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My 2080Ti Black Edition gave me artifacts for the first time today. What should I do?

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dwhit95
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2019/03/13 22:38:00 (permalink)
I got this card back at the end of December and it has run like a dream since. Hell, the first week I had it I put it through countless hours playing No Man's Sky and the temps were in the maybe mid to high 60s when peaking and I had no issues and haven't since. I have never OC'd it as well. Well, today when I was playing Rocket League (uses around 40% of my GPU) my PC froze out of nowhere and small white symbols filled both of my monitors (). I knew right away they were artifacts based on what I had seen before. Afterward, my PC took two reboots to come back on then when I reloaded rocket league after making sure everything was stable it happened a second time. This time It took about 6 reboots and failed repair attempts by Windows to get it to come back on. Everything was fine after this and I could play again. But, I did notice that my temps were higher (mid 70s on Apex Legends) than normal because for some reason Precision X1 was using the default fan curve and not the custom one I had set.
 
I have never had this happen to me before so my question is what do I do from here? Do I continue using this card, RMA it, troubleshoot more? I just feel like I need to address this because I don't want to be using a possibly faulty card.
 


post edited by dwhit95 - 2019/03/14 09:36:41
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19 Replies Related Threads

    Sajin
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    Re: My 2080Ti Black Edition gave me artifacts for the first time today. What should I do? 2019/03/14 00:08:57 (permalink)
    First you need to list your full system specs along with the make/model/age of your psu.
    #2
    dwhit95
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    Re: My 2080Ti Black Edition gave me artifacts for the first time today. What should I do? 2019/03/14 07:31:10 (permalink)
    PC Specs:
    • ASUS Z170-A Mobo
    • i7 6700K @ 4.4GHz
    • Cryorig H7 CPU Cooler
    • EVGA RTX 2080Ti Black Edition
    • 2x8GB TridentZ @ 2800MHz
    • 1TB WD Blue HDD
    • 500GB Samsung Evo SSD
    • Corsair RM750x 80+ Gold PSU 
     
    All of these parts minus the RAM and GPU are from October 2016. What do you think the issue with my PSU could be? So far it has never been a problem for me.
    #3
    GTXJackBauer
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    Re: My 2080Ti Black Edition gave me artifacts for the first time today. What should I do? 2019/03/14 07:32:42 (permalink)
    Are your GPU and Windows drivers up to date?

     Use this Associate Code at your checkouts or follow these instructions for Up to 10% OFF on all your EVGA purchases:
    LMD3DNZM9LGK8GJ
    #4
    aka_STEVE_b
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    Re: My 2080Ti Black Edition gave me artifacts for the first time today. What should I do? 2019/03/14 07:40:30 (permalink)
    Run a few stress tests like 3Dmark  & the EVGA OC Scanner  ,etc...etc.. and see if it does it again., to test out the card itself.
     
     

    AMD RYZEN 9 5900X  12-core cpu~ ASUS ROG Crosshair VIII Dark Hero ~ EVGA RTX 3080 Ti FTW3~ G.SKILL Trident Z NEO 32GB DDR4-3600 ~ Phanteks Eclipse P400s red case ~ EVGA SuperNOVA 1000 G+ PSU ~ Intel 660p M.2 drive~ Crucial MX300 275 GB SSD ~WD 2TB SSD ~CORSAIR H115i RGB Pro XT 280mm cooler ~ CORSAIR Dark Core RGB Pro mouse ~ CORSAIR K68 Mech keyboard ~ HGST 4TB Hd.~ AOC AGON 32" monitor 1440p @ 144Hz ~ Win 10 x64
    #5
    dwhit95
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    Re: My 2080Ti Black Edition gave me artifacts for the first time today. What should I do? 2019/03/14 08:24:01 (permalink)
    GTXJackBauer
    Are your GPU and Windows drivers up to date?


     
    Windows drivers are(at least I believe they are. I keep my PC up to date whenever new updates are pushed). For the GPU I was using the previous 417.71 driver because that was recommended to fix the many issues I was having with Apex Legends and it fixed them. Since last night I have updated back to the newest Nvidia driver.
    #6
    dwhit95
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    Re: My 2080Ti Black Edition gave me artifacts for the first time today. What should I do? 2019/03/14 08:26:03 (permalink)
    aka_STEVE_b
    Run a few stress tests like 3Dmark  & the EVGA OC Scanner  ,etc...etc.. and see if it does it again., to test out the card itself.
     
     


    At work right now, but I'll try 3DMark when I get home. I tested this under 3DMark when I got it a few months back and it went very well. I'll check out the OC Scanner as well since I see it has an artifact scanner
    #7
    dwhit95
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    Re: My 2080Ti Black Edition gave me artifacts for the first time today. What should I do? 2019/03/14 09:38:05 (permalink)
    Added pics so you guys can see what happened.
    #8
    Sajin
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    Re: My 2080Ti Black Edition gave me artifacts for the first time today. What should I do? 2019/03/14 11:39:12 (permalink)
    Definitely looks like the card needs to be rma'd. Are you powering the gpu with a single pci-e cable that splits into dual 6+2's, or are you using two separate pci-e cables to power the card?
    #9
    dwhit95
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    Re: My 2080Ti Black Edition gave me artifacts for the first time today. What should I do? 2019/03/14 12:06:00 (permalink)
    Sajin
    Definitely looks like the card needs to be rma'd. Are you powering the gpu with a single pci-e cable that splits into dual 6+2's, or are you using two separate pci-e cables to power the card?


    I'll look into an RMA when I get home from work. I use a single pci-e that splits into dual 6+2's.
    #10
    Sajin
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    Re: My 2080Ti Black Edition gave me artifacts for the first time today. What should I do? 2019/03/14 12:18:28 (permalink)
    dwhit95
    Sajin
    Definitely looks like the card needs to be rma'd. Are you powering the gpu with a single pci-e cable that splits into dual 6+2's, or are you using two separate pci-e cables to power the card?


    I'll look into an RMA when I get home from work. I use a single pci-e that splits into dual 6+2's.


    Try two separate cables before you rma.
    #11
    dwhit95
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    Re: My 2080Ti Black Edition gave me artifacts for the first time today. What should I do? 2019/03/14 12:30:19 (permalink)
    Sajin
    dwhit95
    Sajin
    Definitely looks like the card needs to be rma'd. Are you powering the gpu with a single pci-e cable that splits into dual 6+2's, or are you using two separate pci-e cables to power the card?


    I'll look into an RMA when I get home from work. I use a single pci-e that splits into dual 6+2's.


    Try two separate cables before you rma.


    Even if it doesn't artifact with two separate cables is my card still at risk since it has already artifacted twice now?
     
    Edit: I guess basically what I mean is that isn't the card "going bad" or something is failing if this has already happened twice so how will changing from a split pcie cord to two cords help repair the card?
    post edited by dwhit95 - 2019/03/14 12:36:00
    #12
    Sajin
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    Re: My 2080Ti Black Edition gave me artifacts for the first time today. What should I do? 2019/03/14 12:42:43 (permalink)
    A lack of power could be causing the card to become unstable which is causing the artifacts. Giving the card proper power could resolve the issue if that is the case. No, the card isn't already damaged just from displaying artifacts.
    #13
    dwhit95
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    Re: My 2080Ti Black Edition gave me artifacts for the first time today. What should I do? 2019/03/14 13:30:11 (permalink)
    I'll try the two cable method then. What is weird to me is why would this happen on Rocket League if it is a power issue? Rocket League only puts the GPU under 30-40% load on average for me.
    #14
    yurij13
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    Re: My 2080Ti Black Edition gave me artifacts for the first time today. What should I do? 2019/03/14 16:51:51 (permalink)
    hey man! i dont have an evga card, got zotac 2080ti and i was also artifacting today randomly. had the card for 2 days and was worried it was a bad one. I had the latest drivers which are the 418 ones, and i decided to go back to the 417 ones and the artifacting hasn't happend once since i did that today. I feel like the 418 drivers might be causing your artifacting
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    dwhit95
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    Re: My 2080Ti Black Edition gave me artifacts for the first time today. What should I do? 2019/03/14 17:25:10 (permalink)
    This happened on 417 drivers though. I was using 417.71
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    yurij13
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    Re: My 2080Ti Black Edition gave me artifacts for the first time today. What should I do? 2019/03/14 17:41:03 (permalink)
    dwhit95
    This happened on 417 drivers though. I was using 417.71




    wierd then, im not sure, i was getting it on the 418 drivers. does it happen still on your 418 drivers?
    #17
    dwhit95
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    Re: My 2080Ti Black Edition gave me artifacts for the first time today. What should I do? 2019/03/14 18:56:59 (permalink)
    I didn't check. I updated to the lastest drivers(419 I believe) and I am no longer able to get a display after restarting. I have an open RMA for it now
    #18
    danperry13
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    Re: My 2080Ti Black Edition gave me artifacts for the first time today. What should I do? 2019/03/14 20:55:30 (permalink)


    Check cpuz to see who your memory vendor is...
    #19
    aka_STEVE_b
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    Re: My 2080Ti Black Edition gave me artifacts for the first time today. What should I do? 2019/03/15 05:43:59 (permalink)
    Those pictures can also very easily happen from a bad video cable ( whether it's HDMI, dvi or displayport ) .
    ..or even the monitor going bad as well. 
     
    Just a few other things to check also...

    AMD RYZEN 9 5900X  12-core cpu~ ASUS ROG Crosshair VIII Dark Hero ~ EVGA RTX 3080 Ti FTW3~ G.SKILL Trident Z NEO 32GB DDR4-3600 ~ Phanteks Eclipse P400s red case ~ EVGA SuperNOVA 1000 G+ PSU ~ Intel 660p M.2 drive~ Crucial MX300 275 GB SSD ~WD 2TB SSD ~CORSAIR H115i RGB Pro XT 280mm cooler ~ CORSAIR Dark Core RGB Pro mouse ~ CORSAIR K68 Mech keyboard ~ HGST 4TB Hd.~ AOC AGON 32" monitor 1440p @ 144Hz ~ Win 10 x64
    #20
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