EVGA

Rtx 2080 FTW3 rma problem

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Dragonsfly73
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2020/11/27 00:10:07 (permalink)
Almost 3 weeks ago I opened an rma for a 2080 ftw3 video card that made fake boot, I spent 40€ of insured courier to be able to send it to the technical service. Evga took charge of the video card and sent me another one. On November 20th unfortunately when the new video card arrived I had a bitter surprise, the same made artifacts in the normal use of the browser and some program, it did not start the games even those that depend on the CPU. I immediately contacted the evga, but after a week I have not yet received a response. What else can I do? Unfortunately I don't speak English and so it hurts me to make a phone call (although I don't think they will answer).
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    VirtualUnreality
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    Re: Rtx 2080 FTW3 rma problem 2020/11/27 01:20:23 (permalink)
    EVGA is closed for holiday here in US til Mon. and I think in EU also so I think you have to wait til Mon.  Contact them again ( They've been overwhelmed with recent launches as all AIB vendors have ) and let them know what happened.  If you're really lucky they'll be out of stock of 2080's and give you a 2080 Super, 2080ti, or 3070 for next RMA which would be worth the trouble and wait!


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    Dragonsfly73
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    Re: Rtx 2080 FTW3 rma problem 2020/11/27 01:58:59 (permalink)
    Thank you, I just don't know what to do anymore, they send me a worse video card than I sent, plus I have to wait. I needed to let off steam. However, it is not a party in Europe, unless they do it anyway because they are closed in America. Let's wait and see if they decide to answer.
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