EVGA

Issues with RTX 2080 Ti Black

Author
GTXJackBauer
Omnipotent Enthusiast
  • Total Posts : 10333
  • Reward points : 0
  • Joined: 2010/04/19 22:23:25
  • Location: (EVGA Discount) Associate Code : LMD3DNZM9LGK8GJ
  • Status: offline
  • Ribbons : 48
2019/01/03 04:49:56 (permalink)
So I hoped and figured I wouldn't be of the 'few' unlucky ones but it looks like it bit me in the arse too!  Spent a good 14+ hrs moving a very heavy rig, draining, cleaning, reTIMing, installing, filling, bleeding, leak testing and eventually felt it was ready go to.  Once I did, I started her up only to see the PCIe LEDs on the X99 MB's all lit up with a color that looks to be of orange.  Never have I see this behavior before.  All my screens were black along with no LEDs visible from the GPU's WB.  I tried with just one DP monitor but no luck.  I wish I could just take it out but that same occupied PCIe #1 lane it's in was just working hours before and years before that.  I'm not about to test out the theory if it's the lane because I know it's not. I eventually thought of an idea of sneaking in a air cooled GTX 760 underneath in Lane 4 since I had room to do so.  I switched off lane 1 via MB dipswitch (awesome feature) since it wouldn't let me boot or at least I couldn't see anything and ran off of the GTX 760 that I'm writing this post from so I know it's not my MB, PSU, etc, etc. 
 
Are there suppose to be LED lights turned on on the RTX WB connected to the GPU or it needs to be activated via software?  I know this sounds like a silly question as I usually know the answer to this but knowing the circus RTX has become, I need to ask it anyway.  

I also got some beeps after doing a CMOS clear just in case RTX didn't like my settings but no luck.  I got I think a d6 code iirc and a odd 5 beep sequence with a odd one in between.
 


I'm too tired to flip tables or 'go off' but I'm just not surprised and feel I'm not alone.  I figured maybe its just a fluke going around but with limited stock, this is worse than we are being led.  Put those two together and all the stories across the web, I might just grab a refund and stay away from RTX like the plague it has become.  GASP!!!
 
 

 Use this Associate Code at your checkouts or follow these instructions for Up to 10% OFF on all your EVGA purchases:
LMD3DNZM9LGK8GJ
#1

16 Replies Related Threads

    SprayingMango
    iCX Member
    • Total Posts : 273
    • Reward points : 0
    • Joined: 2006/03/10 21:45:38
    • Status: offline
    • Ribbons : 0
    Re: Issues with RTX 2080 Ti Black 2019/01/03 05:17:02 (permalink)
    Looks like a dead card to me. Sure, it stinks to get a bad card but seriously...it's not THAT widespread of an issue. I've since had 4 different 2080Ti's that were purchased and each one has been flawless for months. I did initially have 1 bad card but the RMA was quick and painless. 
     
    It sucks but trust me, you'll be taken care of and you'll be back up and running. It will take some time for the very early cards to flush out of retail channels. 

    Affiliate Code = I6E6SHELAX
    12900K
    ASUS Z690 Strix E
    32GB DDR5 Corsair Dominator 5600
    Samsung 970 Evo Plus 2TB
    WD Black 2TB PCIe 4 NVME
    EVGA 3090Ti FTW3 Ultra
    Corsair AX1600i PSU
    Corsair 1000D 
    Corsair QL120 fans x 15
    Corsair H150i Pro XT
    Asus PG27UQ w/ PG279Q x2
    #2
    AHowes
    CLASSIFIED ULTRA Member
    • Total Posts : 6502
    • Reward points : 0
    • Joined: 2005/09/20 15:38:10
    • Location: Macomb MI
    • Status: offline
    • Ribbons : 27
    Re: Issues with RTX 2080 Ti Black 2019/01/03 06:20:56 (permalink)
    Seems strange.. all those beeps.

    Did ya test this card before putting the water block on? Wires going to the card are fully seated and no wires pushed out the backside of the connector? Same with the psu side of the pci-e wire connections if it's a modular psu?

    Is this a new pc case? If so its possible theirs a mb standoff in the wrong position touching something under the mb.

    Card fully inserted into the pci-e slot? Not a hair crooked?

    Intel i9 9900K @ 5.2Ghz Single HUGE Custom Water Loop.
    Asus Z390 ROG Extreme XI MB
    G.Skill Trident Z 32GB (4x8GB) 4266MHz DDR4 
    EVGA 2080ti K|NGP|N w/ Hydro Copper block.  
    34" Dell Alienware AW3418DW 1440 Ultra Wide GSync Monitor
    Thermaltake Core P7 Modded w/ 2x EK Dual D5 pump top,2 x EK XE 480 2X 360 rads.1 Corsair 520 Rad.
    #3
    GTXJackBauer
    Omnipotent Enthusiast
    • Total Posts : 10333
    • Reward points : 0
    • Joined: 2010/04/19 22:23:25
    • Location: (EVGA Discount) Associate Code : LMD3DNZM9LGK8GJ
    • Status: offline
    • Ribbons : 48
    Re: Issues with RTX 2080 Ti Black 2019/01/03 07:30:02 (permalink)
    SprayingMango
    Looks like a dead card to me. Sure, it stinks to get a bad card but seriously...it's not THAT widespread of an issue. I've since had 4 different 2080Ti's that were purchased and each one has been flawless for months. I did initially have 1 bad card but the RMA was quick and painless. 
     
    It sucks but trust me, you'll be taken care of and you'll be back up and running. It will take some time for the very early cards to flush out of retail channels. 


     
    Oh I know it stinks to have to do it all over again but not sure which direction I want to head now.  Attempt one more time or slap my 780s in SLI and just frag on.  It's just a pain to change things cause I had to build a overkill loop. lol  Now I pay for it when I need to swap hardware.

    AHowes
    Seems strange.. all those beeps.

    Did ya test this card before putting the water block on? Wires going to the card are fully seated and no wires pushed out the backside of the connector? Same with the psu side of the pci-e wire connections if it's a modular psu?

    Is this a new pc case? If so its possible theirs a mb standoff in the wrong position touching something under the mb.

    Card fully inserted into the pci-e slot? Not a hair crooked?


    The first set of beeps are normal since I cleared the CMOS on the X99 Classified.  The secondary beeps are the odd balls which I assume says there's no GPU.
     
    Unfortunately, I was too optimistic to test out the GPU in my air cool rig and wanted to get started on the long task at hand.  I should have tested it as it wouldn't have taken much of my time.  Lesson learned surely.
     
    The PC it's in has been with the X99 for about half a decade now so nothing was changed other than 2 780 Hydro's to a single 2080 Ti for the time being. 
     
    I seated and screwed the card in before I tubed it up.  Took a look again and it looks seated with the PCIe latch swung up which tells me it's hooked in.  With that said, you got me paranoid and I'm going to investigate this even further.  
     
    Here are some angle shots I took as best as I can.
     

     

     

     
    Looking at it a 3rd time, I feel it's in there because I made sure it was locked in before I proceeded with tubing it up but regardless, let me know what you guys think.

    I also did change up the PSU cables and PSU ports.  It's a full modular Corsair AX1200i.
    post edited by GTXJackBauer - 2019/01/03 07:32:43

     Use this Associate Code at your checkouts or follow these instructions for Up to 10% OFF on all your EVGA purchases:
    LMD3DNZM9LGK8GJ
    #4
    Sajin
    EVGA Forum Moderator
    • Total Posts : 49194
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: offline
    • Ribbons : 199
    Re: Issues with RTX 2080 Ti Black 2019/01/03 08:09:55 (permalink)
    D6 = No gpu detected.
     
    Sounds like you got yourself a dead gpu. Other possibilities could be a faulty slot, or card not seated correctly.
    #5
    GTXJackBauer
    Omnipotent Enthusiast
    • Total Posts : 10333
    • Reward points : 0
    • Joined: 2010/04/19 22:23:25
    • Location: (EVGA Discount) Associate Code : LMD3DNZM9LGK8GJ
    • Status: offline
    • Ribbons : 48
    Re: Issues with RTX 2080 Ti Black 2019/01/03 08:35:27 (permalink)
    Sajin
    D6 = No gpu detected.
     
    Sounds like you got yourself a dead gpu. Other possibilities could be a faulty slot, or card not seated correctly.




    Thanks Sajin. 
     
    My last option I feel is to drain it all again, install the air cooler and test it in my air rig which I should have done the first time before I installed the block and go from there.  Than I think I'll know the culprit.

     Use this Associate Code at your checkouts or follow these instructions for Up to 10% OFF on all your EVGA purchases:
    LMD3DNZM9LGK8GJ
    #6
    Sajin
    EVGA Forum Moderator
    • Total Posts : 49194
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: offline
    • Ribbons : 199
    Re: Issues with RTX 2080 Ti Black 2019/01/03 09:05:45 (permalink)
    No problem.
    #7
    AHowes
    CLASSIFIED ULTRA Member
    • Total Posts : 6502
    • Reward points : 0
    • Joined: 2005/09/20 15:38:10
    • Location: Macomb MI
    • Status: offline
    • Ribbons : 27
    Re: Issues with RTX 2080 Ti Black 2019/01/03 09:16:12 (permalink)
    So you have changed the psu cables.. can you try other pci-e cables? Cables good? Tested with a multimeter to see if there wires correctly? 12v and ground wired correctly? Be strange but I'd want to grab the old cables first before removing the loop and block if possible.

    Intel i9 9900K @ 5.2Ghz Single HUGE Custom Water Loop.
    Asus Z390 ROG Extreme XI MB
    G.Skill Trident Z 32GB (4x8GB) 4266MHz DDR4 
    EVGA 2080ti K|NGP|N w/ Hydro Copper block.  
    34" Dell Alienware AW3418DW 1440 Ultra Wide GSync Monitor
    Thermaltake Core P7 Modded w/ 2x EK Dual D5 pump top,2 x EK XE 480 2X 360 rads.1 Corsair 520 Rad.
    #8
    GTXJackBauer
    Omnipotent Enthusiast
    • Total Posts : 10333
    • Reward points : 0
    • Joined: 2010/04/19 22:23:25
    • Location: (EVGA Discount) Associate Code : LMD3DNZM9LGK8GJ
    • Status: offline
    • Ribbons : 48
    Re: Issues with RTX 2080 Ti Black 2019/01/03 09:21:42 (permalink)
    AHowes
    So you have changed the psu cables.. can you try other pci-e cables? Cables good? Tested with a multimeter to see if there wires correctly? 12v and ground wired correctly? Be strange but I'd want to grab the old cables first before removing the loop and block if possible.



    Yep, been there done that.  It's the thought that matters.  Read my posts at least dammit. 

     Use this Associate Code at your checkouts or follow these instructions for Up to 10% OFF on all your EVGA purchases:
    LMD3DNZM9LGK8GJ
    #9
    AHowes
    CLASSIFIED ULTRA Member
    • Total Posts : 6502
    • Reward points : 0
    • Joined: 2005/09/20 15:38:10
    • Location: Macomb MI
    • Status: offline
    • Ribbons : 27
    Re: Issues with RTX 2080 Ti Black 2019/01/03 10:59:16 (permalink)
    GTXJackBauer
    AHowes
    So you have changed the psu cables.. can you try other pci-e cables? Cables good? Tested with a multimeter to see if there wires correctly? 12v and ground wired correctly? Be strange but I'd want to grab the old cables first before removing the loop and block if possible.



    Yep, been there done that.  It's the thought that matters.  Read my posts at least dammit. 


    Wow think I've read it and have posted already ideas as an attempt to assist in preventing you from going threw a whole bunch of work.

    Good luck I guess.

    Intel i9 9900K @ 5.2Ghz Single HUGE Custom Water Loop.
    Asus Z390 ROG Extreme XI MB
    G.Skill Trident Z 32GB (4x8GB) 4266MHz DDR4 
    EVGA 2080ti K|NGP|N w/ Hydro Copper block.  
    34" Dell Alienware AW3418DW 1440 Ultra Wide GSync Monitor
    Thermaltake Core P7 Modded w/ 2x EK Dual D5 pump top,2 x EK XE 480 2X 360 rads.1 Corsair 520 Rad.
    #10
    GTXJackBauer
    Omnipotent Enthusiast
    • Total Posts : 10333
    • Reward points : 0
    • Joined: 2010/04/19 22:23:25
    • Location: (EVGA Discount) Associate Code : LMD3DNZM9LGK8GJ
    • Status: offline
    • Ribbons : 48
    Re: Issues with RTX 2080 Ti Black 2019/01/04 05:03:08 (permalink)
    AHowes

    Wow think I've read it and have posted already ideas as an attempt to assist in preventing you from going threw a whole bunch of work.

    Good luck I guess.



    I think you took my comical remark personally as it wasn't intended as so.  

    I will be back with an update.

     Use this Associate Code at your checkouts or follow these instructions for Up to 10% OFF on all your EVGA purchases:
    LMD3DNZM9LGK8GJ
    #11
    GTXJackBauer
    Omnipotent Enthusiast
    • Total Posts : 10333
    • Reward points : 0
    • Joined: 2010/04/19 22:23:25
    • Location: (EVGA Discount) Associate Code : LMD3DNZM9LGK8GJ
    • Status: offline
    • Ribbons : 48
    Re: Issues with RTX 2080 Ti Black 2019/01/04 10:32:58 (permalink)
    I will break down day 2 so bare with me.
     
    So I didn't want to just throw in the RMA towel in just yet so I went ahead, slapped the air cooler on the GPU and threw her in my x58 air cooled rig.  Low and behold, she came alive!
     

     
    Made sure it wasn't just a tease and got more info.
     

     
     
    Feeling a huge relief, I decided not to jump the gun just yet but to put in the air cooled RTX into my current main rig with the loop that I was having issues with.  The way I planned this out was to have the GPU in PCIe #1 with a CPU block right above it plugged.  I was going to use one of the amazing features on the X99 Classified where I can down clock my CPU for just enough power to boot and get into windows for example but I was only going to power up the PC for a few seconds to see if the RTX would power up, LEDs lit and fans spinning, etc.  I went ahead and saw it power up but eventually shutting down.  I figured maybe something was overheating but there was just no way.  The block on the CPU was basically passive cooling itself with some liquid plugged into it and the GPU had air cooling.  I touched around and you can barely feel any warmth whatsoever. 
     
    I scratched my head in disbelief that maybe something IS wrong with the MB or the PSU.  I check around and notice my I/O X99 Shield Cover.  I remember years ago through the X99 forums of folks having issues with that thing installed causing shorts, etc.  So I decided to remove it and oddly enough, my next attempt to power up didn't have power cycles but eventually a screaming beep came on from my Aquaero telling me that there was no "flow" as there wasn't. lol  It's an alarm I've setup for the system to shut down if say I was away but anyhoo, I did test it out a few times to be sure I wasn't hallucinating.  All was looking well so I than proceeded to install the block. 
     
    For the 2nd time, I removed the air cooler and reinstalled the block, cleaning both of their TIMs and reapplying.  Agonizing process to keep doing something over and over but it's part of the PC problem solving world I guess.  When you allow your frustrations and emotions take over, you lose the focus of problem solving and I know it's easier said than done but it has to be done that way.



     

     

     
    I than proceeded and installed the GPU back to the loop again but this time with a bit more optimism.  I primed the pumps and bled the loop as much as I could before attempting another test to see if the GPU will power up with it installed in the loop.  This would be the first time since my last failed attempts the previous day.

    Unfortunately I forgot to take a few shots of that process but amazingly, she was lit.  (Insert bad joke comment.)
     
    Anyways I was so stoked and after a few hours of leaking testing, I moved her to her final destination.  I proceeded to plug in a horde's nest of USB's in the rear.  Plugged in my 3 screens via DP.  Powered her up only to get power cycles again.  Son of a gun, I've had enough of it I said to myself a few times.  It just doesn't want to play nice and throw me into a emotional roller coaster ride.  I thought to myself, what would I tell someone on the forums to do during something like this so I than began to plug only the mouse and keyboard.  PC loaded up.....I shutdown and added all of them.  PC had a hissy fit (It was probably me being echo'd off the walls and of the tower.)  Ok so now I"m thinking maybe the RTX is a gold digging high demanding princess and doesn't like all of those USB's plugged in the rear.  Nonetheless, I began unplugging each one one by one till the power cycles stopped but after every restart, the power cycling was still there.  So I figured, if I'm in windows I'm good but if I need to do a update with a restart, I'm screwed. 
     
    Ok, not to bore you guys anymore, all it was was the darn turbo switch I forgot to put back into its original position when I was testing the GPU previously on air!  My PC was running down clocked and I think with much less resources as this feature is designed for extreme OC's who have very high clocks and will enable this switch to just boot up till they start benchmarking those ridiculous high clocks or LN2 or what have you. 
     
    Anyways, I hit the switch, plugged everything back in and here I am.
     
    Here's a final shot of her.
     

     
     
    Here's a nice shot of PX1 while I had just finished running Scan.  I have no idea what I'm doing yet as I'm fairly new at this but can someone explain to me if the score I got means that's how much "+" clock I can add for an OC or that's just a score? 
     
    Also, I saw 2025ish area before the test completed.  I wasn't sure if I was waiting for a OC bench lock up since I felt that look pretty high or it was testing up to the point of instability and laying off.  I sure felt like the latter and did like seeing the numbers I got. 
     
    Around 1800+ I started to hear some coil whine but wasn't that bad for me and that was with the headphones off. 
     
    Did some minor gaming runs, I saw 1860 constantly but again, I haven't touched any of the GPU settings other than setting the Power Target to 112% which is the max for RTX 2080 Ti Black.
     

     
     
    Hope you all had a good laugh as it was a mix of misery, optimism and excitement the last 36 hours over here.  The crazy world of custom cooling and pain staking hardware swapping.    Hope you all enjoyed and learned something from this as I did.
     
    Cheers!

     Use this Associate Code at your checkouts or follow these instructions for Up to 10% OFF on all your EVGA purchases:
    LMD3DNZM9LGK8GJ
    #12
    Sajin
    EVGA Forum Moderator
    • Total Posts : 49194
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: offline
    • Ribbons : 199
    Re: Issues with RTX 2080 Ti Black 2019/01/04 10:38:10 (permalink)

    #13
    SprayingMango
    iCX Member
    • Total Posts : 273
    • Reward points : 0
    • Joined: 2006/03/10 21:45:38
    • Status: offline
    • Ribbons : 0
    Re: Issues with RTX 2080 Ti Black 2019/01/04 10:39:40 (permalink)
    Wow what a journey! Glad you figured it out. :) So the final issue was the cover plate on the MB?

    Affiliate Code = I6E6SHELAX
    12900K
    ASUS Z690 Strix E
    32GB DDR5 Corsair Dominator 5600
    Samsung 970 Evo Plus 2TB
    WD Black 2TB PCIe 4 NVME
    EVGA 3090Ti FTW3 Ultra
    Corsair AX1600i PSU
    Corsair 1000D 
    Corsair QL120 fans x 15
    Corsair H150i Pro XT
    Asus PG27UQ w/ PG279Q x2
    #14
    nobuo780
    New Member
    • Total Posts : 84
    • Reward points : 0
    • Joined: 2018/12/04 13:41:04
    • Status: offline
    • Ribbons : 0
    Re: Issues with RTX 2080 Ti Black 2019/01/04 15:27:14 (permalink)
    Glad u got it sorted! I plan to stick with air cooler
    #15
    AHowes
    CLASSIFIED ULTRA Member
    • Total Posts : 6502
    • Reward points : 0
    • Joined: 2005/09/20 15:38:10
    • Location: Macomb MI
    • Status: offline
    • Ribbons : 27
    Re: Issues with RTX 2080 Ti Black 2019/01/04 21:49:15 (permalink)
    Ok, not to bore you guys anymore, all it was was the darn turbo switch I forgot to put back into its original position when I was testing the GPU previously on air! My PC was running down clocked and I think with much less resources as this feature is designed for extreme OC's who have very high clocks and will enable this switch to just boot up till they start benchmarking those ridiculous high clocks or LN2 or what have you.


    Figured it was something stupid. :/ glad shes finally running.

    What's your GPU idle temps and the load temps durring like firestrike or timespy bench?

    Room temp and what kind of rad for the gpu?

    Intel i9 9900K @ 5.2Ghz Single HUGE Custom Water Loop.
    Asus Z390 ROG Extreme XI MB
    G.Skill Trident Z 32GB (4x8GB) 4266MHz DDR4 
    EVGA 2080ti K|NGP|N w/ Hydro Copper block.  
    34" Dell Alienware AW3418DW 1440 Ultra Wide GSync Monitor
    Thermaltake Core P7 Modded w/ 2x EK Dual D5 pump top,2 x EK XE 480 2X 360 rads.1 Corsair 520 Rad.
    #16
    GTXJackBauer
    Omnipotent Enthusiast
    • Total Posts : 10333
    • Reward points : 0
    • Joined: 2010/04/19 22:23:25
    • Location: (EVGA Discount) Associate Code : LMD3DNZM9LGK8GJ
    • Status: offline
    • Ribbons : 48
    Re: Issues with RTX 2080 Ti Black 2019/01/04 22:22:29 (permalink)
    SprayingMango
    Wow what a journey! Glad you figured it out. :) So the final issue was the cover plate on the MB?

     
    Haha, yeah!  You can say that again. 
     
    So far, once that X99 I/O cover was removed, the GPU powered up so I assume there was some kind of short happening.  Than, I forgot to hit a switch is why I was power cycling and now recently after gaming and benching on scan, all was well until I uninstalled Folding@home and did a restart to have a fresh install on the go to register the new GPU into it.  I would go through boot and as soon as Windows 10 was loading up, 5 secs later the PC would restart itself.  It happened several times as I'm not sure why it was doing that unless an alarm was being triggered or what the heck was going on but I went into BIOS and threw my OC's out the window for now.  Once I did that it loaded up fine but realized PX1 had reset my Power Target maxed setting so I guess it reset itself there as well.  So now I need to redo my OCs on the GPU first, then the CPU and look for stability but for the moment, everything is running stock as I just want to enjoy the moment before I start messing around again.  Gasp! 
     
    nobuo780
    Glad u got it sorted! I plan to stick with air cooler

     
    Thanks!  Yeah I went with a air cooled GPU with a Hydro Copper separate in case I get tired of custom cooling as I've been feeling as so lately as you get older, you don't want the added responsibilities but I have to admit, it feels great running really cool temps and a quiet system once the kinks are worked out.

    AHowes
    Ok, not to bore you guys anymore, all it was was the darn turbo switch I forgot to put back into its original position when I was testing the GPU previously on air! My PC was running down clocked and I think with much less resources as this feature is designed for extreme OC's who have very high clocks and will enable this switch to just boot up till they start benchmarking those ridiculous high clocks or LN2 or what have you.


    Figured it was something stupid. :/ glad shes finally running.

    What's your GPU idle temps and the load temps durring like firestrike or timespy bench?

    Room temp and what kind of rad for the gpu?


    When I first booted her up, idle on the GPU was 30c and 40c-42c when gaming around 1860 MHz with a room ambient temp around 20c-25c.  When I ran scan and I saw numbers around 2025 MHz, my temps were just under 50c around. 
     
    I have 120.9 worth of total rad with a CPU and single GPU only loop now as opposed to my previous dual SLI (780s) setup prior. 
     
    I haven't messed with any of the other benches other than scan and a couple of hours gaming.  Going to game for a few more hours now and hope for the best.  
     
     
    Now for some BFV on Ultra...




     Use this Associate Code at your checkouts or follow these instructions for Up to 10% OFF on all your EVGA purchases:
    LMD3DNZM9LGK8GJ
    #17
    Jump to:
  • Back to Mobile