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Out of Warranty RMA Costs?

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Stormexe
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Saturday, September 09, 2017 3:28 PM (permalink)
Hello all!
 
So my lovely EVGA 780 Ti SC decided to move on to the GPU afterlife last week. After a lot of troubleshooting I've determined that it's definitely the GPU and not some other part of the system.
 
However, I realized when I logged into to my EVGA account that my warranty had expired. I thought I had registered for the limited lifetime warranty, but it turns out I had missed the 30 day window by 6 days. The card was part of a prebuilt from an authorized EVGA dealer and I didn't realize that you had to register from the date of purchase not the date of receipt (which is my fault). So despite registering the card within 24 hours of physically getting it, I'd actually missed the 30 day window from when I had paid for the system.

Lessons learned and all that!
 
Does anyone happen to know what an RMA looks like cost-wise without warranty coverage? My guess is that it's probably more cost-effective to just buy a new card, but I figured I'd see if anyone had any experience with an out of warranty RMA.
 
Hope everyone is having a wonderful weekend.
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    Wooohah
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    Re: Out of Warranty RMA Costs? Saturday, September 09, 2017 3:53 PM (permalink)
    EVGA always has excellent customer service, great bunch of people really.
    Someone in Customer service may reply to your post here, but you can always give them a call!

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    Sajin
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    Re: Out of Warranty RMA Costs? Saturday, September 09, 2017 3:58 PM (permalink)
    Stormexe
    Does anyone happen to know what an RMA looks like cost-wise without warranty coverage?

    EVGA tech support should be able to answer that question for you. Give them a call at... https://www.evga.com/about/contactus/


    See my current build here: https://forums.evga.com/My-bench-rig-unlimited-power-m3596024.aspx
    RTX 2080 Ti 4-way SLI?!?!: https://forums.evga.com/RTX-2080-Ti-4way-SLi-set-by-yours-truly-m2954756.aspx
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    rjohnson11
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    Re: Out of Warranty RMA Costs? Saturday, September 09, 2017 4:21 PM (permalink)
    I believe that if the cost of repair is too high or not possible you could of course pickup a GTX 1060SC for a little over 200 dollars. The performance should be equal to or slightly greater than a GTX 780ti SC. If your budget allows it pickup a higher performing video card.

    AMD Ryzen 9 7950X,  Corsair Mp700 Pro M.2, 64GB Corsair Dominator Titanium DDR5  X670E Steel Legend, MSI RTX 4090 Associate Code: H5U80QBH6BH0AXF. I am NOT an employee of EVGA

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    _JeffP
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    Re: Out of Warranty RMA Costs? Monday, September 11, 2017 12:26 AM (permalink)
    Sorry about your graphics card Stormexe. Unfortunately we do not offer any out of warranty repair or replacement options. 

    Everything is security. 
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    Stormexe
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    Re: Out of Warranty RMA Costs? Monday, September 11, 2017 3:11 PM (permalink)
    Thanks for the helpful responses everyone!
     
    Good to know about the lack of coverage, I'll be sure to watch my warranty terms a little closer next time.
     
    I guess that makes the decision as to whether to spring for the 1060 a lot easier though. Time to do some shopping!
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    JosephL
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    Re: Out of Warranty RMA Costs? Monday, September 11, 2017 5:12 PM (permalink)
    I highly recommend getting an extended warranty from us as the price is well worth it!
     
    https://www.evga.com/support/warranty/extended.asp

    If you have a moment, please rate my service. We appreciate the feedback!
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