AHowes
One last one for now.

AHowes
One last one for now.

moknowsbest
Hey guys.... i think i had about enough of this sad pc life of mine....today i have installed 8 x 8GB of HyperX 2133hz DDr4s. now 4 of them were kitted together. the other 4 are singles.... when i booted to bios it was reading only 48GB....so i opened up the Ausus MOBO manual and started to put some knowledge in my brain :) (hope you guys are happy to hear that ;) )
 
I followed the diagram to what best fits on my mobo dimm layout, oh and it's a quad channel slots. still no luck... THENNNNN!!! i went to bios and switched to EZmode where i can see what cards aren't reading...funny enough i found the problem. my B1,B2 slots weren't reading any cards as it shows (N/A) so i assumed it's the card i ordered online....so here i was swapping away for about an hour and no fudging LUCK! it still kept on saying it doesn't recognize anything. NOW FYI.....when i was at the shop and told them to add another 8GB RAM (i started with 16GB at first) they were having issues as it wasn't reading 24 but only read 16....then they started on swapping slots...i asked what's going on...and they said 'oh don't worry we are looking into it maybe the slot reader functions different' .... now i'm beginning to suspect that the mobo might have been a faulty one from the start.....
 
any thoughts or advice? am i doing something wrong? or they shopped really rammed me hard in the buttcheeks.... i am going to call them around 'noon time....so any ideas or counter arguments will be MORE THAN APPRECIATED <3
 

nautics889

moknowsbest
Hey guys.... i think i had about enough of this sad pc life of mine....today i have installed 8 x 8GB of HyperX 2133hz DDr4s. now 4 of them were kitted together. the other 4 are singles.... when i booted to bios it was reading only 48GB....so i opened up the Ausus MOBO manual and started to put some knowledge in my brain :) (hope you guys are happy to hear that ;) )
 
I followed the diagram to what best fits on my mobo dimm layout, oh and it's a quad channel slots. still no luck... THENNNNN!!! i went to bios and switched to EZmode where i can see what cards aren't reading...funny enough i found the problem. my B1,B2 slots weren't reading any cards as it shows (N/A) so i assumed it's the card i ordered online....so here i was swapping away for about an hour and no fudging LUCK! it still kept on saying it doesn't recognize anything. NOW FYI.....when i was at the shop and told them to add another 8GB RAM (i started with 16GB at first) they were having issues as it wasn't reading 24 but only read 16....then they started on swapping slots...i asked what's going on...and they said 'oh don't worry we are looking into it maybe the slot reader functions different' .... now i'm beginning to suspect that the mobo might have been a faulty one from the start.....
 
any thoughts or advice? am i doing something wrong? or they shopped really rammed me hard in the buttcheeks.... i am going to call them around 'noon time....so any ideas or counter arguments will be MORE THAN APPRECIATED <3
 

and you did the bios update? i have a Sabertooth z170 S and i needed to update for my M.2 NvMe samsung 950 pro to read as my OS drive and for my SSD. But RAM shouldn't be an issue, but definitely worth trying to update the bios if you haven't already
 
 

chaosminionx

moknowsbest
Hey guys.... i think i had about enough of this sad pc life of mine....today i have installed 8 x 8GB of HyperX 2133hz DDr4s. now 4 of them were kitted together. the other 4 are singles.... when i booted to bios it was reading only 48GB....so i opened up the Ausus MOBO manual and started to put some knowledge in my brain :) (hope you guys are happy to hear that ;) )
 
I followed the diagram to what best fits on my mobo dimm layout, oh and it's a quad channel slots. still no luck... THENNNNN!!! i went to bios and switched to EZmode where i can see what cards aren't reading...funny enough i found the problem. my B1,B2 slots weren't reading any cards as it shows (N/A) so i assumed it's the card i ordered online....so here i was swapping away for about an hour and no fudging LUCK! it still kept on saying it doesn't recognize anything. NOW FYI.....when i was at the shop and told them to add another 8GB RAM (i started with 16GB at first) they were having issues as it wasn't reading 24 but only read 16....then they started on swapping slots...i asked what's going on...and they said 'oh don't worry we are looking into it maybe the slot reader functions different' .... now i'm beginning to suspect that the mobo might have been a faulty one from the start.....
 
any thoughts or advice? am i doing something wrong? or they shopped really rammed me hard in the buttcheeks.... i am going to call them around 'noon time....so any ideas or counter arguments will be MORE THAN APPRECIATED <3
 

The fact that B1 and B2 are not functioning leads me to think that there is a bent pin in the socket - especially if you have taken the time to swap sticks around to different DIMM slots, and b1/b2 are always showing nothing, or the less likely event that they are in fact DOA, but given the quality of the shop you went to, I would say they bent a pin installing the processor.
 
Causes for improper RAM size readings:
 
1. BIOS update required (less likely)
2. Processor was installed improperly, and a bent pin(s) are keeping the processor from reading all the DIMMs (most likely, easiest to fix)
3. Bad RAM (maybe)
4. Bad DIMM (unlikely, I haven't seen these go bad too often)
5. I have seen some boards act totally weird with memory, and reporting of size, timing, etc (DFI X58-T3EH6 was a squirrely board when it came to memory, and probably the only board I have seen that ever did such random things with memory information - sometimes setting a voltage, or timing differently would cause RAM to drop off from use, and give wrong readings for capacity)

The place that made your PC sounds like a bunch of total newjacks at PC building, I honestly wouldn't put it past them to have seated the processor wrong and bent a pin in socket, or given you defective hardware (If they flat out lied to you and said Windows 8.1 was what the hardware supported, and not 10 - then I certainly wouldn't put it past them to give you less than functional hardware).

nautics889

moknowsbest
oh myyy goodness! nvrmind.... i looked where the bent pins located via google images...no way in hell am i going to touch that lol...i am not experienced yet haha
 

damn hope it's still covered under warranty!

AHowes
Been while what happend?? Hopefully if they kept the pc he will contact us threw his phone.

AHowes

moknowsbest

AHowes
Been while what happend?? Hopefully if they kept the pc he will contact us threw his phone.

thank you for waiting patiently to finding out what is going on. so that other place was more welcoming. he told me the dude/kid built your pc was his first time building it since i ordered a beast. he usually builds family/student pcs lol. i can honestly say i'm in good hands. the store president showed up as well and said if anything is really wrong then they'll replace the mb and if they don't have the current one or takes too long, they will give me a rampage 10 anniversary one :) with no cost :) now i'll be waiting to hear from the tech after 5... this time though i can wait on it since i'll be getting th PS VR today :)

Sweet news! Did you mention the win10 ps you originally requested and got that dumb line of not having a win10 driver or patch for your 1080 cards?? Heh

Well honesty is the best policy and glad they let you know about the kit that put your rig together.. no doubt they will go out of there way to make it right now.

Happy for you that it's working out for you.

moknowsbest

AHowes
Been while what happend?? Hopefully if they kept the pc he will contact us threw his phone.

thank you for waiting patiently to finding out what is going on. so that other place was more welcoming. he told me the dude/kid built your pc was his first time building it since i ordered a beast. he usually builds family/student pcs lol. i can honestly say i'm in good hands. the store president showed up as well and said if anything is really wrong then they'll replace the mb and if they don't have the current one or takes too long, they will give me a rampage 10 anniversary one :) with no cost :) now i'll be waiting to hear from the tech after 5... this time though i can wait on it since i'll be getting th PS VR today :)