Ciddharthas
iCX Member
- Total Posts : 465
- Reward points : 0
- Joined: 2020/09/17 07:58:09
- Location: Boulder, CO, USA
- Status: offline
- Ribbons : 1
So my pc has been perfectly stable. Then I installed the new version of precision X1 today... It said I needed to update the firmware on my 3080 ftw3, so I started closing background programs to get ready for the firmware update, when poof - blue screen of death (before I could even tell it to proceed with the firmware update). Computer restarts, another blue screen before I can even go into the bios to tell it to start in safe mode. Computer restarts, then just a black screen (nothing output to my monitor). I can tell it’s not booting into windows because It immediately turns off upon pressing the power button (rather than having to hold it in). The fans and LED lighting are on, but nothing outputs to the display. Nothing I do now appears to achieve any other result. Not sure what to do. I need this computer for work, like today. Edit: forgot to mention that yesterday I installed the hybrid kit for this card, so it’s possible that had something to do with it, but it’s been running fine - played games and used it for work without any trouble after the install was done.
CPU: i7 10700k @ 5.0 GHz with 360mm Corsair H150i Elite LCD cooler MB: MSI Z490 Meg Ace RAM: 64gb Corsair Dominator Platinum RGB @ 3466 MHz GPU: 3080 Ti FTW3 Ultra Hybrid Power Supply: Corsair HX1000i (1000 Watts) Primary Monitor: LG CX48 (4k OLED) Keyboard: Corsair K95 Platinum RGB Mouse: Corsair Scimitar Elite RGB Headset: Arctis Pro Wireless Mic: Elgato Wave 3 VR: Occulus Quest 2
|
SpriteCup1
iCX Member
- Total Posts : 360
- Reward points : 0
- Joined: 2020/09/08 18:20:46
- Status: offline
- Ribbons : 0
Re: New version of Precision X1 appears to have bricked my pc
2020/12/15 12:40:38
(permalink)
X1 is the worst software ever made by a hardware manufacturer since Dragon Center from MSI.
In the dark, I can feel You in my sleep.. In Your arms I feel You breathe in to me. Forever hold this heart that I will give to You, Forever I will live for You!
|
Ciddharthas
iCX Member
- Total Posts : 465
- Reward points : 0
- Joined: 2020/09/17 07:58:09
- Location: Boulder, CO, USA
- Status: offline
- Ribbons : 1
Re: New version of Precision X1 appears to have bricked my pc
2020/12/15 12:43:10
(permalink)
USALion X1 is the worst software ever made by a hardware manufacturer since Dragon Center from MSI.
I am inclined to agree. A previous version bricked my original 3080 (EVGA tech support’s diagnosis, not mine), forcing me to RMA it. The replacement card was working great with zero issues until now.
CPU: i7 10700k @ 5.0 GHz with 360mm Corsair H150i Elite LCD cooler MB: MSI Z490 Meg Ace RAM: 64gb Corsair Dominator Platinum RGB @ 3466 MHz GPU: 3080 Ti FTW3 Ultra Hybrid Power Supply: Corsair HX1000i (1000 Watts) Primary Monitor: LG CX48 (4k OLED) Keyboard: Corsair K95 Platinum RGB Mouse: Corsair Scimitar Elite RGB Headset: Arctis Pro Wireless Mic: Elgato Wave 3 VR: Occulus Quest 2
|
KingEngineRevUp
FTW Member
- Total Posts : 1030
- Reward points : 0
- Joined: 2019/03/28 16:38:54
- Status: offline
- Ribbons : 9

Re: New version of Precision X1 appears to have bricked my pc
2020/12/15 12:44:02
(permalink)
Ciddharthas Edit: forgot to mention that yesterday I installed the hybrid kit for this card, so it’s possible that had something to do with it, but it’s been running fine - played games and used it for work without any trouble after the install was done.
Were you monitoring your memory temperatures as well? You're sure everything was okay and fine? Were you properly grounded when you installed the heatsink on the card? Hopefully you didn't cause a static shock and short circuit something on the PCB.
|
Ciddharthas
iCX Member
- Total Posts : 465
- Reward points : 0
- Joined: 2020/09/17 07:58:09
- Location: Boulder, CO, USA
- Status: offline
- Ribbons : 1
Re: New version of Precision X1 appears to have bricked my pc
2020/12/15 13:22:39
(permalink)
KingEngineRevUp
Ciddharthas Edit: forgot to mention that yesterday I installed the hybrid kit for this card, so it’s possible that had something to do with it, but it’s been running fine - played games and used it for work without any trouble after the install was done.
Were you monitoring your memory temperatures as well? You're sure everything was okay and fine? Were you properly grounded when you installed the heatsink on the card? Hopefully you didn't cause a static shock and short circuit something on the PCB.
Yes I always monitor temps on everything. I was definitely properly grounded during install. There were zero static shocks.
CPU: i7 10700k @ 5.0 GHz with 360mm Corsair H150i Elite LCD cooler MB: MSI Z490 Meg Ace RAM: 64gb Corsair Dominator Platinum RGB @ 3466 MHz GPU: 3080 Ti FTW3 Ultra Hybrid Power Supply: Corsair HX1000i (1000 Watts) Primary Monitor: LG CX48 (4k OLED) Keyboard: Corsair K95 Platinum RGB Mouse: Corsair Scimitar Elite RGB Headset: Arctis Pro Wireless Mic: Elgato Wave 3 VR: Occulus Quest 2
|
Ciddharthas
iCX Member
- Total Posts : 465
- Reward points : 0
- Joined: 2020/09/17 07:58:09
- Location: Boulder, CO, USA
- Status: offline
- Ribbons : 1
Re: New version of Precision X1 appears to have bricked my pc
2020/12/15 13:24:48
(permalink)
So yeah, Precision X1 strikes again apparently. According to tech support, PX1 fried this card as well, but this time it’s much worse than last time since now I can’t do anything on my computer. I might lose clients as a result this time.
CPU: i7 10700k @ 5.0 GHz with 360mm Corsair H150i Elite LCD cooler MB: MSI Z490 Meg Ace RAM: 64gb Corsair Dominator Platinum RGB @ 3466 MHz GPU: 3080 Ti FTW3 Ultra Hybrid Power Supply: Corsair HX1000i (1000 Watts) Primary Monitor: LG CX48 (4k OLED) Keyboard: Corsair K95 Platinum RGB Mouse: Corsair Scimitar Elite RGB Headset: Arctis Pro Wireless Mic: Elgato Wave 3 VR: Occulus Quest 2
|
finaltouch68
Superclocked Member
- Total Posts : 226
- Reward points : 0
- Joined: 2020/11/26 06:19:46
- Status: offline
- Ribbons : 0

Re: New version of Precision X1 appears to have bricked my pc
2020/12/15 13:26:55
(permalink)
WOW so glad I use MSI Afterburner instead of X1. I only installed it to change the lights to white then deleted it.
|
HawkOculus
iCX Member
- Total Posts : 456
- Reward points : 0
- Joined: 2019/04/10 10:50:51
- Status: offline
- Ribbons : 1
Re: New version of Precision X1 appears to have bricked my pc
2020/12/15 13:31:56
(permalink)
Did the tech say how they knew that PX1 bricked the card?
|
yaggaz
FTW Member
- Total Posts : 1510
- Reward points : 0
- Joined: 2007/04/12 19:10:22
- Status: offline
- Ribbons : 1
Re: New version of Precision X1 appears to have bricked my pc
2020/12/15 13:34:32
(permalink)
Ciddharthas So yeah, Precision X1 strikes again apparently. According to tech support, PX1 fried this card as well, but this time it’s much worse than last time since now I can’t do anything on my computer. I might lose clients as a result this time.
Yeah that's not terrifying... at all...  At least there RMA service is great.
|| CPU: Intel 10700k || GPU: evga 3080 XC3 Ultra Hybrid || MB: Gigabyte z490 UD AC || RAM: 2 x 16GB 3000mhz DDR4 SDRAM || Samsung EVO 970 Plus 2TB || Dell S2417DG Monitor || Soundblaster AE-7 || Phanteks p400a Case || be Quiet! Dark Rock Slim CPU Cooler || Corsair AX1600i PSU || 9 Fans total in system ||
|
Ciddharthas
iCX Member
- Total Posts : 465
- Reward points : 0
- Joined: 2020/09/17 07:58:09
- Location: Boulder, CO, USA
- Status: offline
- Ribbons : 1
Re: New version of Precision X1 appears to have bricked my pc
2020/12/15 13:35:56
(permalink)
HawkOculus Did the tech say how they knew that PX1 bricked the card?
Yes they did, and to top it off, they are now refusing to honor the 5 year extended warranty I bought for it like two months ago...
CPU: i7 10700k @ 5.0 GHz with 360mm Corsair H150i Elite LCD cooler MB: MSI Z490 Meg Ace RAM: 64gb Corsair Dominator Platinum RGB @ 3466 MHz GPU: 3080 Ti FTW3 Ultra Hybrid Power Supply: Corsair HX1000i (1000 Watts) Primary Monitor: LG CX48 (4k OLED) Keyboard: Corsair K95 Platinum RGB Mouse: Corsair Scimitar Elite RGB Headset: Arctis Pro Wireless Mic: Elgato Wave 3 VR: Occulus Quest 2
|
z999z3mystorys
CLASSIFIED Member
- Total Posts : 3910
- Reward points : 0
- Joined: 2008/11/29 06:46:22
- Location: at my current location
- Status: offline
- Ribbons : 23

Re: New version of Precision X1 appears to have bricked my pc
2020/12/15 13:38:25
(permalink)
what version are you talking about, 1.1.3, or the one after, 1.1.3.1? if there was a critical failure like a bluescreen when updating firmware, I could see that causing problems, like with a power outage during a bios flash.
post edited by z999z3mystorys - 2020/12/15 13:40:28
|
dieselfumes
New Member
- Total Posts : 14
- Reward points : 0
- Joined: 2020/12/11 11:25:37
- Status: offline
- Ribbons : 0
Re: New version of Precision X1 appears to have bricked my pc
2020/12/15 13:38:41
(permalink)
I tried to install the new version and it would not even execute. I had to go back to .1.2.0
|
ty_ger07
Insert Custom Title Here
- Total Posts : 16602
- Reward points : 0
- Joined: 2008/04/10 23:48:15
- Location: traveler
- Status: offline
- Ribbons : 271

Re: New version of Precision X1 appears to have bricked my pc
2020/12/15 13:43:18
(permalink)
Friends don't let friends use EVGA Precision.
ASRock Z77 • Intel Core i7 3770K • EVGA GTX 1080 • Samsung 850 Pro • Seasonic PRIME 600W Titanium
|
KingEngineRevUp
FTW Member
- Total Posts : 1030
- Reward points : 0
- Joined: 2019/03/28 16:38:54
- Status: offline
- Ribbons : 9

Re: New version of Precision X1 appears to have bricked my pc
2020/12/15 13:45:24
(permalink)
Ciddharthas
HawkOculus Did the tech say how they knew that PX1 bricked the card?
Yes they did, and to top it off, they are now refusing to honor the 5 year extended warranty I bought for it like two months ago...
WAIT WHAT! Then they should give you your money back!
|
ty_ger07
Insert Custom Title Here
- Total Posts : 16602
- Reward points : 0
- Joined: 2008/04/10 23:48:15
- Location: traveler
- Status: offline
- Ribbons : 271

Re: New version of Precision X1 appears to have bricked my pc
2020/12/15 13:50:38
(permalink)
Ciddharthas
HawkOculus Did the tech say how they knew that PX1 bricked the card?
Yes they did, and to top it off, they are now refusing to honor the 5 year extended warranty I bought for it like two months ago...
Can you please explain better what you mean? Your statement is quite vague and leaves a lot up to interpretation.
ASRock Z77 • Intel Core i7 3770K • EVGA GTX 1080 • Samsung 850 Pro • Seasonic PRIME 600W Titanium
|
Sajin
EVGA Forum Moderator
- Total Posts : 49227
- Reward points : 0
- Joined: 2010/06/07 21:11:51
- Location: Texas, USA.
- Status: offline
- Ribbons : 199

Re: New version of Precision X1 appears to have bricked my pc
2020/12/15 14:01:40
(permalink)
|
kelkel1
SSC Member
- Total Posts : 601
- Reward points : 0
- Joined: 2019/05/18 09:52:47
- Status: offline
- Ribbons : 0
Re: New version of Precision X1 appears to have bricked my pc
2020/12/15 14:38:04
(permalink)
Ciddharthas
HawkOculus Did the tech say how they knew that PX1 bricked the card?
Yes they did, and to top it off, they are now refusing to honor the 5 year extended warranty I bought for it like two months ago...
And how did they know?
|
Ciddharthas
iCX Member
- Total Posts : 465
- Reward points : 0
- Joined: 2020/09/17 07:58:09
- Location: Boulder, CO, USA
- Status: offline
- Ribbons : 1
Re: New version of Precision X1 appears to have bricked my pc
2020/12/15 15:08:31
(permalink)
Jacob himself reached out after I emailed a couple of higher-ups at EVGA and is personally taking care of things at this point. Very thankful for his help.
CPU: i7 10700k @ 5.0 GHz with 360mm Corsair H150i Elite LCD cooler MB: MSI Z490 Meg Ace RAM: 64gb Corsair Dominator Platinum RGB @ 3466 MHz GPU: 3080 Ti FTW3 Ultra Hybrid Power Supply: Corsair HX1000i (1000 Watts) Primary Monitor: LG CX48 (4k OLED) Keyboard: Corsair K95 Platinum RGB Mouse: Corsair Scimitar Elite RGB Headset: Arctis Pro Wireless Mic: Elgato Wave 3 VR: Occulus Quest 2
|
kelkel1
SSC Member
- Total Posts : 601
- Reward points : 0
- Joined: 2019/05/18 09:52:47
- Status: offline
- Ribbons : 0
Re: New version of Precision X1 appears to have bricked my pc
2020/12/15 15:14:00
(permalink)
Ciddharthas Jacob himself reached out after I emailed a couple of higher-ups at EVGA and is personally taking care of things at this point. Very thankful for his help.
So, you are not at liberty to say how they knew?
|
ty_ger07
Insert Custom Title Here
- Total Posts : 16602
- Reward points : 0
- Joined: 2008/04/10 23:48:15
- Location: traveler
- Status: offline
- Ribbons : 271

Re: New version of Precision X1 appears to have bricked my pc
2020/12/15 15:19:11
(permalink)
And you are not at liberty to say how the warranty you paid extra for is being invalidated?
Something seems off.
ASRock Z77 • Intel Core i7 3770K • EVGA GTX 1080 • Samsung 850 Pro • Seasonic PRIME 600W Titanium
|
dng25
New Member
- Total Posts : 77
- Reward points : 0
- Joined: 2011/12/23 20:40:58
- Status: offline
- Ribbons : 0
Re: New version of Precision X1 appears to have bricked my pc
2020/12/15 15:19:53
(permalink)
seem like we are not getting the full story
|
KingEngineRevUp
FTW Member
- Total Posts : 1030
- Reward points : 0
- Joined: 2019/03/28 16:38:54
- Status: offline
- Ribbons : 9

Re: New version of Precision X1 appears to have bricked my pc
2020/12/15 15:21:28
(permalink)
ty_ger07 And you are not at liberty to say how the warranty you paid extra for is being invalidated?
Something seems off.
I agree, what are the details OP?
|
skyline090
Superclocked Member
- Total Posts : 155
- Reward points : 0
- Joined: 2018/03/17 16:02:59
- Status: offline
- Ribbons : 1

Re: New version of Precision X1 appears to have bricked my pc
2020/12/15 15:47:33
(permalink)
Ciddharthas So my pc has been perfectly stable. Then I installed the new version of precision X1 today... It said I needed to update the firmware on my 3080 ftw3, so I started closing background programs to get ready for the firmware update, when poof - blue screen of death (before I could even tell it to proceed with the firmware update). Computer restarts, another blue screen before I can even go into the bios to tell it to start in safe mode. Computer restarts, then just a black screen (nothing output to my monitor). I can tell it’s not booting into windows because It immediately turns off upon pressing the power button (rather than having to hold it in). The fans and LED lighting are on, but nothing outputs to the display. Nothing I do now appears to achieve any other result. Not sure what to do. I need this computer for work, like today. Edit: forgot to mention that yesterday I installed the hybrid kit for this card, so it’s possible that had something to do with it, but it’s been running fine - played games and used it for work without any trouble after the install was done.
Hey OP.. whats up with this? I'm sure evga would pull it if its causing issues like you describe. Need details my man! Everyone does!
Custom loop w/EK blocks - 12900k, 4090 FE, z690 Apex, G.Skill DDR5 6600 c32, EVGA 1000 P6, Lian Li O11D XL
|
Memco1
New Member
- Total Posts : 7
- Reward points : 0
- Joined: 2020/10/31 12:55:40
- Status: offline
- Ribbons : 0
Re: New version of Precision X1 appears to have bricked my pc
2020/12/24 14:44:00
(permalink)
I just got the 3080 FTW, so am I safe to use Precision X1 or not? Don't wanna go through RMA, I just got the card. :D For overclocking and monitoring i'd rather go with Afterburner, used it for years, don't wanna change it. But I'd like to play with the RGB colors, shame there is no separate app for that feauture.
|
Burnered
New Member
- Total Posts : 3
- Reward points : 0
- Joined: 2014/12/08 01:03:42
- Status: offline
- Ribbons : 0
Re: New version of Precision X1 appears to have bricked my pc
2020/12/24 20:30:03
(permalink)
I don't keep up with integrated gpu but from memory which is not recent most have integrated so if it was a gpu and it will cost you customers then just run w/out gpu and guess what 99% of what you would use for work doesn't require a gpu to run those programs....this whole story just seems fishy and over the top.
|
bmgjet
iCX Member
- Total Posts : 289
- Reward points : 0
- Joined: 2015/06/26 06:14:07
- Status: offline
- Ribbons : 9
Re: New version of Precision X1 appears to have bricked my pc
2020/12/24 21:08:00
(permalink)
The issue is its written in C# thats why its slow compared to afterburner since everything is recompiled on the fly for each function. Being C# makes it really easy to explore the code tho but you wont like what you see. Such as heres the bit of code run during the flash. Its checking if a normal write fails before returning a fail flag and giving up. No retrys or anything so if it fails part way though good bye. They really need to just ditch what they have and start again in C++ if they want it to be competitive with the alternatives.
Attached Image(s)
|
DarkTAO
iCX Member
- Total Posts : 345
- Reward points : 0
- Joined: 2010/12/28 20:14:36
- Status: offline
- Ribbons : 1
Re: New version of Precision X1 appears to have bricked my pc
2020/12/25 20:53:37
(permalink)
People refused to believe I was having major issues with my 3090 when I installed Precision X in October.. and then most of my issues disappeared after removing it.
24G-P5-3987-KR09/24/2020 01:16:10 PM PT Yes Delivered 17 Hours From Purchase Intel i9-9900K EVGA RTX 3090 FTW3 Ultra EVGA CLC-280 Asus PG279Q LG CX OLED 55" EVGA RTX 3090 FTW3 Ultra/Hybrid Cooler Gigabyte Z390 Aorus Master 32GB G.Skill TridentZ DDR4 3600 EVGA Supernova 850 T2 Samsung 970 EVO 1TB NVMe M.2 SSD Samsung 850 pro 512GB SSD Samsung 840 500GB SSD 08G-P5-3751-KR10/28/2020 04:27:02 PM PT No 24G-P5-3987-KR10/02/2020 17:12:43 PM PT No - Not Buying Removing Once 3090 Arrives 10G-P5-3897-KR09/24/2020 01:35:27 PM PT No - Not Buying Removing Once 3090 Arrives [
|
degenerate
SSC Member
- Total Posts : 614
- Reward points : 0
- Joined: 2013/08/23 05:38:31
- Status: offline
- Ribbons : 0
Re: New version of Precision X1 appears to have bricked my pc
2020/12/26 02:28:20
(permalink)
I love EVGA but PX1 is trash.
|5900x|MSI B550 Unify-X|2x16GB G.Skill 3800 C14 @ 1900 FCLK|2TB WD SN850 M.2|EVGA 3090 KPE|EVGA 1600T2|Alienware '25' & LG 48" CX OLED|
|
badboy64
SSC Member
- Total Posts : 723
- Reward points : 0
- Joined: 2006/06/05 15:11:40
- Location: Fall River USA
- Status: offline
- Ribbons : 0

Re: New version of Precision X1 appears to have bricked my pc
2020/12/26 03:03:45
(permalink)
I really don't have any problems with the latest PX1.
14th Intel® Core™ i9 13900KS CPU 3.2GHz@6.0ghz, Memory 2x24GB GSkill Trident Z Trident Z5 7200 mhz DDR5 Ram,4,000 GB MSI M480 PRO 4TB , Motherboard eVga 690 Dark , Operating System Windows 11 Pro 64-Bit, Msi Suprim X24G 4090, Monitor Acer CG437K, Logitech G910, Razer Lancehead Tournament Edition, Thermaltake View 91 RGB plus, eVga 1600w P2 PSU, Custom watercooling.   Speed Way Score 11,144 points. http://www.3dmark.com/sw/1540960
|
d.burnette
CLASSIFIED Member
- Total Posts : 3508
- Reward points : 0
- Joined: 2007/03/08 13:19:32
- Status: offline
- Ribbons : 17

Re: New version of Precision X1 appears to have bricked my pc
2020/12/26 05:10:37
(permalink)
badboy64 I really don't have any problems with the latest PX1.
Ditto here.
Don EVGA Z390 Dark MB | i9 9900k CPU @ 5.2 GHz all cores | EVGA RTX 3090 FTW3 Ultra | 32 GB G Skill Trident Z 3200 MHz CL14 DDR4 Ram | Corsair H150i Pro Cooler | EVGA T2 Titanium 1000w Power Supply | Samsung 970 Pro 1TB m.2 Nvme | Samsung 970 Evo 1TB m.2 Nvme | Samsung 860 Evo 1TB SATA SSD | EVGA DG 87 Case |
|