EVGA

SuperNOVA 850 GA 850 / 3080 FTW U?

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sydebotham
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2020/10/13 20:55:03 (permalink)
Hello all! I just came home from purchasing the 850 GA in anticipation of my FTW 3080 Ultra arrival (hopefully soon). I was pumped up and started researching even more and noticed a thread on here stating that the GA lineup has serious issues with the 3080 and not to purchase them (750/850). Is anyone currently using this PSU with their 3080 with success? I can return it if needed but wanted to check with the EVGA community first. Thanks in advance!

Maybe a ROG Strix 850 would be the safer bet?
post edited by sydebotham - 2020/10/14 07:58:29
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    Mrmoyer
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    Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/10/16 06:45:20 (permalink)
    I just purchased the 750 GA about a month ago to replace my 650 G3 for the new 3080 cards. It was working fine with my 2070 windforce GPU. The problems started when I installed my 3080 FE and launched a game with the settings maxed out in 1440p. All of my temps were pretty high and the PSU was making a very loud whine under the gaming load which I thought was the 3080 at first. All of a sudden the computer shut down without warning and took a couple minutes to turn back on. After increasing fan speeds and cleaning filters everything still was hotter than normal. I noticed if I tried to alt tab out of the game my computer would instantly shutdown. Did some more troubleshooting and decided to reinstall my 650 G3 PSU and the shutdowns stopped, as well as my temps decreasing about 10°C across the board. I have heard other people having this issue and as of right now I wouldn't recommend picking up a GA for the 3080 until EVGA can solve the issue. You don't want to risk the PSU destroying any of your components. Unfortunately, I think the PSU burned out the LED in my AIO pump but I consider myself lucky that's all that happened.
    #2
    Limitin
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    Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/10/16 16:53:38 (permalink)
    I can confirm that I am having a problem with the 3090 FE and a 850 GA PSU. Not sure which is the problem yet, but it seems like a lot of people are having issues with the GA and the 30 series.
    #3
    racoonsv
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    Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/10/23 00:01:03 (permalink)
    I'm having issues with my 750 GA with a 3080FE as well, shutting down as soon as I open a 4k application.
    #4
    rain2_usa
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    Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/10/23 07:13:22 (permalink)
    I just messaged Jacob on Twitter.  Hopefully he'll reply later in the day when they're open.  I know he was researching the issue as another person asked him the same question. 

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    #5
    racoonsv
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    Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/10/23 07:15:38 (permalink)
    rain2_usa
    I just messaged Jacob on Twitter.  Hopefully he'll reply later in the day when they're open.  I know he was researching the issue as another person asked him the same question. 


    thanks... It's a bit annoying since I bought the psu for the 3080 only ,and it doesnt work, totally random from EVGA, never had issues before with them
    #6
    nrmazloo
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    Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/10/23 07:24:33 (permalink)
    I also have an email into EVGA customer service to get more information as a follow up to a phone call I had with tech support on this topic.
     
    My question back to them for reference;
    "Thank you for your email.  If you could provide some additional details on what EVGA has found regarding the GA series of PSUs and the RTX 3080/90 compatibility that would be helpful.  I was told on the phone this morning that there are certain combinations of hardware that may cause issues.  Can you please elaborate on what those might be?"
     
    I'll let you know if/when I hear back on this one.
     

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    #7
    nrmazloo
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    Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/10/23 14:59:21 (permalink)
    And here is the response that I just received ...
     
    "The concerns you are referring to is within a very specific configuration. If paired a GA power supply with a 3080/90 FTW3 and a high wattage CPU such as a 10900K you may experience some power draw issues. Any configurations outside of this with a lesser power draw should not have any issues as this is caused by the various protections that were built into the power supply. Since the new generation of GPU and Intel CPU have a much higher power draw than previous generations it has caused some issues. Should you have any issues please let us know the specifics of the system specs so we can further assist."
     
    So I should be in the clear and I hope this helps others out.  Thanks!

    CPU - AMD Ryzen 9 5900x Stock
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    #8
    rain2_usa
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    Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/10/23 16:06:59 (permalink)
    nrmazloo
    And here is the response that I just received ...
     
    "The concerns you are referring to is within a very specific configuration. If paired a GA power supply with a 3080/90 FTW3 and a high wattage CPU such as a 10900K you may experience some power draw issues. Any configurations outside of this with a lesser power draw should not have any issues as this is caused by the various protections that were built into the power supply. Since the new generation of GPU and Intel CPU have a much higher power draw than previous generations it has caused some issues. Should you have any issues please let us know the specifics of the system specs so we can further assist."
     
    So I should be in the clear and I hope this helps others out.  Thanks!


    Thanks for following up.  I never got a reply from Jacob, but I guess it's going to be a wait and see kind of thing now.  Hopefully it'll be okay.  I'm sure we'll report back with problems and our configs if we come across that. 

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    #9
    nrmazloo
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    Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/10/23 16:16:29 (permalink)
    rain2_usa
    nrmazloo
    And here is the response that I just received ...
     
    "The concerns you are referring to is within a very specific configuration. If paired a GA power supply with a 3080/90 FTW3 and a high wattage CPU such as a 10900K you may experience some power draw issues. Any configurations outside of this with a lesser power draw should not have any issues as this is caused by the various protections that were built into the power supply. Since the new generation of GPU and Intel CPU have a much higher power draw than previous generations it has caused some issues. Should you have any issues please let us know the specifics of the system specs so we can further assist."
     
    So I should be in the clear and I hope this helps others out.  Thanks!


    Thanks for following up.  I never got a reply from Jacob, but I guess it's going to be a wait and see kind of thing now.  Hopefully it'll be okay.  I'm sure we'll report back with problems and our configs if we come across that. 


    No problem.  It's kind of a bummer in a sense because now I might have issues when upgrading components in the future even though the stated wattage of the PSU would more than cover the system.  Probably just a coincidence, but all the GA series are showing out of stock on the product page as of when I'm typing this out.  Good luck!  

    CPU - AMD Ryzen 9 5900x Stock
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    racoonsv
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    Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/10/24 14:04:05 (permalink)
    I just bought a NZXT c850 and it's working perfectly, the problem is with the EVGA 750 GA , hopefully they can help me with it changing it or something, I bought the evga new as well just for the 3080.
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    rancel21342
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    Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/10/26 19:11:57 (permalink)
    I am also having this issue and I’m incredibly frustrated. I bought a brand new 850W GA about 2 weeks before my 3080 FTW Ultra to make sure I was all set. If I raise my power limits on X1 I start to experience crashes. Even with no OC, Raising power limit and trying to run an OC Scan causes my system to crash and reboot. This is on a 7700k, and there is no way this setup shouldn’t work. Now it seems to be a confirmed issue, and based on that response someone here got, there no plan or way to fix it?
    #12
    racoonsv
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    Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/10/26 19:46:44 (permalink)
    I've tried several fixes before just making my decision to purchase a new PSU, I bought a GA Model for the 3080 as well and is extremely frustrating that it doesn't work, I got a C850 from NZXT and it's working perfectly, not a single issue.
    #13
    nrmazloo
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    Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/10/26 19:48:31 (permalink)
    rancel21342
    I am also having this issue and I’m incredibly frustrated. I bought a brand new 850W GA about 2 weeks before my 3080 FTW Ultra to make sure I was all set. If I raise my power limits on X1 I start to experience crashes. Even with no OC, Raising power limit and trying to run an OC Scan causes my system to crash and reboot. This is on a 7700k, and there is no way this setup shouldn’t work. Now it seems to be a confirmed issue, and based on that response someone here got, there no plan or way to fix it?



    Have you contacted EVGA support about this issue?  They will want to know your configuration but I'm assuming your setup is well within the "normal" limits of an 850 watt PSU.  It clearly isn't working so I hope they will help you out.
    They should probably pull this line from their product page and wattage calculator until this gets sorted out.  Right now if you plug in a 10900K with a RTX 3090 it tells you the 750 GA is a good option.

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    #14
    rancel21342
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    Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/10/26 20:22:15 (permalink)
    nrmazloo
    rancel21342
    I am also having this issue and I’m incredibly frustrated. I bought a brand new 850W GA about 2 weeks before my 3080 FTW Ultra to make sure I was all set. If I raise my power limits on X1 I start to experience crashes. Even with no OC, Raising power limit and trying to run an OC Scan causes my system to crash and reboot. This is on a 7700k, and there is no way this setup shouldn’t work. Now it seems to be a confirmed issue, and based on that response someone here got, there no plan or way to fix it?



    Have you contacted EVGA support about this issue?  They will want to know your configuration but I'm assuming your setup is well within the "normal" limits of an 850 watt PSU.  It clearly isn't working so I hope they will help you out.
    They should probably pull this line from their product page and wattage calculator until this gets sorted out.  Right now if you plug in a 10900K with a RTX 3090 it tells you the 750 GA is a good option.


    Yup it does tell you it’s an option and clearly isn’t. Bought it from Newegg at end of September, have no option to return. I did open a ticket today at EVGA but based on what I’m seeing from others their gonna nicely tell me that it’s a low end psu and nothing they can do. I emailed them about some coil wine when I first got it, and they sent me an email saying it was “an entry level psu”. Okay, so what? It should still be able to run this card with the rating it has.

    Not sure what I do next. I could just say hell with it and buy a 1000w G5 and make sure I’m good for a long while. Was planning to get a new AMD chip after launch and if it can’t run a 7700k that’s obviously not going to work.

    Ideally EVGA would let me send it back and swap to a different psu, but since I bought it from Newegg I don’t see that as being an option. And Newegg won’t take it back either so guess I own it.
    #15
    arkarsenal85
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    Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/10/28 21:39:21 (permalink)
    I'm in the exact same boat. Just got my 3080 today and spent 3 hours trying to get it to post. I swapped where the 8 pins plug into the power supply and it worked...for 10 minutes. Once I was in windows and installed the drivers, i got a black screen. Had to wait a bit to get back into windows. Actually managed to try horizon zero dawn and as soon as I quit...blank screen. At this point I am just gonna go get a power supply locally. I'm done waiting.
    #16
    Big Rick Diesel
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    Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/10/28 23:58:22 (permalink)
    I am having the same issue. when I run stress tests, the entire computer will power down. Using MSI afterburner and other monitoring software, there is no heating issues as the CPU will cap at about 60 even when at full load due to custom loop, and the GPU never gets over 70.
    My current settup is 
    CPU= AMD Ryzen 7 3700x
    GPU= Nvidia 3080 FE
    MOBO= MPG X570 Gaming Pro Carbon Wifi
    Ram= G.Skill Trident Z RBG 16GBx4
    PSU= EVGA Supernova 850 GA
    CPU Cooling= Custom EK Res and Loop
    Fans= 4 corsair RGB's & 6 Noctoa's
    Case= Lian Li 011 Dynamic XL
     
    The temperatures run completely fine, so it isn't a thermal shutdown. The issue continually repeated itself when launching War Thunder at max settings. Also several benchmarks such Like 3D Mark occasionally repeat the process as well. I replaced the PSU with a corsair 850W 3 days ago and have not been able to replicate the issue. I fully believe that this PSU just isn't working well with the fluctuations of this poorly designed GPU. 
    #17
    xmacleod
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    Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/11/04 20:52:26 (permalink)
    Just wanted to add that I too just bought an EVGA Supernova GA 850W power supply for my latest build, expecting it would be fine with a 3080, only to find that it is clearly not.
     
    PC Parts:
    • EVGA Supernova GA 850W (of course)
    • Gigabyte Aorus Z490 Ultra
    • Intel 10700K CPU (overclocked +200 MHz all cores, max clock 5.3GHz, probably not helping power situation)
    • Crucial Ballistix 3600MHz RAM, 2x16 GB
    • EVGA 3080 FTW3 Ultra, stock clock
     
    Other accessories being powered:
    • NZXT X53 Kraken AIO, with 2 NZXT fans
    • 6x Corsair ML120 case fans
    • 2x SSDs (SATA)
    • 3x NVMe disks
     
    Fortunately for me, we are working on another computer for someone with a much less demanding setup, so my Supernova PSU will just get transferred as soon as my Corsair HX1200 replacement arrives (Sorry EVGA, I'll remain loyal to your graphics cards and your service for the foreseeable future, but this is not a good first impression of power supplies... I miss PC Power and Cooling, but I digress).
     
    UPDATE 2020-11-06:  The Corsair HX1200 tests fine but is DOA when you try to power even a basic computer with it. Looking at recent reviews, this appears to be very common recently. I guess Corsair is off the list, too.
    I put my 12-year-old PC Power and Cooling 850W PSU in here with the 10700K and the 3080 FTW Ultra and so far, no problems.
     
    UPDATE 2020-11-10: So far the old PC Power & Cooling 850W unit is holding strong. Metro Exodus plays with RTX and other settings all on Ultra, DLSS *disabled*, at 100+ FPS without suddenly turning off. I am currently pretty happy with the setup.
    post edited by xmacleod - 2020/11/10 21:16:22
    #18
    kglass
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    Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/11/04 23:40:23 (permalink)
    Pretty sure the 850GA is an Andyson unit  , I have read a lot of not so great things about Andyson units in general. But, the good thing is EVGA will most likely take care of you with their excellent support.

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    #19
    captainunderpants410
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    Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/11/10 13:08:35 (permalink)
    I have same set up did that new power supply work?
    #20
    mizzer
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    Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/11/10 19:49:54 (permalink)
    That’s what I have in my 2nd rig. I hope it works for you.

    Gigabyte Aorus Master x570 * AMD 5900X * 32GB G.SKILL Trident 3600 * Arctic Liquid Freezer II 420 * GeForce 4090 FE  * Corsair RM1000x PSU * 1TB Samsung 970 EVO NVMe * 2x 2TB Samsung 870 QVO SSDs * LG OLED48CXPUB * Fractal Design Meshify 2 XL
    #21
    xmacleod
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    Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/11/10 21:18:17 (permalink)
    captainunderpants410
    I have same set up did that new power supply work?



    In case you are asking me, so far my old PC Power & Cooling 850W power supply is holding strong. Updated my first post to reflect this. I'll be sure to update it again if I do ever run into another random power-off.
    #22
    Data1987
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    Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/11/13 12:08:36 (permalink)
    Its a good chpice. U will be fine with 850W.
    #23
    jgomez
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    Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/11/17 17:41:58 (permalink)
    Are the issues mostly with the 850W GA? Are 3080FTWs working ok with G3s?
    #24
    Jimdurt
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    Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/11/20 16:55:53 (permalink)
    I just made a new post for this. I have 850GA shutting down with Strix 3090. EVGA is replacing with 1000w G+ psu. Barely got the sentence out when CS rep heard the 3090 and said, yeah we are gonna have to replace that psu.
    #25
    leoglenn@tejaslabs.net
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    Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/11/21 20:05:20 (permalink)
    I too had the exact same issue....recently built a new computer with the new Ryzen 7 5800x (couldn't get my hands on the 5900x). I was originally using a RTX 2080, but the other day, I happen to be at Micro Center purchasing some fans and the graphics card Gods shined down on me and I walked out of there with a Asus ROG Strix RTX 3090 OC. After I first installed it, I kept experiencing random shut downs with no attempt to reboot. After the usual troubleshooting, I turned to the web to see if anyone else had a similiar issues. I saw a few post like this, so I decided to replace my EVGA 850w GA with a EVGA 850w G+ that I happen to have in my son's computer. No more shutdowns!!!!

    My Rig:

    EVGA X58 Classified (E759) Bios S21T
    Intel i7 920 D0 @ 4.13Ghz/4.33 Turbo (20x207) 1.235v
    (3x2GB) OCZ PC3 1600Mhz 8-8-8-24 1T @1652
    2x EVGA GTX 285 SSC's 736/1701/1410
    2x WD 320GB RAID 0 (Win 7 RC1 64bit)
    1x Samsung DVD-RW SATA
    Thermaltake WO133 1200w PSU
    Swiftech XT CPU W/B  34 33 35 32 idle/57 55 56 53 load
    Dual Swiftech Radiators 220 & 320 in Push/Pull
    Creative X-Fi Titanium
    Gateway 24" Monitor
    Cooler Master HAF932
    #26
    One-Shot
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    Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/11/24 16:13:02 (permalink)
    Just to add to this, I had a 850 GA as well paired with a 3080 FE. I got shutdowns at first only when I tried overclocking, but then when I tried playing FFXV at 4k max even at stock my PC would shut down. Tried exchanging with the EVGA 1000w Q one, but that had a huge amount of coil whine. Ended up going with a corsair one in the end and 0 issues.
    #27
    xeons
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    Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/12/04 21:29:41 (permalink)
    So are the 850 GA power supplies defective when it comes to pumping out enough wattage over the PCIe power cables?
    #28
    Jimdurt
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    Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/12/05 04:54:20 (permalink)
    xeons
    So are the 850 GA power supplies defective when it comes to pumping out enough wattage over the PCIe power cables?
    It's not the wattage. I'm using an Asus Thor 850w psu while I'm waiting for the replacement psu. EVGA is sending me a 1000w G3. So I got a pretty good upgrade from the 850 GA.
    #29
    Sprynx
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    Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/12/06 14:58:33 (permalink)
    Do we have any consensus that this is a problem with pairing a GA PSU unit with a 3080 card yet?
    My PC parts are about to arrive and would like to know if I need to return my Supernova 750w GA.
    I cannot, unfortunately, chance on testing if this issue exists because the place I purchased from doesn't allow returns if their product is opened.
    #30
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