EVGA

Helpful ReplyJust installed Evga RTX 2070 XC Gaming - got device manager error

Author
Profound Gameplay
New Member
  • Total Posts : 27
  • Reward points : 0
  • Joined: 2018/11/15 06:18:59
  • Status: offline
  • Ribbons : 0
2018/11/15 06:24:49 (permalink)
Hey, so I just bought Evga RTX 2070 XC Gaming. Someone at the retailer installed the card for me. Now I got this error in Device Manager:
 
Edit: It is "Unknown PCI Device" error. For some reason, my links keeps getting deleted. Maybe because I'm a new member.


And Speccy is showing the GPU as a 4GB Vram Card:
 
 
Any help is appreciated.
 
For some reason, my links are getting automatically deleted. I'm just posting Imgur screens.
post edited by Profound Gameplay - 2018/11/15 06:30:56

Attached Image(s)

#1
coolmistry
CLASSIFIED Member
  • Total Posts : 2506
  • Reward points : 0
  • Joined: 2009/04/08 11:13:01
  • Location: Hemel Hempstead , London
  • Status: offline
  • Ribbons : 45
Re: Just installed Evga RTX 2070 XC Gaming - got device manager error 2018/11/15 06:37:38 (permalink)
Profound Gameplay
Hey, so I just bought Evga RTX 2070 XC Gaming. Someone at the retailer installed the card for me. Now I got this error in Device Manager:
 
Edit: It is "Unknown PCI Device" error. For some reason, my links keeps getting deleted. Maybe because I'm a new member.


And Speccy is showing the GPU as a 4GB Vram Card:
 
 
Any help is appreciated.
 
For some reason, my links are getting automatically deleted. I'm just posting Imgur screens.


Hello and Welcome to the EVGA Forum 
Can you please open Display adaptors in your device manager to show us?
Have you install Nvidia Driver for your card so you need download here > Nvidia Driver choose your graphic card series and when done downloaded make sure you close some running programs before install Nvidia Driver..
 
In your Device Manager is show miss drivers which not installed that may not graphic card....we need see your display adpators in your device manager....
post edited by coolmistry - 2018/11/15 06:41:55

Windows 11 Home 64bits up to Dated
i9 11900K 5,328 MHz (3,500 MHz) || EVGA Z590 FTW WIFI || Nvidia RTX 3080 Ti FE || 32Gb Dominator Platinum DDR3 3600mhz XMP OC 3762mhz || 500gb Samsung 980 Pro NVMe || 500gb Samsung 970 EVO and Sata M.2 (1 x SSD and 1xHHD) || EVGA CLCx 360 Cooler || EVGA Supernova 1300w X3 || EVGA Z10 Keyboard || EVGA TORQ X10 mouse ||EVGA DG 77 case || Acer Predator  X35 35" 200Hz G-Sync || EVGA Nu Audio Soundcard || Logitech Z906 5.1 system sounds SPDIF|| Kaspersky Internet Security
#2
Profound Gameplay
New Member
  • Total Posts : 27
  • Reward points : 0
  • Joined: 2018/11/15 06:18:59
  • Status: offline
  • Ribbons : 0
Re: Just installed Evga RTX 2070 XC Gaming - got device manager error 2018/11/15 06:46:38 (permalink)
Hey, thanks. I did update the Nvidia driver already. Here is what you requested (not sure if the screenshot link would register in my post though):




It didn't. Here is part of the link code (Imgur):

Xqe2KGb.png

Or:
 
/a/wt9imPs
#3
coolmistry
CLASSIFIED Member
  • Total Posts : 2506
  • Reward points : 0
  • Joined: 2009/04/08 11:13:01
  • Location: Hemel Hempstead , London
  • Status: offline
  • Ribbons : 45
Re: Just installed Evga RTX 2070 XC Gaming - got device manager error 2018/11/15 06:51:10 (permalink)
Am sure you have miss driver to install for other device e.g printer or network or other device because it show yellow symbol in your device manager!!! Check with your device?
Your graphic card is fine 

Windows 11 Home 64bits up to Dated
i9 11900K 5,328 MHz (3,500 MHz) || EVGA Z590 FTW WIFI || Nvidia RTX 3080 Ti FE || 32Gb Dominator Platinum DDR3 3600mhz XMP OC 3762mhz || 500gb Samsung 980 Pro NVMe || 500gb Samsung 970 EVO and Sata M.2 (1 x SSD and 1xHHD) || EVGA CLCx 360 Cooler || EVGA Supernova 1300w X3 || EVGA Z10 Keyboard || EVGA TORQ X10 mouse ||EVGA DG 77 case || Acer Predator  X35 35" 200Hz G-Sync || EVGA Nu Audio Soundcard || Logitech Z906 5.1 system sounds SPDIF|| Kaspersky Internet Security
#4
coolmistry
CLASSIFIED Member
  • Total Posts : 2506
  • Reward points : 0
  • Joined: 2009/04/08 11:13:01
  • Location: Hemel Hempstead , London
  • Status: offline
  • Ribbons : 45
Re: Just installed Evga RTX 2070 XC Gaming - got device manager error 2018/11/15 06:52:20 (permalink)
Profound Gameplay
Hey, thanks. I did update the Nvidia driver already. Here is what you requested (not sure if the screenshot link would register in my post though):




It didn't. Here is part of the link code (Imgur):

Xqe2KGb.png

Or:
 
/a/wt9imPs


It will not working but you need more than 10 posts the you can upload photos....

Windows 11 Home 64bits up to Dated
i9 11900K 5,328 MHz (3,500 MHz) || EVGA Z590 FTW WIFI || Nvidia RTX 3080 Ti FE || 32Gb Dominator Platinum DDR3 3600mhz XMP OC 3762mhz || 500gb Samsung 980 Pro NVMe || 500gb Samsung 970 EVO and Sata M.2 (1 x SSD and 1xHHD) || EVGA CLCx 360 Cooler || EVGA Supernova 1300w X3 || EVGA Z10 Keyboard || EVGA TORQ X10 mouse ||EVGA DG 77 case || Acer Predator  X35 35" 200Hz G-Sync || EVGA Nu Audio Soundcard || Logitech Z906 5.1 system sounds SPDIF|| Kaspersky Internet Security
#5
Profound Gameplay
New Member
  • Total Posts : 27
  • Reward points : 0
  • Joined: 2018/11/15 06:18:59
  • Status: offline
  • Ribbons : 0
Re: Just installed Evga RTX 2070 XC Gaming - got device manager error 2018/11/15 06:54:42 (permalink)
I see. Though why is Speccy showing my card as a 4gb Vram card? (It is 8GB GPU)
#6
coolmistry
CLASSIFIED Member
  • Total Posts : 2506
  • Reward points : 0
  • Joined: 2009/04/08 11:13:01
  • Location: Hemel Hempstead , London
  • Status: offline
  • Ribbons : 45
Re: Just installed Evga RTX 2070 XC Gaming - got device manager error 2018/11/15 06:58:44 (permalink) ☄ Helpfulby Profound Gameplay 2018/11/15 07:03:09
Try this one it show better than speccy.....GPU-Z
 I have try on my with speccy it show 4gb . use GPU-Z is better...

Windows 11 Home 64bits up to Dated
i9 11900K 5,328 MHz (3,500 MHz) || EVGA Z590 FTW WIFI || Nvidia RTX 3080 Ti FE || 32Gb Dominator Platinum DDR3 3600mhz XMP OC 3762mhz || 500gb Samsung 980 Pro NVMe || 500gb Samsung 970 EVO and Sata M.2 (1 x SSD and 1xHHD) || EVGA CLCx 360 Cooler || EVGA Supernova 1300w X3 || EVGA Z10 Keyboard || EVGA TORQ X10 mouse ||EVGA DG 77 case || Acer Predator  X35 35" 200Hz G-Sync || EVGA Nu Audio Soundcard || Logitech Z906 5.1 system sounds SPDIF|| Kaspersky Internet Security
#7
Profound Gameplay
New Member
  • Total Posts : 27
  • Reward points : 0
  • Joined: 2018/11/15 06:18:59
  • Status: offline
  • Ribbons : 0
Re: Just installed Evga RTX 2070 XC Gaming - got device manager error 2018/11/15 07:03:06 (permalink)
Thank you. It worked.
#8
coolmistry
CLASSIFIED Member
  • Total Posts : 2506
  • Reward points : 0
  • Joined: 2009/04/08 11:13:01
  • Location: Hemel Hempstead , London
  • Status: offline
  • Ribbons : 45
Re: Just installed Evga RTX 2070 XC Gaming - got device manager error 2018/11/15 07:04:52 (permalink) ☄ Helpfulby Profound Gameplay 2018/11/15 07:20:27
Profound Gameplay
Thank you. It worked.


No wonder why it show 4gb..my is 8gb same problem as your! That Speccy is not 100% so better use GPU-Z  

Windows 11 Home 64bits up to Dated
i9 11900K 5,328 MHz (3,500 MHz) || EVGA Z590 FTW WIFI || Nvidia RTX 3080 Ti FE || 32Gb Dominator Platinum DDR3 3600mhz XMP OC 3762mhz || 500gb Samsung 980 Pro NVMe || 500gb Samsung 970 EVO and Sata M.2 (1 x SSD and 1xHHD) || EVGA CLCx 360 Cooler || EVGA Supernova 1300w X3 || EVGA Z10 Keyboard || EVGA TORQ X10 mouse ||EVGA DG 77 case || Acer Predator  X35 35" 200Hz G-Sync || EVGA Nu Audio Soundcard || Logitech Z906 5.1 system sounds SPDIF|| Kaspersky Internet Security
#9
Quad5Ny
iCX Member
  • Total Posts : 401
  • Reward points : 0
  • Joined: 2009/10/14 17:27:58
  • Location: New York, USA
  • Status: offline
  • Ribbons : 9
Re: Just installed Evga RTX 2070 XC Gaming - got device manager error 2018/11/15 09:24:49 (permalink)
That's not a error, it is a device with missing drivers, most likely the USB Type-C Driver.
 
Find your driver installer and reinstall with USBC Driver checked
OR
1. Open the driver installer with 7-zip
2. Extract the "PPC" folder
3. Right Click on nvppc.inf and choose Install
 
If that doesn't work: Double click on the device > Click "Details" > Choose "Hardware Ids" and Paste the FIRST id here (or you can google it, just strip off anything past SUBSYS_xxxxxxxx).
#10
L_T33
New Member
  • Total Posts : 21
  • Reward points : 0
  • Joined: 2018/11/15 09:07:36
  • Status: offline
  • Ribbons : 0
Re: Just installed Evga RTX 2070 XC Gaming - got device manager error 2018/11/15 09:47:19 (permalink)
Let us know if the advice above works.
#11
bcavnaugh
The Crunchinator
  • Total Posts : 38516
  • Reward points : 0
  • Joined: 2012/09/18 17:31:18
  • Location: USA Affiliate E5L3CTGE12 Associate 9E88QK5L7811G3H
  • Status: offline
  • Ribbons : 282
Re: Just installed Evga RTX 2070 XC Gaming - got device manager error 2018/11/15 12:33:07 (permalink)
L_T33
Let us know if the advice above works.


As Posted Above "Thank you. It worked."

Associate Code: 9E88QK5L7811G3H


 
#12
Sajin
EVGA Forum Moderator
  • Total Posts : 49125
  • Reward points : 0
  • Joined: 2010/06/07 21:11:51
  • Location: Texas, USA.
  • Status: online
  • Ribbons : 199
Re: Just installed Evga RTX 2070 XC Gaming - got device manager error 2018/11/15 14:18:11 (permalink)
Quad5Ny
That's not a error, it is a device with missing drivers, most likely the USB Type-C Driver.
 
Find your driver installer and reinstall with USBC Driver checked
OR
1. Open the driver installer with 7-zip
2. Extract the "PPC" folder
3. Right Click on nvppc.inf and choose Install
 
If that doesn't work: Double click on the device > Click "Details" > Choose "Hardware Ids" and Paste the FIRST id here (or you can google it, just strip off anything past SUBSYS_xxxxxxxx).


+1
#13
Profound Gameplay
New Member
  • Total Posts : 27
  • Reward points : 0
  • Joined: 2018/11/15 06:18:59
  • Status: offline
  • Ribbons : 0
Re: Just installed Evga RTX 2070 XC Gaming - got device manager error 2018/11/15 18:07:23 (permalink)
Quad5Ny
That's not a error, it is a device with missing drivers, most likely the USB Type-C Driver.
 
Find your driver installer and reinstall with USBC Driver checked
OR
1. Open the driver installer with 7-zip
2. Extract the "PPC" folder
3. Right Click on nvppc.inf and choose Install
 
If that doesn't work: Double click on the device > Click "Details" > Choose "Hardware Ids" and Paste the FIRST id here (or you can google it, just strip off anything past SUBSYS_xxxxxxxx).


Thank you, but I'm not sure which "driver installer" you're referring to. Where do I find it/what is it?
#14
coolmistry
CLASSIFIED Member
  • Total Posts : 2506
  • Reward points : 0
  • Joined: 2009/04/08 11:13:01
  • Location: Hemel Hempstead , London
  • Status: offline
  • Ribbons : 45
Re: Just installed Evga RTX 2070 XC Gaming - got device manager error 2018/11/16 01:25:02 (permalink)
Profound Gameplay
Hey, so I just bought Evga RTX 2070 XC Gaming. Someone at the retailer installed the card for me. Now I got this error in Device Manager:
 
Edit: It is "Unknown PCI Device" error. For some reason, my links keeps getting deleted. Maybe because I'm a new member.


And Speccy is showing the GPU as a 4GB Vram Card:
 
 
Any help is appreciated.
 
For some reason, my links are getting automatically deleted. I'm just posting Imgur screens.


I think it is Bluetooth that Bluetooth not in your device manage. Try install latest version Bluetooth driver? I know what you mean which driver as happen to me! It always happen Bluetooth miss driver then update driver from Windows!!!
Maybe it  Bluetooth ,, it is Intel management engine, Intel chipset, Intel Wireless or Bluetooth and Sound Drivers......
Can we have your motherboard specs please as we try help you  (sorry it on photos of your motherboard) Bet it is Bluetooth...…..but your motherboard don't have Bluetooth!!! Try find what driver for your device manager miss driver!!!
post edited by coolmistry - 2018/11/16 01:43:34

Windows 11 Home 64bits up to Dated
i9 11900K 5,328 MHz (3,500 MHz) || EVGA Z590 FTW WIFI || Nvidia RTX 3080 Ti FE || 32Gb Dominator Platinum DDR3 3600mhz XMP OC 3762mhz || 500gb Samsung 980 Pro NVMe || 500gb Samsung 970 EVO and Sata M.2 (1 x SSD and 1xHHD) || EVGA CLCx 360 Cooler || EVGA Supernova 1300w X3 || EVGA Z10 Keyboard || EVGA TORQ X10 mouse ||EVGA DG 77 case || Acer Predator  X35 35" 200Hz G-Sync || EVGA Nu Audio Soundcard || Logitech Z906 5.1 system sounds SPDIF|| Kaspersky Internet Security
#15
Profound Gameplay
New Member
  • Total Posts : 27
  • Reward points : 0
  • Joined: 2018/11/15 06:18:59
  • Status: offline
  • Ribbons : 0
Re: Just installed Evga RTX 2070 XC Gaming - got device manager error 2018/11/16 05:34:57 (permalink)
My Motherboard is Asus Z390-F Gaming. It doesn't have Bluetooth or Wireless. I fixed the problem by formatting the primary partition and reinstalling Windows again from scratch, and then installing Intel Engine Management tool + Intel Chipset Driver.

It is worth noting that I had a problem with audio in some games prior to formatting/reinstalling windows (unrelated to the Device Manager problem), and they now disappeared after reinstalling Windows, though I refrained from reinstalling Realtek drivers. I think Realtek drivers are what causes problems to some people on modern computers.

Thank you all for the help. I will post again in this thread or make a new one if I noticed something else that's worth adding.
post edited by Profound Gameplay - 2018/11/16 05:37:21
#16
coolmistry
CLASSIFIED Member
  • Total Posts : 2506
  • Reward points : 0
  • Joined: 2009/04/08 11:13:01
  • Location: Hemel Hempstead , London
  • Status: offline
  • Ribbons : 45
Re: Just installed Evga RTX 2070 XC Gaming - got device manager error 2018/11/16 11:07:24 (permalink)
Profound Gameplay
My Motherboard is Asus Z390-F Gaming. It doesn't have Bluetooth or Wireless. I fixed the problem by formatting the primary partition and reinstalling Windows again from scratch, and then installing Intel Engine Management tool + Intel Chipset Driver.

It is worth noting that I had a problem with audio in some games prior to formatting/reinstalling windows (unrelated to the Device Manager problem), and they now disappeared after reinstalling Windows, though I refrained from reinstalling Realtek drivers. I think Realtek drivers are what causes problems to some people on modern computers.

Thank you all for the help. I will post again in this thread or make a new one if I noticed something else that's worth adding.


That great and thanks for telling us and enjoying 

Windows 11 Home 64bits up to Dated
i9 11900K 5,328 MHz (3,500 MHz) || EVGA Z590 FTW WIFI || Nvidia RTX 3080 Ti FE || 32Gb Dominator Platinum DDR3 3600mhz XMP OC 3762mhz || 500gb Samsung 980 Pro NVMe || 500gb Samsung 970 EVO and Sata M.2 (1 x SSD and 1xHHD) || EVGA CLCx 360 Cooler || EVGA Supernova 1300w X3 || EVGA Z10 Keyboard || EVGA TORQ X10 mouse ||EVGA DG 77 case || Acer Predator  X35 35" 200Hz G-Sync || EVGA Nu Audio Soundcard || Logitech Z906 5.1 system sounds SPDIF|| Kaspersky Internet Security
#17
Sajin
EVGA Forum Moderator
  • Total Posts : 49125
  • Reward points : 0
  • Joined: 2010/06/07 21:11:51
  • Location: Texas, USA.
  • Status: online
  • Ribbons : 199
Re: Just installed Evga RTX 2070 XC Gaming - got device manager error 2018/11/16 14:44:11 (permalink)
Profound Gameplay
Quad5Ny
That's not a error, it is a device with missing drivers, most likely the USB Type-C Driver.
 
Find your driver installer and reinstall with USBC Driver checked
OR
1. Open the driver installer with 7-zip
2. Extract the "PPC" folder
3. Right Click on nvppc.inf and choose Install
 
If that doesn't work: Double click on the device > Click "Details" > Choose "Hardware Ids" and Paste the FIRST id here (or you can google it, just strip off anything past SUBSYS_xxxxxxxx).


Thank you, but I'm not sure which "driver installer" you're referring to. Where do I find it/what is it?


He is talking about the nvidia graphics installer.
#18
pimphard
New Member
  • Total Posts : 9
  • Reward points : 0
  • Joined: 2007/03/01 20:36:12
  • Status: offline
  • Ribbons : 0
Re: Just installed Evga RTX 2070 XC Gaming - got device manager error 2019/03/08 06:46:06 (permalink)
Quad5Ny
That's not a error, it is a device with missing drivers, most likely the USB Type-C Driver.
 
Find your driver installer and reinstall with USBC Driver checked
OR
1. Open the driver installer with 7-zip
2. Extract the "PPC" folder
3. Right Click on nvppc.inf and choose Install
 
If that doesn't work: Double click on the device > Click "Details" > Choose "Hardware Ids" and Paste the FIRST id here (or you can google it, just strip off anything past SUBSYS_xxxxxxxx).


Man thx a bunch that had me worried too


#19
Jump to:
  • Back to Mobile