Schmitty471
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Tuesday, September 28, 2021 10:04 PM
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I am wanting to buy a gpu that says it has 3 years of warranty on it and I would only buy if I get the warranty on it. Dose the original owner have to provide proof of purchase on the card and I submit that on my account?
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rjbarker
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Re: How am i able to get warranty on a 30 series when i buy from a reseller?
Tuesday, September 28, 2021 10:21 PM
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Some sort of Invoice...bill of sale or letter stating transfer of care n custody from the previous owner to yourself is required. You will have to contact Evga customer service to Register the Card. You wont me eligible for extended warranty or step up
I9 12900K EK Velocity2 / ROG Z690 Apex/ 32G Dominator DDR5 6000/ Evga RTX 3080Ti FTW3 EK Vector / 980 Pro 512G / 980 Pro 1TB/ Samsung 860 Pro 500G/ WD 4TB Red / AX 1600i / Corsair 900D & XSPC 480 * 360 * 240 Rads XSPC Photon 170 Rez-Vario Pump Combo - Alienware 3440*1440p 120Hz/ W11
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Flint 1760
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Re: How am i able to get warranty on a 30 series when i buy from a reseller?
Tuesday, September 28, 2021 10:23 PM
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I am going to assume you are purchasing from an individual. Is this correct? No, you do not need the original invoice, but if when/if you purchase the card, make an invoice yourself showing the transaction from the original owner to you and no, the original owner doesn't have to sign it. That then becomes your invoice. Register your GPU: https://www.evga.com/support/register.asp and upload your invoice that way it'll be in the system if you ever need warranty service. You'll find the info on the previous link. Since this is a second hand purchase, the warranty starts on date of original shipping from EVGA, excerpt: Transferable Limited Warranty (Second-Hand Purchasers)Subject to the terms and conditions of this Limited Warranty, the Transferable Limited Warranty is available to second-hand purchasers with a valid proof of purchase of the transaction between the current owner and the previous owner.* The limited warranty on any Product which was originally shipped from EVGA or an Authorized Reseller as a demo or prize is not transferable to second-hand purchasers and is not covered by the Transferable Limited Warranty. Products shipped from EVGA as warranty replacements will be subject to this warranty so long as the original product was shipped from EVGA on or after July 1, 2011. The length of the Transferable Limited Warranty is determined by Product according to the suffix associated with each Product's identification number as set forth below and will be measured beginning from Product's original date of shipment from EVGA or an Authorized Reseller: - 3 Year Transferable Limited Warranty Product Suffixes: -A1, -A2, -A3, -A4, -AR, -AX, -CR, -CX, -DX, -FR, -FX, -SG, -SX, -KR, -K1, -K2, -K3, -K4, -K5, -KB, -KA, -KF, -KL, -KM
- 2 Year Transferable Limited Warranty Product Suffixes: -LA, -LE, -LR, -L1, -LX, -T1, -T2, -TR, -TX
Products described by the following suffixes are not covered by the Transferable Limited Warranty: -B1, -BR, -BX, -DR, -RX, -R2, -RB, -RL *For more warranty information about original and second-hand purchases, please see our FAQ here. You can find further information about the warranty here: https://www.evga.com/warranty/graphics-cards/ Hope this helps.
post edited by Flint 1760 - Wednesday, September 29, 2021 0:00 PM
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mite_jan
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Re: How am i able to get warranty on a 30 series when i buy from a reseller?
Tuesday, September 28, 2021 10:26 PM
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Register it online it transfers
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kraade
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Re: How am i able to get warranty on a 30 series when i buy from a reseller?
Tuesday, September 28, 2021 11:04 PM
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If the card was never registered , you can register it
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rjbarker
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Re: How am i able to get warranty on a 30 series when i buy from a reseller?
Wednesday, September 29, 2021 11:54 PM
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Yeah Ive been thru this very process more than once..... ;)
I9 12900K EK Velocity2 / ROG Z690 Apex/ 32G Dominator DDR5 6000/ Evga RTX 3080Ti FTW3 EK Vector / 980 Pro 512G / 980 Pro 1TB/ Samsung 860 Pro 500G/ WD 4TB Red / AX 1600i / Corsair 900D & XSPC 480 * 360 * 240 Rads XSPC Photon 170 Rez-Vario Pump Combo - Alienware 3440*1440p 120Hz/ W11
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EVGA_Lee
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Re: How am i able to get warranty on a 30 series when i buy from a reseller?
Thursday, September 30, 2021 0:02 PM
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kraade If the card was never registered , you can register it
It doesn't matter if it was registered or not. Both an original owner and a secondhand owner can register the same product.
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rjbarker
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Re: How am i able to get warranty on a 30 series when i buy from a reseller?
Thursday, September 30, 2021 0:25 PM
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EVGATech_LeeM
kraade If the card was never registered , you can register it
It doesn't matter if it was registered or not. Both an original owner and a secondhand owner can register the same product.
I wasnt able to Register a Card that had already been Registered......Evga customer Service did this for me and they did want some proof of "ownership"..... its also all covered here to great length... https://forums.evga.com/Original-and-Secondhand-Warranty-FAQ-m2848860.aspx
I9 12900K EK Velocity2 / ROG Z690 Apex/ 32G Dominator DDR5 6000/ Evga RTX 3080Ti FTW3 EK Vector / 980 Pro 512G / 980 Pro 1TB/ Samsung 860 Pro 500G/ WD 4TB Red / AX 1600i / Corsair 900D & XSPC 480 * 360 * 240 Rads XSPC Photon 170 Rez-Vario Pump Combo - Alienware 3440*1440p 120Hz/ W11
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EVGA_Lee
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Re: How am i able to get warranty on a 30 series when i buy from a reseller?
Thursday, September 30, 2021 0:29 PM
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rjbarker
EVGATech_LeeM
kraade If the card was never registered , you can register it
It doesn't matter if it was registered or not. Both an original owner and a secondhand owner can register the same product.
I wasnt able to Register a Card that had already been Registered......Evga customer Service did this for me and they did want some proof of "ownership"..... its also all covered here to great length... https://forums.evga.com/Original-and-Secondhand-Warranty-FAQ-m2848860.aspx
We block registrations after the same product has been registered a certain number of times. For most people, it's a non-issue, but if a serial number is accidentally shown online (like a reviewer article or video), we may require someone to contact Customer Service to show they actually have the card in their possession.
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