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Helpful ReplyEVGA RTX 2080 XC2 ultra Fan Stuck at 700 RPM

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Oussama23
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Thursday, April 16, 2020 5:44 PM (permalink)
Hi,
 
I would like to report a problem I have with my Graphics Card. Since 2 weeks now, the RPM of one of my Graphic's Fan get Stuck around 700 RPM.
Nothing changes when I manually set a % to the fan, or when I select a fan profile.
Some times when I restart my unit this problem ends for some time, but kicks back after some hours.
Now I am afraid it's a hardware problem. My card is only 1 year old.
 
What do you think about it ? what should I do ? 
 
Thanks 
 
 
(pics attached)

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Sajin
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Re: EVGA RTX 2080 XC2 ultra Fan Stuck at 700 RPM Thursday, April 16, 2020 7:59 PM (permalink) ☄ Helpfulby Oussama23 Thursday, April 16, 2020 8:05 PM
#1 Remove GPU fan shroud and make sure the GPU fan cable is fully seated and secure to the GPU PCB fan header. (On some cards you may be able to see the fan headers, so you might not have to remove the shroud.)
 
#2 Make sure the card is fully seated to the MB. Make sure the PCI-E power cables are fully seated and secure at the PSU side & GPU side.
 
#3 Uninstall all monitoring software. (Precision, Afterburner, Speedfan, HWMonitor, etc.)
 
#4 Perform a clean installation of the most recent video drivers:
  • Uninstall Precision X/MSI Afterburner if installed, make sure to select "no" to saving profiles if asked.  Reboot the PC now if you had to uninstall PX or Afterburner.
  • Use DDU (Display driver uninstaller) in safe mode to clean out all your nvidia drivers. Use the clean and restart (highly recommended) option.
  • Download & save the most recent graphics driver to your desktop. You can find the most recent graphics driver here.
  • Run the graphics installer located on your desktop once the download is complete.
  • Select custom advanced install, under custom installation options uncheck all options except graphics driver & physx system software, if you have a 3D capable monitor and would like to use 3D at some point please select both 3D options, check mark perform clean install, then click next to install the driver, reboot when asked.
If you're still having problems after performing steps 1-4 RMA the card as the fan controller on the GPU has a problem. 
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Oussama23
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Re: EVGA RTX 2080 XC2 ultra Fan Stuck at 700 RPM Thursday, April 16, 2020 8:07 PM (permalink)
Thank you for the fast reply
 
I will try what you're proposing. And I will comeback to tell you if it worked.
 
Cheers
 
Ouss
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Sajin
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Re: EVGA RTX 2080 XC2 ultra Fan Stuck at 700 RPM Thursday, April 16, 2020 8:10 PM (permalink)
No problem.
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