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EVGA SuperNOVA 750 G2, 80+ GOLD 650W -- PSU Squeak?

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ChirpPSU
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Friday, June 01, 2018 5:01 PM (permalink)
Hi there I'll try to best be brief with this issue as it has been recurring and as a result a bit bothersome lately.
I originally made my current build with one of your 650w G2 80+ Gold PSUs, and had absolutely 0 complaints up until near 18 months of service in which a bothersome "squeak" sound begun to originate, getting worse with time. I RMA'd to the Lancashire center in UK and was sent a replacement via Germany (Given a 650w  back, thank you for that ).
 
 However, fast forward 10 months service under the same load and frequency and this 650w replacement I was given as a result of RMA has now begun to produce the same "squeak" noise as before. Whether it is a faulty capacitor or the fan bearing I cannot be certain, but with a 7 year warranty on this unit in UK I obviously wouldn't wish to void it just to find out by myself. My only issue is that to have been given a PSU that is a level up and have it display the same 'fault' in a significantly shorter time-span just puts me in a loop of having to RMA once a year until I for whatever reason purchase another PSU altogether, leaving me without a PC for a week or two in the process . How should I go about rectifying this issue a second time with you guys?
 
Many thanks. 
post edited by ChirpPSU - Thursday, June 21, 2018 2:34 PM
#1

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    Sajin
    EVGA Forum Moderator
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    Re: EVGA SuperNOVA 750 G2, 80+ GOLD 750W -- PSU Squeak? Friday, June 01, 2018 5:29 PM (permalink)
    Ask evga for a prepaid label. 
    #2
    ChirpPSU
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    Re: EVGA SuperNOVA 750 G2, 80+ GOLD 750W -- PSU Squeak? Friday, June 01, 2018 5:52 PM (permalink)
    Sajin
    Ask evga for a prepaid label. 


    Would this be through the usual ticket procedure?
    #3
    Sajin
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    Re: EVGA SuperNOVA 750 G2, 80+ GOLD 750W -- PSU Squeak? Friday, June 01, 2018 5:54 PM (permalink)
    You could ask through a ticket, but I'd recommend calling in to ask.
    #4
    ChirpPSU
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    Re: EVGA SuperNOVA 750 G2, 80+ GOLD 750W -- PSU Squeak? Friday, June 01, 2018 6:14 PM (permalink)
    I'll give them a ring then, thanks.
    #5
    Sajin
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    Re: EVGA SuperNOVA 750 G2, 80+ GOLD 750W -- PSU Squeak? Friday, June 01, 2018 6:27 PM (permalink)
    No problem.
    #6
    EVGA_James
    EVGA Product Manager
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    Re: EVGA SuperNOVA 750 G2, 80+ GOLD 750W -- PSU Squeak? Friday, June 01, 2018 6:28 PM (permalink)
    Hello, 
     
    Since you are located in Europe you can always email our EU support team at SupportEU@evga.com as well. 
     
     


    #7
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