Knight_Ex
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Thursday, August 10, 2023 3:13 AM
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I'm having a black screen issue with VGA GeForce RTX 3080 Ti XC3 ULTRA HYBRID GAMING, this card has a radiator installed, Ive had it now for almost 2 years without any issues and just recently I've been getting the black screens, it only happens when I play Remnant 2 or the new Atlas Fallen, here are my specs:
GPU: RTX 3080ti CPU: i9 10850k OC 5.1 GHz RAM: 32GB DDR4 3200 OS: Win 10 PSU: Super Flower Leadex III 850W 80+ Gold
And my 3 monitors I game on are:
2x LG Ultragear 32GN600-B 32
48" LG C1 OLED TV
When the screens go black the EVGA Hybrid LEDS flash red briefly before turning back to normal, but my displays remain black, I have to restart my system. I'm not sure what happened but someone said it might be related to my Power Supply? That its not enough? I have a 1000w PSU on the way but I'm wondering if I have other options? Someone even mentioned just re-installing windows might fix the issue.
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Sajin
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Re: Black screens issue with RTX 3080 Ti XC3 ULTRA HYBRID GAMING
Thursday, August 10, 2023 4:31 AM
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Going to guess the gpu is at fault. Let us know how the new psu works.
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Knight_Ex
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Re: Black screens issue with RTX 3080 Ti XC3 ULTRA HYBRID GAMING
Thursday, August 10, 2023 4:32 PM
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I just got the PSU, EVGA SuperNOVA 1000 G5, 80 Plus Gold 1000W, Fully Modular gonna try to install later, hopefully fixes my issue.
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Sajin
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Re: Black screens issue with RTX 3080 Ti XC3 ULTRA HYBRID GAMING
Thursday, August 10, 2023 4:37 PM
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Knight_Ex
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Re: Black screens issue with RTX 3080 Ti XC3 ULTRA HYBRID GAMING
Friday, August 11, 2023 2:53 AM
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Looks like the new PSU seems to be working, also gave the ports a good cleaning and reseated the GPU again, will update if I start seeing the black screens again.
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Sajin
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Re: Black screens issue with RTX 3080 Ti XC3 ULTRA HYBRID GAMING
Friday, August 11, 2023 3:26 AM
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Sounds good. Hopefully it stays fixed.
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rjohnson11
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Re: Black screens issue with RTX 3080 Ti XC3 ULTRA HYBRID GAMING
Friday, August 11, 2023 6:36 AM
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Glad this is resolved. Good troubleshooting by the way.
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Knight_Ex
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Re: Black screens issue with RTX 3080 Ti XC3 ULTRA HYBRID GAMING
Friday, August 11, 2023 8:00 PM
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Thanks, so far so good it seems to be taking to the new power supply so it might be just a power issue, but then again I've only had it for a few days. Will update in a weeks time or unless something happens.
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Knight_Ex
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Re: Black screens issue with RTX 3080 Ti XC3 ULTRA HYBRID GAMING
Saturday, August 12, 2023 2:29 AM
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Damn looks like I didn't need to wait a week, I left my PC for about 40 min, came back to find that all my screens were black :(, I have no idea what the issue is or how to fix it at this point, I just did a fresh/clean install of windows 10, I have a new PSU installed that is 1000w rather than the previous 850w, I think Ive literally done all I can at this point.
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Sajin
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Re: Black screens issue with RTX 3080 Ti XC3 ULTRA HYBRID GAMING
Saturday, August 12, 2023 2:41 AM
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Sorry to hear that. It’s probably the gpu. I’d suggest removing the oc on your cpu, and running your ram at 2933 for a bit to see if that does anything for the issue. If your issue continues I would suggest getting another known good working gpu to test with, and if that resolves your issues I would rma your 3080 ti if still under warranty.
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rjohnson11
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Re: Black screens issue with RTX 3080 Ti XC3 ULTRA HYBRID GAMING
Saturday, August 12, 2023 8:30 AM
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Sajin Sorry to hear that. It’s probably the gpu. I’d suggest removing the oc on your cpu, and running your ram at 2933 for a bit to see if that does anything for the issue. If your issue continues I would suggest getting another known good working gpu to test with, and if that resolves your issues I would rma your 3080 ti if still under warranty.
I agree. I think that is the only solution.
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Hoggle
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Re: Black screens issue with RTX 3080 Ti XC3 ULTRA HYBRID GAMING
Saturday, August 12, 2023 9:58 AM
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Only other thing I could think of would be if a cable had a slight short from the tower being moved for cleaning but it's more than likely the GPU. Normally a short in the cable would show up if the cable was moved during the time when it went out.
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Knight_Ex
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Re: Black screens issue with RTX 3080 Ti XC3 ULTRA HYBRID GAMING
Saturday, August 12, 2023 8:16 PM
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So just a bit of clarification here, I completely replaced the PSU with a new one the EVGA SuperNOVA 1000 G5, 80 Plus Gold 1000W, I actually just gave my system a deep cleaning as well, reapplied thermal paste and went from 50-60degree idle temps down to 30-34 degrees, that is celsius, I also removed all my old harddrives, I now have 2 M.2 two TB drives and a 4 TB SSD drive, I also completely wiped my computer, re-installed windows a clean install, after all this left my PC running went to the bathroom, I had youtube on one screen, discord on another and a twitter open on my main monitor which is the LG 48" OLED, and I came back to all my screens black, luckily resetting the driver seems to fix the issue when it happens, Cntrl+shift+windows key+B , thankfully thats a temp solution but I don't imagine letting this continue would be a good thing.
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ty_ger07
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Re: Black screens issue with RTX 3080 Ti XC3 ULTRA HYBRID GAMING
Saturday, August 12, 2023 9:27 PM
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ASRock Z77 • Intel Core i7 3770K • EVGA GTX 1080 • Samsung 850 Pro • Seasonic PRIME 600W Titanium
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rjohnson11
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Re: Black screens issue with RTX 3080 Ti XC3 ULTRA HYBRID GAMING
Sunday, August 13, 2023 9:01 AM
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Once the RMA is complete let us know if things are solved.
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