Isaiahfelixc
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Hey guys, first time posting here. I have a GTX 980 Ti in my PC that won't allow the PC to boot. When I unplug the power from the card, the PC boots normally, and all is fine. However, if I plug in the 8 pin and 6 pin connector, my MB LED shows error code 15 for about 30 seconds, then my PC restarts, and then it justs hangs on error code 62. Anyone ever face this problem. Is my very cool card dead :(
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Sajin
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Re: GTX 980 Ti causing debug code 62 on motherboard?
2018/07/18 17:26:16
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What motherboard do you have?
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Isaiahfelixc
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Re: GTX 980 Ti causing debug code 62 on motherboard?
2018/07/18 17:27:53
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Gigabyte GA-Z97X- Gaming 7. Latest BIOS
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Isaiahfelixc
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Re: GTX 980 Ti causing debug code 62 on motherboard?
2018/07/18 17:32:19
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Ok my bad, after reading around some, the code is actually b2, not 62. Still doesn't boot though.
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Sajin
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Re: GTX 980 Ti causing debug code 62 on motherboard?
2018/07/18 17:54:14
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Here are some things you can try...
#1 Try testing the card in another pci-e slot.
#2 Try testing a different video card in your system using the same pci-e slot that gives the b2 error.
#3 Try testing the 980 ti in different known good working system.
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Isaiahfelixc
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Re: GTX 980 Ti causing debug code 62 on motherboard?
2018/07/18 18:17:26
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Tested another GPU as well as the 980 on another computer. My GTX 560 GPU gave display while the 980 gave no display. Anything else I can try?
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Sajin
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Re: GTX 980 Ti causing debug code 62 on motherboard?
2018/07/18 18:26:39
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So the 980 ti worked fine in another system? If yes, it sounds like your problem could be coming from a bios bug. Try some older bios versions if you haven't already updated both the bios's on your board to the very latest version.
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Isaiahfelixc
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Re: GTX 980 Ti causing debug code 62 on motherboard?
2018/07/18 18:28:24
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And if no? The GTX 980 Ti does not work in another system, which is giving me an idea of it's fate :(
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Sajin
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Re: GTX 980 Ti causing debug code 62 on motherboard?
2018/07/18 18:29:12
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If 980 ti didn't work in another system than the card is most likely the issue.
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Isaiahfelixc
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Re: GTX 980 Ti causing debug code 62 on motherboard?
2018/07/18 18:29:49
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So there's nothing I can do?
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Sajin
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Re: GTX 980 Ti causing debug code 62 on motherboard?
2018/07/18 18:30:10
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If the card is under warranty you can rma it.
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Isaiahfelixc
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Re: GTX 980 Ti causing debug code 62 on motherboard?
2018/07/18 18:30:57
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EVGA tells me the card is from a pre-built system, which means it only has 1 year warrenty. The latest I could have RMA'd it was 2016. That's the reason I'm desperate for solutions
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Sajin
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Re: GTX 980 Ti causing debug code 62 on motherboard?
2018/07/18 18:34:53
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Isaiahfelixc
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Re: GTX 980 Ti causing debug code 62 on motherboard?
2018/07/18 18:41:11
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Seems dangerous, but worth a try for a $500 GPU.
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Isaiahfelixc
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Re: GTX 980 Ti causing debug code 62 on motherboard?
2018/07/18 19:39:09
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Hey Sajin, after some research, I've decided not to bake it right now, and will save that option for a last resort. Do you know if EVGA does any paid repairs?
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Sajin
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Re: GTX 980 Ti causing debug code 62 on motherboard?
2018/07/18 20:43:30
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No, evga doesn't do paid repairs.
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Isaiahfelixc
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Re: GTX 980 Ti causing debug code 62 on motherboard?
2018/07/18 21:34:10
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Ok, so I'm out of options. I just throw away the card hmm.
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