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Just got notified for product 08G-P5-3553-KR no quantity in cart

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stogs
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Friday, February 25, 2022 7:18 PM (permalink)
as subject says, received notification about an hour ago for product 08G-P5-3553-KR.  Followed the process, after verifying with the sms code I am unable to add the item, it shows the cart is empty with quantity of zero and I cannot select another quantity.
 
 
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    Flint 1760
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    Re: Just got notified for product 08G-P5-3553-KR no quantity in cart Friday, February 25, 2022 7:24 PM (permalink)
    stogs
    as subject says, received notification about an hour ago for product 08G-P5-3553-KR.  Followed the process, after verifying with the sms code I am unable to add the item, it shows the cart is empty with quantity of zero and I cannot select another quantity.
     



    Reply now to the email with your intent to purchase.  Then call EVGA 1.888.881.3842, they are open until 6PM PT, and explain you are having problems completing the order.  You aren't the first one to have had this problem.
     
    They are good about helping with this glitch.


    #2
    stogs
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    Re: Just got notified for product 08G-P5-3553-KR no quantity in cart Friday, February 25, 2022 7:30 PM (permalink)
    Flint 1760
     
    Reply now to the email with your intent to purchase.  Then call EVGA 1.888.881.3842, they are open until 6PM PT, and explain you are having problems completing the order.  You aren't the first one to have had this problem.
     
    They are good about helping with this glitch.


    Thanks, figured I wasn't unique.  Email sent.  Will try and call.  
    #3
    stogs
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    Re: Just got notified for product 08G-P5-3553-KR no quantity in cart Friday, February 25, 2022 7:36 PM (permalink)
    They actually saw my email and fixed it before i had time to call. . Card ordered!
     
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    Flint 1760
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    Re: Just got notified for product 08G-P5-3553-KR no quantity in cart Friday, February 25, 2022 7:38 PM (permalink)
    That's great and congratulations on your new GPU.


    #5
    Cool GTX
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    Re: Just got notified for product 08G-P5-3553-KR no quantity in cart Friday, February 25, 2022 7:38 PM (permalink)
    1) Log in to EVGA site
    2) From the email ... click the link to buy the product  (EVGA account registered email & email to buy - should be the same address or you will need help from CS)
     
    the email link puts that part in the cart for you to pay ... it has been more than a few months, but that is the way I remember doing it

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    #6
    rogeryoung
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    Re: Just got notified for product 08G-P5-3553-KR no quantity in cart Saturday, February 26, 2022 7:17 AM (permalink)
    Just reply you intend to buy it. 
    #7
    the_Scarlet_one
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    Re: Just got notified for product 08G-P5-3553-KR no quantity in cart Saturday, February 26, 2022 11:39 AM (permalink)
    rogeryoung
    Just reply you intend to buy it. 


    Lol, nice plug attempt there. The OP had already stated 12 hours prior that he had ordered the card, but it was a good try anyway.
    #8
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