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Mind Blowing fix for the GTX 590 Classified

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cmdbash
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2011/11/19 18:38:33 (permalink)
So for the longest time my EVGA GTX 590 Classified has been causing me so many issues with games, particularly with Battlefield 3. I was getting artifacts constantly, lock ups, green screens, and the DXGI_ERROR_DEVICE_HUNG which locks my PC up and I have to force reboot my PC.

I tried many things to correct this issue.

Tried fresh install of the 285.62 drivers
Tried fresh install of the 285.79 drivers
Tried adjusting my system RAM voltage
Tried disabling my cards on-board HD Audio (Strange course of action, disabling a feature...)

Still nothing... 

So I began to dive deeper. Found a few other who shared my frustration and started researching.
Then I noticed something with the voltage...

GPU 1:  NVIDIA GeForce GTX 590
Memory size: 1536MB
Memory type: GDDR5
Bios: 70.10.37.00.90
GPU temperature: 38.000°C
Graphics driver: 8.17.12.8019
PState 0 - GPU clock: 630MHz - Memory clock: 1728MHz - Shader clock: 1260MHz - GPU voltage: 0.913V
PState 1 - GPU clock: 553MHz - Memory clock: 1603MHz - Shader clock: 1107MHz - GPU voltage: 0.875V
PState 8 - GPU clock: 405MHz - Memory clock: 324MHz - Shader clock: 810MHz - GPU voltage: 0.875V
PState 12 - GPU clock: 50MHz - Memory clock: 135MHz - Shader clock: 101MHz - GPU voltage: 0.875V
 
GPU 2:  NVIDIA GeForce GTX 590
Memory size: 1536MB
Memory type: GDDR5
Bios: 70.10.37.00.91
GPU temperature: 62.000°C
Graphics driver: 8.17.12.8019
PState 0 - GPU clock: 630MHz - Memory clock: 1728MHz - Shader clock: 1260MHz - GPU voltage: 0.913V
PState 1 - GPU clock: 553MHz - Memory clock: 1603MHz - Shader clock: 1107MHz - GPU voltage: 0.875V
PState 8 - GPU clock: 405MHz - Memory clock: 324MHz - Shader clock: 810MHz - GPU voltage: 0.875V
PState 12 - GPU clock: 50MHz - Memory clock: 135MHz - Shader clock: 101MHz - GPU voltage: 0.875V
     
So I ran some benchmarks and sure enough my cards never peaked above 0.913V and why was this? Naturally I spent hours looking all over the web seeing other people with higher voltages on lesser model graphics card and less problems.

I finally found the solution, I was able to unlock my voltage to 0.938V and not with a custom BIOS but with an NVIDIA Driver...

It was that simple I just used some software to set me max voltage to 0.875V - 0.938V I did not adjust the Core, Shader, or Memory Clock because I did not need to Overclock my card. 

I didn't not modify the EVGA GTX 590 Classified Firmware in anyway. But I am simply using an older NVIDIA Driver. So this begs the question, how can this be corrected? Using older NVIDIA Drivers cannot be a permanent solution...
post edited by cmdbash - 2011/11/19 21:51:41

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    Kenosiousken
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    Re:Mind Blowing fix for the GTX 590 Classified 2011/11/19 19:04:30 (permalink)
    HEY BRO LOOK UP MY POST, ROFL, I HAD SAME ISSUE, U HAVE TO FLASH THE BIOS. IM AT WORK, IF I GET HOME ILL HOOK U UP W THE LINK IS EZ (Edited for language), VOLTAGE ARE OFF EVGA DIDN't FIXED IT.
     

    *Bad language and all CAPS are not allowed! Please refrain from doing that in the future!
    post edited by XrayMan - 2011/11/20 19:11:03
    #2
    cmdbash
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    Re:Mind Blowing fix for the GTX 590 Classified 2011/11/19 19:10:25 (permalink)
    Kenosiousken

    HEY BRO LOOK UP MY POST, ROFL, I HAD SAME ISSUE, U HAVE TO FLASH THE BIOS. IM AT WORK, IF I GET HOME ILL HOOK U UP W THE LINK IS EZ (Edited for language), VOLTAGE ARE OFF EVGA DIDN't FIXED IT.


    I saw, I was a bit confused. But I really don't wanna void my warranty. I want them to fix it.
    post edited by XrayMan - 2011/11/20 19:12:09

    #3
    Kenosiousken
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    Re:Mind Blowing fix for the GTX 590 Classified 2011/11/19 20:12:04 (permalink)
    Bro, i dont see how could u void your warranty with something EVGA DID, the process is very simple and similar to the EVGA Firmware udpate they have in their post, the diference is that u get a bios that u know its working, like i looked it up couple ppl had bios that works with voltages ranging from .938-.963 stock cores/shaders nd memory, and u have perfect stability, i found myself that my cards where able to perform WAY Better at voltage .963 that .938..... and of course the crazy KIDS out there that over volt their cards to1.++ to overclock this beast.....u have lifetime warranty and evga is SLIPPING big time with this card....i bet half of the RMA's about this card is voltages are off by alot and its make the card unstable.....
    #4
    HeavyHemi
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    Re:Mind Blowing fix for the GTX 590 Classified 2011/11/19 20:50:12 (permalink)
    Kenosiousken

    Bro, i dont see how could u void your warranty with something EVGA DID, the process is very simple and similar to the EVGA Firmware udpate they have in their post, the diference is that u get a bios that u know its working, like i looked it up couple ppl had bios that works with voltages ranging from .938-.963 stock cores/shaders nd memory, and u have perfect stability, i found myself that my cards where able to perform WAY Better at voltage .963 that .938..... and of course the crazy KIDS out there that over volt their cards to1.++ to overclock this beast.....u have lifetime warranty and evga is SLIPPING big time with this card....i bet half of the RMA's about this card is voltages are off by alot and its make the card unstable.....

    Using a modified BIOS can void your warranty if you're unable to flash the GPU back to a stock BIOS if you need to RMA.  Personally, I don't advise anyone to use a modified BIOS unless they know how to modify their own and know how to recover from a bad flash. And last, can afford to replace the card if it all goes bad, which has happened.

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    #5
    Violence.
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    Re:Mind Blowing fix for the GTX 590 Classified 2011/11/19 21:36:20 (permalink)
    i havent had issues with my cards but if this happens and i spent $1500 on cards with issues someones fixing it. and it wont be me.
    #6
    cmdbash
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    Re:Mind Blowing fix for the GTX 590 Classified 2011/11/19 21:49:30 (permalink)
    Violence.

    i havent had issues with my cards but if this happens and i spent $1500 on cards with issues someones fixing it. and it wont be me.


    I understand what you mean, I repair computers for a living so something like this is more of a challenge for me. But at the same time Id rather not have to fix something if im not getting paid lol.

    Additionally using the older NVIDIA drivers has prevented me from playing any new games for more then a few minutes due to the bugs caused by it, however older games work amazing lol. 

    #7
    blackomega
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    Re:Mind Blowing fix for the GTX 590 Classified 2011/11/19 21:57:43 (permalink)
    cmdbash

    Violence.

    i havent had issues with my cards but if this happens and i spent $1500 on cards with issues someones fixing it. and it wont be me.


    I understand what you mean, I repair computers for a living so something like this is more of a challenge for me. But at the same time Id rather not have to fix something if im not getting paid lol.

       I'm a former mechanic and I feel the exact same way. When I was a kid I would fix stuff for people for free. But now, not a snowball's chance in hell I do anything for free (except maybe for my folks).
    HeavyHemi
    Using a modified BIOS can void your warranty if you're unable to flash the GPU back to a stock BIOS if you need to RMA.  Personally, I don't advise anyone to use a modified BIOS unless they know how to modify their own and know how to recover from a bad flash. And last, can afford to replace the card if it all goes bad, which has happened.

     Bingo. I'd be damned before I flash a card I spent even $300 on, let alone $700+, and void the warranty.

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    xxrazor
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    Re:Mind Blowing fix for the GTX 590 Classified 2011/11/20 00:00:25 (permalink)
    So is there a fix for this issue other than flashing the BIOS, not the preferred option.

    As you can see i have the same issue.
    cheers
    xxrazor
    #9
    rjohnson11
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    Re:Mind Blowing fix for the GTX 590 Classified 2011/11/20 02:11:14 (permalink)
    Please contact EVGA technical support:
     
    If you reside in the USA call: 888-881-3842

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

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    xxrazor
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    Re:Mind Blowing fix for the GTX 590 Classified 2011/11/20 04:57:27 (permalink)
    What happens if you do not live in the USA?
     
    cheers
    xxrazor
     
    #11
    rjohnson11
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    Re:Mind Blowing fix for the GTX 590 Classified 2011/11/20 05:06:11 (permalink)
    Then let me know what country you live in and I will give you the info for the contact you need.

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    #12
    cmdbash
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    Re:Mind Blowing fix for the GTX 590 Classified 2011/11/20 07:04:12 (permalink)
    xxrazor

    So is there a fix for this issue other than flashing the BIOS, not the preferred option.

    As you can see i have the same issue.
    cheers
    xxrazor


    Yes and No.
    Yes there is a fix but its temporary and wont work long with newer games. 

    Here is what I did, I Downgraded my ForceWare drives to 280.19(Beta) This allows you to adjust the voltage on your card again. I then used MSI Afterburner to adjust the voltage from 0.919V to 0.938V and poof everything works great, no BIOS hacking or anything. But the issues then becomes software instability for newer games like Skyrim and Battlefield 3 but I no longer get Artifacts, the Direct X error, or Black Screens.
     
    I called customer support and they are going to put me in touch with Product Support this week. I will let everyone know what the resolution becomes.

    #13
    Violence.
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    Re:Mind Blowing fix for the GTX 590 Classified 2011/11/20 07:35:54 (permalink)
    see idk i had one crash while i was messing with my crysis settings but that game wont run my resolution. i have to run a lower resolution to fit my screen. thats the only issue i had.
     
    one day it kicked out and went to a black screen but came right back in like 3 seconds. thats the only thing that happened. like a hic-up.
     
    if it happened all the time then id have a problem but its been a few weeks now and only 2 minor happenings. which isnt to bad.
    #14
    cmdbash
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    Re:Mind Blowing fix for the GTX 590 Classified 2011/11/20 07:42:00 (permalink)
    Violence.

    see idk i had one crash while i was messing with my crysis settings but that game wont run my resolution. i have to run a lower resolution to fit my screen. thats the only issue i had.

    one day it kicked out and went to a black screen but came right back in like 3 seconds. thats the only thing that happened. like a hic-up.

    if it happened all the time then id have a problem but its been a few weeks now and only 2 minor happenings. which isnt to bad.


    Thats a good thing, it doesn't reflect the current issues. Can you use EVGA OC Scanner and post your log file? I'm curious about your voltages and BIOS version your running on your EVGA GTX 590 Classified.

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    Rgallant
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    Re:Mind Blowing fix for the GTX 590 Classified 2011/11/20 09:24:18 (permalink)
    I don't get it
    -if you knew it was a low default gpu voltage issues with you running a 590 why did you waste so much time before bumping it up ?
    "I then used MSI Afterburner to adjust the voltage from 0.919V to 0.938V" - wow big increase
    -gpu trouble shooting 101.- increase voltage if unstable
    -why not set it to 1.025v in ab and call it a day.
    -no two gpu's will have the same voltage needs at the idle\full load\temps so add a bit more.
    -it's well known default voltages are a crap shoot on cards.
    -it not like there's a fluke III built in to the card to monitor true input voltage. you see 0.919 , could be 0.825v

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    PanzerMensch
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    Re:Mind Blowing fix for the GTX 590 Classified 2011/11/20 09:27:15 (permalink)
    Well, why doesn't EVGA just release a new driver that will unlock the voltage control but stay within a safe voltage range?.  I know that the reason they locked it in the first place is because owners were overvolting to unsafe ranges and the VRM's just couldn't handle the loads and were burning up. But completely disabling voltage control is crap IMO, especially since owners are reporting stability after bumping them up.
    #17
    cmdbash
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    Re:Mind Blowing fix for the GTX 590 Classified 2011/11/20 09:42:07 (permalink)
    Rgallant

    I don't get it
    -if you knew it was a low default gpu voltage issues with you running a 590 why did you waste so much time before bumping it up ?
    "I then used MSI Afterburner to adjust the voltage from 0.919V to 0.938V" - wow big increase
    -gpu trouble shooting 101.- increase voltage if unstable
    -why not set it to 1.025v in ab and call it a day.
    -no two gpu's will have the same voltage needs at the idle\full load\temps so add a bit more.
    -it's well known default voltages are a crap shoot on cards.
    -it not like there's a fluke III built in to the card to monitor true input voltage. you see 0.919 , could be 0.825v


    Okay, maybe you didn't read anything I posted here... So Ill sum it up and even use caps locks. 

    NVIDIA DRIVERS LOCK THE VOLTAGE TO 0.919V
    NEWER DIRECTX 11 GAMES GIVE SYSTEM FREEZEING ERROR CAUSED BY LOW VOLTAGE
    COULD NOT FIX BECAUSE COULD NOT RAISE VOLTAGE
    DO NOT WANT TO USE CUSTOM BIOS BECAUSE IT VOIDS WARRANTY

    Now do I need to go into further detail???
     
    Edited for caps lock cruise control.
    post edited by cmdbash - 2011/11/20 09:57:40

    #18
    cmdbash
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    Re:Mind Blowing fix for the GTX 590 Classified 2011/11/20 09:46:38 (permalink)
    PanzerMensch

    Well, why doesn't EVGA just release a new driver that will unlock the voltage control but stay within a safe voltage range?.  I know that the reason they locked it in the first place is because owners were overvolting to unsafe ranges and the VRM's just couldn't handle the loads and were burning up. But completely disabling voltage control is crap IMO, especially since owners are reporting stability after bumping them up.


    Well I think this one might be a 50/50 split between EVGA and NVIDIA. THe EVGA BIOS might have some sort of identifier in it that's causeing the NVIDIA Drivers to lock the voltage (I really dont know that though) but I know some non Classified 590 owners who have no Voltage issues at all, and they can go up as high as 0.96V but they don't need to.

    However another user I have been working with has unlocked his Classified 590 Voltage using a custom BIOS and as soon as he puts the limit to 0.938 the issue is resolved. This is something I want to avoid, using custom BIOS's. 

    #19
    SirWaWa
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    Re:Mind Blowing fix for the GTX 590 Classified 2011/11/20 12:41:24 (permalink)
    I read this before
    someone discovered this a while ago on a different forum
    particularly of interest this affected evga 590's, everyone else's 590's seemed to be ok
    it was concluded/blamed evga's bios default voltage was set too low
    nothing else was changed

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    TrainWreck_101
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    Re:Mind Blowing fix for the GTX 590 Classified 2011/11/20 12:54:20 (permalink)
    CMDBash what MoBo are you using ,for that matter what are your setting  , and what chip set are you using ,what size PSU ,EXC. I need a lot more info,  I know that there (if not me ) a LOT of peope here that can help and i go know INFO IS KEY to that help  i know this might sound stupid but what is your screen  resolution  , i have seen if it is set to  high it can cause this prob. Dont know need more INFO(TW)
    post edited by TrainWreck_101 - 2011/11/20 13:02:25

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    #21
    cmdbash
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    Re:Mind Blowing fix for the GTX 590 Classified 2011/11/20 13:05:16 (permalink)
    TrainWreck_101

    CMDBash what MoBo are you using ,for that matter what are your setting  , and what chip set are you using ,what size PSU ,EXC. I need a lot more info,  I know that there (if not me ) a LOT of peope here that can help and i go know INFO IS KEY to that help  (TW)


    Well I have already troubleshot the issue, I am able to specifically reproduce the error and fix it. All I'm really doing now is awaiting an official fix or response. I went through support and gave them every single detail on my system, the issue, and a fix. They have bumped this up to their next level product support.

    #22
    TrainWreck_101
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    Re:Mind Blowing fix for the GTX 590 Classified 2011/11/20 13:15:47 (permalink)
    just wondering what is your screen resolution in BF3 ?  I run 1680 by 1050
    post edited by TrainWreck_101 - 2011/11/20 13:17:57

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    #23
    cmdbash
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    Re:Mind Blowing fix for the GTX 590 Classified 2011/11/20 13:18:58 (permalink)
    TrainWreck_101

    just wondering what is your screen resolution in BF3 ?  I run 1680 by 1050


    1920x1080

    #24
    TrainWreck_101
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    Re:Mind Blowing fix for the GTX 590 Classified 2011/11/20 13:29:23 (permalink)
    just for the fun of it drop it down to 1680/1050 and see if anything changes  ,prob. wont , but i have seen it fix this prob . before
    PS
    i did see this post from EVGA bob 
    I tested the 590 with the latest driver. Nvidia has locked the voltage adjustment for 590 cards, so going forward it is not possible to raise the voltage with Eleet. I would not recommend flashing a custom BIOS as it would void your warranty. Ill be in contact shortly to resolve your issues.
    Thanks,
    Matthew Hurwitz - Assistant Product Manager Matth@evga.com
    Feel free to contact us with any questions, comments or concerns: Toll Free 888-881-3842
    You can rate our service here: http://www.evga.com/myevga/rateus/

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    #25
    Zibri
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    Re:Mind Blowing fix for the GTX 590 Classified 2011/11/20 14:39:09 (permalink)
    TrainWreck_101

    just wondering what is your screen resolution in BF3 ?  I run 1680 by 1050

     
    2560x1600 :)
    #26
    cmdbash
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    Re:Mind Blowing fix for the GTX 590 Classified 2011/11/20 15:06:44 (permalink)
    Zibri

    TrainWreck_101

    just wondering what is your screen resolution in BF3 ?  I run 1680 by 1050


    2560x1600 :)


    Well la de da lol
    Besides your running 580's so your already fine lol

    #27
    TrainWreck_101
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    Re:Mind Blowing fix for the GTX 590 Classified 2011/11/20 19:38:57 (permalink)
    ?
     
    post edited by TrainWreck_101 - 2011/11/20 19:44:51

    Intel Core i7-4790K Processor - Quad Core, 4.0GHz (8MB Cache, up to 4.40 GHz) - BX80646I74790K 
    EVGA Z97 Classified MotherBoard
    Corsair Domminator GT DDR 3  CMT12GX3M3A2000C9 12GB Kit (3x4GB sticks)
     Twin Corsair  950 Watt Power Supply
    Crucial MX100 Series 256GB SSD - 2.5" Form Factor, SATA III - CT256MX100SSD1 
    Twin  EVGA  Classified Nvidia GeForce GTX590
    Asus VG278H 27in. 3D LCD Monitor
    Windows 7 Ultimate 64Bit

    #28
    xxrazor
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    Re:Mind Blowing fix for the GTX 590 Classified 2011/11/21 01:28:23 (permalink)
    rjohnson11

    Then let me know what country you live in and I will give you the info for the contact you need.

    Brisbane Australia mate, thanks for the help
    cheers
    xxrazor
    #29
    toXah
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    Re:Mind Blowing fix for the GTX 590 Classified 2011/11/21 01:40:57 (permalink)
    TrainWreck_101

    just wondering what is your screen resolution in BF3 ?  I run 1680 by 1050


    You bought a 990x and a GTX 590 to play games at 1680x1050?
    lol.
    #30
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