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Hot!Warranty check w/ serial number -Possible? Necessary?

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mjayp99
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2013/05/15 06:14:12 (permalink)
Hello,
 
I was looking to purchase a GTX 670 FTW (02G-P4-2678-KR) card from a 3rd party and was hoping to check the warranty status of the card from the serial number. Is this possible or necessary? I know that the warranty is transferable for card made after 2011, I just want to know if there is anything about a single particular card that could negatively impact the warranty if something were to go wrong with the card. 
 
Thanks. 
#1

11 Replies Related Threads

    EVGATech_MattM
    EVGA Tech Support
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    Re:Warranty check w/ serial number -Possible? Necessary? 2013/05/15 06:25:11 (permalink)
    Welcome to the forums!
     
    You can check the warranty via our Guest RMA process here.  When you enter the serial number in at the beginning of the process and continue it will state if it is in warranty and if so how many days are left.
     
    Things that can cause issues with a Guest RMA is physical damage/missing components to the card and a missing serial number sticker.  Warranty is void if the serial number sticker is removed and any physical damage is not covered under the warranty, (IE missing decals/heat-sinks, broken surface components/PCB, coloring on the monitor ports, etc.).
     
    Warranties that are non-transferable are:
    • Limited 2 Year Suffixes: -LA, -LE, -LR, -LX, -T1, -T2, -TR, -TX
    • Limited 1 Year Suffixes: -B1, -BR*, -BX, -DR, -RX
    For more info on the warranty in general please see our Warranty Page.
    #2
    mjayp99
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    Re:Warranty check w/ serial number -Possible? Necessary? 2013/05/15 06:26:31 (permalink)
    Fantastic, thank you for the response!
    #3
    EVGATech_MattM
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    Re:Warranty check w/ serial number -Possible? Necessary? 2013/05/15 06:28:41 (permalink)
    You're welcome!
    #4
    Karfitsas
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    Re:Warranty check w/ serial number -Possible? Necessary? 2018/05/28 08:14:06 (permalink)
    i know its an old post , but how i can check my Warrandy in 1 product? i cant find it anywhere
    #5
    Cool GTX
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    Re:Warranty check w/ serial number -Possible? Necessary? 2018/05/28 10:15:47 (permalink)
    Welcome to the EVGA Forums Karfitsas
     
    North America, Guest RMA status - (warranty time remaining), has been removed from the website
     
    You have to contact EVGA directly for that information, after you item is registered is best
     
    https://www.evga.com/about/contactus/
     

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    _JeffP
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    Re:Warranty check w/ serial number -Possible? Necessary? 2018/06/02 21:54:02 (permalink)
    Hello,
     
    I will send you an email to work with you to get the information. 
     
     

    Everything is security. 
    #7
    tasty dizaster
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    Re:Warranty check w/ serial number -Possible? Necessary? 2018/09/02 16:29:26 (permalink)
    Cool GTX
    Welcome to the EVGA Forums Karfitsas
     
    North America, Guest RMA status - (warranty time remaining), has been removed from the website
     
    You have to contact EVGA directly for that information, after you item is registered is best
     

     



    To whose benefit?
    Definitely not the consumers and I cant see a tangible benefit to the manufacturer

    as we shift from 10 series to 11 and 20 series cards there will be a skyrocket in secondhand sales and the removal of this feature just made that process more of a headache and is tying up company resources like a limited number of available operators to do a instant web tools job.
    #8
    mikensam
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    Re:Warranty check w/ serial number -Possible? Necessary? 2019/02/07 01:03:41 (permalink)
    agreed, im looking to possibly purchase a 1080Ti via the bay and want to check the warranty before i purchase, are you saying i have to register a card that i dont own to be able to check the warranty? that just seems backwards.
    #9
    wmmills
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    Re:Warranty check w/ serial number -Possible? Necessary? 2019/02/07 04:08:34 (permalink)
     
    mikensam
    agreed, im looking to possibly purchase a 1080Ti via the bay and want to check the warranty before i purchase, are you saying i have to register a card that i dont own to be able to check the warranty? that just seems backwards.



    The only way you can do that is to call Evga yourself with the serial number and see if they will check it or yes, youd have to register the product to your evga account and it will give you all the info about it at that point.
     
     
     
     

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    Cool GTX
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    Re:Warranty check w/ serial number -Possible? Necessary? 2019/02/07 06:47:42 (permalink)
    wmmills
     
    mikensam
    agreed, im looking to possibly purchase a 1080Ti via the bay and want to check the warranty before i purchase, are you saying i have to register a card that i dont own to be able to check the warranty? that just seems backwards.



    The only way you can do that is to call Evga yourself with the serial number and see if they will check it or yes, youd have to register the product to your evga account and it will give you all the info about it at that point.
     
     




    Like wmmills stated --> it is either call or register
     
    My Original statement "after you item is registered is best"  --> "your item" indicates you already Own the item.

    Not everyone wanting to check remaining warranty is buying a used item

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    #11
    yorkman
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    Re:Warranty check w/ serial number -Possible? Necessary? 2020/03/30 15:02:01 (permalink)
    Agreed. Very unfriendly of Evga to do that. They must be bored and want the extra calls and hassle us with this inconvenience. Everytime I find an EVGA product online for purchase I have to call. -1 points from me. If there's ever another PSU I want to buy and both are close choices I will go with Evga's competitor if they allowed me to verify the s/n online without registering a product I don't yet own.

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