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Hot!RTX 3090 Hybrid died while playing World of Warships

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Gereon83
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2021/11/15 14:11:38 (permalink)
So, after 11 months, nine of those without any "black screen fan at 100%" issues anymore, today it happened again while playing World of Warships.
 
Only this time after restarting the system i get the "no signal detected" message on screen and no video output.
 
Reseating the card and trying another PCI slot also didnt help :(
 
No red led but the fan keeps spinning at low speed, usually after booting it stopped until the card became too hot.
 
https://imgur.com/x7ytuaq
 
Guess its RMA time, lets see how long i will have to wait for a replacement :(
post edited by Gereon83 - 2021/11/15 14:13:24

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#1

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    ty_ger07
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    Re: RTX 3090 Hybrid died while playing World of Warships 2021/11/15 14:36:45 (permalink)
    You aren't the first, and you won't be the last.

    As long as the underlying problem continues to exist, this will be the result from time to time. This isn't a specific game problem.


    https://forums.evga.com/W...-my-3090-m3493770.aspx
    post edited by ty_ger07 - 2021/11/15 14:38:53

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    #2
    Gereon83
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    Re: RTX 3090 Hybrid died while playing World of Warships 2021/11/15 14:55:27 (permalink)
    Guess i got lucky then :(

    Im happy i did the 10 years warranty extension.

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    #3
    redteamgo
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    Re: RTX 3090 Hybrid died while playing World of Warships 2021/11/15 15:08:22 (permalink)
    Condolences.  Have a backup card i hope?
    #4
    nater88
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    Re: RTX 3090 Hybrid died while playing World of Warships 2021/11/15 18:12:15 (permalink)
    That sucks, man!  Good luck!
    #5
    Gereon83
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    Re: RTX 3090 Hybrid died while playing World of Warships 2021/11/15 23:32:47 (permalink)
    redteamgo
    Condolences.  Have a backup card i hope?





    Sadly no, i gifted my old trusty 1080Ti to a friend.
     
    Its going to be internal graphics and patience until the RMA goes through :)

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    #6
    maar012
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    Re: RTX 3090 Hybrid died while playing World of Warships 2021/11/18 10:44:55 (permalink)
    can you sell the stock fans off of it before RMA? or how does that work. i’m looking to buy two more of the rgb ftw3 fans that come on the hybrids
    #7
    Kingofroam
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    Re: RTX 3090 Hybrid died while playing World of Warships 2021/11/18 10:51:39 (permalink)
    maar012
    can you sell the stock fans off of it before RMA? or how does that work. i’m looking to buy two more of the rgb ftw3 fans that come on the hybrids

    They require the unit as sold for a RMA, fans included. I was looking to do the same but a moderator informed the seller what would happen in the event they needed to RMA.

     
    24G-P5-3998-KR 05/24/2021 3:46:31 PM PT Yes Passed
    12G-P5-3969-KR 06/03/2021 9:05:24 AM PT Yes Bought 
    CASE: Phanteks Eclipse p600s COOL: NZXT Kraken x72, ftw3 hybrid kit
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    #8
    Flint 1760
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    Re: RTX 3090 Hybrid died while playing World of Warships 2021/11/18 10:52:57 (permalink)
    maar012
    can you sell the stock fans off of it before RMA? or how does that work. i’m looking to buy two more of the rgb ftw3 fans that come on the hybrids



    No you can not, it must be returned to EVGA for RMA in the same configuration that it was received from EVGA. 
     
    https://www.evga.com/warranty/graphics-cards/: Under "What is not covered by this Limited Warranty,"
     
    "Products that are modified outside of factory specifications and/or not in factory condition."
    post edited by Flint 1760 - 2021/11/18 10:56:54


    #9
    maar012
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    Re: RTX 3090 Hybrid died while playing World of Warships 2021/11/18 11:02:04 (permalink)
    Kingofroam
    maar012
    can you sell the stock fans off of it before RMA? or how does that work. i’m looking to buy two more of the rgb ftw3 fans that come on the hybrids

    They require the unit as sold for a RMA, fans included. I was looking to do the same but a moderator informed the seller what would happen in the event they needed to RMA.

    darn! i guess i’m stuck purchasing another hybrid kit for the fans! i suppose i could sell it offhand for cheap just to relieve some of the funds. if anything, they will get my upgraded noctua fans attached!
    #10
    Gereon83
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    Re: RTX 3090 Hybrid died while playing World of Warships 2021/11/18 12:16:51 (permalink)
    Uh-oh, i send the gpu back without the radiator fans. Looks like i really misinterpreted the part about not sending it back with any accessories...

    Are they going to refuse the RMA or just add a surcharge?
    post edited by Gereon83 - 2021/11/18 12:27:16

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    #11
    Flint 1760
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    Re: RTX 3090 Hybrid died while playing World of Warships 2021/11/18 12:39:56 (permalink)
    Gereon83
    Uh-oh, i send the gpu back without the radiator fans. Looks like i really misinterpreted the part about not sending it back with any accessories...

    Are they going to refuse the RMA or just add a surcharge?



    I would call/email EVGA EU and explain what happened.  I would then offer to ship the fans.  They may or may not give you a pass, but it is worth a try.


    #12
    Gereon83
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    Re: RTX 3090 Hybrid died while playing World of Warships 2021/11/18 12:53:44 (permalink)
    I feel so stupid right now...

    Lets see what they will answer, i sent them this:

    "Hello

    The defective GPU is on the way to germany, however i just realized that i didnt add the two radiator fans. The reason for this was my misinterpretation about sending the GPU back without accesories.

    Is this going to cause a problem for the RMA?

    If yes, what would be a possible solution to this problem?

    Can i return the fans separately?

    Please advise"

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    #13
    Flint 1760
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    Re: RTX 3090 Hybrid died while playing World of Warships 2021/11/18 13:10:08 (permalink)
    Hopefully they will come back with an answer soon.
     
    Good luck.


    #14
    Kingofroam
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    Re: RTX 3090 Hybrid died while playing World of Warships 2021/11/18 13:18:02 (permalink)
    Gereon83
    I feel so stupid right now...

    Lets see what they will answer, i sent them this:

    "Hello

    The defective GPU is on the way to germany, however i just realized that i didnt add the two radiator fans. The reason for this was my misinterpretation about sending the GPU back without accesories.

    Is this going to cause a problem for the RMA?

    If yes, what would be a possible solution to this problem?

    Can i return the fans separately?

    Please advise"

    Sounds good to me, good luck with the RMA. 
     
    I'd say worst case scenario they send the card back and you put the fans on then resend it. Best case scenario you get another set of fans.
     

     
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    #15
    Gereon83
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    Re: RTX 3090 Hybrid died while playing World of Warships 2021/11/19 05:54:48 (permalink)
    Looks like i got lucky, good customer service here :)
     
    Hello Gereon,

    Thank you for contacting our support team.

    Please make sure to ship the fans too, otherwise the RMA team might void the warranty and send you back the card.
    However, I have forwarded this case to our RMA team, and they will make sure to open both parcels at the same time.
    Please update us with the tracking information for both parcels as soon as you have them.

    Looking forward to your reply,
    Best regards,
    EVGA EU

     

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    #16
    jaredbyoung
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    Re: RTX 3090 Hybrid died while playing World of Warships 2021/11/19 09:02:32 (permalink)
    Gereon83
    Guess i got lucky then :(

    Im happy i did the 10 years warranty extension.

    Your card died within the normal warranty period. Why are you happy you purchased a 10 year warranty? It didn't do anything extra for you. Not only that but there's a chance that they will deny your warranty claim.
    #17
    Gereon83
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    Re: RTX 3090 Hybrid died while playing World of Warships 2021/11/29 06:08:00 (permalink)
     
    Your card died within the normal warranty period. Why are you happy you purchased a 10 year warranty? It didn't do anything extra for you. Not only that but there's a chance that they will deny your warranty claim.

     
    The extended warranty will also apply to the RMA replacement, so for a GPU in that price class im happy to have purchased it :)
     
    From the EVGA website: 
    Replacements under EVGA's RMA Service will always follow the original product's warranty. It will not be necessary to purchase the Extended Warranty again for RMA replacements.

     
    The RMA has been approved and is now in processing for the return shipment :)
     

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    #18
    transdogmifier
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    Re: RTX 3090 Hybrid died while playing World of Warships 2021/11/29 06:55:07 (permalink)
    jaredbyoung
    Gereon83
    Guess i got lucky then :(

    Im happy i did the 10 years warranty extension.

    Your card died within the normal warranty period. Why are you happy you purchased a 10 year warranty? It didn't do anything extra for you. Not only that but there's a chance that they will deny your warranty claim.




     
    Why do you whine about people buying an extended warranty and being happy they bought it?
     
    It's not your money. Shut it.
     

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    #19
    Gereon83
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    Re: RTX 3090 Hybrid died while playing World of Warships 2021/12/01 00:34:50 (permalink)
    Thats what i call fast shipping, it even went back in time 
     
    https://imgur.com/a/xFxKua4
    post edited by Gereon83 - 2021/12/01 00:37:13

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