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Hot!RMA Approval Timeline

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jasonrkillian
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2024/04/09 11:08:15 (permalink)
How long does approval take for an RMA request, on average? I’m waiting for a warranty replacement on my PSU, but there’s no real communication of how long this process might take. If it’s more than a couple weeks, I’ll have to make plans to move some of my work to another machine in the meantime.
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    EVGA_RMA_JaysonC
    RMA Management
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    Re: RMA Approval Timeline 2024/04/09 11:15:13 (permalink)
    Hi jasonrkillian,
     
    Thank you for reaching out, we have reviewed your RMA request and have approved the return.
     
    Please check your inbox with the return instructions for warranty.
     
    Regards,
     

    -Jayson- EVGA USA RMA Dept.
    Reddit/Twitter - u/EVGA_JaysonC   @evga_jaysonc 

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    jasonrkillian
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    Re: RMA Approval Timeline 2024/04/09 13:20:20 (permalink)
    Wow! Thanks for the quick response and the approval!
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    jasonrkillian
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    Re: RMA Approval Timeline 2024/04/22 11:00:24 (permalink)
    Follow up question: How long is the average time between receipt of the returned item and an approval of a replacement?
    #4
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