EVGA

Hot!SuperNOVA 850 GA 850 / 3080 FTW U?

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xeons
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Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/12/06 15:13:41 (permalink)
Sprynx
Do we have any consensus that this is a problem with pairing a GA PSU unit with a 3080 card yet?
My PC parts are about to arrive and would like to know if I need to return my Supernova 750w GA.
I cannot, unfortunately, chance on testing if this issue exists because the place I purchased from doesn't allow returns if their product is opened.


That's what I'm concerned about, I just bought an 850w GA, which should be more than enough for a power requirements of the RTX 3090 however I don't want to try using it if it's going to cause power instability and i'll have to return it anyway. Also makes me concerned about the quality of the newer EVGA power supplies if they can't handle the rated wattage or power spikes.
#31
Jimdurt
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Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/12/07 03:17:56 (permalink)
Depends on how bad you need it. If the psu fails, you will get upgraded to a better psu. You will have to wait. And possibly reach out to Jacob on Twitter so you can get faster service. Been a month since I contacted EVGA about my 850 GA.
#32
dryja123
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Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/12/07 08:01:07 (permalink)
Happy I stumbled across this thread.  I was running the 850w GA PSU alongside my 3080 FTW3 Ultra for a bit with no issues.  I just installed my Ryzen 9 5900X and started running into issues with my PC randomly shutting down while gaming.  Fresh install, drivers and BIOS updated etc....  Event logs are showing Kernal power issues. 
 
I opened a ticket on the PSU and I'll see what they say.   
#33
dryja123
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Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/12/07 11:38:35 (permalink)
Wow, I know EVGA gets a ton of credit for their customer service and I had the opportunity to experience it first hand.  Just called regarding my 850W GA and the guy on the phone instantly said that there were some reported issues and offered to swap it out with a different model.  It was seriously painless and the guy I spoke to was great. 
#34
Hicsuntdracones-
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Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/12/07 12:24:34 (permalink)
Sprynx
Do we have any consensus that this is a problem with pairing a GA PSU unit with a 3080 card yet?
My PC parts are about to arrive and would like to know if I need to return my Supernova 750w GA.
I cannot, unfortunately, chance on testing if this issue exists because the place I purchased from doesn't allow returns if their product is opened.


At this point I would NOT use a GA with a 3080 or 3090. Do a couple of searches and you'll find a ton of people with problems, return it if you can.
#35
Jimdurt
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Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/12/07 15:17:01 (permalink)
Hicsuntdracones-
Sprynx
Do we have any consensus that this is a problem with pairing a GA PSU unit with a 3080 card yet?
My PC parts are about to arrive and would like to know if I need to return my Supernova 750w GA.
I cannot, unfortunately, chance on testing if this issue exists because the place I purchased from doesn't allow returns if their product is opened.


At this point I would NOT use a GA with a 3080 or 3090. Do a couple of searches and you'll find a ton of people with problems, return it if you can.


After getting confirmation that I'm receiving a 1000w G3 psu as a replacement for my 850w GA, I can't complain too much. It took much longer than I was prepared for. Almost a month. But after contacting Jacob on Twitter, he got the RMA processed within hours. If you can wait and want to roll the dice, buy the $150 GA model, return if the same problem occurs and get a $230 psu as replacement. I couldn't have done this had a not had another psu to use while waiting for the RMA process to complete.

I am really disappointed that EVGA has a community forum and rely on customers to communicate and troubleshoot these types of issues on their own. Maybe this issue is minor and not as widespread as other issues but, either way, it's a huge problem for any customer when they install their shiny new gpu only to find out something is wrong. First reaction will be to contact the gpu manufacturer in many cases. Hopefully someone can search and find a thread on here or Reddit before investing too much money on products like these and avoid it.

The major problem with the 850w GA is, it's the cheapest EVGA PSU with at least 3 vga connectors for 30series gpu if you sort on PC PART PICKER. I know that is why I chose it. I sorted by EVGA because I know they have a good track record for customer support. Next I sort by 850w minimum. Then if you sort by price, more times than not, you will see the GA as the likely choice.
#36
Hicsuntdracones-
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Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/12/07 16:24:24 (permalink)
Jimdurt
Hicsuntdracones-
Sprynx
Do we have any consensus that this is a problem with pairing a GA PSU unit with a 3080 card yet?
My PC parts are about to arrive and would like to know if I need to return my Supernova 750w GA.
I cannot, unfortunately, chance on testing if this issue exists because the place I purchased from doesn't allow returns if their product is opened.


At this point I would NOT use a GA with a 3080 or 3090. Do a couple of searches and you'll find a ton of people with problems, return it if you can.


After getting confirmation that I'm receiving a 1000w G3 psu as a replacement for my 850w GA, I can't complain too much. It took much longer than I was prepared for. Almost a month. But after contacting Jacob on Twitter, he got the RMA processed within hours. If you can wait and want to roll the dice, buy the $150 GA model, return if the same problem occurs and get a $230 psu as replacement. I couldn't have done this had a not had another psu to use while waiting for the RMA process to complete.


What? The GA has known problems, you yourself even had problems and if I'm reading it right it took them a month to resolve it for you. Why in the world would you recommend rolling the dice on this? Also, you're not guaranteed a 1000w G3, they're sending me a refurbished 850w G5 to replace my brand new 2 month old 850w GA and others have said they're getting the same thing. If I had the option I would return my GA in a heartbeat and get something that works.
#37
Jimdurt
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Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/12/07 19:38:43 (permalink)
Hicsuntdracones-
Jimdurt
Hicsuntdracones-
Sprynx
Do we have any consensus that this is a problem with pairing a GA PSU unit with a 3080 card yet?
My PC parts are about to arrive and would like to know if I need to return my Supernova 750w GA.
I cannot, unfortunately, chance on testing if this issue exists because the place I purchased from doesn't allow returns if their product is opened.


At this point I would NOT use a GA with a 3080 or 3090. Do a couple of searches and you'll find a ton of people with problems, return it if you can.


After getting confirmation that I'm receiving a 1000w G3 psu as a replacement for my 850w GA, I can't complain too much. It took much longer than I was prepared for. Almost a month. But after contacting Jacob on Twitter, he got the RMA processed within hours. If you can wait and want to roll the dice, buy the $150 GA model, return if the same problem occurs and get a $230 psu as replacement. I couldn't have done this had a not had another psu to use while waiting for the RMA process to complete.


What? The GA has known problems, you yourself even had problems and if I'm reading it right it took them a month to resolve it for you. Why in the world would you recommend rolling the dice on this? Also, you're not guaranteed a 1000w G3, they're sending me a refurbished 850w G5 to replace my brand new 2 month old 850w GA and others have said they're getting the same thing. If I had the option I would return my GA in a heartbeat and get something that works.


I never recommended it. I said "if". And provided my experience. Take it for what's it worth. If you want to argue, find a brick wall.
#38
xeons
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Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/12/07 22:01:38 (permalink)
I think i'm just going to return the SuperNova 850w GA (DiabloTek Edition) as soon as it arrives. No sense in rolling the dice on a presumably defective product.
 
I ordered a Corsair AX850 instead.
#39
Hicsuntdracones-
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Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/12/08 06:22:39 (permalink)
Jimdurt
Hicsuntdracones-
Jimdurt
Hicsuntdracones-
Sprynx
Do we have any consensus that this is a problem with pairing a GA PSU unit with a 3080 card yet?
My PC parts are about to arrive and would like to know if I need to return my Supernova 750w GA.
I cannot, unfortunately, chance on testing if this issue exists because the place I purchased from doesn't allow returns if their product is opened.


At this point I would NOT use a GA with a 3080 or 3090. Do a couple of searches and you'll find a ton of people with problems, return it if you can.


After getting confirmation that I'm receiving a 1000w G3 psu as a replacement for my 850w GA, I can't complain too much. It took much longer than I was prepared for. Almost a month. But after contacting Jacob on Twitter, he got the RMA processed within hours. If you can wait and want to roll the dice, buy the $150 GA model, return if the same problem occurs and get a $230 psu as replacement. I couldn't have done this had a not had another psu to use while waiting for the RMA process to complete.


What? The GA has known problems, you yourself even had problems and if I'm reading it right it took them a month to resolve it for you. Why in the world would you recommend rolling the dice on this? Also, you're not guaranteed a 1000w G3, they're sending me a refurbished 850w G5 to replace my brand new 2 month old 850w GA and others have said they're getting the same thing. If I had the option I would return my GA in a heartbeat and get something that works.


I never recommended it. I said "if". And provided my experience. Take it for what's it worth. If you want to argue, find a brick wall.

You replied to me, said pretty much the opposite of what I said, and you're accusing me of trying to start an argument? what in the world...
 
Also, how is saying "If you can wait and want to roll the dice, buy the $150 GA model" not recommending they roll the dice?
#40
dryja123
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Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/12/08 17:46:51 (permalink)
Just got a shipping confirmation on my replacement 850W GA replacement.  EVGA is sending out a 1000W G3.  Nice upgrade. 
#41
BoostedSTX
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Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/12/11 09:40:34 (permalink)
I am running a 750GA and have not had any issues. I've ran multiple benchmarks in Timespy and plenty of gaming with no shut downs or black screens. My 3080 FTW should be in today so that will be the real test. 
 
Current set up
3800X @ 4.2Ghz
3080 XC3 Ultra (as shipped clock speeds)
64GB Corsair dominator DDR4
Supernova 750GA PSU
128GB NVMe
512GB NVMe
2 TB SSD
Asiahorse 360 fan unit
Deepcool castle 360 AIO
 
 

10G-P5-3895-KR 10/6/2020 8:02:24 AM PT No
10G-P5-3885-KR 9/18/2020 3:36:35 AM PT Yes 
10G-P5-3883-KR 9/18/2020 3:36:24 AM PT No
10G-P5-3881-KR 9/18/2020 3:36:15 AM PT No
10G-P5-3897-KR 9/18/2020 3:35:59 AM PT No
#42
xeons
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Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/12/11 09:51:18 (permalink)
Just a follow up, I'm just using my existing SuperNova 750w G+ from 2018 for the moment while I wait for the backordered AX850 and it seems to be running the Ryzen 7 5800x and 3090 just fine though so I'm wondering if I should just cancel the order for the AX850.
#43
BoostedSTX
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Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/12/11 09:55:59 (permalink)
xeons
Just a follow up, I'm just using my existing SuperNova 750w G+ from 2018 for the moment while I wait for the backordered AX850 and it seems to be running the Ryzen 7 5800x and 3090 just fine though so I'm wondering if I should just cancel the order for the AX850.




Hard to say, if it is working without issue I personally would not replace it. 

10G-P5-3895-KR 10/6/2020 8:02:24 AM PT No
10G-P5-3885-KR 9/18/2020 3:36:35 AM PT Yes 
10G-P5-3883-KR 9/18/2020 3:36:24 AM PT No
10G-P5-3881-KR 9/18/2020 3:36:15 AM PT No
10G-P5-3897-KR 9/18/2020 3:35:59 AM PT No
#44
BoostedSTX
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Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/12/14 05:42:44 (permalink)
Update- received my 3080 FTW3 Ultra, running a overclock and playing games on 1440P max settings zero issues with a 750GA

10G-P5-3895-KR 10/6/2020 8:02:24 AM PT No
10G-P5-3885-KR 9/18/2020 3:36:35 AM PT Yes 
10G-P5-3883-KR 9/18/2020 3:36:24 AM PT No
10G-P5-3881-KR 9/18/2020 3:36:15 AM PT No
10G-P5-3897-KR 9/18/2020 3:35:59 AM PT No
#45
dryja123
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Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/12/14 15:19:49 (permalink)
Received my replacement PSU today.  They shipped me a new in box 1000w G3
#46
JoeyB1883
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Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/12/14 16:35:44 (permalink)
For those that received replacements for their GA PSu... did they require you to send in your current PSU before sending out the new one? Working from home right now and I'd be kind of screwed if I have to send this one in for the time being.
post edited by JoeyB1883 - 2020/12/14 17:13:10
#47
nrmazloo
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Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/12/15 07:25:54 (permalink)
JoeyB1883
For those that received replacements for their GA PSu... did they require you to send in your current PSU before sending out the new one? Working from home right now and I'd be kind of screwed if I have to send this one in for the time being.

I used the cross ship option for mine so I had to put down a refundable collateral payment, but it made it so I had the new PSU in hand before taking out the old one. 

CPU - AMD Ryzen 9 5900x Stock
CPU Cooler - Corsair H100i Elite
Motherboard - MSI B450-A PRO
RAM - 32GB G.Skill Ripjaws V DDR4 3200
GPU - EVGA 3080 XC3 Ultra - Red Lips Version
OS SSD - Kingston A400 M.2
SSD - Samsung EVO 860 1TB
HDD - Hitachi Ultrastar 2TB 7200 RPM
PSU - EVGA Supernova 1000 G+
Case - Corsair 4000D Airflow
Monitor - LG 32GK650F 1440p[/f
#48
meeggtoast
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Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/12/15 22:02:42 (permalink)
I was going to do custom cable sleeves for my PSU and stumbled on this thread.
 
I'm currently running 5900x+3080. Did benchmarks and stresstests, along with 25+ hours of cyberpunk on max with 0 issues so far with the GA PSU.
I'm running the TUF OC, could it depend on the AIB Version of the 3000 series card's powerdraw as well?
 
However, at least I know if I get a random blackscreen during a game its my PSU's fault and I would need to RMA it.
#49
JoeyB1883
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Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/12/17 07:27:55 (permalink)
Well EVGA messed up my RMA on my GA 850 and just sent me another one instead of a different one... Just thankful I have a be quiet PSU arriving today otherwise I'd be screwed for another week... Yay....
#50
herbderb98
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Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/12/19 00:03:59 (permalink)
I just purchased the Supernova 850 GA from my local computer store, now im scared since im planning to get a 5600x and a 3080 and have no way of testing it atm.
#51
Thmsrc
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Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/12/19 18:43:30 (permalink)
I have the 850 GA paired with a I9 10900k plus 3090 ftw3 and can confirm that it is having problems. With or without over clocking my gpu I get random restarts. I’ll be able to narrow down wether it’s the power supply or the gpu when my new power supply comes in.
#52
dryja123
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Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/12/20 16:14:58 (permalink)
herbderb98
I just purchased the Supernova 850 GA from my local computer store, now im scared since im planning to get a 5600x and a 3080 and have no way of testing it atm.


The PSU carries a 10 year warranty. When I had my first system shutdown I called EVGA and within minutes they sent me a new in box 1000w G3. It was effortless.
#53
herbderb98
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Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/12/21 08:56:59 (permalink)
Here's the problem, I don't live in the US
#54
tribunal88
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Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2020/12/23 04:58:22 (permalink)
I had a 750-GA with the same issues as everyone else reporting in. I put the RMA in last Thursday by phone (12/17). Put in the collateral for cross-shipping. They say wait 1-3 business days once approved, and that was actually spot-on as I received shipping notice last night (12/22). This morning I got from the shipping label they were sending me an 850-G+. That's quick service.
#55
joseinf10
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Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2021/01/01 13:15:51 (permalink)
Did you solved the issue? Definitely the GA Supernova doesn't work with the 3080?
#56
tribunal88
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Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2021/01/01 14:04:42 (permalink)
joseinf10
Did you solved the issue? Definitely the GA Supernova doesn't work with the 3080?



I think so. The replacement showed up 48 hours ago, and it was an easy install. It didn't come with any cabling, if anyone is interested. Just unplug the cables, swap the PSU and plug them back in. Since then I haven't had any PSU shutdowns. I've been running my 3080 FTW3 Ultra full-tilt, and enabled the DOCP to let the RAM get up to 3600 (doing the latter previously seemed to exacerbate the shutdowns). If I go a few more days without issues, I'll fell pretty confident in the results.
#57
joseinf10
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Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2021/01/01 14:47:08 (permalink)
What PSU are you using now with the RTX 3080?
#58
tribunal88
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Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2021/01/01 15:00:05 (permalink)
850-G+
#59
kikkoman123
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Re: SuperNOVA 850 GA 850 / 3080 FTW U? 2021/01/11 02:38:30 (permalink)
bought a 850 ga 2 months or so ago. with 1080 fine. got a 3080 ftw ultra, psu whining so loud now under load. rma 850 ga replacement coming in a few days. will update 

i7 10700K OC by AI 36%
Asus z490-H STRIX
Corsair Vengeance RGB 3200 C16
EVGA 3080 FTW ULTRA Bykski WB 
Corsair Hydro X Cooling:
XC7 - XD5 - 2 x XR5 - 7 x 120mm QL - 3 x 120mm LL
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Pic - https://imgur.com/a/iUyHE5j
 
#60
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