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No Displayport Signal 1660ti

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R3P01
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Wednesday, August 07, 2019 7:08 AM (permalink)
So I have an odd one here. Every once in a while my 1660ti will go to No Displayport signal. I have turned off all power saving options, there is nothing under the device manager in windows 10 for the card to randomly shut off or go into any power saving mode however randomly after several hours or sometimes minutes my screen will just go blank. Its like it goes to sleep and will not wake up in Windows 10. I do not have GSync enabled right now. I am running 431.60. From what I can see there is no setting or BIOS setting which would cause the card to go into a sleep mode. Does anyone have any ideas?
 
I have a EVGA FTW Z77 model
ASUS ROG 34" Monitor
EVGA FTW 1660ti
Power and Sleep settings have Display turned off Never
 
If I reboot or hard power off/on Displayport comes back as it should
 
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    Kelan0
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    Re: No Displayport Signal 1660ti Wednesday, August 07, 2019 8:48 AM (permalink)
    Have you tried using any of the other video outputs from your graphics card (try HDMI or DVI if you can), and also have you tried any different video inputs on your monitor? If you have another monitor available, do you get the same problem on that one using the same cable and video output?
    #2
    R3P01
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    Re: No Displayport Signal 1660ti Wednesday, August 07, 2019 1:49 PM (permalink)
    The monitor had no issues with my 780 GTX and Windows 7. I was previously using Displayport and the same displayport cable. The problems did not arise until I installed this new card (First one had to be RMA due to random system rebooting) and upgraded to Windows 10. I can try swapping over to HDMI but it will not have the same refresh rate as Displayport does which is why I wanted to use that.
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    Cool GTX
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    Re: No Displayport Signal 1660ti Wednesday, August 07, 2019 3:02 PM (permalink)
    Make sure your Monitor does not have a "deep sleep" mode --> look in the Monitor - on screen Settings Menu
     
    If Device Manager in Win 10 lists monitor as "Generic" -- see if you can download a Driver for your monitor

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    #4
    R3P01
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    Re: No Displayport Signal 1660ti Wednesday, August 07, 2019 3:25 PM (permalink)
    Cool GTX
    Make sure your Monitor does not have a "deep sleep" mode --> look in the Monitor - on screen Settings Menu
     
    If Device Manager in Win 10 lists monitor as "Generic" -- see if you can download a Driver for your monitor




    I will check that when home thank you it does appear the ROG-SWIFT-PG348Q does have drivers for Windows 10 even tho it was showing the correct model in the Device manager. I will also check Deep sleep as it appears the monitor does have that option.
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    R3P01
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    Re: No Displayport Signal 1660ti Wednesday, August 07, 2019 9:17 PM (permalink)
    Cool GTX
    Make sure your Monitor does not have a "deep sleep" mode --> look in the Monitor - on screen Settings Menu
     
    If Device Manager in Win 10 lists monitor as "Generic" -- see if you can download a Driver for your monitor




    Just made the changes well see what happens 
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    R3P01
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    Re: No Displayport Signal 1660ti Thursday, August 08, 2019 9:15 PM (permalink)
    Sadly the above fix did not resolve the issue. I have gone ahead and swapped to HDMI to test.
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    Kelan0
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    Re: No Displayport Signal 1660ti Friday, August 09, 2019 8:33 AM (permalink)
    I have a few more questions. First of all though, did the HDMI cable have the same loss of display output issue?
    - If the HDMI cable works fine, swap back to DisplayPort and test if you loose the display signal on 60Hz or on a lower resolution.
    - When does the display output disappear? Is it at completely random times or is there anything in common (like high power draw or opening a particular application or something)?
    - When you loose the DP signal, if you unplug the cable from the GPU or monitor then reconnect it, does it re-initialise the signal or does it require a system reboot to fix?
    - Is the GPU hitting any kind of power or temperature limit?
    - It is probably unlikely, but its always worth a check; is the GPU seated correctly in the PCI-e slot, and are the power cables connected correctly? Check to make sure they aren't loose.
     
    Edit:
    Something else I just thought of is to try pressing Win+Ctrl+Shift+B when you loose the display signal. The keyboard shortcut should reboot the graphics driver (which can be very useful in some situations). See if this brings back the display.
    post edited by Kelan0 - Friday, August 09, 2019 8:37 AM
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    R3P01
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    Re: No Displayport Signal 1660ti Friday, August 09, 2019 9:47 AM (permalink)
    Kelan0
    I have a few more questions. First of all though, did the HDMI cable have the same loss of display output issue?
    - If the HDMI cable works fine, swap back to DisplayPort and test if you loose the display signal on 60Hz or on a lower resolution.
    - When does the display output disappear? Is it at completely random times or is there anything in common (like high power draw or opening a particular application or something)?
    - When you loose the DP signal, if you unplug the cable from the GPU or monitor then reconnect it, does it re-initialise the signal or does it require a system reboot to fix?
    - Is the GPU hitting any kind of power or temperature limit?
    - It is probably unlikely, but its always worth a check; is the GPU seated correctly in the PCI-e slot, and are the power cables connected correctly? Check to make sure they aren't loose.
     
    Edit:
    Something else I just thought of is to try pressing Win+Ctrl+Shift+B when you loose the display signal. The keyboard shortcut should reboot the graphics driver (which can be very useful in some situations). See if this brings back the display.




    HDMI has the same issue
     
    - When you loose the DP signal, if you unplug the cable from the GPU or monitor then reconnect it, does it re-initialise the signal or does it require a system reboot to fix?
     
    It requires a complete reboot
     
    - When does the display output disappear? Is it at completely random times or is there anything in common (like high power draw or opening a particular application or something)?
     
    It is totally random it can happen in an application or just on the desktop
     
    - It is probably unlikely, but its always worth a check; is the GPU seated correctly in the PCI-e slot, and are the power cables connected correctly? Check to make sure they aren't loose.
     
    It is seated firmly in the top PCIE slot on my board, same slot worked fine with my previous card a classified 780
     
    - Is the GPU hitting any kind of power or temperature limit?
     
    No I have a 850w PSU which should be 200w more than I need, 8x 200mm Fans running at 2000 RPM, Corsiar H150i CPU cooler, and the GPU while running mmy main game right now is at 35C, game has been running for about 40 minutes
     
    post edited by R3P01 - Friday, August 09, 2019 10:21 AM
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