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AnsweredShut off problem DG-87

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Gunn3rDon
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Saturday, November 07, 2020 4:17 PM (permalink)
PC not shutting down.
I shut down my pc the normal way and when it goes through its process and finishes, my pc will restart instead of shutting down.
I have tried multiple software solutions and the results are always the same.
I am beginning to think this is probably a hardware problem with my case not completely sure, need help please.
 
System:
EVGA DG-87 Gaming Case
Gigabyte GA-X99 Phoenix SLI motherboard 
GIGABYTE AORUS GeForce GTX 1080 Ti DirectX 12 GV-N108TAORUS X-11GD 11GB 352-Bit GDDR5X PCI Express 3.0 x16 SLI Support ATX Xtreme Edition Video Card
CORSAIR RMi Series RM1000i 1000W 80 PLUS GOLD Haswell Ready Full Modular ATX12V & EPS12V SLI and Crossfire Ready Power Supply with C-Link Monitoring and Control
Intel Core i7-6850K Broadwell-E 6-Core 3.6 GHz LGA 2011-V3 140W BX80671I76850K Desktop Processor
CORSAIR Vengeance LPX 32GB (4 x 8GB) 288-Pin DDR4 SDRAM DDR4 3600 (PC4 28800) Desktop Memory Model CMK32GX4M4B3600C18
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    Sajin
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    Re: Shut off problem DG-87 Saturday, November 07, 2020 9:03 PM (permalink) ☼ Best Answerby Gunn3rDon Sunday, November 08, 2020 4:13 AM
    Do you have fast startup disabled?


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
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    Gunn3rDon
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    Re: Shut off problem DG-87 Sunday, November 08, 2020 4:14 AM (permalink)
    Yes this was one of the processes I took. It made no difference.
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    bob16314
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    Re: Shut off problem DG-87 Sunday, November 08, 2020 4:35 AM (permalink)
    Does it shut down and stay that way, as it should, when you press and release the power button on the case?..If not, change that in the Windows Power Options -> Choose what the power buttons do.

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    Gunn3rDon
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    Re: Shut off problem DG-87 Sunday, November 08, 2020 5:00 AM (permalink)
    That setting in the system folder under "What the power button does" is set to "Shut-Off". The pc continues to reboot when pressed. This is what makes me believe this is a case problem or power supply problem. 
    When I press and hold the power button, the pc reboots also.
    post edited by Gunn3rDon - Sunday, November 08, 2020 5:03 AM
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    Koithim
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    Re: Shut off problem DG-87 Monday, November 09, 2020 3:45 AM (permalink)
    Is that a new build?
     
    Could try to disconnect everything from the case to the motherboard and power on using the motherboard power button.  If that work reconnect everything 1 by 1.
     
    If not you could try to reset BIOS.
     
     
    Cheers!
     

    CASE: EVGA DG-87 | COOL: ASUS Ryujin 360
    PSU: EVGA SuperNOVA 1000 T2 | MOBO: ROG Maximus XI Extreme
    CPU: i9-9900k @ 5.0 GHz | 4x8GB G.skill Trident Royal ddr4-4000
    SSD: Samsung 960 Pro 512GB PCIe M.2
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    Display: Asus PG279Q | Windows 10 pro 21H2

     
     
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    Gunn3rDon
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    Re: Shut off problem DG-87 Monday, November 09, 2020 1:26 PM (permalink)
    PROBLEM SOLVED: I found that my keyboard driver was not installed correctly. I reinstalled the driver and the pc works great. Thanks to all who gave me help.
    This was not a new build. My hard drive was giving me problems, so I replaced it.
    post edited by Gunn3rDon - Monday, November 09, 2020 1:32 PM
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    Sajin
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    Re: Shut off problem DG-87 Monday, November 09, 2020 8:24 PM (permalink)
    👍


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
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    Data1987
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    Re: Shut off problem DG-87 Friday, November 13, 2020 6:43 PM (permalink)
    Glad u could figure it out man!
     
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