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Your EVGA Graphics Card was received in with cigarette tar residue

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gronar
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2018/03/21 16:59:26 (permalink)
I'm not even going to deny it, I use to smoke.  Thankfully I have quit.  The question I have about my RMA is that for a fee I can have it "deep cleaned".  How is this going to fix the issue with the severe artifacting and no video issues I was experiencing?
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    Tech_JoseC
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    Re: Your EVGA Graphics Card was received in with cigarette tar residue 2018/03/21 17:02:07 (permalink)
    Hello!
     
    I am sorry about the confusion, but I will send you an email personally explaining your current RMA situation to hopefully clear things up. 
     
     
    #2
    gronar
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    Re: Your EVGA Graphics Card was received in with cigarette tar residue 2018/03/23 09:49:43 (permalink)
    Thanks for the help Jose!  RMA has now been approved and waiting for it to ship out, so far the out part number is the same as what I shipped in.  What are the odds they still have stock of a 8 year old GPU?
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    BrandonS
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    Re: Your EVGA Graphics Card was received in with cigarette tar residue 2018/03/23 13:20:00 (permalink)
    If we don't have stock of your current card, it will be replaced with one of equal or greater performance. Unfortunately I am unable to speculate as to what that would be. 
     
     
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    mike406
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    Re: Your EVGA Graphics Card was received in with cigarette tar residue 2018/03/24 18:31:18 (permalink)
    EVGA has been giving all sorts of strange RMA responses lately. I wonder if they're just overloaded with work from mining RMAs and mixing up cards.
    post edited by mike406 - 2018/03/24 19:01:36

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    ty_ger07
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    Re: Your EVGA Graphics Card was received in with cigarette tar residue 2018/03/24 23:53:55 (permalink)
    mike406
    I wonder if they're just overloaded with work from mining RMAs ...

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    rjohnson11
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    Re: Your EVGA Graphics Card was received in with cigarette tar residue 2018/03/25 00:43:51 (permalink)
    Suffice it to say that EVGA is taking care of this issue. Kudos to them.

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    XrayMan
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    Re: Your EVGA Graphics Card was received in with cigarette tar residue 2018/04/22 23:13:07 (permalink)
    mike406
    EVGA has been giving all sorts of strange RMA responses lately. I wonder if they're just overloaded with work from mining RMAs and mixing up cards.




    Short answer is "No".

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