GFAFS

darkheran
And let me remind you that anyone who was the rep-out-to-get-you as you claim wouldn't advise you to refund your purchase when you make it clear you don't want the fixes provided, which we all have done. And you certainly have the right to scream and shout within the confines of the forum rules, but equally everyone else has the right to point out how detrimentally it reflects on your persona. Don't forget that.

Sure, i'm fine with that, as you said everyone have the right to do whatever he like, not complaining about it either, do i? You did the fixes and yet i don't remember saying anything about it...and for sure have nothing to say about it, freedom of choice right.

Exactly. The difference however is that I didn't go about making absurd accusations that anybody and everybody that disagreed with me was a representative out to silence me. You asked what exactly you wanted to ask. The community (and the company preemptively) answered. You've also stated on multiple occasions what you wanted to state (i.e. that you don't want the solutions provided and that you consider them to be fairy dust for all you care). You don't seem to often clarify what it is you want instead however other than to attempt to make others share your opinion every time someone new comes along. I.E. the defintion of fearmongering: [the action of deliberately arousing public fear or alarm about a particular issue.]. You just continue to point out that you don't feel like you should have to do the work and that it should have been done from the beginning. EVGA has admitted they made a mistake (so they have agreed with you on that). They are one step ahead of you given the fact that they've already said you don't have to do the work either. For one its optional, two if you feel like its not they happily offer you to send it in (they said they'd do it for you) and three you made your big fuss about how you're threatening to return it if you don't get what you want. We agreed you should, since you won't be happy with the outcomes provided as you stated. In the end, your case or whatnot is solved. There is nothing more for you to do then wait for a response or choose to make a return. So you should be good. You can move along without proving to be a detriment to others now. Or you can continue to stay here and flail about at  absolutely no benefit to the company, community, or yourself. But have at it. And I seriously do hope you get your fixes and your card lives a long and healthy life without a doubt.

EVGA_JacobF

carltonc
where are the bios updates for the 1060 cards?
 

BIOS updates on 1060 ACX3  cards will not be necessary, we will have the optional thermal pads for some SKU's so please stay tuned.

They aren't optional if you're installing them on the cards going forward.  Let's stop pretending.

EVGATech_LeeM

Chloestick
Will I get an email when my thermal pads ship? It says "awaiting shipment" and Im tired of refreshing the screen.

Well, you can stop refreshing this week.  We won't be shipping more pads out until next week.  Thanks to your question, I just asked our Customer Support to make sure an email goes out to people when the request has processed and shipped.

Thanks.  That's helpful.

I don't understand the two parts update and the "card must be set to BIOS that is being flashed"

I would like more informations before I proceed..

Asryan
I don't understand the two parts update and the "card must be set to BIOS that is being flashed"

I would like more informations before I proceed..

If you have a card with 2 VBIOS's there will be a switch on the card to set the VBIOS. If there is only one VBIOS entry for your card on the main page you only have 1 Primary VBIOS and can ignore that statement

EDIT: What is your cards P/N? 

EVGATech_LeeM

Bar81

DJSeb

Bar81
 
 
You do realize there won't be thermal pads, right?  All they'll do is flash the BIOS (30 seconds of effort) and send you back a refurb.  But if that's what you want, go for it.

"EVGA has updated its manufacturing line for all these cards to add the thermal pads as standard."
Can't post links, but it's on pcmag site.

Again, until EVGA actually says this post vbios release I'll remain skeptical (not saying it's not true) and like I said, it wouldn't be the smartest move unless they want to swap thousands of cards. 

Would it help if I say it semi-post-VBIOS release?  All cards on the Thermal Mod list are being produced with the extra thermal pads and VBIOS flash, with certain exceptions (such as no VBIOS for GTX 1060s, as Jacob noted, or backplate pads for the 1070 Black Editions [no backplate]), and all graphics cards on the list will be updated for both VBIOS and thermal pads before being shipped out again retail or for RMA's.  Since there is a small downtime for accomplishing all of this, future cards purchased or replaced will have a pretty clear shipping date of when they were updated.

Thanks, it's good to hear a final clear statement on this.  However, given that, suggest we stop calling the thermal pads optional (not you but others have been using that terminology).  At this point, by adding the thermal pads to all cards going forward, EVGA is acknowledging that these are necessary and should have been installed to begin with. 

Thanks a lot Jacob.
I honestly thought it would take a couple of more days, so this is great 

EVGA_JacobF
First post updated with 1080/1070 FTW Secondary BIOS and Classified BIOS.

Millimonger

Bar81

They aren't optional if you're installing them on the cards going forward.  Let's stop pretending.

 
I would still love to hear from an official EVGA employee confirm this. Sure, PCmag, some Youtubers etc. have reported thermal pads are now pre-installed on new cards. But, this is the internet. Virtually nothing can be taken at face value, unless you know the info is coming from a trusted source. Unfortunately journalistic integrity is not a thing in the webs. So, how about it? I have no issues in installing the thermal pads on my card, should it arrive without them. But still, given the choice, I would 100% take a card with factory installed cooling elements and leave the tinkering to minimum.

Yes, going forward you will need new cards that have BIOS + thermal pads applied.

NicolaiMoller
GTX 1070 FTW
BIOS v1 update yesterday - great, the fans are still not spinning before entering the realm of "a bit more than minor usage of PC".
BIOS v2 update just now - darn it, fans are set at minimum 500RPM - can't even force it to zero spin using custom curve in Precision. Temp is around 31C.
 

Out of curiosity, what is the core clock speed and ambient temps at 31C.

Secundary BIOS never had 0 spin. ;)
 
I will update here. Any chances to this "overclock on fans" damage then?

I am doing the BIOS update, but I'm not gonna mess with the thermal pads. I'm just not going to tamper with a card that I've paid so much money for especially when it was Evga's job to do proper testing and install the pads in the first place. Plus Evga themselves are saying that the pads are not necessary, and the BIOS update will do the job. I'm not going to RMA the card either, because I don't want to get a refurbished card. I paid for a new card.
 
Maybe everything will be fine, and if that's the case then great. If the card dies, then I will RMA it. If the card dies and harms any other components of my PC, then I will file a lawsuit against Evga.
 
My only problem is the harm these issues are going to do to the resale values of these cards. I wish I could refund the card, but it is too late for me at this point. That I cannot help, but at least this experience is a good lesson.
 
This was my first Evga GPU, and I've been a MSI customer for a long time. I personally have never had any problems with MSI, and none of their cards ever overheated or died on me. I only went with Evga this time around, because their cards are smaller than the MSI cards and thus easier to fit in my Mini-ITX case. 
 
The valuable lesson for me at the end of all of this is to NEVER buy another Evga product again.
 
I should not have to physically tamper with a card that I've paid so much money for, and I don't think this is good customer service unlike a lot of people claim. I simply should not have to deal with a clear oversight and abysmal corner cutting in the first place, and frankly I want my money back. I should not have to RMA my new card for a refurbished card, and I shouldn't have to pay for shipping. I shouldn't have to be left without a card for days, because I use this card for my work as well. Good customer service at this point would be letting people refund their cards if they choose to do so, because I strongly believe all these shenanigans are going to hurt the resale value of these cards. And honestly It really surprises me that these issues exist in the first place. Not installing thermal pads and not properly testing you cards is really unforgivable. It is really a simple issue with a simple fix, and it isn't a complex issue that might have been hard to catch.
 
I have bought many cards from MSI and other brands for many years, and I have never had to deal with these kind of issues. Maybe it's just my personal experience, but that is what counts the most for me.
 
One thing that I can say is that the moderators on these forums are very helpful, and I thank them for that.  
 
 

I have a noobie question.
Should I turn the bios switch from 1 to 2 before flashing the bios 2? and vice versa?

Stan Wayne
I have a noobie question.
Should I turn the bios switch from 1 to 2 before flashing the bios 2? and vice versa?

Yes. See this in main post:

(For Dual BIOS cards, card must be set to BIOS that is being flashed)

DeathAngel74
default is position 1, master.
flash 1 first, reboot, shutdown, flip switch, reboot.
flash number 2, reboot.

This should be appended to the directions of the original post for dual bios users to be honest if not rebooting prior to the second flash would cause an issue.

darkheran

Exactly. The difference however is that I didn't go about making absurd accusations that anybody and everybody that disagreed with me was a representative out to silence me. You asked what exactly you wanted to ask. The community (and the company preemptively) answered. You've also stated on multiple occasions what you wanted to state (i.e. that you don't want the solutions provided and that you consider them to be fairy dust for all you care). You don't seem to often clarify what it is you want instead however other than to attempt to make others share your opinion every time someone new comes along. I.E. the defintion of fearmongering: [the action of deliberately arousing public fear or alarm about a particular issue.]. You just continue to point out that you don't feel like you should have to do the work and that it should have been done from the beginning. EVGA has admitted they made a mistake (so they have agreed with you on that). They are one step ahead of you given the fact that they've already said you don't have to do the work either. For one its optional, two if you feel like its not they happily offer you to send it in (they said they'd do it for you) and three you made your big fuss about how you're threatening to return it if you don't get what you want. We agreed you should, since you won't be happy with the outcomes provided as you stated. In the end, your case or whatnot is solved. There is nothing more for you to do then wait for a response or choose to make a return. So you should be good. You can move along without proving to be a detriment to others now. Or you can continue to stay here and flail about at  absolutely no benefit to the company, community, or yourself. But have at it. And I seriously do hope you get your fixes and your card lives a long and healthy life without a doubt.

 
I did clarified what i wanted multiple times in the thread and in my ticket, never got an answer by an EVGA Official in the Thread nor in PM's (or i missed it somehow,so be kind to show it to me), in the ticket i got an Bot answer - Giving me the howto RMA... i know where the FAQs are, or was it a woman?! of course nothing on the points i insisted on, to which i replied, insisting again on my basics demands, till today nothing (4 days).
Now that was the first part.
 
For the fear-mongering part, to which i answered already, i'm sharing facts, it's a forum after all.
 
You said, EVGA have admitted their mistakes?, no they did not and will not. I also stated this in one of my post.
Again about the "optional" as i said in one of my post (again), if it really is, one is entitled to not make any of it (Which is my position right now) - and the card will surely die prematurely. (back to the part where EVGA did not admitted the mandatory situation).
 
Next we have the RMA part, which is pretty much summed up in the first part. Also my big fuss as you said, is not a threat, just a another fact, i'll ask a refund, depending on the way the ticket is handled.
 
If it has to come to the refund, of course, THEN, i'll have nothing to do here anymore and move along. Until then i should add that if you can't coop with my positions, you still have the option to close your eyes on them, as you gracefully do on EVGA mistakes.
 
Yes, i wish the same thing, a real solution and quick.