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GTX 670: Monitor briefly losing input signal during gaming, crashing, BSOD

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bdary
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Re:GTX 670: Monitor briefly losing signal during gaming, crashing, BSOD 2013/08/10 06:19:29 (permalink)
Lord Humungus

Thanks for your help tonight, Maniac.

Total War: Shogun 2


Are you fixed up now??


 
 
 
 
 
 
 
 
 
 
 
#31
Lord Humungus
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Re:GTX 670: Monitor briefly losing signal during gaming, crashing, BSOD 2013/08/10 12:33:03 (permalink)
Not quite.  I no longer crash in the Heaven benchmark, but I'm still experiencing the crash in Shogun 2 and Company of Heroes 2.  He made me aware of the many problems I have with my computer at the moment.
#32
maniacvvv
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Re:GTX 670: Monitor briefly losing signal during gaming, crashing, BSOD 2013/08/10 21:16:09 (permalink)
I did some reading like we discussed, and it DOES appear that the engine is NOT detecting your videocard correctly
*many users are reporting this with both Nvidia and ATI newer series cards 
 
Try the -exact- settings below for testing

 
After testing with the above settings, if still crashing--> try -disable- in-game "sound effects" and test
------------------------------
 
 
 

Attached Image(s)





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Lord Humungus
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Re:GTX 670: Monitor briefly losing signal during gaming, crashing, BSOD 2013/08/11 13:26:22 (permalink)
Well I'm almost positive it's my GPU.  I reformatted and the problem is still occurring at the settings recommended by maniac.  Disabling sound does not help.
 
I switched out my 670 for my 460 and the game works fine.  Played almost 3 hours without a single crash.
#34
bdary
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Re:GTX 670: Monitor briefly losing signal during gaming, crashing, BSOD 2013/08/11 15:48:24 (permalink)
Lord Humungus

Well I'm almost positive it's my GPU.  I reformatted and the problem is still occurring at the settings recommended by maniac.  Disabling sound does not help.

I switched out my 670 for my 460 and the game works fine.  Played almost 3 hours without a single crash.


Yeah, sure looking that way now.  Bummer.  I guess it's time to start a support ticket and possible RMA time.


 
 
 
 
 
 
 
 
 
 
 
#35
Lord Humungus
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Re:GTX 670: Monitor briefly losing signal during gaming, crashing, BSOD 2013/08/21 16:56:52 (permalink)
Well I received my RMA 670 today and installed it as well as three additional case fans.  I turn on the computer and everything powers up as normal EXCEPT....my monitor .
 
I shut it off and then switch outputs on the card and try again.  I breathed a sigh of relief when the monitor turned on then swore like a sailor when it shut off right after the Windows loading screen.  It gave me the "DVI NO SIGNAL" monitor message.  I tried switching PCI-E connectors on my PSU and no luck.  On one of my attempts I was able to get to the desktop and install the drivers and then restarted when I was prompted.  The monitor refused to turn on thereafter.
 
I eventually threw in my 460 again and what do you know, runs like a charm.
 
At this point I'm thinking there's two possibilities here:
A) I received another faulty card (not likely)
B) My PSU is dying and buckling under the pressure of the added power the 670 requires (more likely)
 
I've already purchased a CORSAIR HX750 which is a nice little upgrade on my 4 year old TX750.  I figure it's about time for a new PSU regardless if it is the cause of the issue, but let's hope that's the case.
 
This whole thing has been a bit of a nightmare as I've spent quite a bit of time and money on my PC recently and I would like it to function as it should for a change .
post edited by Lord Humungus - 2013/08/21 16:59:10
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Lord Humungus
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Re:GTX 670: Monitor briefly losing signal during gaming, crashing, BSOD 2013/08/22 10:19:46 (permalink)
I just spotted this thread on here: http://forums.evga.com/tm.aspx?m=1925814&mpage=1
 
I'm experiencing the exact same issue as the threadstarter in that link.  His solution was to buy a new monitor, but I know this is not my solution as I've tried my 670 on an older monitor and the problem was still there.  Not to mention my 670 worked flawlessly for three weeks before my first crash.
 
I also just checked my DVI cables and realized that I have been using single-link DVI-D cables.  Bdary suggested trying dual-link DVI-D cables in that thread so that's worth a shot, but it still doesn't explain why my card worked fine for three weeks.
 
I am also going to try the BIOS solution detailed in this thread: http://www.tomshardware.com/forum/357795-33-else
(it's the post that is selected as "Best Solution")
 
My new PSU should be arriving today and I still think that's my best chance at resolving this issue because that would be the only thing to explain why the card worked fine at first.
#37
bdary
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Re:GTX 670: Monitor briefly losing signal during gaming, crashing, BSOD 2013/08/22 12:32:29 (permalink)
I hope that takes care it bud...you've been working on this quite awhile now.


 
 
 
 
 
 
 
 
 
 
 
#38
Lord Humungus
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Re:GTX 670: Monitor briefly losing signal during gaming, crashing, BSOD 2013/08/23 08:56:04 (permalink)
Thanks for the support.
 
Unfortunately the new PSU did not fix the problem.  I threw in a VGA adapter cable and it runs, but I'm obviously not going to use VGA.  I can't even get my resolution to 1920 x 1080 without losing part of my desktop.
 
I guess the next step would be buying a dual-link DVI-D cable.
#39
bdary
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Re:GTX 670: Monitor briefly losing signal during gaming, crashing, BSOD 2013/08/23 10:13:15 (permalink)
When everything worked with your 460 installed, were you using a VGA cable or DVI cable?


 
 
 
 
 
 
 
 
 
 
 
#40
Lord Humungus
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Re:GTX 670: Monitor briefly losing signal during gaming, crashing, BSOD 2013/08/23 10:18:36 (permalink)
DVI
#41
Lord Humungus
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Re:GTX 670: Monitor briefly losing signal during gaming, crashing, BSOD 2013/08/23 11:59:47 (permalink)
Found a dual link DVI cable at Office Depot...for $72.00 .  They didn't have them at my local Best Buy.  I'll just have to get it online.
 
I tried an HDMI cable my roommate had and that also failed.  Just like the DVI cable....no signal is recognized.
 
This problem defies all logic.
#42
Sajin
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Re:GTX 670: Monitor briefly losing signal during gaming, crashing, BSOD 2013/08/23 12:11:36 (permalink)
Look like it's either the card or the motherboard at this point. Test the card in another PC to rule out the card.
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Lord Humungus
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Re:GTX 670: Monitor briefly losing signal during gaming, crashing, BSOD 2013/08/23 12:19:12 (permalink)
I'd be very surprised if it was the motherboard.  It's fairly new (about a year old) and runs my 460 totally fine.
 
On the other hand I'd also be surprised if it was my card considering I already sent in my first defective card.  What are the chances of them sending me another defective card?  I had some problems with an older GPU and had to RMA it not once but TWICE.  I thought I was pretty unlucky back then, but for me to receive two defective cards on two separate occasions is absurd.
#44
bdary
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Re:GTX 670: Monitor briefly losing signal during gaming, crashing, BSOD 2013/08/23 14:04:07 (permalink)
You don't happen to have another monitor to try your system on?  Or even a TV off HDMI??  This is pretty bizarre.


 
 
 
 
 
 
 
 
 
 
 
#45
Lord Humungus
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Re:GTX 670: Monitor briefly losing signal during gaming, crashing, BSOD 2013/08/23 15:54:02 (permalink)
I tried it on my old monitor....same problem.

I don't have access to another system to throw it in at the moment. I'll try it on a tv on Sunday.
#46
Lord Humungus
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Re:GTX 670: Monitor briefly losing signal during gaming, crashing, BSOD 2013/08/27 15:56:43 (permalink)
I just found this on another forum:
 
Have been trawling the net for ages looking for the solution as I had the same thing. Boot up in safe mode and all works fine through DVI. Boot up normally and you see as far as loading Windows 7, or whatever OS you are using, then as soon as it gets into windows you lose the signal. Also everything works fine if I use a DVI>VGA adapter but the image is signaificantly worse than if I use DVI digital. Anyways to cut a long story short the problem is that through some mechanism (in my case I had a gfx card failure that caused this) the EDID data on the EEPROM chip in your monitor has become corrupted. You will need the full registered version of a tool called Powerstrip made by Entechtaiwan to attempt to correct this. The trial version doesn't have the feature required to attempt this. 
When it's installed and registered shutdown your PC. Make sure you have connected the faulty monitor only using the DVI digital cable to the graphics card. Disconnect other monitors if you are using more than one. Boot up into safe mode (keep pressing F8 while booting up to get the option to boot into safe mode).

Start up Powerstrip and right click on the System tray icon. Go to Options > Monitor Information. It will probably just say the manufacturer is Microsoft and the Model ID is Default Monitor or something instead of your actual monitor details. At the bottom where it says Options select the option to Update EDID. Follow the instructions to detect an EEPROM device, and hopefully it will detect you have corrupt headers and it will ask if you want to correct them. Select yes and follow the prompts. At the end it will ask you to restart. Hopefully you should be all good after the restart.
I used version 3.83 of Powerstrip for this and originally received an error saying "An EDID EEPROM was not found" when scanning for the EEPROM but this is because this version didn't have support for updating the EDID on a Geforce 275. Tried the same procedure on a geforce 6600GT on my old PC and it worked perfectly. 
If this doesn't sort your problem you can try and locate a full EDID export for your monitor and use the same procedure to upload it but there are some additional steps you need to know doing it this way so read the full article that helped me resolve this at Fixing EDID on DVI Monitors Showing No Signal When Windows Vista Boots - Komeil Bahmanpour
 
Does anyone have any experience with something like this?  A corrupt EDID file seems like it would fit perfect with the problems I am experiencing.
#47
Lord Humungus
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Re:GTX 670: Monitor briefly losing signal during gaming, crashing, BSOD 2013/08/27 16:35:41 (permalink)
I am sure you guys are completely sick of me already, but I just found something interesting.  I can trick NVIDIA control panel into thinking I'm connected digitally by launching the computer with just the DVI cable and then hot swapping the VGA cable after I hear the Windows start-up noise.
 
I then noticed that the recommended resolution in the control panel is 2048 x 1536 .  This was also what the resolution was set to in the control panel before I changed it to my monitor's native resolution of 1920 x 1080.   I would need a dual DVI-D cable to even display 2048 x 1536 so I still need get my hands on one.
 
The question is, why is the NVIDIA control panel defaulting to such a high resolution?
#48
bdary
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Re:GTX 670: Monitor briefly losing signal during gaming, crashing, BSOD 2013/08/28 07:16:19 (permalink)
Your whole story here has been pretty strange...  I don't know why you would have any default beyond what your monitor is capable of.  During a graphics driver install, it typically detects that.  When you have no driver installed yet, the default then is usually something like 800 x 600.
As far as what you found in post #47, I have no idea about that.  It does seem to make some sense in your "bizarre" case though.
 


 
 
 
 
 
 
 
 
 
 
 
#49
Lord Humungus
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Re:GTX 670: Monitor briefly losing signal during gaming, crashing, BSOD 2013/08/28 18:49:23 (permalink)
Check this link out: http://blog.komeil.com/2008/06/fixing-edid-dvi-monitors-no-signal.html
 
It's dealing with EDID corruption and I have ALL the symptoms of it.  The tell-tale sign is when Windows lists your monitor as "Generic non-PnP Monitor".  This is exactly what Windows is showing my monitor as.  When I have my 460 in, it lists my monitor as "VW123"(it's not 123, I just can't remember the numbers).   People that have this problem have monitors in which VGA works fine, but DVI gives them no display.  This is exactly my problem.
 
At least I'm 99% sure of what the problem is now, but unfortunately this is NOT an easy fix.  I guess I'll be giving this a shot over the next few days if I have time.
#50
bdary
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Re:GTX 670: Monitor briefly losing signal during gaming, crashing, BSOD 2013/08/29 06:26:32 (permalink)
Interesting read.  I hope that fixes everything for you.  I'm sure you'd love it to as well...


 
 
 
 
 
 
 
 
 
 
 
#51
Lord Humungus
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Re:GTX 670: Monitor briefly losing signal during gaming, crashing, BSOD 2013/09/12 11:14:20 (permalink)
Well, I just RMAd the second card after I determined that my EDID appeared to be fine (I was able to read what it was telling my montior using several different pieces of software).  The fact that the 670 refuses to get a signal on my other monitor as well as a TV via HDMI also hints that the EDID is not the issue.
 
I did notice something peculiar happen when I replaced my 670 with the 460 this time around.  I had a side case fan that I had installed a month ago along with two top case fans.  I installed these when I first installed the RMA 670 and when I booted up the machine I noticed that the side fan was not spinning, but the top two were.  The LED was working, but the fan would not spin.  I tried to connect in all of my motherboard fan connectors and finally connected it directly to the PSU.  Nothing worked.  I put in my 460 last night and booted it up.  I then noticed that the side fan was spinning for the first time.
 
How on earth would my 670 be preventing my side fan from spinning?  The only possible thing I can think of was if my PSU didn't have enough power for my system, but my corsair 750W gold PSU is much more than enough.
 
I can't help but think that this is somehow related to the problems I've been having.  Let's hope that I just got a bad card.
#52
NukemX5
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Re:GTX 670: Monitor briefly losing signal during gaming, crashing, BSOD 2013/09/12 12:07:57 (permalink)
I can confirm that a 750 watt psu is plenty of power for your system. I'm running SLI 680's and the highest I have ever seen my system spike is around 580w.
 
Are the fans that are not working plugged into your motherboard or directly into your power supply? Also is this repeatable? Does the same fan fail in the same manner when you plug in your 670?
post edited by NukemX5 - 2013/09/12 12:39:17
#53
Lord Humungus
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Re:GTX 670: Monitor briefly losing signal during gaming, crashing, BSOD 2013/09/12 12:50:56 (permalink)
Right now it is plugged directly into the PSU, but I tried all the motherboard connectors on the mobo when the 670 was in and none of them worked.  I even tried the connectors on the mobo that my other case fans worked on and that still didn't work.  I chalked it up to a bad fan until I saw it spinning with my 460 in.
 
I don't have the 670 anymore so I can't throw it back in just to make sure, but this is the first time that the fan has actually worked so chances are that it's not a fluke.  It doesn't make any sense though.
post edited by Lord Humungus - 2013/09/12 12:55:49
#54
NukemX5
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Re:GTX 670: Monitor briefly losing signal during gaming, crashing, BSOD 2013/09/12 13:05:40 (permalink)
I only skimmed through this tread so sorry if I repeat something, but have you tested your card in another system? It seems like you have so many issues here that you need to do something to try and narrow down the problem. If maniac couldn't fix the problem via software changes/updates, then its pretty safe to assume it's a hardware issue. If you have the luxury of an older system, or a friend who is willing to help you out I would test as much of your hardware as you can in different system configs.
 
One more question. Does your system have any issues at all when you are using the 460?
 
Edit: Didn't see that you no longer have the 670. If you RMA it again with the same issue then I would look to your motherboard next.
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Lord Humungus
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Re:GTX 670: Monitor briefly losing signal during gaming, crashing, BSOD 2013/09/12 13:30:44 (permalink)
My system works perfectly when I have the 460 in.  The ONLY time my computer starts acting up is when the 670 is in.
 
If I receive this 670 and it has the same problem, then yes, my next step would be to replace the mobo.  I REALLY hope it doesn't come to that.
 
Furthermore, the problem I detailed with my first 670 has nothing to do with the problem I had with my second one.  The first problem is actually widespread among newer NVIDIA cards.  I've researched both problems extensively now and I was unable to find any correlation between the two, hence the reason for my second RMA.  I was really trying to look at everything else but my GPU, but unfortunately I didn't have another system capable of running it to test.
 
No matter what I did, my computer would not work correctly with the second 670 I received.
post edited by Lord Humungus - 2013/09/12 13:33:00
#56
bdary
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Re:GTX 670: Monitor briefly losing signal during gaming, crashing, BSOD 2013/09/12 14:56:15 (permalink)
Lord Humungus

My system works perfectly when I have the 460 in.  The ONLY time my computer starts acting up is when the 670 is in.

If I receive this 670 and it has the same problem, then yes, my next step would be to replace the mobo.  I REALLY hope it doesn't come to that.

Furthermore, the problem I detailed with my first 670 has nothing to do with the problem I had with my second one.  The first problem is actually widespread among newer NVIDIA cards.  I've researched both problems extensively now and I was unable to find any correlation between the two, hence the reason for my second RMA.  I was really trying to look at everything else but my GPU, but unfortunately I didn't have another system capable of running it to test.

No matter what I did, my computer would not work correctly with the second 670 I received.


How could it be your mobo after your statement above (in yellow)??  Doesn't make sense to me.


 
 
 
 
 
 
 
 
 
 
 
#57
Lord Humungus
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Re:GTX 670: Monitor briefly losing signal during gaming, crashing, BSOD 2013/09/12 15:32:22 (permalink)
I don't know either.  That's why I'm betting on it being a faulty GPU.

The EVGA rep that approved my second RMA was pretty skeptical that it was my GPU as he said my first RMA passed all of their testing.  If my third one comes back faulty I really have no other solution than switching out the mobo.
post edited by Lord Humungus - 2013/09/12 15:39:40
#58
edzwoo
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Re:GTX 670: Monitor briefly losing signal during gaming, crashing, BSOD 2013/09/16 17:15:11 (permalink)
I have the exact same symptoms that you've mentioned with my GTX 670 4gb. Please let me know if you figure out a solution!
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Lord Humungus
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Re:GTX 670: Monitor briefly losing signal during gaming, crashing, BSOD 2013/09/18 21:08:43 (permalink)
SUCCESS!
 
My third 670 arrived from RMA today and it WORKS.  I feel a huge weight lift off my shoulders now that this is over.
 
I'm going to do a little theorizing here.  I believe that the problem with my first card was a driver related issue, specifically with the 320.xx drivers because the issue occurred shortly after installing them.  The fact that the issue was still present AFTER I reformatted suggests that the drivers may have destroyed my card.  I've seen a lot of debate about whether the 320 drivers can actually destroy a GPU, but this would explain why my first card went bad.  I know I'm not the only person who has had problems with those drivers.
 
As for the second card, well, let's just say luck was not on my side.  It was DOA.  Unfortunately, I was thinking that it had to be anything else besides my GPU because how unlikely was it that I received another faulty card?  Well I'll be a son of a gun.
 
Thanks for all the help guys.  Time to put the frustration behind me 
#60
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