tc0566
Superclocked Member
- Total Posts : 155
- Reward points : 0
- Joined: 2012/03/05 16:14:55
- Status: offline
- Ribbons : 0
Re: GPU load stays around 50 to 60% spikes to 85%. And game runs like garbage on a 3080Ti
2022/04/05 18:07:55
(permalink)
So EVGA approves my RMA and wants 3k collateral to cross ship. And just so everyone knows it must be a credit card. Can't use PayPal. And the point of cross shipping is so your not without a card and yet this is what they email you... Once you receive your replacement product, please return your original product within 14 days from the date EVGA shipped the replacement to your address for you to receive your collateral return. For the avoidance of doubt, the 14 days begins on the day the replacement is shipped by EVGA, not the day you receive the replacement. So in the event UPS takes their time sending the card either direction they can take the collateral. Remember my 6 week issue with a mouse because EVGA never actually shipped it when they said it was shipped. And let's not forget the fact that I'm also waiting for the thermal pads they refused to ship with the new card and no idea when or if they have been shipped. The thermal pads they said had to be shipped USPS. And EVGA does not pay for shipping for you to return your old card! And just for clarification you have to pay for shipping your card back but it tells you to ship it in the box you receive. Shipping your product in:- Please ship your original product in the box received. EVGA recommends purchasing insurance on your package with the courier of your choice in case it is damaged or lost in transit.
- Do not send your product in using a padded envelope or padded bag. It will be automatically rejected.
- Write your RMA Number on the outside of the shipping box where it clearly can be read.
- Send your product to:
RMA#: 5021220405638907
EVGA RMA Department
408 Saturn Street
Brea, CA 92821
USA
EVGA does not offer DROP-OFF or WILL CALL services for any RMA.
post edited by tc0566 - 2022/04/05 18:43:28
Use my Associate code to save money on your next purchase! K8KDH9WX5PDC7ZN And for all those that use it THANK YOU    
|
tc0566
Superclocked Member
- Total Posts : 155
- Reward points : 0
- Joined: 2012/03/05 16:14:55
- Status: offline
- Ribbons : 0
Re: GPU load stays around 50 to 60% spikes to 85%. And game runs like garbage on a 3080Ti
2022/04/05 18:58:40
(permalink)
But yet this is EVGA's Cross ship as stated on their website? Standard Cross-Ship RMA - Free EVGA account membership and registration are required to contact customer service for troubleshooting and receive a support ticket for an RMA request.
- The Standard Cross-Ship RMA requires that you are the original owner of the product and can provide proof of purchase in the form of an invoice or receipt.
- After an RMA request is approved, you will be required to pay for the full replacement collateral price of your product. The cost of collateral is determined by EVGA based on the current product's MSRP price, and is charged in US Dollars.
- Once the collateral price is paid, EVGA will process and ship a replacement to you within 3 business days (exclusive of time in transit).
- Due to increased fraud and current market conditions, the collateral amount includes an additional RMA service hold attached, which will be fully refunded upon the return of the original item. As a thank you for our customers, we now include a pre-paid UPS return label in the box.
Use my Associate code to save money on your next purchase! K8KDH9WX5PDC7ZN And for all those that use it THANK YOU
|
AngryAce
SSC Member
- Total Posts : 867
- Reward points : 0
- Joined: 2010/03/27 20:40:35
- Location: Nebraska
- Status: offline
- Ribbons : 3
Re: GPU load stays around 50 to 60% spikes to 85%. And game runs like garbage on a 3080Ti
2022/04/07 03:14:19
(permalink)
I am not understanding your issue with the cross shipping. They have to charge you something to hold on to make sure you send the card back. They used to have an Avanced RMA program where they would send you a new card next day and then you returned the defective card and if you didn't, they would charge your CC then. Unfortunately, this was abused by unscrupulous individuals. They would set up an EAR for their cards, sell the new one on Ebay and then keep the profit or never pay for the new card at all. I actually got a 3080 Ti FTW3 Ultra on launch day from the Newegg shuffle. I purchased an EAR for it but within a few weeks if not days, they canceled the program.
|
tc0566
Superclocked Member
- Total Posts : 155
- Reward points : 0
- Joined: 2012/03/05 16:14:55
- Status: offline
- Ribbons : 0
Re: GPU load stays around 50 to 60% spikes to 85%. And game runs like garbage on a 3080Ti
2022/04/07 06:30:22
(permalink)
AngryAce
I am not understanding your issue with the cross shipping. They have to charge you something to hold on to make sure you send the card back. They used to have an Avanced RMA program where they would send you a new card next day and then you returned the defective card and if you didn't, they would charge your CC then. Unfortunately, this was abused by unscrupulous individuals. They would set up an EAR for their cards, sell the new one on Ebay and then keep the profit or never pay for the new card at all. I actually got a 3080 Ti FTW3 Ultra on launch day from the Newegg shuffle. I purchased an EAR for it but within a few weeks if not days, they canceled the program.
Well how about the fact that this card is in stock at EVGA at more money than I originally purchased it at EVGA. They charged $3k collateral on a card that is $1429, this is an actual charge not a hold. If the card were not returned they would be out that plus taxes and shipping. They wouldn't be out anywhere near $3k. And essentially they are shipping a refurbished card. not even worth full retail price. People aren't scalping LHR cards anyway and stock is available. You can also currently go to Micro Center and purchase a card, stock is available, so selling on Ebay is a bogus excuse now. Essentially this is nothing more than a way to scare people into not doing an RMA for fear of losing more than twice the value of the card.
post edited by tc0566 - 2022/04/07 06:36:25
Use my Associate code to save money on your next purchase! K8KDH9WX5PDC7ZN And for all those that use it THANK YOU
|
B0baganoosh
CLASSIFIED Member
- Total Posts : 2455
- Reward points : 0
- Joined: 2009/08/04 04:27:18
- Status: offline
- Ribbons : 42
Re: GPU load stays around 50 to 60% spikes to 85%. And game runs like garbage on a 3080Ti
2022/04/07 07:19:32
(permalink)
yeah, I don't think anybody is happy about the collateral charges. If there hadn't been so many fraudulent uses of the cross-ship, they wouldn't have done this.
Also, I live in the North-Eastern US and it takes a full week each way when shipping parts back and forth to California. I've inquired about the 14 day thing multiple times and they basically always tell me (paraphrasing) "don't worry about it, we just don't want people sitting on the parts for 1-to-several months or something before shipping them back". I don't think I literally can get something cross-shipped back to them in 14 days (and have used this twice recently) and they haven't given me any trouble thus far.
With $3k on the line, I completely understand that "oh, don't worry about it, just do the best you can" doesn't really give you warm and fuzzy feelings. I would really prefer a change to the official policy, personally.
6Q6CPFHPBPCU691 is a discount code anyone can use. i9 13900k - EVGA Z690 Classy - Nvidia RTX 4090 FE - G.Skill 64GB DDR5-6000CL30 - WD SN850 2TB NVMe Gen4 - Be Quiet! Straight Power 12 1200W - Be Quiet! Dark Base 900 Pro. MO-RA3 420 Pro. Dark Palimpsest MODS RIGS post for build notes.
|
tc0566
Superclocked Member
- Total Posts : 155
- Reward points : 0
- Joined: 2012/03/05 16:14:55
- Status: offline
- Ribbons : 0
Re: GPU load stays around 50 to 60% spikes to 85%. And game runs like garbage on a 3080Ti
2022/04/10 17:24:39
(permalink)
Stock cooler is back on the card and it's ready to go back. New card is suppose to be delivered tomorrow. Still have to flash the stock bios back on it but idle temps are better now than they have ever been. 
Use my Associate code to save money on your next purchase! K8KDH9WX5PDC7ZN And for all those that use it THANK YOU
|
RogueMaster
iCX Member
- Total Posts : 403
- Reward points : 0
- Joined: 2007/03/19 20:15:42
- Status: offline
- Ribbons : 2
Re: GPU load stays around 50 to 60% spikes to 85%. And game runs like garbage on a 3080Ti
2022/04/10 18:33:49
(permalink)
You'd almost think it was a conspiracy or something.
- The only people it's meant to 'scare' are thieves.
- You don't have to pay to ship the card back if they're giving you a prepaid return label.
- They're charging enough to ensure resale isn't profitable for scammers. Not everyone has a Microcenter in their backyard.
- Just because UPS lost a mouse once upon a time doesn't mean EVGA is out to get you and will 'lose' your GPU.
At least EVGA is actually helping you. No one else that I know of offers cross shipping, much less a prepaid return label. If this were MSI or ASUS, you'd spend weeks trying to get someone to reply to your ticket, let alone offer any sort of assistance in getting things resolved. Even with the occasional glitch in the process, EVGA has the best customer service in my experience.
|
kevinc313
CLASSIFIED ULTRA Member
- Total Posts : 5004
- Reward points : 0
- Joined: 2019/02/28 09:27:55
- Status: offline
- Ribbons : 22
Re: GPU load stays around 50 to 60% spikes to 85%. And game runs like garbage on a 3080Ti
2022/04/10 18:39:47
(permalink)
tc0566
Stock cooler is back on the card and it's ready to go back. New card is suppose to be delivered tomorrow. Still have to flash the stock bios back on it but idle temps are better now than they have ever been.
Have you tested the card with the stock cooler? Same problems?
|
tc0566
Superclocked Member
- Total Posts : 155
- Reward points : 0
- Joined: 2012/03/05 16:14:55
- Status: offline
- Ribbons : 0
Re: GPU load stays around 50 to 60% spikes to 85%. And game runs like garbage on a 3080Ti
2022/04/10 19:20:15
(permalink)
It's the same..just gets hot quicker...it acts just like thermal throttle. When I first got the card it would start a game at 1950 clock and then settle at 1935 and stay there.. Now it starts at 1920 and when it hits 62C she drops to 1905 and by 70C its down to 1870.
Use my Associate code to save money on your next purchase! K8KDH9WX5PDC7ZN And for all those that use it THANK YOU
|
kevinc313
CLASSIFIED ULTRA Member
- Total Posts : 5004
- Reward points : 0
- Joined: 2019/02/28 09:27:55
- Status: offline
- Ribbons : 22
Re: GPU load stays around 50 to 60% spikes to 85%. And game runs like garbage on a 3080Ti
2022/04/10 19:39:59
(permalink)
tc0566
It's the same..just gets hot quicker...it acts just like thermal throttle. When I first got the card it would start a game at 1950 clock and then settle at 1935 and stay there.. Now it starts at 1920 and when it hits 62C she drops to 1905 and by 70C its down to 1870.
Same vram errors and problems? Oh well.
|
GTXJackBauer
Omnipotent Enthusiast
- Total Posts : 10333
- Reward points : 0
- Joined: 2010/04/19 22:23:25
- Location: (EVGA Discount) Associate Code : LMD3DNZM9LGK8GJ
- Status: offline
- Ribbons : 48
Re: GPU load stays around 50 to 60% spikes to 85%. And game runs like garbage on a 3080Ti
2022/04/10 20:16:10
(permalink)
Always have a backup GPU, whether it's old or a lower model so you can ship the RMA back to them first and wait for the replacement unless they've completely changed that.
Use this Associate Code at your checkouts or follow these instructions for Up to 10% OFF on all your EVGA purchases: LMD3DNZM9LGK8GJ
|
RogueMaster
iCX Member
- Total Posts : 403
- Reward points : 0
- Joined: 2007/03/19 20:15:42
- Status: offline
- Ribbons : 2
Re: GPU load stays around 50 to 60% spikes to 85%. And game runs like garbage on a 3080Ti
2022/04/12 15:10:02
(permalink)
GTXJackBauer
Always have a backup GPU, whether it's old or a lower model so you can ship the RMA back to them first and wait for the replacement unless they've completely changed that.
That's what I've always done. Bought a 3090 last year to replace a pair of 950's I was running in SLI. Both of the 950's are waiting for use as a backup in case that 3090 goes red. I've been doing it that way for a good 20 years or so, back before AMD bought ATI, with the old Rage series cards on my Macs. Even longer if I go back to the Apple II days and keeping OEM CPUs and such when I added in the old Applied Engineering Transwarp cards, etc.. Always makes sense to have backups if possible.
|
tc0566
Superclocked Member
- Total Posts : 155
- Reward points : 0
- Joined: 2012/03/05 16:14:55
- Status: offline
- Ribbons : 0
Re: GPU load stays around 50 to 60% spikes to 85%. And game runs like garbage on a 3080Ti
2022/04/14 18:05:47
(permalink)
Ok so the new card has solved all the stuttering issues. Haven't had time to play any games till this evening. It was certainly the old card causing all the issues. Temps are higher now without the hybrid cooler. In all actuality it may have been the hybrid cooler that caused the issues with the old card. Memory temps are for sure higher with a hybrid cooler.
Use my Associate code to save money on your next purchase! K8KDH9WX5PDC7ZN And for all those that use it THANK YOU
|
kevinc313
CLASSIFIED ULTRA Member
- Total Posts : 5004
- Reward points : 0
- Joined: 2019/02/28 09:27:55
- Status: offline
- Ribbons : 22
Re: GPU load stays around 50 to 60% spikes to 85%. And game runs like garbage on a 3080Ti
2022/04/14 19:08:03
(permalink)
Congrats, glad to hear it worked out! I'd give the card a good burn in of at least a few weeks before swapping out the cooler.
|
rottentreats
Superclocked Member
- Total Posts : 242
- Reward points : 0
- Joined: 2011/10/07 23:54:35
- Status: offline
- Ribbons : 6
Re: GPU load stays around 50 to 60% spikes to 85%. And game runs like garbage on a 3080Ti
2022/04/14 19:39:47
(permalink)
I think I will be the first to provide an actual solution. There are many complex things to consider when troubleshooting and fixing such issues and a 3dfx card would be the best solution your welcome <3 /edit: INB4 most helpful reply
post edited by rottentreats - 2022/04/14 19:41:03
GPU: EVGA GeForce RTX 3080 Ti FTW3 ULTRA HYBRID
|