2020/04/08 09:16:28
Cool GTX
Did you use the Newest Version of X1 ?
 
Did you allow all the background updates to run when loading X1 ?
How Do I Troubleshoot Precision X1 Issues?
 
Is Windows Fast Startup turned Off ?
 
Is Fast Boot turned off in your MB - BIOS ?
 
 
Have you tried a Full power Off ?  unplug everything from wall that connects to the PC .. hold start button 20 sec to discharge any capacitors
 
Still having issue - talk with EVGA CS   they may have a file to send - make sure you register your GPU first   
 
Contact Customer Service
2020/04/08 11:43:48
Sajin
Moneywaster
Is there a firmware update for 11G-P4-2487-KR? Keep getting a weird issue where the card shows some 3 red light just on top of the power connectors and the LED's don't work. Also fans are spinning on full and the Precision X1 shows 0 Watt's.


To get rid of the 3 red light issue try enabling ERP mode inside your motherboard bios if your board has that setting.
2020/04/08 12:05:24
Moneywaster
Sajin
Moneywaster
Is there a firmware update for 11G-P4-2487-KR? Keep getting a weird issue where the card shows some 3 red light just on top of the power connectors and the LED's don't work. Also fans are spinning on full and the Precision X1 shows 0 Watt's.


To get rid of the 3 red light issue try enabling ERP mode inside your motherboard bios if your board has that setting.




I'm using the Gigabyte Aorus Master x570 mainboard. Sometimes the issue occurs on start up, and sometimes when the computer's screen turns off whilst AFK. I'll try to look for ErP. Hopefully it helps. Thanks.
2020/04/08 12:14:16
Sajin
No problem.
2020/04/19 15:22:50
Nazarus
Is X1 pushing recommendations for Firmware/BIOS updates to cards now?  Or are we still in seek and destroy mode to get a BIOS update.
2020/04/19 15:29:25
Sajin
Nazarus
Is X1 pushing recommendations for Firmware/BIOS updates to cards now?  Or are we still in seek and destroy mode to get a BIOS update.


MCU firmware only. Not vbios.
2020/04/19 17:38:59
Nazarus
K, was just curious since there was an update for my hydro and didnt get a push from X1.
2020/04/21 08:03:36
Moneywaster
Sometimes the precision X shows only two fans and while gaming the card gets up to 80 degrees Celsius. Restarting the program seems to fix the problem but now always. So I was wondering if any new updates are available that do fix these small issues.
2020/04/21 13:45:44
GTXJackBauer
Moneywaster
Sometimes the precision X shows only two fans and while gaming the card gets up to 80 degrees Celsius. Restarting the program seems to fix the problem but now always. So I was wondering if any new updates are available that do fix these small issues.




You could check here and see if you need to update or roll back a version or a few till it works out for you.
2020/05/08 19:42:29
ProDigit
I tried installing using Wine in Linux.
I get an error message:
The AC adapter must be plugged in before installing firmware
Press any key to exit...

The files also are for 2282-KR, my version is 2281

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