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Helpful ReplyHot!System just failing completely? Im at a loss

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easedel
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2021/06/13 11:14:30 (permalink)
Wasn't sure where to post this because I am not sure if related to video card ( don't think it is ) or motherboard. But here goes. 


EVGA z390 FTW
i5-9800 ( i think? Forget off hand )
EVGA 2060 KO
CX750m PSU
2 SSD drives + 1 mech
No OC.
Latest windows build

PC froze while browsing. Sound stuck in loop ( loudly at that ). Power button non responsive. Shutdown via PSU switch.
Failed to post rest of night. Display wouldn't detect.
Swapped monitors, cables, GPUs. Removed RAM, disconnected additional compenents ( two other hard drives ). Swapped ports on PSU ( Corsair CX750M ) Would tuhrn on but would fail to post and no display detection.
Went to bed.
 
Woke up today It turned on with no issues ..****
10 minutes later it froze, sound loop, same as last night but it went right to automatic repair, which failed.
Recovery screen showed Error Code 0xc0000221 with windows\system32\drivers\qeois.sys
Pressing enter would bring up same screen. Pressing F8 would bring up same sccreen. Sometimes the error codes would change along with the file in question.
Eventually code 0xc0000001 came up.
Shutdown completely. Stepped away for a few minutes. Came back. PC turned on just fine.
Decided to reinstall windows. Did so. On reboot, system froze doing updates @ 3%.
Had to hard reboot. Back in same cycle as before.
 
Note * I did have some issues the other day where after updating my nvida drivers to the latest, I would get some sound stuttering while watching streams or videos that also added a 1 to 2 second freeze of the system. I downgraded the drivers a few times and that issue went away completely
 
Mobo codes I had pop up were 7F 30 FF mutiple times. Had 55 pop up today.
I am at a loss for words.
 
 
Edit: Removed ram from slot 2, left ram in slot 4. It booted. In windows. Install failed but going to reinstall again while its running. Will swap ram to slot 2 to see if slot is failing
 
Edit x2: Swapped ram around in the slots and so far everything is running. Reinstall went through with windows along with all the updates.

I got no idea what happened.
post edited by easedel - 2021/06/13 12:57:12
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MhzManiac
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Re: System just failing completely? Im at a loss 2021/06/13 12:32:48 (permalink) ☄ Helpfulby easedel 2021/06/14 21:51:54
Sounds like over heating of the cpu. What cooling are you using? Did you lose voltage to the cooler?

That is me in the picture, anyone else ever pet a live Lion?
EVGA Z390 FTW (Bios 1.08)  i7-8700 6 core, 32G Corsair Vengeance LPX Dual Chl 2966 ,  
Intel SSD6 M.2 2000G, Samsung 840 PRO 1000G / 512G SSD,   Gigabyte RTX 2080 Super , Win 10 Pro 64, EVGA Supernova 1300 watts, NZXT Phantom 820, Strix Raid DLX 7.1 surround, Corsair H100 Liquid , Dell S2417DG /S2409W / Acer XB241H Predator / Samsung C24F390 Curve/ Oculus Rift S VR
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easedel
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Re: System just failing completely? Im at a loss 2021/06/13 13:00:51 (permalink)
MhzManiac
Sounds like over heating of the cpu. What cooling are you using? Did you lose voltage to the cooler?


Using a 212 evo. Temps seem fine. Sitting at 31c right now.

I really have no idea what the issue was but it seems to be working well now. *knock on wood*
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easedel
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Re: System just failing completely? Im at a loss 2021/06/13 13:21:42 (permalink)
Spoke too soon. Plugged my desktop speakers ( simple one plug two speaker setup ) and was getting no sound. Just adjusted the wire and system froze.

Rebooted. Same **** as before.

Took out a ram stick, booted up and went to bios cause of memory change. Froze when trying to enter bios program.
 
Edit: Got back into bios with one stick and in windows. Going to just watch twitch or something for a while and see how it goes
post edited by easedel - 2021/06/13 13:34:36
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MhzManiac
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Re: System just failing completely? Im at a loss 2021/06/13 14:24:46 (permalink) ☄ Helpfulby easedel 2021/06/14 21:52:05
If it's memory timings or a stick going bad, run a mem test program. Win 10 has a built in one or use something like this: https://hcidesign.com/memtest/download.html

That is me in the picture, anyone else ever pet a live Lion?
EVGA Z390 FTW (Bios 1.08)  i7-8700 6 core, 32G Corsair Vengeance LPX Dual Chl 2966 ,  
Intel SSD6 M.2 2000G, Samsung 840 PRO 1000G / 512G SSD,   Gigabyte RTX 2080 Super , Win 10 Pro 64, EVGA Supernova 1300 watts, NZXT Phantom 820, Strix Raid DLX 7.1 surround, Corsair H100 Liquid , Dell S2417DG /S2409W / Acer XB241H Predator / Samsung C24F390 Curve/ Oculus Rift S VR
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easedel
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Re: System just failing completely? Im at a loss 2021/06/13 14:29:53 (permalink)
Will run that in a bit
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easedel
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Re: System just failing completely? Im at a loss 2021/06/13 16:52:07 (permalink)
MhzManiac
If it's memory timings or a stick going bad, run a mem test program. Win 10 has a built in one or use something like this: https://hcidesign.com/memtest/download.html


Ran the mem test. Both sticks passed but the PC will only boot with one stick in DIMM 4. If I put one in DIMM 2 also, it won't post. Tried both sticks in DIMM 4 and it would post and get to windows. So the ram isn't the issue. Seems DIMM 2 is the issue

Going to see if 1 and 3 work
post edited by easedel - 2021/06/13 16:53:54
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easedel
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Re: System just failing completely? Im at a loss 2021/06/13 17:08:45 (permalink)
Both sticks in DIMM 1 and 3. Booted to bios because of the memory change. Went to change profile and system froze.
Rebooted, got in, changed profile.
Restarted, ran mem test.

Passed with DIMM 1 and 3 occupied.

1 & 3 work
2 & 4 not working
4 works

So DIMM 2 isn't behaving
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thezeus66
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Re: System just failing completely? Im at a loss 2021/06/13 17:13:00 (permalink)
try reseating the cpu and clear cmos
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easedel
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Re: System just failing completely? Im at a loss 2021/06/13 17:46:57 (permalink)
Will try reseating cpu tomorrow. Too aggravated to do that right this minute

Oh  and ram in dimm 1 and 3 froze up my system too while I was away from it. Then wouldn't post until I used 1 ram stick, which is in dimm 3 ATM ( and system running ).

Hopefully reseating fixes it
post edited by easedel - 2021/06/13 17:57:28
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MhzManiac
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Re: System just failing completely? Im at a loss 2021/06/13 21:26:29 (permalink)
Memory timings are finicky on this board. If I try and run 2 sticks of my Corsair ram at rated speed, it won't post or it hangs up.  Only 2400 max with 2 sticks. If I fill all 4 slots, I can then run at rated speed.
post edited by MhzManiac - 2021/06/13 21:28:03

That is me in the picture, anyone else ever pet a live Lion?
EVGA Z390 FTW (Bios 1.08)  i7-8700 6 core, 32G Corsair Vengeance LPX Dual Chl 2966 ,  
Intel SSD6 M.2 2000G, Samsung 840 PRO 1000G / 512G SSD,   Gigabyte RTX 2080 Super , Win 10 Pro 64, EVGA Supernova 1300 watts, NZXT Phantom 820, Strix Raid DLX 7.1 surround, Corsair H100 Liquid , Dell S2417DG /S2409W / Acer XB241H Predator / Samsung C24F390 Curve/ Oculus Rift S VR
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wmmills
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Re: System just failing completely? Im at a loss 2021/06/14 03:14:26 (permalink)
Looks like Maniac might have a handle on this but ill throw out this observation just to make more trouble i guess.   Your error code said;  0xc0000221 which is this: https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0xc0000221--status-image-checksum-mismatch  which is pointing to HDD/SSD/OS install/drive corruption and the pointer showed this file: windows\system32\drivers\qeois.sys which is specifically which is pointing more specifically to: QLogic iSCSI offload driver by Qlogic. Info here: https://www.pconlife.com/viewfileinfo/qeois-sys/   So this makes me wonder if you may have a psu voltage issue, what psu make and model you using and how old, or a mechanical hdd issue, what hdd are using aand how old, or maybe both. Qlogic is now Marvell as of 2018 and they both do network and bus devices, qlogic being the legacy products.

MOBO: EVGA x299 Dark, CPU: I9 10900X, RAM: Patriot Viper RGB 3600 32gb, SSD: Samsung 860 EVO 1TB, M2: Samsung 970 EVO+ 1TB, PSU: CoolerMaster M2 1500, CPU HSF: EVGA 240 CLC HSF~ P/P 88CFM Yate Loons, G-CARD:EVGA RTX3090 FTW3 Ultra Gaming, CASE: LIAN-LI PC-V2010B w/ Window mod, OS: Windows 10 Pro 64bit, MON: Alienware AW3821DW, HdSet: steelseries Siberia 

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easedel
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Re: System just failing completely? Im at a loss 2021/06/14 10:21:24 (permalink)
wmmills
Looks like Maniac might have a handle on this but ill throw out this observation just to make more trouble i guess.   Your error code said;  0xc0000221 which is this: https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0xc0000221--status-image-checksum-mismatch  which is pointing to HDD/SSD/OS install/drive corruption and the pointer showed this file: windows\system32\drivers\qeois.sys which is specifically which is pointing more specifically to: QLogic iSCSI offload driver by Qlogic. Info here: https://www.pconlife.com/viewfileinfo/qeois-sys/   So this makes me wonder if you may have a psu voltage issue, what psu make and model you using and how old, or a mechanical hdd issue, what hdd are using aand how old, or maybe both. Qlogic is now Marvell as of 2018 and they both do network and bus devices, qlogic being the legacy products.




That was one of the messages that came up the first few times. It also spit out a bunch of other random files and codes too. AFAIK, I don't even have that file on my system ( the qeois.sys )

As for PSU, its a Corsair CM750-M. Got it maybe 4 years ago? Never had issues with it.

Have an old mech drive as storage but never had issues with that in the past.

My set up I been running at least a year now without issue. All of this popped up the other day. So its not like I just went to put all of this together and this happened.

Going to give reseating a shot now.

FYI I left my system on since last night and no issue at all but that was with only one DIMM slot filled.
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easedel
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Re: System just failing completely? Im at a loss 2021/06/14 12:23:50 (permalink)
Well I just redid the CPU.
Put RAM in DIMM 2 and 4.
Booted to windows but froze instantly.
Took DIMM 4 stick out ( left DIMM 2 in ) as per manual actually.

Wouldn't post.

Took RAM from DIMM 2 and put that into DIMM 4. ( leaving DIMM 2 empty )

It posts.

So yea, DIMM 2 is on my board is screwed up
 
I have the latest bios. I set it to XMP profile 1 and even set it to auto. Yea DIMM 2 just **** the bed for me.

Guess I am looking at an RMA?
post edited by easedel - 2021/06/14 12:25:52
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MhzManiac
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Re: System just failing completely? Im at a loss 2021/06/14 17:43:06 (permalink)
Sounds like you nailed it. Good job!

That is me in the picture, anyone else ever pet a live Lion?
EVGA Z390 FTW (Bios 1.08)  i7-8700 6 core, 32G Corsair Vengeance LPX Dual Chl 2966 ,  
Intel SSD6 M.2 2000G, Samsung 840 PRO 1000G / 512G SSD,   Gigabyte RTX 2080 Super , Win 10 Pro 64, EVGA Supernova 1300 watts, NZXT Phantom 820, Strix Raid DLX 7.1 surround, Corsair H100 Liquid , Dell S2417DG /S2409W / Acer XB241H Predator / Samsung C24F390 Curve/ Oculus Rift S VR
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easedel
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Re: System just failing completely? Im at a loss 2021/06/14 18:57:28 (permalink)
Now trying to figure out how to do a Cross-Ship RMA on a product that is no longer available thus can't figure out the price lol
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Red_Infern013
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Re: System just failing completely? Im at a loss 2021/06/15 02:22:22 (permalink) ☄ Helpfulby easedel 2021/06/15 10:50:13
easedel
Now trying to figure out how to do a Cross-Ship RMA on a product that is no longer available thus can't figure out the price lol


If it's still within warranty they should provide you with a replacement newer board if yours isn't in stock or can't be repaired.

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easedel
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Re: System just failing completely? Im at a loss 2021/06/15 13:38:18 (permalink)
Got in contact with service and now I just need to take a pic of my socket to make sure there are no bent pins before RMA goes through. Wish I knew this yesterday after I reseatted the CPU lmao

sigh
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EVGATech_AnthonyS
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Re: System just failing completely? Im at a loss 2021/06/15 14:32:18 (permalink)
Sorry about that easedel! Wish I would have seen this sooner so I could have saved you the time.

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easedel
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Re: System just failing completely? Im at a loss 2021/06/15 14:41:07 (permalink)
EVGATech_AnthonyS
Sorry about that easedel! Wish I would have seen this sooner so I could have saved you the time.


😅 Well I have to upload the pics to a img host as they are too big for the ticket upload and not uploading to the forum either.

https://imgbox.com/TYo2HoN6
https://imgbox.com/ziOl7MjV
https://imgbox.com/DWHPamvv
https://imgbox.com/5c882CEr
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Re: System just failing completely? Im at a loss 2021/06/15 14:51:21 (permalink)
Just sent you an email about this.

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easedel
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Re: System just failing completely? Im at a loss 2021/06/15 15:06:30 (permalink)
EVGATech_AnthonyS
Just sent you an email about this.




Just read it. Sorta missed the question I asked about. Will reply back.

Oh for ****s n giggles, I plopped the 2nd RAM stick into slot 3.
So 3 and 4 are populated.
BIOS reads 16bg ( 2 x 8gb sticks ).
Running right now.

This is odd haha
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MhzManiac
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Re: System just failing completely? Im at a loss 2021/06/15 17:44:11 (permalink)
That is odd. The DIMM pop table doesn't show that as a valid config. Would be valid if 4 had a DIMM as well.
 
post edited by MhzManiac - 2021/06/15 17:46:07

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That is me in the picture, anyone else ever pet a live Lion?
EVGA Z390 FTW (Bios 1.08)  i7-8700 6 core, 32G Corsair Vengeance LPX Dual Chl 2966 ,  
Intel SSD6 M.2 2000G, Samsung 840 PRO 1000G / 512G SSD,   Gigabyte RTX 2080 Super , Win 10 Pro 64, EVGA Supernova 1300 watts, NZXT Phantom 820, Strix Raid DLX 7.1 surround, Corsair H100 Liquid , Dell S2417DG /S2409W / Acer XB241H Predator / Samsung C24F390 Curve/ Oculus Rift S VR
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easedel
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Re: System just failing completely? Im at a loss 2021/06/15 19:03:04 (permalink)
MhzManiac
That is odd. The DIMM pop table doesn't show that as a valid config. Would be valid if 4 had a DIMM as well.
 




Yep. Only DIMM 3 and 4 have sticks in it and its fine. I was confused when it booted with just a stick in DIMM 4 before. Thats what i been running with since the other day until today lol
post edited by easedel - 2021/06/15 19:18:56
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wmmills
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Re: System just failing completely? Im at a loss 2021/06/17 00:08:41 (permalink)
easedel
MhzManiac
That is odd. The DIMM pop table doesn't show that as a valid config. Would be valid if 4 had a DIMM as well.
 




Yep. Only DIMM 3 and 4 have sticks in it and its fine. I was confused when it booted with just a stick in DIMM 4 before. Thats what i been running with since the other day until today lol


Thats interesting, so it doesnt work unless your running in single channel mode, since you have one stick in each DIMM channel. If you are manually setting the ram up in bios with correct voltage and timings with a 2 for command rate then that would point to the mobo being the issue or the cpu itself may have a issue.

MOBO: EVGA x299 Dark, CPU: I9 10900X, RAM: Patriot Viper RGB 3600 32gb, SSD: Samsung 860 EVO 1TB, M2: Samsung 970 EVO+ 1TB, PSU: CoolerMaster M2 1500, CPU HSF: EVGA 240 CLC HSF~ P/P 88CFM Yate Loons, G-CARD:EVGA RTX3090 FTW3 Ultra Gaming, CASE: LIAN-LI PC-V2010B w/ Window mod, OS: Windows 10 Pro 64bit, MON: Alienware AW3821DW, HdSet: steelseries Siberia 

Help Our Vets From K-2! https://strongholdfreedomfoundation.org
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easedel
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Re: System just failing completely? Im at a loss 2021/06/18 07:53:05 (permalink)
wmmills
easedel
MhzManiac
That is odd. The DIMM pop table doesn't show that as a valid config. Would be valid if 4 had a DIMM as well.
 




Yep. Only DIMM 3 and 4 have sticks in it and its fine. I was confused when it booted with just a stick in DIMM 4 before. Thats what i been running with since the other day until today lol


Thats interesting, so it doesnt work unless your running in single channel mode, since you have one stick in each DIMM channel. If you are manually setting the ram up in bios with correct voltage and timings with a 2 for command rate then that would point to the mobo being the issue or the cpu itself may have a issue.




 
This is the thing though. I never OC. I don't know enough of voltage to tweak anything like that so I just did auto or set to XMP profile 1 in the bios and would update the bios when updates were out. The CPU I got new when I got this motherboard, along with ram psu etc.

I been running fine, in dual channel, for 2 years now I am guessing? I didn't switch anything inside, never reseated things just for the sake of it. Always kept eyes on temp. Would clean out the inside of dust bunnies once in a while but thats it. I thought the issues was audio drivers at first but nope and the rest of the deduction can be seen in the thread.

I am curious as to what the techs will find when they get this board. With my luck though it will work fine and they will have no issues lmao



 
#26
easedel
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Re: System just failing completely? Im at a loss 2021/06/23 12:17:40 (permalink)
Replacement board arrived today and so far so good.
 
Memory showing 16gb in dual channel. Using the DIMM 2 and 4 as normal.
CPU temps nice at 29c
 
Ill have the old board shipped out tomorrow or friday hopefully soon as i figure out the best way to ship it ( UPS or USPS ). Thought there would have been a prepaid return label so didn't plan anything out on that part
 
 
post edited by easedel - 2021/06/23 13:19:40
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wmmills
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Re: System just failing completely? Im at a loss 2021/06/24 04:28:28 (permalink)
easedel
Replacement board arrived today and so far so good.
 
Memory showing 16gb in dual channel. Using the DIMM 2 and 4 as normal.
CPU temps nice at 29c
 
Ill have the old board shipped out tomorrow or friday hopefully soon as i figure out the best way to ship it ( UPS or USPS ). Thought there would have been a prepaid return label so didn't plan anything out on that part
 
 


Glad to hear it. Although, i screwed up on you and i apologize. DIMMs 1 and 3 are one channel and DIMMs 2 and 4 are the other channel, so with slots 2 and 4 filled your running single channel. To get dual channel benefits you would have to put one stick in 1 and 2 or 3 and 4. Thats why they set them up that way cause they figure most people will just fill the first 2 slots and never bother learning about channels,ranks,volts,timings etc.. and that way at least they get the dual channel benefit. Of course on your mobo they changed the game a bit and mandated that you fill slots 2 and 4 first or the mobo will error out.

MOBO: EVGA x299 Dark, CPU: I9 10900X, RAM: Patriot Viper RGB 3600 32gb, SSD: Samsung 860 EVO 1TB, M2: Samsung 970 EVO+ 1TB, PSU: CoolerMaster M2 1500, CPU HSF: EVGA 240 CLC HSF~ P/P 88CFM Yate Loons, G-CARD:EVGA RTX3090 FTW3 Ultra Gaming, CASE: LIAN-LI PC-V2010B w/ Window mod, OS: Windows 10 Pro 64bit, MON: Alienware AW3821DW, HdSet: steelseries Siberia 

Help Our Vets From K-2! https://strongholdfreedomfoundation.org
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#28
easedel
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Re: System just failing completely? Im at a loss 2021/06/25 09:28:03 (permalink)
FFS $25 for shipping
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easedel
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Re: System just failing completely? Im at a loss 2021/06/30 16:50:18 (permalink)
Glad to see it arrived and was accepted. Curious to know exactly what was wrong with it if thats possible
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