to the motherboard. the securing clip were firmly attached when i extracted the psu
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Jomama22
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Re: should I RMA this?
2022/05/01 07:21:13
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Sir Petus
Jomama22 If the plug had been unplugged and replugged many times, it can stretch out the cable side connection and cause the small arching and cause what you see. How many fans did you have hooked up? This shouldn't happen unless you were overloading each of those cables.
You can try an RMA though I am not sure how they will perceive this damage. If the circuit wasn't overloaded, I would argue there was clearly an issue with the cables themselves that caused a poor connection to the PSU.
they've just been plugged in the first time i built the system, it has the stock 3x140mm fans the fractal r6 comes with, the cpu fans are attached to the motherboard. the securing clip were firmly attached when i extracted the psu
Yeah, at that point, especially having it happen to three of them, I would definitely say it was a bad batch of cables. Only other explanation is if there was a short or something on the fan hub. But why the third one would be like that doesn't add up.
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the_Scarlet_one
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Re: should I RMA this?
2022/05/01 07:22:40
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I would say yes, RMA it, or at a minimum contact support and ask them how to proceed. I haven’t seen a single pin melt like that before, so they may want to look into this and see what caused this.
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Sir Petus
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Re: should I RMA this?
2022/05/01 08:00:57
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Jomama22
Sir Petus
Jomama22 If the plug had been unplugged and replugged many times, it can stretch out the cable side connection and cause the small arching and cause what you see. How many fans did you have hooked up? This shouldn't happen unless you were overloading each of those cables.
You can try an RMA though I am not sure how they will perceive this damage. If the circuit wasn't overloaded, I would argue there was clearly an issue with the cables themselves that caused a poor connection to the PSU.
they've just been plugged in the first time i built the system, it has the stock 3x140mm fans the fractal r6 comes with, the cpu fans are attached to the motherboard. the securing clip were firmly attached when i extracted the psu
Yeah, at that point, especially having it happen to three of them, I would definitely say it was a bad batch of cables.
Only other explanation is if there was a short or something on the fan hub. But why the third one would be like that doesn't add up.
sorry, may not have explained myself very well basically all three cables were plugged in to psu, (just not to have to take it out had I to add more hard drives) 1 cable to fan hub (it's far away from hard discs so thats all i could plug to it) 1 cable to hdd 1 cable still plugged in but left alone hope I've explained it better btw anyone knows why that specific pin on all three of them? should be the 12v but i dont know this psu specific pinout I've also checked the cables and they all have g3 and sata written on all of them, so no mismatch (which ive always carefully checked since the salazar video)
post edited by Sir Petus - 2022/05/01 08:05:04
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Jomama22
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Re: should I RMA this?
2022/05/01 08:07:47
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Sir Petus
Jomama22
Sir Petus
Jomama22 If the plug had been unplugged and replugged many times, it can stretch out the cable side connection and cause the small arching and cause what you see. How many fans did you have hooked up? This shouldn't happen unless you were overloading each of those cables.
You can try an RMA though I am not sure how they will perceive this damage. If the circuit wasn't overloaded, I would argue there was clearly an issue with the cables themselves that caused a poor connection to the PSU.
they've just been plugged in the first time i built the system, it has the stock 3x140mm fans the fractal r6 comes with, the cpu fans are attached to the motherboard. the securing clip were firmly attached when i extracted the psu
Yeah, at that point, especially having it happen to three of them, I would definitely say it was a bad batch of cables.
Only other explanation is if there was a short or something on the fan hub. But why the third one would be like that doesn't add up.
sorry, may not have explained myself very well basically all three cables were plugged in to psu, (just not to have to take it out had I to add more hard drives) 1 cable to fan hub (it's far away from hard discs so thats all i could plug to it) 1 cable to hdd 1 cable still plugged in but left alone hope I've explained it better btw anyone knows why that specific pin on all three of them?
Would definitely RMA. Should never happen with that type of setup. Not sure evga's pinout for sata on that PSU. Only time I have seen it myself is when I overloaded a molex cable over an extented (years) period of time.
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Sir Petus
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Re: should I RMA this?
2022/05/01 08:14:59
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Jomama22
Sir Petus
Jomama22
Sir Petus
Jomama22 If the plug had been unplugged and replugged many times, it can stretch out the cable side connection and cause the small arching and cause what you see. How many fans did you have hooked up? This shouldn't happen unless you were overloading each of those cables.
You can try an RMA though I am not sure how they will perceive this damage. If the circuit wasn't overloaded, I would argue there was clearly an issue with the cables themselves that caused a poor connection to the PSU.
they've just been plugged in the first time i built the system, it has the stock 3x140mm fans the fractal r6 comes with, the cpu fans are attached to the motherboard. the securing clip were firmly attached when i extracted the psu
Yeah, at that point, especially having it happen to three of them, I would definitely say it was a bad batch of cables.
Only other explanation is if there was a short or something on the fan hub. But why the third one would be like that doesn't add up.
sorry, may not have explained myself very well basically all three cables were plugged in to psu, (just not to have to take it out had I to add more hard drives) 1 cable to fan hub (it's far away from hard discs so thats all i could plug to it) 1 cable to hdd 1 cable still plugged in but left alone hope I've explained it better btw anyone knows why that specific pin on all three of them?
Would definitely RMA. Should never happen with that type of setup. Not sure evga's pinout for sata on that PSU. Only time I have seen it myself is when I overloaded a molex cable over an extented (years) period of time.
ok, I've also checked the fan hub and i see no signs of burnt or swollen caps/resistors at this point I think it's the 12v sata rail and im lucky it didnt kill hdds, though im sure they can test it better at evga once they open it up
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ty_ger07
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Re: should I RMA this?
2022/05/01 19:32:26
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Call me skeptical. Doesn't make sense. I wonder what the rest of the story is.
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