EVGA
Prev Thread
Next Thread

AnsweredLaptop won’t start after complete battery drain

Author
Post
Essentials Only Full Version
ForwardPWS
New Member
  • Total Posts : 5
  • Reward points : 0
  • Joined: 7/9/2018
  • Status: offline
  • Ribbons : 0
Monday, July 09, 2018 11:57 PM (permalink)
My SC15 won’t start after the battery was completely drained. I read to disconnect the battery (on other laptops) and then plug in the laptop to “reset” the battery (it was a little more involved than this). I cannot easily figure out how to disconnect the battery on the SC15, so I didn’t do anything other than take off the bottom panel and have a look.

The SC15 has been plugged in for several hours and still won’t start. Anyone know how to address this issue? I will call support tomorrow if an overnight charge doesn’t work. Thanks in advance.
#1
See best answer

2 Replies Related Threads
    Cool GTX
    EVGA Forum Moderator
    • Total Posts : 31353
    • Reward points : 0
    • Joined: 12/12/2010
    • Location: Folding for the Greater Good
    • Status: offline
    • Ribbons : 123
    Re: Laptop won’t start after complete battery drain Saturday, July 21, 2018 6:24 PM (permalink)
    Calling support is the best thing to do
     
    Not sure if there is a "hard reset" "pin hole" or something on your laptop

    Learn your way around the EVGA Forums, Rules & limits on new accounts Ultimate Self-Starter Thread For New Members

    I am a Volunteer Moderator - not an EVGA employee

    Older RIG projects RTX Project  Nibbler


     When someone does not use reason to reach their conclusion in the first place; you can't use reason to convince them otherwise!
    #2
    _AlanT
    Superclocked Member
    • Total Posts : 226
    • Reward points : 0
    • Joined: 7/10/2017
    • Status: offline
    • Ribbons : 1
    Re: Laptop won’t start after complete battery drain Monday, July 30, 2018 3:07 AM (permalink) ☼ Best Answerby Cool GTX Friday, August 10, 2018 3:41 PM
    Hi ForwardPWS,
     
    It looks like we assisted you weeks ago, but if anyone else is experiencing this issue, please try this:
     
    If the laptop is holding a charge, press and hold the CMOS reset button (on the bottom of the laptop in the hole in the middle) for about 10 seconds and release. The unit should power on at that point. I then recommend updating your laptop's BIOS to the latest version via our Download Center.
     
    Best,
    Alan
    EVGA
    #3
    Home » All Forums » [Other EVGA Products] » All Other EVGA Products » Laptop won’t start after complete battery drain
    Jump to: