EVGA

2080 XC Ultra freezing and shut downs since 417.71 driver

Author
jflurett
New Member
  • Total Posts : 6
  • Reward points : 0
  • Joined: 1/23/2019
  • Status: offline
  • Ribbons : 0
Wednesday, January 23, 2019 3:59 AM (permalink)
I have been running my build on an ASUS 1060 for a couple months (long story) with no issue, and just recently got my EVGA 2080 XC Ultra. It worked well for a few days prior to 417.71. Since then I have had screen freezes where the entire PC locks up, sound stops, and I must force shut down.
 
Due to prior issues (alluded to above) I am going to be hyper vigilant about RMAing this. I just want to make sure all avenues have been tried. GeForce Experience shows I'm fully updated: Version 417.71 Release Date: 1/15/19.

When I look at DXDiag it does not show that same date, but 1/10/19. The numbers are the same however the decimal is in the wrong spot. It lists Version: 25.21.14.1771 and Date: 1/10/2019 16:00:00

I am not certain if this is relevant.

I have reinstalled the driver through GeForce Experience. I have manually downloaded the driver off NVIDIA site. Nothing has changed since my build worked for months on the ASUS 1060 except: installing the 2080, getting drivers, and removing the ASUS Aura software.

Aside from the freezes, I do not recognize any other issues and it runs very well.
 
I got this advice and I have performed this:

"Try this as well:

Download this
Download (get the 18.0.0.6 or NEWER)
Disconnect the NETWORK Cable | WIFI
Search(runbox) > Msconfig > Boot(tab) > Boot Option> check the SAFE BOOT ... Apply and Reboot.
Run DDU
  • Select: NVIDIA Software and drivers
  • Select: Clean, do not restart

Search(runbox) > Msconfig > Boot(tab) > Boot Option> Uncheck the SAFE BOOT ... Apply and Reboot.
Back in normal Windows:
Install the NVIDIA 416.94 driver
  • Select: Custom
  • Uncheck Everything except the GPU driver
  • Check the CLEAN INSTALL BOX
  • Finish the Install
Reboot"
 
I downloaded Precision X1 and sit in game at 65-67c.
 
However, since doing this my game has completely closed itself without warning twice in 30 minutes.
 
 
post edited by jflurett - Wednesday, January 23, 2019 4:01 AM
#1

10 Replies Related Threads

    Sajin
    EVGA Forum Moderator
    • Total Posts : 49227
    • Reward points : 0
    • Joined: 6/8/2010
    • Location: Texas, USA.
    • Status: offline
    • Ribbons : 199
    Re: 2080 XC Ultra freezing and shut downs since 417.71 driver Wednesday, January 23, 2019 4:11 AM (permalink)
    List your full system specs along with your hardware overclocks & psu age.
    #2
    jflurett
    New Member
    • Total Posts : 6
    • Reward points : 0
    • Joined: 1/23/2019
    • Status: offline
    • Ribbons : 0
    Re: 2080 XC Ultra freezing and shut downs since 417.71 driver Wednesday, January 23, 2019 4:21 AM (permalink)
    Sorry about that, build has been partially up and running since October. Everything is new as of then, except the 2080.
     
    No overclocks.
    Processor: AMD 2700X
    GPU: EVGA 2080 XC Ultra
    RAM: G.Skill 8x2 Trident Z 3200
    Mobo: MSI Pro Carbon Gaming
    PSU: Phanteks 1200w dual system
    Case: Phanteks Evolv X
    #3
    Sajin
    EVGA Forum Moderator
    • Total Posts : 49227
    • Reward points : 0
    • Joined: 6/8/2010
    • Location: Texas, USA.
    • Status: offline
    • Ribbons : 199
    Re: 2080 XC Ultra freezing and shut downs since 417.71 driver Wednesday, January 23, 2019 4:33 AM (permalink)
    Do #4 listed here to see if it helps stop the lock ups.
    #4
    jflurett
    New Member
    • Total Posts : 6
    • Reward points : 0
    • Joined: 1/23/2019
    • Status: offline
    • Ribbons : 0
    Re: 2080 XC Ultra freezing and shut downs since 417.71 driver Wednesday, January 23, 2019 5:38 AM (permalink)
    Sajin
    Do #4 listed to see if it helps stop the lock ups.


    And if so, then I'm left with:

    "you will be left with two options...
    • A. Leave the card running in debug mode so you're able to play without problems. Leaving the card in debug mode forces the card to run at nvidia reference clock speeds all the time.
    • B. RMA the card. I would personally recommend doing option b as all cards should work perfectly out of the box at out of the box clock speeds."
     
     
     
    ?



    #5
    Sajin
    EVGA Forum Moderator
    • Total Posts : 49227
    • Reward points : 0
    • Joined: 6/8/2010
    • Location: Texas, USA.
    • Status: offline
    • Ribbons : 199
    Re: 2080 XC Ultra freezing and shut downs since 417.71 driver Wednesday, January 23, 2019 6:18 AM (permalink)
    Pretty much.
    #6
    jflurett
    New Member
    • Total Posts : 6
    • Reward points : 0
    • Joined: 1/23/2019
    • Status: offline
    • Ribbons : 0
    Re: 2080 XC Ultra freezing and shut downs since 417.71 driver Wednesday, January 23, 2019 6:49 PM (permalink)
    Sajin
    Pretty much.


    If this winds up being the case, I just got a bad card?
     
    Or is the EVGA 2080 not a good match for my build, and I should look for a different one? I'd hate for this to be the case, as I've had a good experience with EVGA cards in the past.


    #7
    Sajin
    EVGA Forum Moderator
    • Total Posts : 49227
    • Reward points : 0
    • Joined: 6/8/2010
    • Location: Texas, USA.
    • Status: offline
    • Ribbons : 199
    Re: 2080 XC Ultra freezing and shut downs since 417.71 driver Wednesday, January 23, 2019 9:20 PM (permalink)
    Yep, most likely a bad card.
    #8
    jflurett
    New Member
    • Total Posts : 6
    • Reward points : 0
    • Joined: 1/23/2019
    • Status: offline
    • Ribbons : 0
    Re: 2080 XC Ultra freezing and shut downs since 417.71 driver Thursday, March 07, 2019 10:56 PM (permalink)
    Sajin
    Yep, most likely a bad card.




     
    I took your advice and RMA'd the card. I ordered a new one.

    Due to a flood/leak in my house I wasn't able to install it as soon as I got it. Just installed last night and was not happy about it. Just waiting for a problem. Well that happened today after 8 hours of use. The same exact complete system freeze, no ability to go to task manager, only able to force shut down. There is just a pervasive problem with these cards? Should I just avoid at all costs?
    #9
    AHowes
    CLASSIFIED ULTRA Member
    • Total Posts : 6502
    • Reward points : 0
    • Joined: 9/20/2005
    • Location: Macomb MI
    • Status: offline
    • Ribbons : 27
    Re: 2080 XC Ultra freezing and shut downs since 417.71 driver Friday, March 08, 2019 1:07 AM (permalink)
    Pit your old one back in and test.. of it happens again ya got an issue somewhere else.. memory or some component. Mem test time.

    Intel i9 9900K @ 5.2Ghz Single HUGE Custom Water Loop.
    Asus Z390 ROG Extreme XI MB
    G.Skill Trident Z 32GB (4x8GB) 4266MHz DDR4 
    EVGA 2080ti K|NGP|N w/ Hydro Copper block.  
    34" Dell Alienware AW3418DW 1440 Ultra Wide GSync Monitor
    Thermaltake Core P7 Modded w/ 2x EK Dual D5 pump top,2 x EK XE 480 2X 360 rads.1 Corsair 520 Rad.
    #10
    Sajin
    EVGA Forum Moderator
    • Total Posts : 49227
    • Reward points : 0
    • Joined: 6/8/2010
    • Location: Texas, USA.
    • Status: offline
    • Ribbons : 199
    Re: 2080 XC Ultra freezing and shut downs since 417.71 driver Friday, March 08, 2019 2:31 AM (permalink)
    I agree, check your memory with memtest.
    post edited by Sajin - Friday, March 08, 2019 2:44 AM
    #11
    Jump to: