Hi,
I build this system since the beginning of January and it works fine until today after an update of Windows 10
The power button si not working, only the reset button works and pressing it for several second this code si showing 23.
But nothing change after this I don’t know if is the motherboard or anything else.
I don’t find this code on faq so I am suggestion for suggestion.
Thank’s in advance

Is your ram in the first two slots??
Normally on 4 dimm boards the ram goes in the 2nd and 4th slot.

Sounds like the board has a problem if the power button doesn’t work.

After moving the ram do you get the same code?

Reset button is different than the clear cmos button.
Also check your motherboard manual for error code ##
E2 which is an upside down 23 is video.

simbio
Thank’s the video repost code dunno what is it.
In any case i am blind in what is the step to debug the problem.
Apart what i already did I am lost.

I would take the cpu out and check for bent pins In the socket. If you see no bent pins inspect the cpu itself and then reseat it and try again. Sometimes a simple reseat can fix things for both ram and cpu.

Did you check your power button on your case? I had a power button go bad before and it would no longer turn the computer on.

Oh ok, can you flash the bios onnthe board without a cpu like you can on a dark. The only thing I can recommend is taking everything apart, take the motherboard out of the case, take the cpu out and inspect it and the motherboard socket, then put the cpu back in the board and test it with only one stick of ram and a working harddrive. Test it outside the case. If this doesnt work try and test your cpu and ram on another board to rule those out.

What screw did u drop in the socket? You should of left the cpu in the socket while you removed the cooler, so i dont understand how you dropped a screw in it. Take a pic of the bent pins, you can fix bent pins with a steady hand, just use a toothpick or mechanical pencil and magnifying glass.

simbio
Thank you for your help, unfortunately, I don't trust to repair with toothpick something so delicate. I know trashing a card like this is a pain and also no way to get a new one, due to the shortage in Europe.

 

Those pins can be bent back. All you need is a steady hand and patience. Watch a youtube video of them doing it or find someone else thats done it before. At this point the board is already useless and it would be worth a try bending the pins back. I'm wondering if the pins were bent all along. Ive seen boards work fine for a bit and then just die and when the socket was inspected they discovered bent pins. Ive dropped small screws in socket before when removing the mounting mechanism and have never got a bent pin from it, now dropping a screwdriver can mess stuff up, or trying to clean the pins with a cloth or paper towel is a huge no no. Your pins look like they have been bent upward.

I'm sorry about your luck and if you dont try maybe find a electronic repair store to attempt to bend them back.
Goodluck and let me know if bending them back fixes the issue.