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Please provide backplate for GTX 1070 SC Black Edition thermal pad fix

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pawelblyskal
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Re: Please provide backplate for GTX 1070 SC Black Edition thermal pad fix 2016/11/01 21:12:34 (permalink)
arestavo
https://www.amazon.com/NZXT-Technologies-Bracket-Cooling-RL-KRG10-W1/dp/B00ITTFNW4/ref=sr_1_1?ie=UTF8&qid=1478059387&sr=8-1&keywords=kraken+g10
 
Done with you.



Sorry, we don't want to by a water cooling system to fix this, just the thermal pads and a backplate please....
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matilija
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Re: Please provide backplate for GTX 1070 SC Black Edition thermal pad fix 2016/11/01 21:36:01 (permalink)
pawelblyskal
arestavo

 
Done with you.



Sorry, we don't want to by a water cooling system to fix this, just the thermal pads and a backplate please....


You don't seem to get it, the backplate needs the thermal pads because without it, the heat is trapped by the backplate around the VRM, without a backplate, there is nothing to trap the heat, and it's a non issue for those cards. 
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pawelblyskal
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Re: Please provide backplate for GTX 1070 SC Black Edition thermal pad fix 2016/11/02 06:16:08 (permalink)
matilija
 
You don't seem to get it, the backplate needs the thermal pads because without it, the heat is trapped by the backplate around the VRM, without a backplate, there is nothing to trap the heat, and it's a non issue for those cards. 


You must be very young....
 
With your logic everyone can just remove the backplate and solve this issue which is truly laughable lol. With or without the backplate the cards are overheating as shown by numerous users INCLUDING users with the Black Editions. People taking IR readings showing the card overheats are actually REMOVING the back plate to get the readings as clearly shown in the IR pics. You must have not looked at them else you would not have made such a silly statement. As stated before, the backplate is being used as an additional heatsink when implemented with the thermal pad fix. This is a simple fact. Not only that but even EVGA disagrees with you since all the Black Editions (backplateless models) are listed as being affected by the faulty cooler. Quite funny...
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bcavnaugh
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Re: Please provide backplate for GTX 1070 SC Black Edition thermal pad fix 2016/11/02 06:31:20 (permalink)
@ pawelblyskal  You now have more then 10 Posts, are their any Links that you want to Post now?
 Your Card: EVGA GeForce GTX 1070 SC GAMING ACX 3.0 Black Edition P/N: 08G-P4-5173-KR
 
Update your vBios and install your Thermal Pad and be done with it.
 
You are not going to get a Free Back Plate so you really should really stop Begging for One.
post edited by bcavnaugh - 2016/11/02 06:48:00

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#34
pawelblyskal
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Re: Please provide backplate for GTX 1070 SC Black Edition thermal pad fix 2016/11/02 07:02:41 (permalink)
bcavnaugh
@ pawelblyskal  You now have more then 10 Posts, are their any Links that you want to Post now?
 Your Card: EVGA GeForce GTX 1070 SC GAMING ACX 3.0 Black Edition P/N: 08G-P4-5173-KR
 
Update your vBios and install your Thermal Pad and be done with it.
 
You are not going to get a Free Back Plate so you really should really stop Begging for One.


No problem, the card is going back to EVGA then....I have no problem with EVGA losing money if they can't provide me with the full thermal pad solution.
#35
bcavnaugh
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Re: Please provide backplate for GTX 1070 SC Black Edition thermal pad fix 2016/11/02 07:22:42 (permalink)
Great News and Best of Luck.

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#36
EVGATech_JaesonW
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Re: Please provide backplate for GTX 1070 SC Black Edition thermal pad fix 2016/11/02 07:41:53 (permalink)
I can assure everyone that even without the thermal pads, the VRMs are still within spec and will not hurt your video card. It's not uncommon even on 700 and 900 series cards of all makes, models, and manufacture, including Radeon cards, to see VRMs running in the 95-105c range without problems. 
 
The original concern is that the closer proximity of the VRMs to the memory on the FTW cards may have an affect on the memory temperature. Any reference design (anything that's not an FTW) where the VRMs are further away from the memory modules would have no concern in this regard. The Black Edition cards, as a reference design, would fall into this category. As others have pointed out, without the backplate to trap heat, the Black Edition is even less of a concern is this regard compared to models with a backplate. 
 
We are more than happy to provide the thermal pads for these reference models as well as the FTW models as a way of easing concerns about heat. Again the article is specific to the 1080 FTW, but we want to address everyone who is concerned about temperatures. 
 
 

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#37
rjohnson11
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Re: Please provide backplate for GTX 1070 SC Black Edition thermal pad fix 2016/11/02 07:43:48 (permalink)
Thanks Jaeson!!

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#38
tke899
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Re: Please provide backplate for GTX 1070 SC Black Edition thermal pad fix 2016/11/02 08:16:11 (permalink)
EVGATech_JaesonW
I can assure everyone that even without the thermal pads, the VRMs are still within spec and will not hurt your video card. It's not uncommon even on 700 and 900 series cards of all makes, models, and manufacture, including Radeon cards, to see VRMs running in the 95-105c range without problems. 
 
The original concern is that the closer proximity of the VRMs to the memory on the FTW cards may have an affect on the memory temperature. Any reference design (anything that's not an FTW) where the VRMs are further away from the memory modules would have no concern in this regard. The Black Edition cards, as a reference design, would fall into this category. As others have pointed out, without the backplate to trap heat, the Black Edition is even less of a concern is this regard compared to models with a backplate. 
 
We are more than happy to provide the thermal pads for these reference models as well as the FTW models as a way of easing concerns about heat. Again the article is specific to the 1080 FTW, but we want to address everyone who is concerned about temperatures. 
 
 


Just a question.  You are saying that the 109 degrees that Gamers Nexus posted is within spec?  Seems kinda high to me. 
#39
EVGATech_JaesonW
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Re: Please provide backplate for GTX 1070 SC Black Edition thermal pad fix 2016/11/02 08:28:57 (permalink)
Actually using Furmark like Gamer's Nexus is in that test those temps aren't outside what I would expect to see, but yes it is within spec for VRMs and no concern for harm. Keep in mind Furmark intentionally pushes a card to it's limits, and the temps they saw would be in a worst-case scenario. Normal gaming temps will be lower than this in most situations. 

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#40
pawelblyskal
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Re: Please provide backplate for GTX 1070 SC Black Edition thermal pad fix 2016/11/02 09:01:15 (permalink)
tke899
Just a question.  You are saying that the 109 degrees that Gamers Nexus posted is within spec?  Seems kinda high to me. 


109c is absolutely too hot for VRMs. Jason from EVGA tech support does not understand that even the Black Editions without a backplate are getting these temps as confirmed by various IR tests specifically on Black Editions. I find it quite funny how he tries to claim that a lack of a backplate would provide enough air flow to cool it sufficiently, this is completely false since the IR tests were done WITHOUT a backplate. 
#41
the_Scarlet_one
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Re: Please provide backplate for GTX 1070 SC Black Edition thermal pad fix 2016/11/02 09:07:38 (permalink)
pawelblyskal
109c is absolutely too hot for VRMs. Jason from EVGA tech support does not understand that even the Black Editions without a backplate are getting these temps as confirmed by various IR tests specifically on Black Editions. I find it quite funny how he tries to claim that a lack of a backplate would provide enough air flow to cool it sufficiently, this is completely false since the IR tests were done WITHOUT a backplate. 


Could you please provide the pictures or links for use?

This image is without a backplate or thermal pad mod, just the fan adjusted:



You keep referencing these tests, so please provide them.
post edited by Scarlet-Tech - 2016/11/02 09:10:19

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#42
pawelblyskal
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Re: Please provide backplate for GTX 1070 SC Black Edition thermal pad fix 2016/11/02 09:12:51 (permalink)
Scarlet-Tech
pawelblyskal
109c is absolutely too hot for VRMs. Jason from EVGA tech support does not understand that even the Black Editions without a backplate are getting these temps as confirmed by various IR tests specifically on Black Editions. I find it quite funny how he tries to claim that a lack of a backplate would provide enough air flow to cool it sufficiently, this is completely false since the IR tests were done WITHOUT a backplate. 


Could you please provide the pictures or links for use?

This image is without a backplate or thermal pad mod, just the fan adjusted:



You keep referencing these tests, so please provide them.



 
Simply increasing the fan speed on a faulty cooler is not a solution IMO as it produces significantly higher noise output which falls out of spec of the card's noise profile. On top of that the 108c temp (top left corner) with the BIOS hack is still unacceptable.
post edited by pawelblyskal - 2016/11/02 09:15:39
#43
the_Scarlet_one
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Re: Please provide backplate for GTX 1070 SC Black Edition thermal pad fix 2016/11/02 09:23:30 (permalink)
pawelblyskal
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pawelblyskal
109c is absolutely too hot for VRMs. Jason from EVGA tech support does not understand that even the Black Editions without a backplate are getting these temps as confirmed by various IR tests specifically on Black Editions. I find it quite funny how he tries to claim that a lack of a backplate would provide enough air flow to cool it sufficiently, this is completely false since the IR tests were done WITHOUT a backplate. 


Could you please provide the pictures or links for use?

This image is without a backplate or thermal pad mod, just the fan adjusted:



You keep referencing these tests, so please provide them.



 
Simply increasing the fan speed on a faulty cooler is not a solution IMO as it produces significantly higher noise output which falls out of spec of the card's noise profile. On top of that the 108c temp (top left corner) with the BIOS hack is still unacceptable.


You are just being impossible on purpose.. 108c on the top left corner shows the scale.. In the bottom left, it shows 56c.. That is the entire spectrum monitor and the color gradient it goes through from black to white and the gamut in between. Don't try to pull wool over everyone's eyes. Provide these link to the test you are referencing

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#44
EVGATech_JaesonW
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Re: Please provide backplate for GTX 1070 SC Black Edition thermal pad fix 2016/11/02 09:32:22 (permalink)
I can confirm the VRMs on these cards are rated up to 127c. 109c is still well below this, and thus in spec. I've tried searching for any posts either here on our forums, Google, Reddit, Tom's Hardware, and OCN, and I could only find one thermal image of a 1070. It's running at 88c without a backplate in GTA V:
 
https://www.reddit.com/r/nvidia/comments/5afe1h/evga_gtx1070_sc_no_backplate_thermal_imaging/ 
 
Note that even increasing just his case fans to full lowered his VRMs to 81c under Time Spy load.
 
As I said, there's no thermal issue to worry about with reference cards, especially without a backplate. 

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#45
matilija
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Re: Please provide backplate for GTX 1070 SC Black Edition thermal pad fix 2016/11/02 10:10:49 (permalink)
pawelblyskal

You must be very young....
 
With your logic everyone can just remove the backplate and solve this issue which is truly laughable lol. With or without the backplate the cards are overheating as shown by numerous users INCLUDING users with the Black Editions. People taking IR readings showing the card overheats are actually REMOVING the back plate to get the readings as clearly shown in the IR pics. You must have not looked at them else you would not have made such a silly statement. As stated before, the backplate is being used as an additional heatsink when implemented with the thermal pad fix. This is a simple fact. Not only that but even EVGA disagrees with you since all the Black Editions (backplateless models) are listed as being affected by the faulty cooler. Quite funny...




Lol, so with your logic, you chose to save 10 bucks and get the card without the backplate, and think that they should just give you one now because reasons.  No one with 1070 SC black editions are suffering overheating vrms, they may be having bsod issues due to low voltage, but that's a bios issue, not a heat issue.  Also, EVGA does not consider their cooler faulty, but is still providing the thermal pad solution for customer retention and peace of mind. 
 
Edit: and I applaud EVGA for doing so, most companies would just say, it's a non issue and be done with it, but providing a peace of mind solution at no charge is pretty awesome.
 
post edited by matilija - 2016/11/02 10:16:21
#46
pawelblyskal
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Re: Please provide backplate for GTX 1070 SC Black Edition thermal pad fix 2016/11/02 10:12:00 (permalink)
The fact remains, 
EVGATech_JaesonW
I can confirm the VRMs on these cards are rated up to 127c. 109c is still well below this, and thus in spec. I've tried searching for any posts either here on our forums, Google, Reddit, Tom's Hardware, and OCN, and I could only find one thermal image of a 1070. It's running at 88c without a backplate in GTA V:
 
https://www.reddit.com/r/nvidia/comments/5afe1h/evga_gtx1070_sc_no_backplate_thermal_imaging/ 
 
Note that even increasing just his case fans to full lowered his VRMs to 81c under Time Spy load.
 
As I said, there's no thermal issue to worry about with reference cards, especially without a backplate. 


Like I said...tell that to all the people that are experiencing crashes, artifacts, and even VRMs catching fire. All those tests were done when the card wasnt even overclocked...
#47
bcavnaugh
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Re: Please provide backplate for GTX 1070 SC Black Edition thermal pad fix 2016/11/02 13:42:02 (permalink)
Removed for Invalid data Posted.
post edited by bcavnaugh - 2016/11/13 11:10:27

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#48
ruhroh
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Re: Please provide backplate for GTX 1070 SC Black Edition thermal pad fix 2016/11/02 16:40:45 (permalink)
LOL this is too rich.  That reddit post is mine, I also cross-posted here.  (can't post link due to my post count but it shouldn't be hard to find)
 
Not 30 minutes after I posted the thread here, bcavnaugh private messaged me: "You Could Have At Lest Posed what the Max Temp is, which I think is 102C You are causing more issue and problems on the Forum doing this, at least that is what I believe."  
 
So let me get this straight bcavnaugh, you believe I'm "causing more issue and problems," yet you are quoting/reproducing my post here?
 
 
 
post edited by ruhroh - 2016/11/02 16:54:26
#49
ruhroh
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Re: Please provide backplate for GTX 1070 SC Black Edition thermal pad fix 2016/11/02 17:04:46 (permalink)
Scarlet-Tech
You are just being impossible on purpose.. 108c on the top left corner shows the scale.. In the bottom left, it shows 56c.. That is the entire spectrum monitor and the color gradient it goes through from black to white and the gamut in between. Don't try to pull wool over everyone's eyes. Provide these link to the test you are referencing



The "span" of the temperatures (56-108c) usually means that the highest point in the image window is close to 108c.  It's very likely that at some point on the image something much closer to 108c exists, the crosshair just isn't centered on it.  In normal operation mode, the FLIR auto adjusts the span of the temperatures to provide as much contrast within the image window as possible.  
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the_Scarlet_one
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Re: Please provide backplate for GTX 1070 SC Black Edition thermal pad fix 2016/11/02 17:09:03 (permalink)
ruhroh
Scarlet-Tech
You are just being impossible on purpose.. 108c on the top left corner shows the scale.. In the bottom left, it shows 56c.. That is the entire spectrum monitor and the color gradient it goes through from black to white and the gamut in between. Don't try to pull wool over everyone's eyes. Provide these link to the test you are referencing



The "span" of the temperatures (56-108c) usually means that the highest point in the image window is close to 108c.  It's very likely that at some point on the image something much closer to 108c exists, the crosshair just isn't centered on it.  In normal operation mode, the FLIR auto adjusts the span of the temperatures to provide as much contrast within the image window as possible.  




 
Then I apologize, as my understanding was incorrect.  If the span shows a item up to 108, why is the hotspot marker reading 95?

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#51
ruhroh
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Re: Please provide backplate for GTX 1070 SC Black Edition thermal pad fix 2016/11/02 17:21:23 (permalink)
Scarlet-Tech
ruhroh
Scarlet-Tech
You are just being impossible on purpose.. 108c on the top left corner shows the scale.. In the bottom left, it shows 56c.. That is the entire spectrum monitor and the color gradient it goes through from black to white and the gamut in between. Don't try to pull wool over everyone's eyes. Provide these link to the test you are referencing

The "span" of the temperatures (56-108c) usually means that the highest point in the image window is close to 108c.  It's very likely that at some point on the image something much closer to 108c exists, the crosshair just isn't centered on it.  In normal operation mode, the FLIR auto adjusts the span of the temperatures to provide as much contrast within the image window as possible.  

Then I apologize, as my understanding was incorrect.  If the span shows a item up to 108, why is the hotspot marker reading 95?

 
Actually I think you're right, I went to the "Gamersnexus" site in the link and they say it's a "max temperature indicator."  I have a FLIR ONE, which doesn't have that option.  For the FLIR ONE, after I take a thermal image, I can move the crosshair to read out the temperature at a specific location, and thus I can only find the max temp manually.
#52
FscuderiaX
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Re: Please provide backplate for GTX 1070 SC Black Edition thermal pad fix 2016/11/02 17:21:56 (permalink)
So I got some of my own data for anyone wondering about temps on their EVGA GTX 1070 SC Black Edition.  Measured with an IR temp gun, max temp I noted on the PCB is at the location on the pic below with stock settings and a 10 minute Firestrike stress test.  I repeated each test twice and results were consistent.  Ambient temp somewhere in the 25C range.  
 
 
STOCK SETTINGS:  Max GPU temp 76C, max VRM temp 94C.
 
 
 I then changed the fan to 67%, corresponding to 2200RPM as in the new VBIOS soon to come.  Same testing conditions: 
 
 
67% FAN SPEED:  Max GPU temp 66C, max VRM temp 79C.  
 
 
 There you have it.  Even on all original settings I didn't see anything approaching dangerous levels.  Although that was at stock SC clocks in a large, well ventilated case I don't think any of us have anything to worry about.  Especially if you had a custom fan profile already set, as did I, I'm sure everything will be just fine.  Prior to this I did claim for the thermal pads and I'll still probably install them for good measure but honestly I don't think it's even necessary (as EVGA has already stated it's optional).  
 
I feel a little bit better about the whole situation, at least for us with Black Edition cards.  Can't speak for the other cards but props to EVGA for promptly addressing the issue.  Hopefully we can soon put this issue to rest and don't see any more thermal incidents.  For those of you still worrying, grab a jar of Nutella, graham crackers, and a pack of marshmellows so in the event something does go wrong at least you'll have something good to eat.  
 
 

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#53
jonathan1683
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Re: Please provide backplate for GTX 1070 SC Black Edition thermal pad fix 2016/11/02 18:15:18 (permalink)
So reading all this I guess I am fine I have a GTX 1070 SC version. I don't want to mod anything if I don't have to and I don't want louder fans if I don't have to. So I should be fine correct?
 
On a side note everyone giving this guy a hard time for wanting a free $10 back-plate should give him a break. Right or wrong he purchased a high end product and if they can make him happy by giving him one I don't see that as an issue. It's obviously upsetting him. In my line of work it would be a great day to only have to give away $10 to keep a customer happy.
 
Thanks for your help,
#54
the_Scarlet_one
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Re: Please provide backplate for GTX 1070 SC Black Edition thermal pad fix 2016/11/02 18:19:32 (permalink)
jonathan1683
So reading all this I guess I am fine I have a GTX 1070 SC version. I don't want to mod anything if I don't have to and I don't want louder fans if I don't have to. So I should be fine correct?
 
On a side note everyone giving this guy a hard time for wanting a free $10 back-plate should give him a break. Right or wrong he purchased a high end product and if they can make him happy by giving him one I don't see that as an issue. It's obviously upsetting him. In my line of work it would be a great day to only have to give away $10 to keep a customer happy.
 
Thanks for your help,


You do not have to do anything you don't want. If you ever have an issue, evga will definitely cover your card with warranty.

I don't think people are harassing because he is requesting a $10 backplate. It is the fact he is throwing out unsubstantiated claims and demanding the company sends him something for free, when the claims are incorrect.

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#55
EVGA_JacobF
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Re: Please provide backplate for GTX 1070 SC Black Edition thermal pad fix 2016/11/02 18:21:12 (permalink)
The thing to remember here is that 1070, especially the VRM section, runs cooler than 1080, especially 1080 FTW which has 10 Phases all in a line in close proximity. If you are comparing a 1070 SC or 1070 Black Edition with only 4 Power Phases, it is a much different scenario.


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the_Scarlet_one
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Re: Please provide backplate for GTX 1070 SC Black Edition thermal pad fix 2016/11/02 18:27:15 (permalink)
EVGA_JacobF
The thing to remember here is that 1070, especially the VRM section, runs cooler than 1080, especially 1080 FTW which has 10 Phases all in a line in close proximity. If you are comparing a 1070 SC or 1070 Black Edition with only 4 Power Phases, it is a much different scenario.


Thank you for the post Jacob.

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#57
pawelblyskal
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Re: Please provide backplate for GTX 1070 SC Black Edition thermal pad fix 2016/11/02 18:42:04 (permalink)
EVGA_JacobF
The thing to remember here is that 1070, especially the VRM section, runs cooler than 1080, especially 1080 FTW which has 10 Phases all in a line in close proximity. If you are comparing a 1070 SC or 1070 Black Edition with only 4 Power Phases, it is a much different scenario.


I'm not sure what you are trying to imply but ANY 10 phase power delivery system will run cooler than a 4-5 phase system simply due to the fact that the current is spread out between 10 VRMs vs 4 or 5 in the reference design.
 
It is very clear that many people here have no education in electrical engineering and this is a big problem with much of the misinformation people here are posting.
 
The FTW units with 10 phase system run COOLER that the 4-5 phase systems in the reference designs.
#58
Luta Wicasa
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Re: Please provide backplate for GTX 1070 SC Black Edition thermal pad fix 2016/11/02 18:48:20 (permalink)

#59
pawelblyskal
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Re: Please provide backplate for GTX 1070 SC Black Edition thermal pad fix 2016/11/02 18:49:09 (permalink)
FscuderiaX
So I got some of my own data for anyone wondering about temps on their EVGA GTX 1070 SC Black Edition.  Measured with an IR temp gun, max temp I noted on the PCB is at the location on the pic below with stock settings and a 10 minute Firestrike stress test.  I repeated each test twice and results were consistent.  Ambient temp somewhere in the 25C range.  
 
 
STOCK SETTINGS:  Max GPU temp 76C, max VRM temp 94C.
 
 
 I then changed the fan to 67%, corresponding to 2200RPM as in the new VBIOS soon to come.  Same testing conditions: 
 
 
67% FAN SPEED:  Max GPU temp 66C, max VRM temp 79C.  
 
 
 There you have it.  Even on all original settings I didn't see anything approaching dangerous levels.  Although that was at stock SC clocks in a large, well ventilated case I don't think any of us have anything to worry about.  Especially if you had a custom fan profile already set, as did I, I'm sure everything will be just fine.  Prior to this I did claim for the thermal pads and I'll still probably install them for good measure but honestly I don't think it's even necessary (as EVGA has already stated it's optional).  
 
I feel a little bit better about the whole situation, at least for us with Black Edition cards.  Can't speak for the other cards but props to EVGA for promptly addressing the issue.  Hopefully we can soon put this issue to rest and don't see any more thermal incidents.  For those of you still worrying, grab a jar of Nutella, graham crackers, and a pack of marshmellows so in the event something does go wrong at least you'll have something good to eat.  
 
 




If you decide to overclock at 112% power limit this card will fry without having to run the fan at significantly higher than normal speeds. You have shown 94c at the BACK of the card. This means the actual VRM unit on the front is running well over 105c if not more. You also show exactly the point where the cards are catching fire. It pretty clear the VRM at this section of the card it reaching thermal run away. This is exactly why you need the additional backplate to dissipate the heat via thermal pad.
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