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Helpful ReplyHow is G.Skill about replacing a bad stick of RAM!

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seabigbear
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2012/09/02 12:40:46 (permalink)
I was folding & last night my rig just did a BSOD on me so I loaded my defaults in bios & that didn't work & then I was able to boot into windows I get a memory error on slot 0 so I took out all my sticks & did the 1 stick in at a time & all of them worked but one gave me the BSOD so my ? is How is G.Skill about replacing a bad stick of RAM?
 
BTW, I'm still going to do more testing on my ram!

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    dyno0919
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    Re:How is G.Skill about replacing a bad stick of RAM! 2012/09/02 12:49:39 (permalink) ☄ Helpful
    G.Skill is very good about replacing RAM. I believe most of their sticks have a lifetime warranty as well. Of course, you'll get the typical poorly-translated-English response from most of their techs, but as soon as you get to the RMA stage it should be easy to replace. It'll probably take a while, as do most Asian tech company RMAs. 
     
    If I recall correctly, you bought your rig after I bought mine. You should be able to RMA most of your stuff from the retailer and get new parts. Why don't you just do that?
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    EliteGeek91
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    Re:How is G.Skill about replacing a bad stick of RAM! 2012/09/02 12:49:41 (permalink) ☄ Helpful
    Great IMO!

    I had a total of 3 die on me to date, from OC'ing the death outta them.
     
    I emailed them, and they started an RMA. Gave me the option to RMA just a single stick, or the whole set. So easy a caveman could do it! 

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    seabigbear
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    Re:How is G.Skill about replacing a bad stick of RAM! 2012/09/02 12:57:59 (permalink)
    Thanks guys & I used prim95 to test the ram out!

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    HAZMAN_THE_GREAT
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    Re:How is G.Skill about replacing a bad stick of RAM! 2012/09/02 12:59:18 (permalink) ☄ Helpful
    G-skill is really good with RMAs. I read many great things about them as well as many bad things. Just matters about each person's experience. Also I love how all of their RAM is life time warranty. Well see, I had my old G-skill RAM burn out. I had life time warranty on them but I was not able to have it because I had physical damage done on my RAM stick. There was a burnt tick mark on my pin. So if you have any thing physical done to your RAM you can not return it because with their terms they pretty much say its the users fault. 
     
    Warranty Exclusions
    Products with missing or defaced serial numbers
    Products damaged by environmental factors, which include oxidation and/or damages caused by natural disasters
    Physical Damages which include, but not limited to, the following:
    • Unauthorized modifications
    • Misuse, neglect or improper assembly
    • Transport damages due to improper packaging or carrier
    • Burns resulting from faulty or failed electric power
    • Missing/bent pins
     
    If you want t see more info on their RMA policy click on the link below if you have not seen it already.
    http://www.gskill.com/rma.php
     
     
     
     


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    _Nite_
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    Re:How is G.Skill about replacing a bad stick of RAM! 2012/09/02 15:22:41 (permalink)
    just about every memory brand is under warranty for life, should be a easy replacement, you don't have to send back the whole kit either, just the bad modules are fine to prevent downtime.
     
    EliteGeek91
    So easy a caveman could do it! 

     
    lol
    post edited by _Nite_ - 2012/09/02 16:50:28

    Gaming Rig: AMD Ryzen 7 2700x @ 4.25Ghz - Asrock B450 Pro 4 - 16GB Crucial Ballistix DDR4 3000 - 240GB SSD (OS), 1TB ADATA SU800 SSD and 2TB ADATA SX8200 Pro M2 NVME (Games) - 8GB RTX 3070 XC3 Ultra - Sound Blaster Audigy 5 RX - EVGA Supernova 750w G2 - Antec 302 - 24" Asus VG248QE
     
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