Hello! a couple of moths ago i bought a Z20 keyboard and been loving it so far! hardwarewise is everything i have been looking and you can feel the difference between the optic switches vs the ones from my previous kb's the only thing i feel it ended a lil short was on the keycaps, the font and the translation (have a spanish version) isn't the best to be honest cuz make it look like a early 2010 keyboard
 
once i downloaded the software, i think is allright but theres a couple of places that end short for me, so maybe you could consider
 
1- Let the custom keymap and ligthing profiles to be tied to a software/application so it could switch profliles on the fly, this is really helpful when you're alttabbing between different programs that have different keybinds shorcuts for each software without the need to go inside Unleash and switch profiles manually
2- maybe add checkbox for modifiers (alt, ctrl, shift, etc) on the options when you wanna remap keys, this could be really handy for a quick setup on the Ekeys instead of making macros for each remap you wanna use
3- maybe keyboard/mouse profiles tied to your EVGA account and backups saved on the cloud, or at least an option to save and load user profiles in the application whitout the need of doing it manually, i know there's a tutorial for it but for the common user is a chore honestly
 
maybe all this is too picky but these things are some of the most i been using over the years with other products from other companies, in fact, i really want to get the EVGA X15 mmo mouse cus is the perfect replacement for my 7y old Logi G600 hardwarewise, but the only thing that has keep stopping me for buy it is the G HUB software is more user friendly and have the previous suggestions i mentioned (like an example: playing wonderlands had having my keybinds for the game on the thumb buttons then close the game and open photoshop and having different keybinds for it whithout me doing anything)
 
thanks for reading! have a great day!