EVGA

Firmware for EVGA GeForce GTX 1660 Ti

Author
hybridspecies
New Member
  • Total Posts : 4
  • Reward points : 0
  • Joined: 2020/04/07 21:15:09
  • Status: offline
  • Ribbons : 0
2020/04/07 22:17:44 (permalink)
Hi all,
 
This is my first post so please be patient with me.
 
Can the EVGA GeForce GTX 1660 Ti 06G-P4-1267-KR firmware be updated?  If so where can I find info on how to do this and the updated firmware file?
The reason I'm asking is because every so often my monitor will lose the signal from the graphics card after the monitor goes into sleep mode and the only way I can get it to reconnect without restarting the computer is by power cycling the monitor.  I'd estimate that 90% of the time the monitor will turn on after resuming from sleep when I move the mouse, but that 10% always seems to happen at the worst possible time.  Initially I thought it might be the monitor so I switched monitors with my wife, but the problem persisted on my pc, but her pc ran fine with my monitor.  So I did some online research and it seems that a few others with the same graphics card are having the same problem as me.  I even saw a similar post on this forum.  Many of the complaints were from folks with MSI AMD B450 motherboards so I can't rule out a compatibility issue between the card and the motherboard.  In any event, all my drivers are current, motherboard firmware is current, and I'm not overclocking anything.  The card performs fantastically under all other conditions I've subjected it to including gaming and stress testing.  Any help would be appreciated.  Thanks.
 
My computer specs are as follows:
 
Monitor   Viewsonic XG2402 
Memory  Corsair DDR4-2132 CMK16GX4M2B3000C15  2x8GB
OS Name             Microsoft Windows 10 Home
Version 10.0.18363 Build 18363
 
OS Manufacturer             Microsoft Corporation
 
System Manufacturer    Micro-Star International Co., Ltd.
System Model   MS-7B85
System Type      x64-based PC
 
Processor            AMD Ryzen 5 2600 Six-Core Processor, 3400 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date          American Megatrends Inc. 1.B0, 11/8/2019
SMBIOS Version               2.8
Embedded Controller Version    255.255
BIOS Mode         UEFI
BaseBoard Manufacturer             Micro-Star International Co., Ltd.
BaseBoard Product         B450 GAMING PRO CARBON AC (MS-7B85)
BaseBoard Version          1.0
Platform Role    Desktop
Secure Boot State            Off
PCR7 Configuration         Binding Not Possible
Windows Directory         C:\WINDOWS
System Directory             C:\WINDOWS\system32
Boot Device        \Device\HarddiskVolume2
Locale   United States
Hardware Abstraction Layer        Version = "10.0.18362.752"
 
Time Zone           Pacific Daylight Time
Installed Physical Memory (RAM)             16.0 GB
Total Physical Memory  16.0 GB
Available Physical Memory          7.84 GB
Total Virtual Memory     18.3 GB
Available Virtual Memory             4.06 GB
Page File Space 2.38 GB
Page File              C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security      Not enabled
Device Encryption Support          Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions              Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware      No
Hyper-V - Data Execution Protection       Yes
I/O Port 0x00000000-0x000003AF              PCI Express Root Complex
I/O Port 0x00000000-0x000003AF              Direct memory access controller
               
Memory Address 0xF7800000-0xF78FFFFF           PCI-to-PCI Bridge
Memory Address 0xF7800000-0xF78FFFFF           Samsung NVMe Controller
               
I/O Port 0x0000F000-0x0000FFFF              PCI-to-PCI Bridge
I/O Port 0x0000F000-0x0000FFFF              PCI-to-PCI Bridge
I/O Port 0x0000F000-0x0000FFFF              PCI-to-PCI Bridge
               
IRQ 55   Microsoft ACPI-Compliant System
IRQ 55   High Definition Audio Controller
               
I/O Port 0x0000E000-0x0000EFFF              PCI-to-PCI Bridge
I/O Port 0x0000E000-0x0000EFFF              NVIDIA GeForce GTX 1660 Ti
               
Memory Address 0xF6000000-0xF70FFFFF           PCI-to-PCI Bridge
Memory Address 0xF6000000-0xF70FFFFF           NVIDIA GeForce GTX 1660 Ti
               
Memory Address 0xF7500000-0xF76FFFFF           PCI-to-PCI Bridge
Memory Address 0xF7500000-0xF76FFFFF           PCI-to-PCI Bridge
Memory Address 0xF7500000-0xF76FFFFF           Intel(R) I211 Gigabit Network Connection
Memory Address 0xF7500000-0xF76FFFFF           PCI-to-PCI Bridge
 
0xFEC30000-0xFEC30FFF               AMD GPIO Controller     OK
0xFED00000-0xFED003FF              High precision event timer           OK
0xF2000000-0xF203FFFF                NVIDIA USB 3.10 eXtensible Host Controller - 1.10 (Microsoft)    OK
0xF2040000-0xF204FFFF                NVIDIA USB 3.10 eXtensible Host Controller - 1.10 (Microsoft)    OK
0xFED81500-0xFED818FF              AMD GPIO Controller     OK
0xF76A0000-0xF76A7FFF              AMD USB 3.10 eXtensible Host Controller - 1.10 (Microsoft)         OK
0xF7800000-0xF78FFFFF                PCI-to-PCI Bridge             OK
0xF7800000-0xF78FFFFF                Samsung NVMe Controller          OK
0xF7500000-0xF76FFFFF                PCI-to-PCI Bridge             OK
0xF7500000-0xF76FFFFF                PCI-to-PCI Bridge             OK
0xF7500000-0xF76FFFFF                Intel(R) I211 Gigabit Network Connection             OK
0xF7500000-0xF76FFFFF                PCI-to-PCI Bridge             OK
0xF6000000-0xF70FFFFF                PCI-to-PCI Bridge             OK
0xF6000000-0xF70FFFFF                NVIDIA GeForce GTX 1660 Ti       OK
0xE0000000-0xF20FFFFF                PCI-to-PCI Bridge             OK
0xE0000000-0xF20FFFFF                PCI Express Root Complex           OK
0xE0000000-0xF20FFFFF                NVIDIA GeForce GTX 1660 Ti       OK
0xF7200000-0xF72FFFFF                AMD USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)             OK
0xF7200000-0xF72FFFFF                PCI-to-PCI Bridge             OK
0xF7680000-0xF769FFFF                Standard SATA AHCI Controller  OK
0xF8000000-0xFBFFFFFF               System board    OK
0xF77F8000-0xF77FFFFF                High Definition Audio Controller                OK
0xFEE00000-0xFFFFFFFF                PCI Express Root Complex           OK
0xFEE00000-0xFFFFFFFF                Motherboard resources               OK
0xFD100000-0xFD1FFFFF              Motherboard resources               OK
0xF70FB000-0xF70FBFFF               NVIDIA USB Type-C Port Policy Controller             OK
0xF7700000-0xF77FFFFF                PCI-to-PCI Bridge             OK
0xFEB80000-0xFEBFFFFF               Motherboard resources               OK
0xF7520000-0xF7523FFF                Intel(R) I211 Gigabit Network Connection             OK
0xF70FC000-0xF70FFFFF               High Definition Audio Controller                OK
0xF7708000-0xF7708FFF                Standard SATA AHCI Controller  OK
0xF0000000-0xF1FFFFFF                NVIDIA GeForce GTX 1660 Ti       OK
0xFEC00000-0xFEC00FFF               Motherboard resources               OK
0xFEC01000-0xFEC01FFF               Motherboard resources               OK
0xFEDC0000-0xFEDC0FFF              Motherboard resources               OK
0xFED80000-0xFED8FFFF              Motherboard resources               OK
0xFEC10000-0xFEC10FFF               Motherboard resources               OK
0xFF000000-0xFFFFFFFF                Motherboard resources               OK
0xF7400000-0xF74FFFFF                AMD PSP 3.0 Device       OK
0xF73FE000-0xF73FFFFF                AMD PSP 3.0 Device       OK
0xA0000-0xBFFFF             PCI Express Root Complex           OK
0xC0000-0xDFFFF             PCI Express Root Complex           OK
               
Memory Address 0xFEE00000-0xFFFFFFFF           PCI Express Root Complex
Memory Address 0xFEE00000-0xFFFFFFFF           Motherboard resources
               
Memory Address 0xE0000000-0xF20FFFFF           PCI-to-PCI Bridge
Memory Address 0xE0000000-0xF20FFFFF           PCI Express Root Complex
Memory Address 0xE0000000-0xF20FFFFF           NVIDIA GeForce GTX 1660 Ti
               
Memory Address 0xF7200000-0xF72FFFFF           AMD USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
Memory Address 0xF7200000-0xF72FFFFF           PCI-to-PCI Bridge
               
IRQ 0     High precision event timer
IRQ 0     System timer
 
Name NVIDIA GeForce GTX 1660 Ti
PNP Device ID PCI\VEN_10DE&DEV_2182&SUBSYS_12673842&REV_A1\4&4EBBD83&0&0019
Adapter Type GeForce GTX 1660 Ti, NVIDIA compatible
Adapter Description NVIDIA GeForce GTX 1660 Ti
Adapter RAM (1,048,576) bytes
Installed Drivers C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e0a5a1b06de180e3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e0a5a1b06de180e3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e0a5a1b06de180e3\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_e0a5a1b06de180e3\nvldumdx.dll
Driver Version 26.21.14.4575
INF File oem14.inf (Section076 section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 1920 x 1080 x 60 hertz
Bits/Pixel 32
Memory Address 0xF6000000-0xF70FFFFF
Memory Address 0xE0000000-0xF20FFFFF
Memory Address 0xF0000000-0xF1FFFFFF
I/O Port 0x0000E000-0x0000EFFF
IRQ Channel IRQ 54
Driver C:\WINDOWS\SYSTEM32\DRIVERSTORE\FILEREPOSITORY\NV_DISPI.INF_AMD64_E0A5A1B06DE180E3\NVLDDMKM.SYS (26.21.14.4575, 22.35 MB (23,439,288 bytes), 3/24/2020 1:42 PM)
#1

6 Replies Related Threads

    bob16314
    CLASSIFIED ULTRA Member
    • Total Posts : 7859
    • Reward points : 0
    • Joined: 2008/11/07 22:33:22
    • Location: Planet of the Babes
    • Status: offline
    • Ribbons : 761
    Re: Firmware for EVGA GeForce GTX 1660 Ti 2020/04/08 00:27:55 (permalink)
    EVGA Precision X1 should tell you when you install it if there's a firmware update available..Or, click on the little circled "i" button on the bottom-right of it..Make sure you have the latest version, 1.0.4.0 as of now.

    Go to the Power Options in Windows Control Panel..Then Change plan settings..Then set Turn off the display to "Never".

    You can also click on Choose what the power buttons do and then Change settings that are currently unavailable and uncheck "Sleep"..Maybe just use Hibernate as Sleep can cause resume problems sometimes.

    Turning off "Fast startup" might be the ticket..You can try that too.

    * Corsair Obsidian 450D Mid-Tower - Airflow Edition * ASUS ROG Maximus X Hero (Wi-Fi AC) * Intel i7-8700K @ 5.0 GHz * 16GB G.SKILL Trident Z 4133MHz * Sabrent Rocket 1TB M.2 SSD * WD Black 500 GB HDD * Seasonic M12 II 750W * Corsair H115i Elite Capellix 280mm * EVGA GTX 760 SC * Win7 Home/Win10 Home * 
     
    "Whatever it takes, as long as it works" - Me
     
     
     
    #2
    hybridspecies
    New Member
    • Total Posts : 4
    • Reward points : 0
    • Joined: 2020/04/07 21:15:09
    • Status: offline
    • Ribbons : 0
    Re: Firmware for EVGA GeForce GTX 1660 Ti 2020/04/08 07:35:27 (permalink)
    Thanks,
    EVGA Precision X1 didn't indicate a firmware update was available - bummer.
    I turned off fast startup in the Windows 10 power option so fingers crossed that this solves the problem.
    I previously tried setting the "turn off display" feature to never and it worked, but I don't like having the monitor on 24/7 so that fix isn't an option for me.
    I also previously turned off sleep, but the monitor would still refuse to come back on occasionally.  Besides that the computer itself seemed to be fine because it was still able to stream videos to my Roku even though the monitor wouldn't turn back on.
    Since this is an intermittent problem I'll post back after a week or so to see if there's any improvement from turning off "fast startup."
    #3
    Sajin
    EVGA Forum Moderator
    • Total Posts : 49132
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: online
    • Ribbons : 199
    Re: Firmware for EVGA GeForce GTX 1660 Ti 2020/04/08 12:03:43 (permalink)
    My solution would be to disable sleep completely, and just leave the pc running while I'm away with the monitor manually turned off. I would also lock the computer before leaving.
    #4
    hybridspecies
    New Member
    • Total Posts : 4
    • Reward points : 0
    • Joined: 2020/04/07 21:15:09
    • Status: offline
    • Ribbons : 0
    Re: Firmware for EVGA GeForce GTX 1660 Ti 2020/04/27 12:59:42 (permalink)
    It's been about three weeks so I wanted to update the situation.
     
    First the bad.  None of the changes suggested made a difference.  I was still getting signal loss to the monitor within the fist week even with sleep completely disabled (except for the monitor).
     
    Now the good (maybe).  A colleague in the IT department where I work suggested that I try disabling the plug and play service "SSDP Discovery" on my PC.  He said that there's something in the MSI firmware that is causing conflicts with some installed devices and some programs.  He told me to pull up the Device Manager app in Windows 10 and see if it refreshes itself often.  He said if it did then that's a good indication that the service is causing a conflict somewhere in the system, or that one of my connected USB devices is acting up.  Sure enough Device Manager was refreshing every couple of seconds on my system.  I went ahead and disabled the SSDP Discovery service, and the Device Manager refreshing complete ceased.  Better yet, I went a week without any loss of the monitor signal.  I reenabled the service after a week when I discovered that my ROKU was no longer recognizing my PC for streaming, and my monitor lost signal the very next day.  I disabled the service again and have not had another loss of signal in over a week.  This may all just be coincidental since I've gone 2-3 weeks previously before a loss of signal event occurred, but I'm hopeful.  I did internet research on problems with the SSDP Discovery service, but couldn't find anything relevant to my situation.  I did an online chat with MSI customer support and the tech I spoke with wasn't aware of an issue and suggested that I talk to EVGA and Microsoft.  In any event I will update this post again at a future date should I experience another monitor signal loss event.  I'd prefer a solution that allows me to use plug and play, but for now this seems to work.  
    #5
    Sajin
    EVGA Forum Moderator
    • Total Posts : 49132
    • Reward points : 0
    • Joined: 2010/06/07 21:11:51
    • Location: Texas, USA.
    • Status: online
    • Ribbons : 199
    Re: Firmware for EVGA GeForce GTX 1660 Ti 2020/04/27 20:02:42 (permalink)
    Hmm. Interesting. Thanks for the update.
    #6
    hybridspecies
    New Member
    • Total Posts : 4
    • Reward points : 0
    • Joined: 2020/04/07 21:15:09
    • Status: offline
    • Ribbons : 0
    Re: Firmware for EVGA GeForce GTX 1660 Ti 2020/05/24 22:13:01 (permalink)
    4 Week Update
    It's been 4 weeks since I disabled the SSDP Discovery Service and I've had zero issues with monitor waking after sleep, so I have to conclude that there's a conflict with the Service and the EVGA GeForce GTX 1660 Ti 06G-P4-1267-KR or the Viewsonic XG2402 monitor.  Just FYI to help others experiencing the same issue.  
    #7
    Jump to:
  • Back to Mobile