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z590 FTW WHEA-Logger Warning (PCI Express Root Port)

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B0baganoosh
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Re: z590 FTW WHEA-Logger Warning (PCI Express Root Port) 2021/08/25 14:45:57 (permalink)
well...I had been tinkering a bit, and yesterday figured out my memory was at 16-16-16-39. I was like "wait, I thought it was at 16-16-16-36", so I changed it. Then I noticed today in HWiNFO64 that I was getting tons of WHEA PCIE errors. every 30 seconds or so, like you were. So I says to myself: "Self, what did you change because this is new" and remembered the memory setting.
 
I just changed it back to 39 from 36 and they're gone. Hasn't been more than 45 minutes booted up, but they seem gone for now...will advise at a later date.

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frankd3
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Re: z590 FTW WHEA-Logger Warning (PCI Express Root Port) 2021/08/25 15:43:16 (permalink)
B0baganoosh
well...I had been tinkering a bit, and yesterday figured out my memory was at 16-16-16-39. I was like "wait, I thought it was at 16-16-16-36", so I changed it. Then I noticed today in HWiNFO64 that I was getting tons of WHEA PCIE errors. every 30 seconds or so, like you were. So I says to myself: "Self, what did you change because this is new" and remembered the memory setting.
 
I just changed it back to 39 from 36 and they're gone. Hasn't been more than 45 minutes booted up, but they seem gone for now...will advise at a later date.


But what would the ram have to do with a pci-e error?
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B0baganoosh
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Re: z590 FTW WHEA-Logger Warning (PCI Express Root Port) 2021/08/25 17:08:03 (permalink)
frankd3
But what would the ram have to do with a pci-e error?


Could cause instability I suspect. 39 is the default timing for my ram, 36 was an OC. so it may just not be as stable there in my case and caused the other issue to show up. It was the only thing that I had changed, and it seemed to fix it after I changed it back, but I only ran it another 45-55 minutes before I shut down earlier. I didn't have a single error after rebooting with the memory timing adjusted. I'll check it more over the next few days. I can't say this will fix things for anyone else, or with any certainty that it fixed my issue, but there's a chance so I thought I'd share.

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yavorsky
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Re: z590 FTW WHEA-Logger Warning (PCI Express Root Port) 2021/08/31 13:08:18 (permalink)
Just swapped out a replacement CPU. Reformatted my WD SN850 1TB with windows, unplugged all unnecessary devices and setup Windows. Warning still returns and spams every 30 seconds or so. Only this time now when I went back to apply my OC on the 3080 LHR I kept crashing in every game. It couldn't hold the same OC and I had to drop it down a bit (Bad luck on CPU silicon lottery?).
 
I think at this point I feel it's either BIOS or the GFX card. I don't even want to attempt an RMA on the card with the current situation so I'll wait patiently till I'm up next in the step up program for a 3080 ti.
 
For now I'll just live with what is going on with the logger warning...
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Sajin
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Re: z590 FTW WHEA-Logger Warning (PCI Express Root Port) 2021/08/31 13:35:14 (permalink)
Bios or motherboard is the issue. Yep, gotta love that silicon lottery.
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Re: z590 FTW WHEA-Logger Warning (PCI Express Root Port) 2021/09/04 21:15:49 (permalink)
Can't be the motherboard as I've swapped that out. Wish I had another Gen4 video card to swap and test out. At this point it HAS to be either BIOS or the GFX card.
 
EDIT: I spent all night gaming with my rig and not a single WHEA Warning after a fresh reboot. Woke the PC up from sleep this morning and now I have the errors while just browsing the web. Updated the to the recent drivers as well last night and used DDU. Is this a voltage thing? I think my last thing to do is just call EVGA and try and get some tech support. Something isn't functioning right on this PC...
post edited by yavorsky - 2021/09/05 13:27:33
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B0baganoosh
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Re: z590 FTW WHEA-Logger Warning (PCI Express Root Port) 2021/09/07 07:29:00 (permalink)
This is definitely a weird intermittent issue. I had a similar situation yavorsky. I was gaming one day and noticed in HWiNFO that there were a bunch of errors (212 or something). I kept playing, left the computer running for hours, got up to over 1000 errors. It was every 30 seconds or so. The idea I had before with memory timings may be not at all related. There was a GPU driver update in the middle of the session, but I think errors started before and continued after. I didn't do a clean install or anything and didn't reboot after.
 
One thing I've been tweaking and testing is slowly lowering my CPU voltage to see how low I can run it and have everything work correctly. I think I had stopped at 1.380V with a +50 offset and -25% droop. So the next time I booted up, I changed the core voltage to 1.390V in E-LEET (not BIOS...haven't made any adjustments there). This time, I gamed for a few hours, then left the PC running over night and halfway into the next day, HWiNFO running the whole time: 0 errors. Does that mean the voltage tweak fixed it? I have no idea. I think it might just be a fluke with boots. Sometimes it is happy, other times not so much. Is it the first boot after I've switched off power to the PSU that has errors, but reboots do not? I don't know. I definitely have too many variables to be sure one thing or another "fixes" it, but there's definitely something odd that happens intermittently that causes it and I couldn't tell you for sure if it is OC, memory timings, voltages, or just a random error from the GPU that only happens sometimes. I don't think I had this issue before I put a 3080 ti in, but I'm 100% positive on this (only about 90% sure).
 
Both boots I was gaming, had my GPU at +75 on the core and +600 on the memory. It can go higher, but I only do that while running benchmarks.

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Re: z590 FTW WHEA-Logger Warning (PCI Express Root Port) 2021/09/08 21:27:29 (permalink)
I had the same issue
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B0baganoosh
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Re: z590 FTW WHEA-Logger Warning (PCI Express Root Port) 2021/10/09 16:55:40 (permalink)
So I've done some further testing on this (on my original motherboard and the rma replacement I just got this week). Both of them have this issue on the first boot. If I just restart the computer after it boots up the first time, there are no errors. So it needs a reboot to make the errors go away. No idea why. If I power it up from full off: errors. If I reboot, then run anything for hours: no errors.

No idea what that means.

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MackWage
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Re: z590 FTW WHEA-Logger Warning (PCI Express Root Port) 2021/10/14 10:34:47 (permalink)
Wanted to share an update that I have routinely experienced this error on my z590 dark as well across all the bios versions since launch. I have found that each and every time - it was simply due to memory timing settings. ( I tinker a lot ). In my case, the PCI-e root port being flagged each time was related to the network adapters. If the memory timings were really off, Windows would also be super delayed in loading the network connection on boot OR never load it at all. If in the case of never loading it all, I also could not use the search function of Windows search menu. 
 
So my own personal experience thus far suggests this is just due to an unstable memory OC 
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MackWage
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Re: z590 FTW WHEA-Logger Warning (PCI Express Root Port) 2021/11/07 07:03:00 (permalink)
Okay so I believe it is something else / more at this point. I started running into this same error with the same pci ID listed in the event log. I have tested each component, reinstalled bios v1.0.6, and left all cpu/ram oc at stock settings and am still getting it. 
 
One interesting finding is now after a bit more time, others are reporting the same issues with other vendor motherboards across the interwebs. Most of them I have stumbled across were Intel 11th setups. One example: https://www.reddit.com/r/techsupport/comments/p4l7yd/event_17_whea_logger/. Exact same device id as mine: PCI\VEN_8086&DEV_4C01. In a few places, folks indicated DEV_4C01 is Intel's PEG10 so potentially related to the integrated graphics? I am using a Kingpin for my GPU but will play around with the various iGPU settings in bios now to see if any difference. 
 
Update:
A lot of similar findings as my earlier posts on this. 
  • Reflashed bios and tested on two of the three bios chips on the board
  • Reset all cpu/ram to stock settings and reseated them
  • Disabled one NIC, the SATA, m2 key-e which resulted in the bios config summary saying PCI-e root pots 7 and 8 will be disabled with these changes
  • Disabled igpu
  • Moved GPU to the second slot and its running at 4.0 8x
  • Tried with and without 4.0 riser cables
  • The only way I can consistently to get the error to stop occurring is when I statically set the pci-e slot for the GPU to gen3
 
One may also note that in the above reddit post on their MSI board, they had the exact same issue until they changed the gpu pci-e gen to 3 
post edited by MackWage - 2021/11/07 11:10:32
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Re: z590 FTW WHEA-Logger Warning (PCI Express Root Port) 2021/11/07 11:18:56 (permalink)
I went ahead and opened a support ticket with evga for my board and pointed them to this thread. 
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yavorsky
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Re: z590 FTW WHEA-Logger Warning (PCI Express Root Port) 2021/11/08 23:46:16 (permalink)
To be honest, I'm very displeased with the EVGA Z590 boards. I have a FTW and Dark and get the same issue on both. I've RMA'd ALL parts (except for the Dark board) and still have the issue. My G Skill TridentZ's (3600C14D-32GTZRA) on my Dark board fail Memtest86 when set to XMP1 (sometimes pass but fail on another attempt) BUT work when I set the timings manually. CPUs have passed all stress tests I can throw at them (11700k and 11900k) I'm going to chalk it up to the BIOS at this point.
 
Setting to gen 3 makes the warning go away but that defeats the purpose right?
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MackWage
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Re: z590 FTW WHEA-Logger Warning (PCI Express Root Port) 2021/11/16 12:48:46 (permalink)
FYI I talked with EVGA support, provided them my findings and a link to this post. They said the only thing they could suggest was an RMA of the board. 
#44
B0baganoosh
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Re: z590 FTW WHEA-Logger Warning (PCI Express Root Port) 2021/11/16 12:57:10 (permalink)
MackWage
FYI I talked with EVGA support, provided them my findings and a link to this post. They said the only thing they could suggest was an RMA of the board. 



I wouldn't do that if I were you, unless you have other problems. I saw this error on both my original and my RMA board. I don't know what's changed, but the last 2-3 weeks, I haven't seen this issue at all. It seems to be better for me, but from my previous testing, when I did see it, it didn't seem to affect anything and if I restarted my PC it was gone. I had gotten in the habit of booting up, keeping an eye on it for a few minutes. If I don't have an error in the first couple minutes, I won't no matter how long the PC is on or what I do.

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Re: z590 FTW WHEA-Logger Warning (PCI Express Root Port) 2021/11/16 13:03:28 (permalink)
Thanks for sharing that! I wonder if this is a memory training issue .. in that perhaps you hit the 'lottery' on some bootups where any of the values set to Auto were trained to a bad value for that boot cycle. 
#46
B0baganoosh
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Re: z590 FTW WHEA-Logger Warning (PCI Express Root Port) 2021/11/16 13:29:01 (permalink)
MackWage
Thanks for sharing that! I wonder if this is a memory training issue .. in that perhaps you hit the 'lottery' on some bootups where any of the values set to Auto were trained to a bad value for that boot cycle. 



Could be but I have no idea. All I know is that I was previously only seeing it on a cold-boot (system was off for a long time, then powered on). If I just hit windows-restart, it would be fine...*shrugs*

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#47
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Re: z590 FTW WHEA-Logger Warning (PCI Express Root Port) 2021/11/16 13:55:50 (permalink)
MackWage
FYI I talked with EVGA support, provided them my findings and a link to this post. They said the only thing they could suggest was an RMA of the board. 


Don't RMA it.  I mean, you can if you want to, since at the end of the day we want customers to be happy.  However, let's check to see if there might be some other reasons first since this is a fairly common issue reported across different motherboards (but not necessarily fixed).  We might end up with an RMA anyway, but nobody wants to RMA a board more than once for the same issue.
 
Based on a handful of threads I just reviewed, seems like it might be a BIOS, memory, stability, driver, etc. sort of issue.  Did you post your system specs somewhere?  Got any event logs you can link?  You can also PM me directly with them.
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Re: z590 FTW WHEA-Logger Warning (PCI Express Root Port) 2021/12/02 14:22:32 (permalink)
I have seen some similarity with bugs between Z590 and X570 platforms and the thing they have in common is PCIe Gen 4. I got rid of my X570 and 5950X system due to non-stop bugs like USB drop-outs and WHEA errors galore. 
 
I saw WHEA errors with 11900K on my Z590 Dark. Not nearly as severe as the X570 system, but enough to be annoying. I also have random issues with needing to unplug and reconnect my USB devices just like the AMD system, but not as severe and frequent as the AMD  system. I have since moved to a 10th Gen i9 CPU and the WHEA errors no longer occur (no PCIe Gen 4 support) and the USB drop-out problem is a lot less frequent.

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#49
MackWage
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Re: z590 FTW WHEA-Logger Warning (PCI Express Root Port) 2021/12/06 10:48:28 (permalink)
EVGATech_LeeM
 
Don't RMA it.  I mean, you can if you want to, since at the end of the day we want customers to be happy.  However, let's check to see if there might be some other reasons first since this is a fairly common issue reported across different motherboards (but not necessarily fixed).  We might end up with an RMA anyway, but nobody wants to RMA a board more than once for the same issue.
 
Based on a handful of threads I just reviewed, seems like it might be a BIOS, memory, stability, driver, etc. sort of issue.  Did you post your system specs somewhere?  Got any event logs you can link?  You can also PM me directly with them.



Thanks for the reply and sorry for delay in response! I didn't see your message until now. I am going to reply here with some more information. 
  • In reviewing my application / system logs, the Windows Event ID 17 is the only message I can find related to this issue. At times, it fires a couple times an hour.. and other times, it fires literally every few seconds. I would need to do some more testing but it *feels* like it fires much more frequently while gaming .. which aligns with some of the data points below. 
  • The PCI device with the hardware error mentioned in the Windows logs is "Primary Device Name:PCI\VEN_8086&DEV_4C01&SUBSYS_00000000&REV_01". In Device Manager, I was able to verify this is "Intel PEG10 - 4C01" on my computer which is the PCI express port running the Nvidia graphics card and its Nvidia HD Audio device. I did try disabling the HD Audio device there via Device Mgr but no positive impact. 
  • I have tried swapping CPUs and memory kits. Have tried multiple versions of bios. Have removed all CPU OC, and tried both mem kits at default settings, xmp settings, and my manually tuned settings (which are fairly similar to Luumi's daily DR profile). 
  • Sometimes the errors stop showing in the event log and I'm unsure why they have stopped which I think has lead to incorrect conclusions in the past about the cause of the issue. 
  • The only change I have found which CONSISTENTLY stops the errors is changing the PCI-E port of the GPU to GEN3 in bios. I DID try running a GPU in the other PCIE slot and it was the same issue and finding. 
  • I am running all current drivers from what I can find. Am also running the latest Precision X1 so my GPU's vbios should be up to date. 
  • My system specs: 
    • Motherboard: EVGA z590 DARK on bios 1.07
    • CPU: Intel 11900k (have tried two different 11900k CPUs in troubleshooting)
    • Memory: G.skill F4-4266C17D-32GTRSB & G.skill F4-4000C14D-32GTES (have tried both kits)
    • GPU: evga 3090 ftw3 ultra with Optimus block & evga 3090 kingpin with HC block (have tried both)
    • OS: When I started this journey, I was running Win 10 Pro. I have since upgraded to Win 11 Pro and issues continued. 
  • Some associated screenshots attached 



 
post edited by MackWage - 2021/12/06 11:30:33
#50
yavorsky
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Re: z590 FTW WHEA-Logger Warning (PCI Express Root Port) 2021/12/14 23:19:45 (permalink)
Hey there,
 
Just wanted to ping the thread again and see if there were any updates from the EVGA team or other members.
 
What MackWage describes in the post above is one to one with the issues I see. Our logs look the same and its the same PCI device ID Windows keeps flagging. I still haven't found a solution other than setting the PCI-E slot to Gen3 in BIOS.
 
Hope to find a solution soon!
#51
matisa
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Re: z590 FTW WHEA-Logger Warning (PCI Express Root Port) 2021/12/21 07:46:49 (permalink)
I have a similar issue, plus I can't run an intel 750  pcie3 ssd drive with a 3090 FTW without nvidia drivers crashing.
#52
EVGA_Lee
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Re: z590 FTW WHEA-Logger Warning (PCI Express Root Port) 2021/12/21 09:21:09 (permalink)
yavorsky
Hey there,
 
Just wanted to ping the thread again and see if there were any updates from the EVGA team or other members.
 
What MackWage describes in the post above is one to one with the issues I see. Our logs look the same and its the same PCI device ID Windows keeps flagging. I still haven't found a solution other than setting the PCI-E slot to Gen3 in BIOS.
 
Hope to find a solution soon!


This one did fall off my radar a bit, so I apologize for that.  I passed this over to our MB team this week, but haven't yet heard back from them about this issue.  You've all provided a lot of good information, so I'd like to think that we'll be able to get this solved probably after the turn of the year.
#53
EVGA_Lee
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Re: z590 FTW WHEA-Logger Warning (PCI Express Root Port) 2022/01/18 18:15:47 (permalink)
For those of you with this issue on the Z590 FTW, please try this test BIOS:
https://cdn.evga.com/bios/Z590/E597_flashtool_11228T00.zip
#54
Sajin
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Re: z590 FTW WHEA-Logger Warning (PCI Express Root Port) 2022/01/18 23:20:04 (permalink)
EVGATech_LeeM
For those of you with this issue on the Z590 FTW, please try this test BIOS:
https://cdn.evga.com/bios/Z590/E597_flashtool_11228T00.zip

😎
#55
yavorsky
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Re: z590 FTW WHEA-Logger Warning (PCI Express Root Port) 2022/01/19 00:52:24 (permalink)
Hope to get an update for the Dark as well! Thanks for the update!
#56
B0baganoosh
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Re: z590 FTW WHEA-Logger Warning (PCI Express Root Port) 2022/01/19 07:52:04 (permalink)
EVGATech_LeeM
For those of you with this issue on the Z590 FTW, please try this test BIOS:
https://cdn.evga.com/bios/Z590/E597_flashtool_11228T00.zip



Thanks, Lee!
 
Looking forward to testing this. I still have the issue on a fresh boot about 1/4-1/3 of the time. It goes away about 90% of the time with a reboot. So my boot-up procedure now includes running HWiNFO64 at startup, keeping an eye on the errors for a couple minutes, and going from there. If I don't get any errors within the first minute or two from boot, it won't ever error. It's usually up to 4-5 errors in the first minute or two if it's going to have a problem and gets worse from there.
 
So with the intermittent factor of this issue, it may take me a little time to provide feedback on this update, just to give you a heads up.

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Re: z590 FTW WHEA-Logger Warning (PCI Express Root Port) 2022/01/19 10:38:37 (permalink)
yavorsky
Hope to get an update for the Dark as well! Thanks for the update!


I only received a test BIOS for the FTW, but I can ask if they can make one for the DARK, as well.
#58
B0baganoosh
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Re: z590 FTW WHEA-Logger Warning (PCI Express Root Port) 2022/01/22 06:30:06 (permalink)
EVGATech_LeeM
For those of you with this issue on the Z590 FTW, please try this test BIOS:30
https://cdn.evga.com/bios/Z590/E597_flashtool_11228T00.zip


Lee, is it supposed to say version 0.00? I figured probably as a test bios, but thought I'd ask, lol. Installed last night (all went well). I'll check a few times this weekend. I really wish there was a way to have profiles carry over when you update a bios. Or export/import them or something.

6Q6CPFHPBPCU691 is a discount code anyone can use.
 
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#59
frankd3
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Re: z590 FTW WHEA-Logger Warning (PCI Express Root Port) 2022/01/22 07:07:08 (permalink)
B0baganoosh
EVGATech_LeeM
For those of you with this issue on the Z590 FTW, please try this test BIOS:30
https://cdn.evga.com/bios/Z590/E597_flashtool_11228T00.zip


Lee, is it supposed to say version 0.00? I figured probably as a test bios, but thought I'd ask, lol. Installed last night (all went well). I'll check a few times this weekend. I really wish there was a way to have profiles carry over when you update a bios. Or export/import them or something.


After 3 months of downtime I'm finally back.
I was just about to try this test bios. Can't you save profiles to usb and then load from usb?
#60
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