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RTX 3090 FTW3 Ultra - Crashed and now will not POST / is not recognized by BIOS

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IanJay
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Re: RTX 3090 FTW3 Ultra - Crashed and now will not POST / is not recognized by BIOS 2020/11/14 08:04:23 (permalink)
Hoggle
EVGA has a good history of handling RMA returns and they have said that cards are set aside to fill RMA needs. So while it's hard to find the card originally getting an RMA shouldn't be a long wait.

I can confirm this. I had to RMA my 3090 because of the red light of death issue and they sent me out a brand new card 2 days after receiving my dead one.
#31
pennyboy79
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Re: RTX 3090 FTW3 Ultra - Crashed and now will not POST / is not recognized by BIOS 2020/11/14 12:13:24 (permalink)
I went back to the shop. But they were having a big Black Friday sale all weekend and their service dept was shut because of it. They need to test card first. So I have to wait until Monday. The whole thing has been nothing but frustrating. I waited 8 weeks for the 3080, but then they got stock of the 3090 so I cancelled the 3080 and went 3090. Had 8 days of fun, now this. I won’t early adopt again, my 1080 died after 1 day. 2080ti was fine, 3090 lasted 8 days. So yeah early adopting 2 out of 3 cards didn’t last. Hopefully Tom they can test it quickly, see it stuffed and give me a replacement card. For something so expensive you should expect better. Pretty disappointed with PB tech, they know how frustrating and long people have had to wait for their 3000 cards, it would not be much to make an exception and test card for me. Give me a replacement and send me on my merry way.

ASUS Maximus XI Hero Z390 MB | i9 9900k CPU | EVGA RTX 3090 FTW3 Ultra | 64 GB G.Skill Trident Z 3200 MHz DDR4 Ram | CoolerMaster ML360R RGB Cooler | Corsair AX1200i Power Supply | Samsung 970 Evo 1TB m.2 Nvme | Samsung 970 Evo 1TB SSD | Corsair 900d Case |
#32
pennyboy79
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Re: RTX 3090 FTW3 Ultra - Crashed and now will not POST / is not recognized by BIOS 2020/11/14 12:22:45 (permalink)
On a side note, can someone from evga comment on this issue? There seems to be a common theme here with these types of failures. Note mine does have red lights displaying. For me I briefly saw light blue boxes over screen, game crashed. Started game again then it crashed and screen went black. Turned off pc and back on and nothing but black screen, asus motherboard code is A2. From then on its over. The card is done. I did not apply the 450w firmware and nothing in my pc is overclocked.

ASUS Maximus XI Hero Z390 MB | i9 9900k CPU | EVGA RTX 3090 FTW3 Ultra | 64 GB G.Skill Trident Z 3200 MHz DDR4 Ram | CoolerMaster ML360R RGB Cooler | Corsair AX1200i Power Supply | Samsung 970 Evo 1TB m.2 Nvme | Samsung 970 Evo 1TB SSD | Corsair 900d Case |
#33
sparetimepc
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Re: RTX 3090 FTW3 Ultra - Crashed and now will not POST / is not recognized by BIOS 2020/11/14 12:24:53 (permalink)
I got mine all installed today, updated both bios, updated the firmware, installed the newest nvidia drivers and now it's folding, gonna let it run 24/7 folding for a few days and break it in that way.




#34
pennyboy79
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Re: RTX 3090 FTW3 Ultra - Crashed and now will not POST / is not recognized by BIOS 2020/11/14 12:26:21 (permalink)
Nice good luck

ASUS Maximus XI Hero Z390 MB | i9 9900k CPU | EVGA RTX 3090 FTW3 Ultra | 64 GB G.Skill Trident Z 3200 MHz DDR4 Ram | CoolerMaster ML360R RGB Cooler | Corsair AX1200i Power Supply | Samsung 970 Evo 1TB m.2 Nvme | Samsung 970 Evo 1TB SSD | Corsair 900d Case |
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Runzelpunzel
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Re: RTX 3090 FTW3 Ultra - Crashed and now will not POST / is not recognized by BIOS 2020/11/15 06:14:34 (permalink)
What just helped for me when my 3090 FTW3 Ultra chickened out on me through Timespy with a black screen and then the Card did not come back to life through reboots, resets, hard power cycles or switching between normal an PC BIOS etc.:

Symptoms: black screen, monitor complaining „no signal“ (after crash with 3D application), windows boots though (can be shutdown „blindly“ after pin through win-key and „shutdown /s /t 0“), fans don’t spin up after cold start.

UNPLUGGED all three power cables. Power system on. Wait a bit. Hard power off (10 secs power button). Cables back on.

Maybe spares someone else the RMA process. However IMHO something IS wrong with these cards.
#36
pennyboy79
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Re: RTX 3090 FTW3 Ultra - Crashed and now will not POST / is not recognized by BIOS 2020/11/15 12:10:19 (permalink)
I just waiting outside shop to open, card in hand. Will be rma mine. It’s definitely dead. Tried everything but nothing after my initial black screen. I have the ftw3 ultra, is the factory overclock too much for ampere gpu s I wonder?
post edited by pennyboy79 - 2020/11/15 12:17:42

ASUS Maximus XI Hero Z390 MB | i9 9900k CPU | EVGA RTX 3090 FTW3 Ultra | 64 GB G.Skill Trident Z 3200 MHz DDR4 Ram | CoolerMaster ML360R RGB Cooler | Corsair AX1200i Power Supply | Samsung 970 Evo 1TB m.2 Nvme | Samsung 970 Evo 1TB SSD | Corsair 900d Case |
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Runzelpunzel
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Re: RTX 3090 FTW3 Ultra - Crashed and now will not POST / is not recognized by BIOS 2020/11/15 12:47:10 (permalink)
Nah, I just cranked mine +250MHz Core in Precision X1 and it ran the Unigine Superposition Benchmark just fine. Doesn’t help much though, I’m stuck at ~1860ish boost. Maybe mine simply isn’t a not so great chip.

From my experience, you just have to be careful with the higher voltage settings (that’s what I did when it blackened on me last time).
#38
pennyboy79
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Re: RTX 3090 FTW3 Ultra - Crashed and now will not POST / is not recognized by BIOS 2020/11/15 13:43:17 (permalink)
Hi guys,
 
Well I dropped my card into PB Tech this morning and they put it on their test bench and confirmed the GPU is faulty :( I asked them if they have had many returns and mine is the only one so far.  However they said that they have not sold many of them due to the price of the card.  Just to confirm what happened for me, 8 days of no issues card running great then all of a sudden in COD I saw lots of light blue colored boxes over the screen for about 4 seconds then crashed to desktop, followed by black screen.  Turned off PC and back on, but black screen and she was dead from then on.  
Now waiting for replacement EVGA card, which will be 2 to 3 days away.
 

ASUS Maximus XI Hero Z390 MB | i9 9900k CPU | EVGA RTX 3090 FTW3 Ultra | 64 GB G.Skill Trident Z 3200 MHz DDR4 Ram | CoolerMaster ML360R RGB Cooler | Corsair AX1200i Power Supply | Samsung 970 Evo 1TB m.2 Nvme | Samsung 970 Evo 1TB SSD | Corsair 900d Case |
#39
sLaugR
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Re: RTX 3090 FTW3 Ultra - Crashed and now will not POST / is not recognized by BIOS 2020/11/15 16:04:25 (permalink)
My card from PB Tech (3080) has had some teething issues. I am hoping it is a processor bottleneck to why I don't get the frames expected or GPU utilisation. Haven't returned it yet as I have an AMD 5900x CPU ordered through PB Tech - another bloody launch stock fail  
If I get this new CPU and the card still doesn't output expected performance - it will be going back to PB T or get RMA'd to EVGA. 
#40
pennyboy79
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Re: RTX 3090 FTW3 Ultra - Crashed and now will not POST / is not recognized by BIOS 2020/11/15 17:56:36 (permalink)
sLaugR
My card from PB Tech (3080) has had some teething issues. I am hoping it is a processor bottleneck to why I don't get the frames expected or GPU utilisation. Haven't returned it yet as I have an AMD 5900x CPU ordered through PB Tech - another bloody launch stock fail  
If I get this new CPU and the card still doesn't output expected performance - it will be going back to PB T or get RMA'd to EVGA. 


Mate good luck, I have spent the whole weekend crying myself to sleep , waking up, looking at my card and realizing it wasn't a nightmare, and go straight back to crying.  Looking forward to my new card though :)
 
 
 

ASUS Maximus XI Hero Z390 MB | i9 9900k CPU | EVGA RTX 3090 FTW3 Ultra | 64 GB G.Skill Trident Z 3200 MHz DDR4 Ram | CoolerMaster ML360R RGB Cooler | Corsair AX1200i Power Supply | Samsung 970 Evo 1TB m.2 Nvme | Samsung 970 Evo 1TB SSD | Corsair 900d Case |
#41
Data1987
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Re: RTX 3090 FTW3 Ultra - Crashed and now will not POST / is not recognized by BIOS 2020/11/15 18:34:08 (permalink)
Thats a MAJOR bummer for a 1500 dlls card... 
#42
pennyboy79
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Re: RTX 3090 FTW3 Ultra - Crashed and now will not POST / is not recognized by BIOS 2020/11/15 18:39:35 (permalink)
Data1987
Thats a MAJOR bummer for a 1500 dlls card... 


It is mate, I realize its a complex piece of kit.  However I feel like this launch has been really problematic, there are many people who are faced with the exact same fault as what I am having, therefore what is the cause of this fault and why is it happening? 

ASUS Maximus XI Hero Z390 MB | i9 9900k CPU | EVGA RTX 3090 FTW3 Ultra | 64 GB G.Skill Trident Z 3200 MHz DDR4 Ram | CoolerMaster ML360R RGB Cooler | Corsair AX1200i Power Supply | Samsung 970 Evo 1TB m.2 Nvme | Samsung 970 Evo 1TB SSD | Corsair 900d Case |
#43
AgentOrangBaby
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Re: RTX 3090 FTW3 Ultra - Crashed and now will not POST / is not recognized by BIOS 2020/11/22 18:30:21 (permalink)
Damn mine keep crashing during gaming. Put everything on default still didn't fix the crashing issue. Is this the symptom before the card bite the dust?
#44
arestavo
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Re: RTX 3090 FTW3 Ultra - Crashed and now will not POST / is not recognized by BIOS 2020/11/22 18:39:11 (permalink)
AgentOrangBaby
Damn mine keep crashing during gaming. Put everything on default still didn't fix the crashing issue. Is this the symptom before the card bite the dust?

I've seen people fix crashes using several different methods. The one that seems to help the most - update your motherboard's BIOS. There are stability fixes that people don't bother with, and it helps. But with zero computer specs from you, we can't really help a whole lot.
 
Edit: Starting your own thread instead of posting in someone else's can also get other users to help faster as well.
post edited by arestavo - 2020/11/22 18:41:48
#45
dennisgarlick1
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Re: RTX 3090 FTW3 Ultra - Crashed and now will not POST / is not recognized by BIOS 2020/12/12 09:09:43 (permalink)
This may help a few people. I thought I had a DOA card as I installed the card, plugged in the monitor via hdmi, booted the computer, and saw nothing except a black screen followed by no video signal. Tried reseating the card and had the same result. However, in the process of trouble shooting, I decided to try a displayport connection to another monitor. It worked! Then hdmi connection to another monitor. It worked! Then tried displayport connection to the original monitor and it worked! After booting, it had no drivers installed so it was going to a very low resolution, and for some reason the monitor I was using (a new Asus VP28UQG) was unable to show either the bios or the low-resolution windows desktop using the hdmi connection. It does seem to be something with the card as the bios and low-resolution windows desktop showed on the monitor with the onboard graphics and hdmi. Still, wasn't a major hassle as I installed the nvidia drivers, rebooted into normal desktop resolution, and was then able to switch back to the hdmi connection. In short, if the card appears to not be working, try the displayport connection if you are using the hdmi.
#46
Nicohenki
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Re: RTX 3090 FTW3 Ultra - Crashed and now will not POST / is not recognized by BIOS 2020/12/13 08:40:41 (permalink)
Today I just had the same type of crash chrisflanagan explained with my 3090 FTW3 Ultra. I received it 3 days ago, it was running fine with factory settings. I was still benchmarking it this morning and no problems occured. Then I launched DotA 2 this evening, screens gone black, the card was hyperventilating as when she did the Precision X1 update on day one. Computer finally rebooted by itself after 2 min. I was afraid it could be another update, so I didn't restart it myself.
 
And that's the result :
- screens are no longer detecting display input
- On windows, NVIDIA control panel is nowhere to be found
- On windows, the 3090 card is not visible anymore in graphics cards periphericals
- in the BIOS, the card is not visible.
 
Obviously, the card is not going well. It seems like she died on me, out of nowhere.
RGB still work fine, and I'm not sure about fans.
 
Tests with another displaying connection and screen, another graphic card, then PSU, and drivers reinstalled didn't work.
I have a Cooler Master v1200 platinum PSU, and it is in a perfect working state.
 
I already submitted a ticket to EVGA. What a pain in the ass.
 
 
#47
Goemon2000
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Re: RTX 3090 FTW3 Ultra - Crashed and now will not POST / is not recognized by BIOS 2020/12/13 11:11:15 (permalink)
Had the same issue occur. GPU ran fine since I received it but while playing Cyberpunk, it crashed to a black screen. This was accompanied by the sound of the GPU cooling fans spinning at 100%. After the system started again, the GPU powers on (fans spin, LEDs work) but is not detected by the system. I have put my older 2070S in and swapped PCI-E slots and can confirm it is not a motherboard issue.
 
Even after uninstalling / installing drivers as well a fresh install of Windows 10, there is no luck. My PSU has enough power as it ran fine until this black screen. Thanks for reporting as it makes me feel that I am not the only one that received a defective unit. Will start the support / RMA process but am still thankful that I even received a 3090 and had 1.5 months of time to enjoy it.
#48
Nicohenki
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Re: RTX 3090 FTW3 Ultra - Crashed and now will not POST / is not recognized by BIOS 2020/12/13 11:19:42 (permalink)
Goemon2000
Had the same issue occur. GPU ran fine since I received it but while playing Cyberpunk, it crashed to a black screen. This was accompanied by the sound of the GPU cooling fans spinning at 100%. After the system started again, the GPU powers on (fans spin, LEDs work) but is not detected by the system. I have put my older 2070S in and swapped PCI-E slots and can confirm it is not a motherboard issue.
 
Even after uninstalling / installing drivers as well a fresh install of Windows 10, there is no luck. My PSU has enough power as it ran fine until this black screen. Thanks for reporting as it makes me feel that I am not the only one that received a defective unit. Will start the support / RMA process but am still thankful that I even received a 3090 and had 1.5 months of time to enjoy it.




I feel a bit less lonely right now, mate =D
Same situation, I reinstalled a 2080Ti to make tests and to wait for EVGA answer.
post edited by Nicohenki - 2020/12/13 11:23:48
#49
Goemon2000
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Re: RTX 3090 FTW3 Ultra - Crashed and now will not POST / is not recognized by BIOS 2020/12/13 14:14:15 (permalink)
From the timing, I wonder if it has anything to do with the new drivers that Nvidia put out? I saw the earliest post on this topic occurred just a few days ago around when the latest Game Ready Drivers were released (Dec 9th I believe). @nicohenki also stated that he received his card only three days ago. This would seem to indicate that the lots of our cards are different. I'm sure most of the affected parties would be aware of / practice updating to the newest driver when those are released as well.
 
From the timing and the manufactured lot differences, driver seems like a common thread but how could a driver kill a GPU to the point where it's not even being recognized anymore?
#50
Nicohenki
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Re: RTX 3090 FTW3 Ultra - Crashed and now will not POST / is not recognized by BIOS 2020/12/14 13:20:36 (permalink)
Goemon2000
From the timing, I wonder if it has anything to do with the new drivers that Nvidia put out? I saw the earliest post on this topic occurred just a few days ago around when the latest Game Ready Drivers were released (Dec 9th I believe). @nicohenki also stated that he received his card only three days ago. This would seem to indicate that the lots of our cards are different. I'm sure most of the affected parties would be aware of / practice updating to the newest driver when those are released as well.
 
From the timing and the manufactured lot differences, driver seems like a common thread but how could a driver kill a GPU to the point where it's not even being recognized anymore?




Nice analysis. I wonder if you're right, it's really intriguing.
#51
saucysensei
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Re: RTX 3090 FTW3 Ultra - Crashed and now will not POST / is not recognized by BIOS 2020/12/15 11:39:41 (permalink)
It is curious timing that is for sure, I got my card back in october and have had zero issues with it until it apparently died today.
 
Same symptoms as everyone else, running dec 8th drivers and my game crashes, black screen, fans go to 100%. I force shut down and upon firing pc back up I have no signal, no gpu detected in bios but RGB turns on and fans spin up on the card. No red lights by the psu connectors (my psu is a corsair 1500 only a year old) and my old 2070 super works in the same slot that the 3090 was occupying. 
 
Big sad.
#52
WholesaleWhale
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Re: RTX 3090 FTW3 Ultra - Crashed and now will not POST / is not recognized by BIOS 2020/12/18 10:25:31 (permalink)
EVGA 2080ti FTW3 has been fine for about a year now. Played ~30hr total of Cyberpunk 2077. One day the game crashed and the comp rebooted itself. Afterwards, now I get a crash after the CDProjektRed screen, the monitor goes black "no signal". Any other game or 3d application does a similar crash and freeze. After a few tries eventually I couldn't even boot into windows without the monitor going to "no signal" but this time instead of a freeze I could tell the computer was still running in the background. Sometimes I see a single blue and yellow line of artifacting across the screen after the crash and before the computer hangs. Crash report reads something like "Unknown GPU crash...etc" I forget exactly what it said. Very worried and upset about losing out on my 2080ti. I've recently sent a ticket to EVGA but havent heard back yet. Never really heard of software killing hardware but this game is such a MF mess. Finally got back into Windows and now I'm afraid to do anything or even let the computer go to sleep lol. Also, I have a custom loop and 1200w PSU so temps or power aren't a problem. So not sure if the fans 100%'d. I'll be pulling apart the hardline tubes for troubleshooting over the weekend :'(
#53
KIS37
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Re: RTX 3090 FTW3 Ultra - Crashed and now will not POST / is not recognized by BIOS 2021/05/26 09:58:22 (permalink)
Just want to say I have the same issue. My 3090 FTW3 Ultra worked fine on stock settings for 3 months of casual 4K gaming until the fans went full speed, I got a black screen during a light game (GPU was about 60% loaded) and it stopped posting in BIOS. Seems like some design flaw. Hopefully I'm able to RMA through Germany because my local retailer last had this card in stock in March.
#54
dscamp
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Re: RTX 3090 FTW3 Ultra - Crashed and now will not POST / is not recognized by BIOS 2021/05/26 16:35:57 (permalink)
KIS37
Just want to say I have the same issue. My 3090 FTW3 Ultra worked fine on stock settings for 3 months of casual 4K gaming until the fans went full speed, I got a black screen during a light game (GPU was about 60% loaded) and it stopped posting in BIOS. Seems like some design flaw. Hopefully I'm able to RMA through Germany because my local retailer last had this card in stock in March.


This is the EXACT same thing that happened to me today! Booted into iracing and got a black screen and fans at full speed. Tried reseating, switching bios, nothing. I bought the card in December 2020.
Spoke to EVGA and setting up the RMA.  
#55
nxqdevga
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Re: RTX 3090 FTW3 Ultra - Crashed and now will not POST / is not recognized by BIOS 2021/05/26 21:54:40 (permalink)
Runzelpunzel
What just helped for me when my 3090 FTW3 Ultra chickened out on me through Timespy with a black screen and then the Card did not come back to life through reboots, resets, hard power cycles or switching between normal an PC BIOS etc.:

Symptoms: black screen, monitor complaining „no signal“ (after crash with 3D application), windows boots though (can be shutdown „blindly“ after pin through win-key and „shutdown /s /t 0“), fans don’t spin up after cold start.

UNPLUGGED all three power cables. Power system on. Wait a bit. Hard power off (10 secs power button). Cables back on.

Maybe spares someone else the RMA process. However IMHO something IS wrong with these cards.

Finally someone use the same method that I use, until you have 10 crashes. If you have dual cards like I have, if one of them crash, both disappear. A lot of work to be done, and it's extremely frustrated. I buy the cards from a distributor in my country, hopefully EVGA will do RMA quick, both of the card has S/N start with 2024, REV 0.1 EVGA 227 ( on the cards feet ). 
 
I'm 100% this is a design flaw from EVGA, we ( as designer shop ) has another machine with 2 MSI, same exactly PC, 1600W PSU, never have any issue. I see other people have same problem with Asus as well, but MSI seems to do really good with this batch of 3xxx GPU. 
post edited by nxqdevga - 2021/05/26 23:26:29
#56
dscamp
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Re: RTX 3090 FTW3 Ultra - Crashed and now will not POST / is not recognized by BIOS 2021/06/07 10:59:53 (permalink)
Setting up my second RMA today. The replacement card they sent me unfortunately died the same death after only three days. Power LED lighting up on one of the pcie 8 pin connectors. This sucks.
#57
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