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AnsweredNu Audio No sound after listening through ASIO driver

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KillerHT
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2020/03/17 12:09:24 (permalink)
After I finish listening to foobar2000 through the asio driver and I even close the player, the sound in the headphones and the microphone does not work. I have to turn off and turn on the playback windows device "speakers" and "microphone" - after that it works.
 
Nu Audio driver 0.2.1.10 FW v0.32 / Windows 10 x64 LTSB / foobar2000 v1.4.8
post edited by KillerHT - 2020/03/20 13:29:39
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EVGA_Lee
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Re: Nu Audio No sound after listening through ASIO driver 2020/03/17 14:35:06 (permalink)
Which driver and firmware are you using?
 
I have seen some users report odd issues with LTSB.
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KillerHT
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Re: Nu Audio No sound after listening through ASIO driver 2020/03/17 23:07:41 (permalink)
Latest driver 3-13-2020 Audio Driver - EVGA NU Audio 0.2.1.10 and FW v0.32. LTSB licensed and with latest updates too.
post edited by KillerHT - 2020/03/18 09:38:19
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KillerHT
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Re: Nu Audio No sound after listening through ASIO driver 2020/03/18 12:30:27 (permalink)
And sometimes after listening to the microphone and the sound starts to work itself without turning on / off the devices in windows, and sometimes only the speakers work and the microphone needs to be turned off and on.
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EVGA_Lee
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Re: Nu Audio No sound after listening through ASIO driver 2020/03/20 09:25:25 (permalink)
Which microphone apps/programs are you using?
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KillerHT
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Re: Nu Audio No sound after listening through ASIO driver 2020/03/20 12:13:43 (permalink)
I described the problem completely, it is not related to any particular program because the recording/playback device in windows does not make sound, tomorrow I will record you a video of the problem for clarity. And if you don’t listen through the ASIO driver, then such a problem never occurs, it only after listening with the ASIO driver.
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EVGA_Lee
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Re: Nu Audio No sound after listening through ASIO driver 2020/03/20 12:16:12 (permalink)
KillerHT
I described the problem completely, it is not related to any particular program because the recording/playback device does not make sound, tomorrow I will record you a video of the problem for clarity.


I understand, and appreciate a video of the problem.  Our Audio team requested the information regarding the programs you're using, so that they can make sure they're also testing using the same programs, even if it the problem occurs on anything you try.
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Zadolbator
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Re: Nu Audio No sound after listening through ASIO driver 2020/03/20 22:21:46 (permalink)
Hi, I confirm the problem, after listening through the asio driver, there is no sound on youtube, for example. I seems, that asio is still working.
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KillerHT
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Re: Nu Audio No sound after listening through ASIO driver 2020/03/21 07:09:40 (permalink)
EVGATech_LeeM
I understand, and appreciate a video of the problem.

 See: youtube.com/watch?v=gyqMfOwTWEU
 Video file in original quality: drive.google.com/file/d/1i4DclrdEcPi5e_k4HRgrdDur_Rr58Dcc/view
 
 I hope this will be completely clear to your developers, I also gave comments with time codes.
 
EVGATech_LeeM
... Our Audio team requested the information regarding the programs you're using, so that they can make sure they're also testing using the same programs ...

At 1:08 and 2:58 it’s clear that no software is needed for testing and recreating the situation since there is no sound in the Windows OS itself!
 
PS The forum did not allow me to insert a full link to YouTube.
PSS sorry for strobe its blur reduction.
post edited by KillerHT - 2020/03/21 07:38:10
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Vivicector
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Re: Nu Audio No sound after listening through ASIO driver 2020/03/23 08:30:53 (permalink)
Just to mark it, I also run into the same issue. Win10, Nu Audio Pro 7.1, Foobar through ASIO, leads to no sound in Windows until I disable the Nu Audio in the sound devices and restore it again.
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luiz_victor
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Re: Nu Audio No sound after listening through ASIO driver 2020/03/23 18:56:04 (permalink)
I am having a similar problem.
 
The sound at test works perfecly. when testing in control volume of windows, in advanced features. 
 
But I cannot listen to any video using Headphone. Only regular speaker. It is realted when sound is coming from the browser.
 
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Vivicector
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Re: Nu Audio No sound after listening through ASIO driver 2020/03/26 20:13:01 (permalink)
I really hope EVGA will fix this one. Its the only software bug left for me.
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EVGA_Lee
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Re: Nu Audio No sound after listening through ASIO driver 2020/03/27 10:29:40 (permalink)
luiz_victor
I am having a similar problem.
 
The sound at test works perfecly. when testing in control volume of windows, in advanced features. 
 
But I cannot listen to any video using Headphone. Only regular speaker. It is realted when sound is coming from the browser.

Does any audio work out of the headphone port?  The RCA out/Headphone out shares the same output line, so there's no reason for one to work and the other doesn't, unless one is toggled off in the software.
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Zadolbator
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Re: Nu Audio No sound after listening through ASIO driver 2020/03/27 11:43:50 (permalink)
After listening Aplayer asio mode there is no sound until resetting windows in some cases.
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KillerHT
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Re: Nu Audio No sound after listening through ASIO driver 2020/03/27 12:09:27 (permalink)
EVGATech_LeeM
Does any audio work out of the headphone port?  The RCA out/Headphone out shares the same output line, so there's no reason for one to work and the other doesn't, unless one is toggled off in the software.

I think the problem is common and is related to asio drivers (when you stop using it), my video clearly demonstrates this.


post edited by KillerHT - 2020/03/27 12:17:09
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EVGA_Lee
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Re: Nu Audio No sound after listening through ASIO driver 2020/03/31 11:38:24 (permalink)
KillerHT
EVGATech_LeeM
Does any audio work out of the headphone port?  The RCA out/Headphone out shares the same output line, so there's no reason for one to work and the other doesn't, unless one is toggled off in the software.

I think the problem is common and is related to asio drivers (when you stop using it), my video clearly demonstrates this.

Sorry that I haven't posted for a few days here.  I believe our Audio team understands what the issue is here, and they're working on a fix for it.  Basically, the sample rate doesn't match after the ASIO playback terminates.  It's switching to the appropriate ASIO sample rate, but it's not recovering after. 
 
I'll let you all know when I have an additional update.
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EVGA_Lee
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Re: Nu Audio No sound after listening through ASIO driver 2020/04/01 15:15:48 (permalink) ☼ Best Answerby KillerHT 2020/04/01 15:42:08
For those of you having this No Sound after ASIO issue on the original NU Audio Card, please give this beta driver a try:
https://cdn.evga.com/nuaudiocard/EVGA%20NU%20Audio_0.2.1.11_WIN10(beta).exe
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KillerHT
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Re: Nu Audio No sound after listening through ASIO driver 2020/04/01 15:44:06 (permalink)
EVGATech_LeeM
For those of you having this No Sound after ASIO issue on the original NU Audio Card, please give this beta driver a try:
 


Yes, everything works - after 3 seconds after stopping the use of ASIO, the headphones and the microphone begin to work! Thank you for your support and feedback!
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EVGA_Lee
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Re: Nu Audio No sound after listening through ASIO driver 2020/04/01 16:58:33 (permalink) ☄ Helpfulby KillerHT 2020/04/02 01:21:17
Great to hear!  I believe our team plans to release this as an official driver next week.  Just checking to see if it fixes it for other users, as well.
 
Edit: corrected BIOS to driver.  
post edited by EVGATech_LeeM - 2020/04/02 00:03:25
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Re: Nu Audio No sound after listening through ASIO driver 2020/04/01 22:38:22 (permalink)
EVGATech_LeeM
Great to hear!  I believe our team plans to release this as an official BIOS next week.  Just checking to see if it fixes it for other users, as well.


Hi
What about Nu audio PRO? Do you plan to release a new driver?
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cartematt
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Re: Nu Audio No sound after listening through ASIO driver 2020/06/15 03:46:51 (permalink)
EVGATech_LeeM
For those of you having this No Sound after ASIO issue on the original NU Audio Card, please give this beta driver a try:
 


I'm finding this works better for me, especially between watching and switching between YouTube tutorials and using FL studio DAW, using the Nuaudio asio driver. Any news on a non-beta release?
post edited by cartematt - 2020/06/15 06:06:57
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Vivicector
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Re: Nu Audio No sound after listening through ASIO driver 2020/06/15 10:16:20 (permalink)
As a simple solution until the drivers are updated (WHEN?), try setting the card normal sampling rate at the same level as your ASIO content sampling rate. The error happens when the sampling rates are different between normal and ASIO modes.
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