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Second EVGA 3090 FTW3 Ultra - no display output after hard crash, fans spinning

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Re: Second EVGA 3090 FTW3 Ultra - no display output after hard crash, fans spinning Wednesday, December 30, 2020 6:39 PM (permalink)
BaDBoY_uK
Gereon83
I had similar problems with my 3090 Hybrid (black screen, fans spinning at 100%) and read that some people are having this issue with Evga Precision X1 or Msi afterburner running.

I deleted X1 and since then i didnt have any problems anymore, now 2 weeks without any issues.

Are you running X1 or Afterburner in the background?


I can't get to windows now bud. So can't remove X1. The card is no longer detected in Windows



Disregard my earlier suggestion I misunderstood, you not near your PC
post edited by AWK16 - Wednesday, December 30, 2020 6:45 PM
#31
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Re: Second EVGA 3090 FTW3 Ultra - no display output after hard crash, fans spinning Wednesday, December 30, 2020 6:41 PM (permalink)
Gereon83
BaDBoY_uK
Gereon83
I had similar problems with my 3090 Hybrid (black screen, fans spinning at 100%) and read that some people are having this issue with Evga Precision X1 or Msi afterburner running.

I deleted X1 and since then i didnt have any problems anymore, now 2 weeks without any issues.

Are you running X1 or Afterburner in the background?


I can't get to windows now bud. So can't remove X1. The card is no longer detected in Windows


I also have a i7-10700k on an Hero XII Mobo.

When i had the issue with my card, i removed the gpu, started the pc again with the onboard gpu from the mobo.

Removed X1, removed the drivers with DDU, swapped the gpu in again and did a fresh install.

That did work out for me in the end.

Just throwing ideas around :)


100% appreciate the advice bud. I will try it after work today and see if it works. I'll try those steps.
#32
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Re: Second EVGA 3090 FTW3 Ultra - no display output after hard crash, fans spinning Wednesday, December 30, 2020 7:20 PM (permalink)
BaDBoY_uK
Gereon83
I had similar problems with my 3090 Hybrid (black screen, fans spinning at 100%) and read that some people are having this issue with Evga Precision X1 or Msi afterburner running.

I deleted X1 and since then i didnt have any problems anymore, now 2 weeks without any issues.

Are you running X1 or Afterburner in the background?


I can't get to windows now bud. So can't remove X1. The card is no longer detected in Windows


remove it from the machine for an hour and then reinstall and turn off the PSU at the switch. The card is gone but I got mine to work this way, but it’s very unstable and crashes randomly so had to RMA it. shop said it was under performing so got my RMA Black lip one but think I’m gonna have to let PX1 do that firmware update as I can’t live with the funky lighting 

Motherboard- Asrock 570x Phantom Gaming, Ram- Corsair Vengeance 2X 16Gb @3400Mhz, Cpu- AMD Ryzen 3600x, Power Supply- Evga 850 Platinum, Graphics Card- Evga 3090 FTW3 Ultra V2 Black Lips, WinOS- Samsung M.2 250, Game Storage- Corsair 1TB 4.0 NVME, Additional storage- X3 250GB Samsung SSD’s, Cooling- Noctua D15 Twin Tower, Case- Lian Li Lancool2 with Mesh Kit
 
#33
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Re: Second EVGA 3090 FTW3 Ultra - no display output after hard crash, fans spinning Wednesday, December 30, 2020 7:40 PM (permalink)
ComicBookAssassin
remove it from the machine for an hour and then reinstall and turn off the PSU at the switch. The card is gone but I got mine to work this way, but it’s very unstable and crashes randomly so had to RMA it. shop said it was under performing so got my RMA Black lip one but think I’m gonna have to let PX1 do that firmware update as I can’t live with the funky lighting 



EVGA just accepted my RMA so I am sending it back next week. They also agreed a cross-shipping with reduced cost. This was a +1 for this being my second RMA. 
 
I tried removing the card, getting to Windows with onboard HDMI, removing Precision X and drivers, safe mode DDU, then reinsert the card. Did not help. The card itself has problems for sure. The fans are still spinning up and down. I went into Windows also and tried to flash the VBios but it says no valid graphics adapter is detected.
 
:(
#34
Gereon83
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Re: Second EVGA 3090 FTW3 Ultra - no display output after hard crash, fans spinning Wednesday, December 30, 2020 7:42 PM (permalink)
Sounds like a fried card for sure :(

At least your RMA got accepted.

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#35
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Re: Second EVGA 3090 FTW3 Ultra - no display output after hard crash, fans spinning Wednesday, December 30, 2020 7:47 PM (permalink)
Gereon83
Sounds like a fried card for sure :(

At least your RMA got accepted.



Thanks. I was hoping the suggestion above would work. I'd MUUUUUUUUUCH rather have this card suddenly work for me as it means no gaming this weekend. And I have no life so this is super painful hehe :)
 
EVGA's team isn't back til next week, which I absolutely understand, albeit I am very sad
#36
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Re: Second EVGA 3090 FTW3 Ultra - no display output after hard crash, fans spinning Wednesday, December 30, 2020 8:10 PM (permalink)
Throwing my hat into the ring for historical reference. Mid-game earlier today, playing half life Alyx, system crashes to black (20-30 minutes into game). Rebooted pc, everything except the screens turn on. Lights and fans on the gpu (3090 FTW3 Ultra, black trim) remained on. Power supply was also reading a lower output than usual at 70-80 resting vs 110-120 prior.

Tried the following: reseating gpu, reseating all power cables, replacing all power cables, switching between gpu bios type (oc and normal), switching from using display port to hdmi, using a different monitor. Eventually ran out and bought a cheap gt1030, which succeeded to output display signal. With both seated on the mobo, only the 1030 was detected.

​Already contacted support to get an RMA setup.

Unfortunately this was my second 3090, after the first seceeded to the "red light of death" just before Thanksgiving.
#37
BaDBoY_uK
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Re: Second EVGA 3090 FTW3 Ultra - no display output after hard crash, fans spinning Wednesday, December 30, 2020 8:16 PM (permalink)
Brother XVII
Throwing my hat into the ring for historical reference. Mid-game earlier today, playing half life Alyx, system crashes to black (20-30 minutes into game). Rebooted pc, everything except the screens turn on. Lights and fans on the gpu (3090 FTW3 Ultra, black trim) remained on. Power supply was also reading a lower output than usual at 70-80 resting vs 110-120 prior.

Tried the following: reseating gpu, reseating all power cables, replacing all power cables, switching between gpu bios type (oc and normal), switching from using display port to hdmi, using a different monitor. Eventually ran out and bought a cheap gt1030, which succeeded to output display signal. With both seated on the mobo, only the 1030 was detected.

​Already contacted support to get an RMA setup.

Unfortunately this was my second 3090, after the first seceeded to the "red light of death" just before Thanksgiving.



Exactly what happened to me bud albeit it was with Witcher 3. My video shows that all lights appear on, but no display. I can see the USBs flicker on and off and my normal fans spin. So the systems gets to Windows. But the card isn't there :(
#38
cneuhauser
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Re: Second EVGA 3090 FTW3 Ultra - no display output after hard crash, fans spinning Wednesday, December 30, 2020 8:28 PM (permalink)
*Cringe*
 
May the force be with you....

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#39
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Re: Second EVGA 3090 FTW3 Ultra - no display output after hard crash, fans spinning Wednesday, December 30, 2020 8:31 PM (permalink)
cneuhauser
*Cringe*
May the force be with you....



What a fantastic contribution to this thread. Kudos :)
TBH I need all the help I can get
 
 
post edited by BaDBoY_uK - Wednesday, December 30, 2020 8:34 PM
#40
Gereon83
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Re: Second EVGA 3090 FTW3 Ultra - no display output after hard crash, fans spinning Wednesday, December 30, 2020 8:43 PM (permalink)
BaDBoY_uK
Exactly what happened to me bud albeit it was with Witcher 3. My video shows that all lights appear on, but no display. I can see the USBs flicker on and off and my normal fans spin. So the systems gets to Windows. But the card isn't there :(


Did you try out different Pci slots?

Just to be sure that you dont have a problem there.

And checked the power cabling on both gpu and psu side?


If you already did, then im running out of ideas :(

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#41
rjohnson11
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Re: Second EVGA 3090 FTW3 Ultra - no display output after hard crash, fans spinning Wednesday, December 30, 2020 8:48 PM (permalink)
BaDBoY_uK
ComicBookAssassin
remove it from the machine for an hour and then reinstall and turn off the PSU at the switch. The card is gone but I got mine to work this way, but it’s very unstable and crashes randomly so had to RMA it. shop said it was under performing so got my RMA Black lip one but think I’m gonna have to let PX1 do that firmware update as I can’t live with the funky lighting 



EVGA just accepted my RMA so I am sending it back next week. They also agreed a cross-shipping with reduced cost. This was a +1 for this being my second RMA. 
 
I tried removing the card, getting to Windows with onboard HDMI, removing Precision X and drivers, safe mode DDU, then reinsert the card. Did not help. The card itself has problems for sure. The fans are still spinning up and down. I went into Windows also and tried to flash the VBios but it says no valid graphics adapter is detected.
 
:(


I forwarded your issues to EVGA directly earlier today, so I'm glad they were able to assist. 

AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

#42
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Re: Second EVGA 3090 FTW3 Ultra - no display output after hard crash, fans spinning Thursday, December 31, 2020 1:29 AM (permalink)
rjohnson11 
I forwarded your issues to EVGA directly earlier today, so I'm glad they were able to assist. 



Much appreciated that you would do that. To be clear, I have never questioned EVGA's support for their customers. There's a reason I have bought from them for a while now. Alas they seem to have had a few problems with the 3090 this launch. Most likely due to very limited time from NV to create their boards/power runs. I don't know tbh. I am speculating. 
 
Fingers crossed my new card has black lips and/or doesn't have issues. 
 
Gereon83
Did you try out different Pci slots?
Just to be sure that you dont have a problem there.
And checked the power cabling on both gpu and psu side?
If you already did, then im running out of ideas :(

 
Yep tested both of those. RMA time bud. Appreciate the replies
 
 
 
 
#43
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Re: Second EVGA 3090 FTW3 Ultra - no display output after hard crash, fans spinning Friday, January 08, 2021 7:49 AM (permalink)
EVGA still hasn't sent my new card this week. This means it's likely I won't have a card this weekend. That means I've been without a card for two full weeks. And I've been WITHOUT a card more than WITH a card for the last month since I bought the 3090. Rediculous tbh. At this point I am done with EVGA tbh
#44
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Re: Second EVGA 3090 FTW3 Ultra - no display output after hard crash, fans spinning Friday, January 08, 2021 8:38 AM (permalink)
Seems like there's enough of these dead cards which seem to display the same fault to rule out it being an individuals system IMO.
On my second card, the first lasted about 21 days or so.
#45
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Re: Second EVGA 3090 FTW3 Ultra - no display output after hard crash, fans spinning Saturday, January 09, 2021 11:36 AM (permalink)
BaDBoY_uK
EVGA still hasn't sent my new card this week. This means it's likely I won't have a card this weekend. That means I've been without a card for two full weeks. And I've been WITHOUT a card more than WITH a card for the last month since I bought the 3090. Rediculous tbh. At this point I am done with EVGA tbh



Hello BaDBoy_uK,
 
We apologize for the delay.  To shed some light due to the recent holidays and end of year closure for EVGA, we are experiencing longer shipping processing times than usual.   
 
I did review your account a moment ago and can confirm that a replacement unit is scheduled to be shipped out on Monday expedited.  
 
Best Regards,

-Jayson- EVGA USA RMA Dept.
Reddit - u/EVGA_JaysonC   Twitter/X - @evga_jaysonc - email:support@evga.com

#46
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Re: Second EVGA 3090 FTW3 Ultra - no display output after hard crash, fans spinning Saturday, January 09, 2021 12:18 AM (permalink)
EVGA_RMA_JaysonC
BaDBoY_uK
EVGA still hasn't sent my new card this week. This means it's likely I won't have a card this weekend. That means I've been without a card for two full weeks. And I've been WITHOUT a card more than WITH a card for the last month since I bought the 3090. Rediculous tbh. At this point I am done with EVGA tbh



Hello BaDBoy_uK,
 
We apologize for the delay.  To shed some light due to the recent holidays and end of year closure for EVGA, we are experiencing longer shipping processing times than usual.   
 
I did review your account a moment ago and can confirm that a replacement unit is scheduled to be shipped out on Monday expedited.  
 
Best Regards,




AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

#47
wmmills
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Re: Second EVGA 3090 FTW3 Ultra - no display output after hard crash, fans spinning Saturday, January 09, 2021 1:44 PM (permalink)
rjohnson11
EVGA_RMA_JaysonC
BaDBoY_uK
EVGA still hasn't sent my new card this week. This means it's likely I won't have a card this weekend. That means I've been without a card for two full weeks. And I've been WITHOUT a card more than WITH a card for the last month since I bought the 3090. Rediculous tbh. At this point I am done with EVGA tbh



Hello BaDBoy_uK,
 
We apologize for the delay.  To shed some light due to the recent holidays and end of year closure for EVGA, we are experiencing longer shipping processing times than usual.   
 
I did review your account a moment ago and can confirm that a replacement unit is scheduled to be shipped out on Monday expedited.  
 
Best Regards,





+1 to that RJ! Jayson is awesome. I was just dealing with him too and he was on point, personable and just a problem solver, as usual.

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#48
BaDBoY_uK
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Re: Second EVGA 3090 FTW3 Ultra - no display output after hard crash, fans spinning Saturday, January 09, 2021 5:40 PM (permalink)
EVGA_RMA_JaysonC
Hello BaDBoy_uK,
 
We apologize for the delay.  To shed some light due to the recent holidays and end of year closure for EVGA, we are experiencing longer shipping processing times than usual.   
 
I did review your account a moment ago and can confirm that a replacement unit is scheduled to be shipped out on Monday expedited.  
 
Best Regards,




Thanks for the reply. Fingers crossed next week then. Also I wish I could go back and change my bloomin' username haha
#49
krs360
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Re: Second EVGA 3090 FTW3 Ultra - no display output after hard crash, fans spinning Saturday, January 09, 2021 6:56 PM (permalink)
Well...
Second card - brand new from a different retailer started the black screen/100% fan **** today. Just playing TFT (Circa 200w power use). When the screen went black and I heard the 100% fans I thought.. yep cards gonna be dead.. but this one actually made it back into Windows.
 
first card was 2014 - Taiwan, this card is 2012 china.
 
1200w ASUS Rog THOR Platinum Rated PSU - Previous card was using an 850w EVGA PSU (Gold)
3 Separate 8 pins.
#50
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Re: Second EVGA 3090 FTW3 Ultra - no display output after hard crash, fans spinning Saturday, January 09, 2021 7:12 PM (permalink)
krs360
Well...
Second card - brand new from a different retailer started the black screen/100% fan **** today. Just playing TFT (Circa 200w power use). When the screen went black and I heard the 100% fans I thought.. yep cards gonna be dead.. but this one actually made it back into Windows.
first card was 2014 - Taiwan, this card is 2012 china.
1200w ASUS Rog THOR Platinum Rated PSU - Previous card was using an 850w EVGA PSU (Gold)
3 Separate 8 pins.


Sorry to hear that bud. So it's still working in games or does it keep giving a black screen?

Weirdly I just got a shipping confirmation for my card. Its arriving Monday
#51
krs360
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Re: Second EVGA 3090 FTW3 Ultra - no display output after hard crash, fans spinning Saturday, January 09, 2021 7:20 PM (permalink)
BaDBoY_uK
krs360
Well...
Second card - brand new from a different retailer started the black screen/100% fan **** today. Just playing TFT (Circa 200w power use). When the screen went black and I heard the 100% fans I thought.. yep cards gonna be dead.. but this one actually made it back into Windows.
first card was 2014 - Taiwan, this card is 2012 china.
1200w ASUS Rog THOR Platinum Rated PSU - Previous card was using an 850w EVGA PSU (Gold)
3 Separate 8 pins.


Sorry to hear that bud. So it's still working in games or does it keep giving a black screen?

Weirdly I just got a shipping confirmation for my card. Its arriving Monday



Seems to be an intermittent issue, honestly I'm expecting it to go off and not come back on anytime time. Hate to be pessimistic about it but it's exactly what happened to the first card and these issues make me not want to waterblock it so not only is the card giving me anxiety over imminent failure but I also cannot complete my build.
 
The fact it's happening when the temperature is in the 50s and it's only under 150-200w of load worries me alot.
 
Hopefully your card is a good one.
 
I'm going to give it one more shot before calling it a day with EVGA cards.
#52
Kylearan
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Re: Second EVGA 3090 FTW3 Ultra - no display output after hard crash, fans spinning Saturday, January 09, 2021 7:28 PM (permalink)
krs360
BaDBoY_uK
krs360
Well...
Second card - brand new from a different retailer started the black screen/100% fan **** today. Just playing TFT (Circa 200w power use). When the screen went black and I heard the 100% fans I thought.. yep cards gonna be dead.. but this one actually made it back into Windows.
first card was 2014 - Taiwan, this card is 2012 china.
1200w ASUS Rog THOR Platinum Rated PSU - Previous card was using an 850w EVGA PSU (Gold)
3 Separate 8 pins.


Sorry to hear that bud. So it's still working in games or does it keep giving a black screen?

Weirdly I just got a shipping confirmation for my card. Its arriving Monday



Seems to be an intermittent issue, honestly I'm expecting it to go off and not come back on anytime time. Hate to be pessimistic about it but it's exactly what happened to the first card and these issues make me not want to waterblock it so not only is the card giving me anxiety over imminent failure but I also cannot complete my build.
 
The fact it's happening when the temperature is in the 50s and it's only under 150-200w of load worries me alot.
 
Hopefully your card is a good one.
 
I'm going to give it one more shot before calling it a day with EVGA cards.





Try backtracking to driver 456.98 Hotfix and see if you still get any crashes with it.  Report your results.
#53
BaDBoY_uK
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Re: Second EVGA 3090 FTW3 Ultra - no display output after hard crash, fans spinning Saturday, January 09, 2021 8:50 PM (permalink)
krs360
Hopefully your card is a good one.
I'm going to give it one more shot before calling it a day with EVGA cards.

 
Thanks. I don't blame you. This launch has been tough. I am praying to the PCMR Gods that they have tested the card they send me this time
 
Kylearan
Try backtracking to driver 456.98 Hotfix and see if you still get any crashes with it.  Report your results.


Worth a shot but I think it's a hardware/power issues
#54
BaDBoY_uK
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Re: Second EVGA 3090 FTW3 Ultra - no display output after hard crash, fans spinning Tuesday, January 12, 2021 1:02 AM (permalink)
EVGA_RMA_JaysonC
Hello BaDBoy_uK,
We apologize for the delay.  To shed some light due to the recent holidays and end of year closure for EVGA, we are experiencing longer shipping processing times than usual.   
I did review your account a moment ago and can confirm that a replacement unit is scheduled to be shipped out on Monday expedited.  
Best Regards



Jayson - should I be worried that UPS still says my card hasn't reached them yet? 8pm my time means 6pm Pacific. Pleeeeeeeeeeeeeeeease don't let me down
#55
BaDBoY_uK
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Re: Second EVGA 3090 FTW3 Ultra - no display output after hard crash, fans spinning Tuesday, January 12, 2021 1:20 AM (permalink)
BaDBoY_uK
Jayson - should I be worried that UPS still says my card hasn't reached them yet? 8pm my time means 6pm Pacific. Pleeeeeeeeeeeeeeeease don't let me down


Ignore me. Seems I got an updated delivery date just after I posted here 🚚 I am praying to the EVGA PCMR Gods
#56
BaDBoY_uK
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Re: Second EVGA 3090 FTW3 Ultra - no display output after hard crash, fans spinning Tuesday, January 12, 2021 8:05 PM (permalink)
New card is in. 2012 SN, black lips, Made in China. Seems to be ok. Played some games
#57
moonlight123
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Re: Second EVGA 3090 FTW3 Ultra - no display output after hard crash, fans spinning Monday, January 18, 2021 9:09 AM (permalink)
bad news
#58
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Re: Second EVGA 3090 FTW3 Ultra - no display output after hard crash, fans spinning Monday, April 26, 2021 11:57 PM (permalink)
ComicBookAssassin
Just got my RMA’d 3090 ftw3 ultra replacement and it’s black lips has the driver 460.97 that’s causing people problems but this card i running like a champ so far. I’m of the opinion some cards are fault. And PS it could be as a fault of PX I’ve uninstalled mine so now I can’t change the funky lighting, plus it wanted to do a firmware update without the option of me saying yes or no I’m sure it was after this pint when it installed the firmware last time that it died


I know this is an older post, but this is EXACTLY what caused my issue too. I will never use Precision X again. About to RMA mine for the first time.


#59
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