EVGA

AnsweredThermal pads oily and eaten?

Author
Post
Essentials Only Full Version
jorgeildv
New Member
  • Total Posts : 11
  • Reward points : 0
  • Joined: 2017/06/04 06:09:10
  • Status: offline
  • Ribbons : 0
2018/06/29 10:22:39 (permalink)
Hi! I have a GTX 1070 SC, several months ago, i see a "oily substance" on the pcie connector. Then today i decide to tear down my graphics cards for cleaning (here in Puerto Rico the Sahara dust are extremely common is this season). To make things shorts, appears the thermal par eaten by something and oily. All the oily substance are on the pcb too.

Anyone have this situation?

Due to limitation of the forum, I only upload 3 photos downsized. Here's the photos:

 





post edited by jorgeildv - 2018/06/29 10:43:13

Attached Image(s)

#1
See best answer

8 Replies Related Threads
    the_Scarlet_one
    formerly Scarlet-tech
    • Total Posts : 24080
    • Reward points : 0
    • Joined: 2013/11/13 02:48:57
    • Location: East Coast
    • Status: offline
    • Ribbons : 79
    Re: Thermal pads oily and eaten? 2018/06/29 10:28:48 (permalink)
    Oily is 100% normal.

    The damage is odd though. It looks like super thick dust at first, but there is clearly serious damage done to portions of the pad.

    Talk to EVGA and see if they would be able to send out replacement pads to you.


    TSgt Matthew Schwartz  SrA Bryan Bell A1C Matthew Seidler SSgt Joseph Fankhauser
    #2
    jorgeildv
    New Member
    • Total Posts : 11
    • Reward points : 0
    • Joined: 2017/06/04 06:09:10
    • Status: offline
    • Ribbons : 0
    Re: Thermal pads oily and eaten? 2018/06/29 10:44:02 (permalink)
    Thanks! I update with more photos.
    #3
    aka_STEVE_b
    EGC Admin
    • Total Posts : 13835
    • Reward points : 0
    • Joined: 2006/02/26 06:45:46
    • Location: OH
    • Status: offline
    • Ribbons : 69
    Re: Thermal pads oily and eaten? 2018/06/29 10:51:28 (permalink)
    yeah , the oil is supposed to be normal. It is residue that comes from the thermal pads - but I've never seen the crumbly, shredded bits flying around before. 

    AMD RYZEN 9 5900X  12-core cpu~ ASUS ROG Crosshair VIII Dark Hero ~ EVGA RTX 3080 Ti FTW3~ G.SKILL Trident Z NEO 32GB DDR4-3600 ~ Phanteks Eclipse P400s red case ~ EVGA SuperNOVA 1000 G+ PSU ~ Intel 660p M.2 drive~ Crucial MX300 275 GB SSD ~WD 2TB SSD ~CORSAIR H115i RGB Pro XT 280mm cooler ~ CORSAIR Dark Core RGB Pro mouse ~ CORSAIR K68 Mech keyboard ~ HGST 4TB Hd.~ AOC AGON 32" monitor 1440p @ 144Hz ~ Win 10 x64
    #4
    jorgeildv
    New Member
    • Total Posts : 11
    • Reward points : 0
    • Joined: 2017/06/04 06:09:10
    • Status: offline
    • Ribbons : 0
    Re: Thermal pads oily and eaten? 2018/06/29 11:08:33 (permalink)
    I open a ticket asking if they can send me all the pads. thanks!
    #5
    EVGATech_GabrielT
    EVGA Tech Support
    • Total Posts : 1104
    • Reward points : 0
    • Joined: 2012/02/22 09:59:37
    • Status: offline
    • Ribbons : 1
    Re: Thermal pads oily and eaten? 2018/06/29 23:37:02 (permalink) ☼ Best Answerby EVGATech_ThomasN 2018/06/30 08:06:39
    I can confirm that the oily substance is normal however the crumbling of the thermal pads is not as I have never seen anything like this before. Please respond to the email sent to you by tech support and we can send you new thermal pads for your card. 
    #6
    the_Scarlet_one
    formerly Scarlet-tech
    • Total Posts : 24080
    • Reward points : 0
    • Joined: 2013/11/13 02:48:57
    • Location: East Coast
    • Status: offline
    • Ribbons : 79
    Re: Thermal pads oily and eaten? 2018/06/30 05:50:27 (permalink)
    EVGATech_GabrielT
    I can confirm that the oily substance is normal however the crumbling of the thermal pads is not as I have never seen anything like this before. Please respond to the email sent to you by tech support and we can send you new thermal pads for your card. 


    Awesome, thanks for helping the OP out with the pads :-)


    TSgt Matthew Schwartz  SrA Bryan Bell A1C Matthew Seidler SSgt Joseph Fankhauser
    #7
    notfordman
    Omnipotent Enthusiast
    • Total Posts : 8761
    • Reward points : 0
    • Joined: 2007/08/09 23:52:23
    • Location: In a van, down by the
    • Status: offline
    • Ribbons : 28
    Re: Thermal pads oily and eaten? 2018/06/30 11:02:01 (permalink)
    the_Scarlet_one
    EVGATech_GabrielT
    I can confirm that the oily substance is normal however the crumbling of the thermal pads is not as I have never seen anything like this before. Please respond to the email sent to you by tech support and we can send you new thermal pads for your card. 


    Awesome, thanks for helping the OP out with the pads :-)

    +1 !!  Thanks GabrielT 

    Heatware : http://www.heatware.com/eval.php?id=68330
     
     

    #8
    jorgeildv
    New Member
    • Total Posts : 11
    • Reward points : 0
    • Joined: 2017/06/04 06:09:10
    • Status: offline
    • Ribbons : 0
    Re: Thermal pads oily and eaten? 2018/07/01 07:45:11 (permalink)
    EVGATech_GabrielT
    I can confirm that the oily substance is normal however the crumbling of the thermal pads is not as I have never seen anything like this before. Please respond to the email sent to you by tech support and we can send you new thermal pads for your card. 




    I responded the message. Thanks, everyone!
    #9
    Jump to:
  • Back to Mobile