KingJehan
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So I have purchased two Evga 980 ti and installed them, most games im running on 4k and looks great and smooth but then my PC just shuts off and reboots. I was using PrecisionX 16 and monitoring the Voltage and I am not sure how thats supposed to work. Cause I was at 999, or 1015, or 987 when running the two cards SLI... So I decided I might have a power problem which brought me to remove one of my GTS 980 Ti graphics cards. The problem being it still shows about the same Voltage MN I guess that I had when using dual cards. So could anyone explain to me what my problem might be? Running a XION 1000w Power supply, a i7 4770k Liquid cooled, the dual gtx 980ti, a gigabyte ultradurable mobo, 16gigs or rip jaw ram. Anyways if anyone could explain to me what might be up with my system shutting down, or what the voltage is on precisionx 16 and why its the same with 1 card or two cards. Thanks in Advance.
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Sajin
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Re: GTX 980 Ti SLI
2015/10/27 15:17:03
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Shut offs during gaming point to a psu or overheating problem.
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MegaManDave
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Re: GTX 980 Ti SLI
2015/10/27 15:39:20
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Can we have more details? What are you doing at time of shut off? CPU temp? GPU temp? O/S? Was O/S recently upgraded or fresh install? Drivers used? Just more information about problem to help resolve.
post edited by MegaManDave - 2015/10/27 15:42:37
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KingJehan
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Re: GTX 980 Ti SLI
2015/10/27 16:14:57
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Well I unistalled one of my gtx 980 ti to see if it was power draw problem..... but it shut down with one card as well. 1000w PSU should be able to handle one card at least right? So heat problem? Card feels pretty flipping hot but at the same time I have not adjusted any settings so why would they sell me a card that overheats all the time?
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aka_STEVE_b
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Re: GTX 980 Ti SLI
2015/10/27 16:37:07
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Sorry but that XION brand is well known to be more bad than good - the instant power shutdown is pretty much only 2 things - power load on PSU can't keep up / or cpu is overheating ..if the cards were overheating, usually they just downclock their speeds for a bit & the fans go extra crazy fast automatically
AMD RYZEN 9 5900X 12-core cpu~ ASUS ROG Crosshair VIII Dark Hero ~ EVGA RTX 3080 Ti FTW3~ G.SKILL Trident Z NEO 32GB DDR4-3600 ~ Phanteks Eclipse P400s red case ~ EVGA SuperNOVA 1000 G+ PSU ~ Intel 660p M.2 drive~ Crucial MX300 275 GB SSD ~WD 2TB SSD ~CORSAIR H115i RGB Pro XT 280mm cooler ~ CORSAIR Dark Core RGB Pro mouse ~ CORSAIR K68 Mech keyboard ~ HGST 4TB Hd.~ AOC AGON 32" monitor 1440p @ 144Hz ~ Win 10 x64
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KingJehan
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Re: GTX 980 Ti SLI
2015/10/27 18:05:38
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Awesome so The temp I dont remember but it was high maybe 78C I am not sure was not paying attention. Turned on agressive fan speed control and also while running just 1440k resolution on games such as Arma 3... Pc just shuts down and restarts. With one 980 Ti or with both of them together in SLI... Either way I am getting a shutdown. Mainly gaming though is when I am having issues. I dont know how to check all the logs of my pc shut downs or w/e but yea would love to figure out if I just need more power, or whats exactly the problem so I can fix it and get on with my gaming haha! I would say power but with just 1 card going it still does it?
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Erik
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Re: GTX 980 Ti SLI
2015/10/27 18:37:42
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Which cooler is on those units? It'll be important to be accurate on those temperatures for both graphics cards. If you're under 80C on both, you're ok but if you are going above, you may inconsistencies on Boost clocks and (depending on how high) stability problems. Are the cards right up against each other when installed or are you able to put some distance between them? Temps are going to be the easiest thing to confirm so I'd recommend getting this one checked off the list.
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KingJehan
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Re: GTX 980 Ti SLI
2015/10/27 23:15:13
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So I think at last crash on the EVGA PrecisionX 16 the GPU Temp reading was in the 60's maybe 70's at the time of crash. Not sure 100%... But I did touch the card and it was pretty hot. As far as space there is slot between each other thats open so they are not squished. Ultra Durable Gigbyte mobo has plenty space. So update, playing 1080p, 1440p, 4k have all shut down my pc when gaming. Idle does nothing, reguardless of 1 or both cards in still crashes, and even running in 1080p on arma 3, world of tanks, gta V..
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ty_ger07
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Re: GTX 980 Ti SLI
2015/10/27 23:38:28
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CPU temp is what was asked multiple times. I don't know why you keep telling us about your video cards. If the video cards were overheating, they would just downclock. Or the screen would go black if the video card got really really hot. But the computer would not shut down or reboot if your video cards got very hot. A shut down usually means that your CPU overheated or your power supply is failing. Your power supply is pretty bad according to what I see online. Either one is likely your cause. So, what is your CPU temp when it shuts down? Don't tell us that it feels warm or feels cool. Use a program such as RealTemp to monitor the temperature and save it to a file so that we can get an actual number. I would lean towards a power supply issue if it were my guess. Here is a fun read for you about the XION 700W. For your consideration and reading pleasure. :) http://www.jonnyguru.com/...ews&op=Story4&reid=109
post edited by ty_ger07 - 2015/10/27 23:53:55
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KingJehan
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Re: GTX 980 Ti SLI
2015/10/28 11:05:04
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Alright so what I have done was installed a program called core temp I think, none of my cores went over 35-45C while gaming... Maybe 47C or 48C very randomly but overall no was not more than that. I didnt see the temp as I got shutdown but I checked it literally 1 min before and all was running fine ( If 45C is Fine). I ran dual R9 270x before these GTX 980 ti Cards that have been shutting down my system, just fine without any problems. I think this is my PSU I have had it a while. For some reason I think its deleting my link lol.
post edited by KingJehan - 2015/10/28 11:10:38
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KingJehan
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Re: GTX 980 Ti SLI
2015/10/28 11:42:47
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MegaManDave
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Re: GTX 980 Ti SLI
2015/10/28 11:50:55
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I'm going to throw this out there, but have you changed anything in your MB bios or updated it recently?
My laptop sometimes gets a little hot and shuts itself down due to the temp setting in the bios... maybe a useless comment, bur definitely worth checking bios for anything...
Keep us updated.
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MegaManDave
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Re: GTX 980 Ti SLI
2015/10/28 11:55:04
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You could also strip out anything unwanted related to the hardware and start process of eliminating of faulty components. Ps I use to have EVGA GTX 980 SC in SLi with a corsair 800 psu and that worked perfectly.
post edited by MegaManDave - 2015/10/28 11:58:25
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KingJehan
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Re: GTX 980 Ti SLI
2015/10/28 12:02:11
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So I have not messed with the bios... not much at all because I do not want to mess things up haha. Just setup raid for my 2 ssd's thats been working fine a while now. Maybe quite possibly 2 of my sticks of ram are not correct? Would that cause problems, becaues I did add them to my pc same time I added the Graphics cards. .
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bdary
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Re: GTX 980 Ti SLI
2015/10/28 12:04:16
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All the temps you mention look fine. You have some high quality (high priced) hardware there. You should really consider getting a high quality PSU to power it all. Good stable power is critical to keeping everything running as it should.
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ty_ger07
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Re: GTX 980 Ti SLI
2015/10/28 12:05:22
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It sounds like a PSU issue to me. But one last question first... If you look in your Windows Event Log (Control Panel -> Administrative Tools -> Event Log) when your system shuts down, are there any critical errors other than Kernel Power 41? If there is a critical error proceeding Kernel Power 41 one or two minutes prior, it may be the source of the problem. On the other hand, if there are no critical errors prior to Kernel Power 41, it means that you didn't have an issue that any software caused or detected and that it is a hardware error most likely caused by a power supply power interruption. Edit: yes, a memory issue caused by incompatible memory could cause your issue. A memory error should cause a critical event in the event log prior to kernel power. So, like I said, check your event log for critical errors around the same time. If there are multiple critical errors around the same time other than Kernel Power, it could be your memory or something else. If there are no critical errors other than kernel power, it is more likely your power supply simply shutting off randomly.
post edited by ty_ger07 - 2015/10/28 12:08:19
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KingJehan
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Re: GTX 980 Ti SLI
2015/10/28 12:06:02
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ty_ger07 CPU temp is what was asked multiple times. I don't know why you keep telling us about your video cards.
If the video cards were overheating, they would just downclock. Or the screen would go black if the video card got really really hot. But the computer would not shut down or reboot if your video cards got very hot.
A shut down usually means that your CPU overheated or your power supply is failing. Your power supply is pretty bad according to what I see online. Either one is likely your cause. So, what is your CPU temp when it shuts down? Don't tell us that it feels warm or feels cool. Use a program such as RealTemp to monitor the temperature and save it to a file so that we can get an actual number.
I would lean towards a power supply issue if it were my guess. Here is a fun read for you about the XION 700W. For your consideration and reading pleasure. :)
I am not sure, what I meant was if it was PSU then why would I crash either having 1 card or 2 cards at about the same time frame into the game. Reason I am talking about the cards is because couldnt my 1 PSU handle at least 1 card... Its not even doing that ? But it handles 2 R9 270x's just fine.
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ty_ger07
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Re: GTX 980 Ti SLI
2015/10/28 12:10:12
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KingJehan
ty_ger07 CPU temp is what was asked multiple times. I don't know why you keep telling us about your video cards.
If the video cards were overheating, they would just downclock. Or the screen would go black if the video card got really really hot. But the computer would not shut down or reboot if your video cards got very hot.
A shut down usually means that your CPU overheated or your power supply is failing. Your power supply is pretty bad according to what I see online. Either one is likely your cause. So, what is your CPU temp when it shuts down? Don't tell us that it feels warm or feels cool. Use a program such as RealTemp to monitor the temperature and save it to a file so that we can get an actual number.
I would lean towards a power supply issue if it were my guess. Here is a fun read for you about the XION 700W. For your consideration and reading pleasure. :)
I am not sure, what I meant was if it was PSU then why would I crash either having 1 card or 2 cards at about the same time frame into the game. Reason I am talking about the cards is because couldnt my 1 PSU handle at least 1 card... Its not even doing that ? But it handles 2 R9 270x's just fine.
Please see my post above about windows event log. But to answer your question directly, a bad power supply is a bad power supply. It could reset at any time for any reason. The number of graphics cards wouldn't necessarily have a large affect on the bad behavior.
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KingJehan
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Re: GTX 980 Ti SLI
2015/10/28 12:10:12
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Showing a critical Event Kernal 41 or w/e it is about 6 times in the last 24 hours which is about how many times I have crashed. No other criticals... there some regular errors and all that but nothing more in critical.
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ty_ger07
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Re: GTX 980 Ti SLI
2015/10/28 12:10:13
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KingJehan
ty_ger07 CPU temp is what was asked multiple times. I don't know why you keep telling us about your video cards.
If the video cards were overheating, they would just downclock. Or the screen would go black if the video card got really really hot. But the computer would not shut down or reboot if your video cards got very hot.
A shut down usually means that your CPU overheated or your power supply is failing. Your power supply is pretty bad according to what I see online. Either one is likely your cause. So, what is your CPU temp when it shuts down? Don't tell us that it feels warm or feels cool. Use a program such as RealTemp to monitor the temperature and save it to a file so that we can get an actual number.
I would lean towards a power supply issue if it were my guess. Here is a fun read for you about the XION 700W. For your consideration and reading pleasure. :)
I am not sure, what I meant was if it was PSU then why would I crash either having 1 card or 2 cards at about the same time frame into the game. Reason I am talking about the cards is because couldnt my 1 PSU handle at least 1 card... Its not even doing that ? But it handles 2 R9 270x's just fine.
Please see my post above about windows event log. But to answer your question directly, a bad power supply is a bad power supply. It could reset at any time for any reason. The number of graphics cards wouldn't necessarily have a large affect on the bad behavior.
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ty_ger07
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Re: GTX 980 Ti SLI
2015/10/28 12:15:09
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KingJehan Showing a critical Event Kernal 41 or w/e it is about 6 times in the last 24 hours which is about how many times I have crashed. No other criticals... there some regular errors and all that but nothing more in critical.
Yes, every time your computer shuts down unexpectedly, you will have a Kernel Power error 41. That is to be expected. Kernel Power doesn't necessarily mean you have a power problem by itself. But, if there are no other critical errors preceeding Kernel Power, it means that the error was not initiated by software and was not captured by software. In other words, it was a hardware fault that caused the computer to shut off. Memory erros should have software critical errors captured preceeding Kernel Power stating that a buffer overflowed, there was an unhandled exception, or something along those lines. It sounds like you should invest in a better power supply. I am pretty sure the power supply is the cause of your problem. But even if it isn't the cause, it isn't a good power supply and you should invest in a better power supply anyway. 2 birds, 1 stone
post edited by ty_ger07 - 2015/10/28 12:24:16
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KingJehan
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Re: GTX 980 Ti SLI
2015/10/28 12:21:55
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So I just spent $1400 on cards I cannot run.. I'd rather not spend another $400 on a PSU.. any good cheap ones that would work? At least a good bang for my buck?
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KingJehan
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Re: GTX 980 Ti SLI
2015/10/28 12:24:14
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Let me ask you this would Ram affect it? I think the extra 2 sticks of ram I added to my PC was having issues in my wife computer. Hers wouldnt start up figured it was PSU or RAM So i replaced both at the same time on hers and it works. Now I am using that ram in my pc and I think I installed it when I installed the new Cards.
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ty_ger07
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Re: GTX 980 Ti SLI
2015/10/28 12:27:43
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KingJehan Let me ask you this would Ram affect it? I think the extra 2 sticks of ram I added to my PC was having issues in my wife computer. Hers wouldnt start up figured it was PSU or RAM So i replaced both at the same time on hers and it works. Now I am using that ram in my pc and I think I installed it when I installed the new Cards.
Like I said, yes, RAM could affect it. But, like I also said, if you had a RAM problem, you should see other errors about unhandled exceptions or buffer overflows preceeding the Kernel Power error. The RAM shouldn't cause a hardware fault without preceeding logged errors. You have no preceeding logged errors and therefore RAM is not likely your problem. But, to be sure, change your RAM back to the way it used to be and test again.
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MegaManDave
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Re: GTX 980 Ti SLI
2015/10/28 12:42:39
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Like I said and the above comment states remove RAM and strip as much as you can until you get a stable system.
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bdary
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Re: GTX 980 Ti SLI
2015/10/28 13:21:15
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KingJehan
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Re: GTX 980 Ti SLI
2015/10/28 13:26:51
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Took out ram, added the second card back, powered up put everything 4k... still running and it smooth so far. No crashes yet fingers crossed.
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KingJehan
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Re: GTX 980 Ti SLI
2015/10/28 14:16:59
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Those are all 1000w PSU, I wouldnt need a 1200W Psu? And I ran arma 3 good without crashing then tried a smaller game and crashed 2 times. So dunno bout that. // Update when going 4k full screen is when my pc shut down 2 times now from 2 different games
post edited by KingJehan - 2015/10/28 14:37:56
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KingJehan
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Re: GTX 980 Ti SLI
2015/10/28 14:43:37
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That ok? EVGA SuperNOVA 1300 G2 80+ GOLD, 1300W Fully Modular NVIDIA SLI and Crossfire Ready 10 Year Warranty Power Supply 120-G2-1300-XR
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toyking22
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Re: GTX 980 Ti SLI
2015/10/28 16:12:35
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KingJehan Those are all 1000w PSU, I wouldnt need a 1200W Psu? And I ran arma 3 good without crashing then tried a smaller game and crashed 2 times. So dunno bout that. // Update when going 4k full screen is when my pc shut down 2 times now from 2 different games
i run 850w gold power supply with my 980 ti's just fine
Cpu= I7-9700k Cpu cooler= Nzxt Kraken x62 GPU= Evga Hybrid 2080 ti Motherboard= Asus Prime Z390 a (dont recommend) Ram= G.SKILL TridentZ RGB Series 16GBSsd/Hdd Samsung 970 pro 2T / Intel 660 1t Monitor= Gigabyte M28U 144Hz 28" 4K Power Supply= EVGA SuperNOVA 850 PQ
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